Avis clients sur Rotageek

Gestion des plannings, gestion du temps...tout y est ! L'interface est complète.

La plateforme demande un petit temps d'adaptation pour savoir correctement s'en servir.

Prise en mains facile et utilisation.
Service client rapide et efficace.

Il manque une prévisualisation des plannings hebdo avant lancement définitive.

Accessibility to live schedules - with over 60 stores in the UK it allows Area Managers that are constantly on the road, Recruitment at Head Office and Payroll to view exactly what is happening at each store.
Team Member details are easily accessible when we need to contact them or make any amendments.
When Team Members (sub-contractors) submit their invoices, it allows an easy method of cross checking for payments.

Trying to find out historical data can be a bit challenging at times. This has improved since the 'delete' option was replaced with 'deactivated', as we can now reactivate a Team Member's details if needed.
The other challenge, has been if any changes have been made to any details - customer support cannot always advise who has made these changes or when, so it makes it difficult to be able to apply any training to avoid a repeat of changes that have caused issues.

It's easy to access Rotageek either by the desktop link of the simple to use Mobile App. Being able to drag and drop shifts into my teams schedule is super efficient, which means I can build robust schedules quickly and therefor invest more of my time in other areas of our business.

I really can not fault the Rotageek Software or Mobile Application.

It makes managing holidays a lot easier and simpler both for myself and my team

The new (current) scheduler is nowhere near as good as the old one, I don’t understand why something that was meant to be an upgrade has made it less user friendly and less easy to use, also I used to use the templates function which enabled me to do my rota’s really quickly and easily but now it takes significantly longer to do, I’ve previously complained about this and was told that shift patterns was the replacement for templates but the shift patterns are a completely different thing entirely and can’t be used for the same thing.

I open the app on my iPhone, or iPad, or via a link in an email or by logging into the desktop. It just works.. I can see my next duty, who I’m working with and where. Everything I need in one easy to read screen. I can manage my annual leave from the app, easily and without fuss. The app even tells me when there is an update ! As a user of the end product it does everything I need it to. I’m not involved in programming my hours or accepting my leave requests, but my Manager seems to manage it and she’s not the most tech savvy person I’ve worked with, so it is probably straight forward to add shifts etc.

I actually don’t think there is anything I can criticise this software for, I does what I need it to, when I need it to.

Product is extremely easy to use and having the ability to have it on your phone with the app is brilliant. Highly recommend

As a company we have varying shift patterns every week and it would be handy to have an 'Day Off' marker available to use when organising the rota for staff members days off that week. This would be visually beneficial for myself when organising the rota but also for team members to indicate their days off rather than just leaving it blank on the rota and when the team member is not taking annual leave.

Additionally if you were able to publish one individual team members rota when you have allotted unpublished shifts to other team members rather than having to publish the whole rota at once.

The possibilities are amazing but I feel the parameters are set by people who don't understand what the end users need. It is too rigid and not a lot of room to move when we have to go by parameters that are set by a head office that don't understand the operation.

I think the software is a amazing but there is just to many limitations put on it by the powers that be.

I would stick to the basics: it is an efficient way to plan my working hours around the week as it is always handy, right on my mobile screen. A few taps and I have all I need, my working days and days off. I can even plan my holidays with accurately.

I would enjoy the app better if the notification informing that my shift is about to start never failed. It is not like I need it to remind me that I have to leave for work but it is a feature that may require a little of a fine tuning from the developers.

I love the ease of use and how it allows me to interact with other users by implementing gaps for shift covers and notifications for any shifts created .whats amazing is that all staff get a notification about the shift I’ve created or changed by text and email too.thats so convenient.

Not too many cons .maybe some changes are unnecessary in my opinion and don’t add any extra usage .

The ease of Use for this is its biggest seller , everyone on our team can use this as its very user friendly, no great induction needed for it.

not a lot to dislike - can be arduous when setting up multiple new starters in peak times

Once everything is on there it's easy to see for everyone

Holiday allowences are always wrong so you never know who has what amount of holiday left

I like how you can clearly see all employees details of shifts and break in order. You can tailor what you see to your settings

When doing a rota from temple it doesn’t always give you what you ask for. I always double check the rotas as some random errors can happen. I have used the chat device to ask for support on this on many occasions.

I like that I can easily amend shifts and have them sent out to the team very quickly. It's really good that the breaks are built into the system and that we can have different shifts that are set out to the businesses needs, offering different payroll codes. The support from the rotageek team is always fantastic.

At times the programme can freeze meaning that a refresh of the page is needed. The only thing that ever lets this down is issues inputting or amending shifts, but every problem I've encountered, I have been able to contact the rotageek team who investigate and fix the issue quickly.

This app/website gets used in our company daily. It’s easy to use and has some fantastic features to ensure doing rotas is smoothly run. Commission reports are also super handy and easy to fill in daily. All in all a great software.

Honestly nothing to fault with this app, I liked all the features and didn’t have a problem with any of them.

Live up to date rota. Which can be viewed from home. Sync with apple calendar. Provide notifications when shifts are updated and changed.

None really some features are locked by administrators that don’t need to be at store management level

Great tool to ensure full visibility among the team...instant notification of changes, great accompanying app.

Updates and changes are sometimes counter-intuitive and disturb the flow of the software...no way of bulk deletion of shifts

I love that the rota geek has an app and you can see your shifts on your phone at ease with reminders and the college your Woking with

Sometimes we have problems when putting in shifts that it changes the shift. This has only been a recent problem

Very easy to use, we will soon be seeing a auto rota feature that will make the process a lot easier.

colored shifts are useful.

the App is really useful for my team.

can be buggy, when a shift is copied this can throw some errors to the system.

Very easy to use. Colleagues love to use it! The software is one of the best out there from experience

Don’t experience any difficulties. I find the alert to tell me a shift starts in 2 hours a bit irrelevant Though

Ease of use. All buttons and tabs are intuitively placed on the desktop site.
Runs well on low powered machines and tablets.
Easy to create set shift patterns for certain people. Easy to pick up a schedule with an unfamiliar team, if it has been set up appropriately.

The app could be better. More options for an administrator to adjust schedules on a mobile device.

I like the fact that you can see your shift, any annual leave, your team's shifts. Makes it easy to plan the day.

Sometimes it's slow and I mean slow. Randomly logs you out. Whenever an update comes up, it feels like a step backwards.

Simplicity of adding shifts and changing shifts

It doesnt link up very well with the company payroll system as reason codes are not the same. And it would be good to be able program fixed shifts for those colleagues who do the same days and shifts every week.

Accessible on mobile phone, easy to view and understand

some settings, especially around team members working in multiple areas or automatic break allocation

I found that making a rota was easy to complete and view on screen than on paper. Rotageek allows you to put in information like unavailability and holidays so you can play with making the rota with ease.

Sometimes it was difficult to get use to or manage overlaps in the time schedule