Lucy

Logiciel de traitement des commandes qui gère les commandes envoyées par e-mail.

Note globale

5 /5
(1)
Rapport qualité-prix
5/5
Fonctionnalités
5/5
Simplicité d'utilisation
4/5
Support client
5/5

100%
des utilisateurs recommandent cette application

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Note globale
Taille de l'entreprise
Temps d'utilis.
Secteur d'activité

1 avis

Bilgin O.
Note globale
  • Secteur d'activité: Vente en gros
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Automating our B2B and B2C business

Publié le 13/01/2021

We initially hired Lucy to take care of our B2B emailed orders and then started using her for Amazon and other online marketplace orders. Allowing us to self-service and set up our own Trading Partners really accelerated our ability to see the value in Lucy.
Once our customers understood the speed of automatic purchase order processing they were all on board. Lucy has become an integral part of our business and has allowed us to focus on providing better customer service instead of tediously entering orders manually.

Avantages

I don’t need to worry about Lucy as a system. She doesn’t break or create complaints internally. She just works.

Inconvénients

It would be great if Lucy could expand to support other parts of our business, like invoices for the Accounts payable team.

Alternatives envisagées 

Conexiom

Pourquoi passer à Lucy

Lucy was fast, easy to implement and most importantly easy to understand and operate by our team. Customer service has also been one of the most consistently positive experiences we've had which we were not so sure we'd receive from the bigger guys out there.