Innago

4,9 (381)
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Note globale

4,9 /5
(381)
Rapport qualité-prix
5,0/5
Fonctionnalités
4,8/5
Simplicité d'utilisation
4,8/5
Support client
4,9/5

99%
des utilisateurs recommandent cette application
Classer par

381 avis

Putalamus
Putalamus
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Love Innago

Publié le 18/02/2024

Thus far working in Innago has been a great experience.

Thus far working in Innago has been a great experience.

Avantages

Switching to Innago has eased many burdens I had. We are a small nonprofit that depends on every dollar. Being able to afford a rental software for our income based supportive housing is a game changer. The things i love the most are Cost and simplicity.

Inconvénients

Missing a few needed areas of reporting.

Alternatives envisagées 

RentRedi

Pourquoi choisir Innago 

I switched because Buildium was costly for us and I needed a feature that wasn't included.

Logiciel antérieur 

Buildium

Pourquoi passer à Innago

There were certain features I needed that were not in RentRedi yet.
Steven
Note globale
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Innago Property Management Software

Publié le 14/03/2024

Experience has been exceptionally straightforward. Easy to learn software.

Experience has been exceptionally straightforward. Easy to learn software.

Avantages

Innago is free for the property manager/owner and is a full suite of tools required by property manager to run small to large rental properties.

Inconvénients

Application process needs to require applicants to fill out all requested items before submitting (such as referrals)
Pre built lease would also be a huge win. Current model requires you to bring your own lease. Software to convert PDF lease to fillable form is easy to use.

Alternatives envisagées 

RentRedi

Pourquoi choisir Innago 

Innago is a powerful Property Management software while apartments.com is suited best for leases and recent collection.

Pourquoi passer à Innago

Innago has no cost for the user while other projects are subscription based.
Bob
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

After 2 months of Use , this is March 9, 2022

Publié le 09/03/2022

Not perfect they need some work but trying

Not perfect they need some work but trying

Avantages

I like the price Free to landlords and only $2 to send ACH or E-Checks for tenants

Inconvénients

There are a lot of bugs, even if the error is user error there seems to be no system to tell the user the issue so you have to contact support which is very time consuming, I have been waiting for a couple weeks now for a fix on the lease data boxes shifting, Cannot send lease because they will come back with data boxes that have shifted and will need to be redone, I have had to send lease outside of Innago. I hope these issues get resolved very soon, i will do an update here in a couple more months

McIntosh
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good PM software that checks all the boxes

Publié le 07/10/2024

Avantages

All-in-one service that offers lease management, payments, maintenance, and communication

Inconvénients

Some features are a bit limited and could benefit from enhancements to improve functionality

Amy
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Innago is a perfect landlord tool!

Publié le 22/08/2024

Innago is a perfect landlord/property management software. It does everything we need for our 30+...

Innago is a perfect landlord/property management software. It does everything we need for our 30+ properties

Avantages

It does everything we need for our 30+ properties

Inconvénients

Maintenance is done during business hours.

Melissa
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Innago has simplified the payment process! - User Friendly-

Publié le 22/08/2024

My overall experience thus far has been great.

My overall experience thus far has been great.

Avantages

I have recommended Innago to other property owners.

Inconvénients

What I like the most is the ease of use.

William
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Innago is a powerful rental software at a great price!

Publié le 22/08/2024

While I have only been with Innago for a little over a month, it was intuitive and simple enough...

While I have only been with Innago for a little over a month, it was intuitive and simple enough that I decided to move the rest of my portfolio over to the platform.

Avantages

Innago makes it easy for me to manage my entire rental portfolio. It's a great software at an even better price, free.

Inconvénients

The part I dislike most is only being able to send one document for signing at a time. This can take a while for each new resident to get through the entire onboarding process.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great service!

Publié le 26/09/2024

Great experience so far. Quite easy to use.

Great experience so far. Quite easy to use.

Avantages

The ease of use. Adding units and tenants is a smooth process. Also that there are free features for the tenants to pay as well as a feature to manually enter payments.

Inconvénients

Some parts were a little confusing at first, but once I figured out where everything was located, it became a smooth process. This is the first managing my own property, so it was more in my end of trying to get familiar with different platforms.

Alternatives envisagées 

Zillow Rental Manager et Trello

Pourquoi choisir Innago 

I couldn’t manually enter in payments and it was harder to keep track of maintenance

Logiciel antérieur 

Zillow Rental Manager

Pourquoi passer à Innago

Price and ease of use were a couple of factors
Ben
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy experience for my needs

Publié le 03/10/2024

Avantages

Innago has everything I need for my relatively simple setup. I have 1 property to manage and I found the features to be great for my purposes. The background check process was really easy on me and my tenants, and the whole thing is really easy to manage. It has good tracking for expenses, and things are generally intuitive.

Inconvénients

The UX is a little bit dated, but everything is there that you need. The relationship between propert>units>tenants>leases is a little confusing the first time, but once you understand it it's not bad. I do wish the lease editor was a little easier to use, adding merge fields is pretty tedious and it was hard to get the formatting correct.

Mia
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Innago small business user

Publié le 21/11/2024

It has been okay. It takes tech support a little longer than I would like to respond to emails and...

It has been okay. It takes tech support a little longer than I would like to respond to emails and they do not answer calls

Avantages

Being able to access it anywhere. I travel a lot so convenience is important to me

Inconvénients

Payment processing time and their response time when you have a issue is a bit delayed

Alternatives envisagées 

Buildium

Pourquoi passer à Innago

Cost as a new business starting out. The price works good for me while I develop my business
Belinda
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Innago

Publié le 15/11/2023

Innago has been great since I have started using it

Innago has been great since I have started using it

Avantages

I love the online payment option and tenant management

Inconvénients

I do not like that I cannot turn off the credit card option

Alternatives envisagées 

RentRedi

Pourquoi passer à Innago

Price was best over all other products researched
Brittany
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Innago is the BEST option for small or private Landlords!

Publié le 12/06/2024

Avantages

I like that it gives me a professional look the most while being free for me to use. It is a great way to participate in the modern age w/o it being expensive for those of us who are using it for a unit or two. My only alternative would be traditional pen and paper which I like to avoid as someone younger myself!

Inconvénients

It can be a bit overwhelming to start, but I think that argument could be made for any program when you are encountering a new UI.

Nicolas
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Nick's review

Publié le 14/10/2024

Overall it has been really great and convenient.

Overall it has been really great and convenient.

Avantages

I can manage every single thing with every single property and I can assign different users.

Inconvénients

That I can't switch a tenant to an owner or if I put an email already under someone and labeled them wrong I cant switch them to the right job label without using an entirely new email.

Chelsea
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

General Manager

Publié le 05/11/2024

My experience with Innago has been satisfactory.

My experience with Innago has been satisfactory.

Avantages

Innago has made it so much easier to manage our properties.

Inconvénients

I don't believe Innago is as user friendly as it could be.

Karim
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Efficient Property Management Simplified with Innago

Publié le 24/05/2023

My overall experience with Innago has been exceptional. The platform has revolutionized the way I...

My overall experience with Innago has been exceptional. The platform has revolutionized the way I manage my properties, providing an all-encompassing solution that simplifies day-to-day tasks and enhances efficiency. The intuitive interface, comprehensive features, and robust customer support have made Innago an indispensable tool in my property management endeavors. It has streamlined operations, improved tenant communication, and facilitated effective financial management, resulting in a seamless and rewarding experience.

Avantages

Innago impressed me with its exceptional features and functionalities. One standout aspect is the seamless integration of various property management tasks into a single platform. From rent tracking and tenant communication to maintenance requests and financial reporting, Innago provides a comprehensive solution that streamlines property management processes. This all-in-one approach significantly improves efficiency, saves time, and enhances overall productivity.Furthermore, Innago's user-friendly interface deserves praise. Navigating the platform and accessing its features is intuitive and straightforward. Even for individuals without extensive technical expertise, Innago offers a hassle-free experience, allowing property owners to focus on their core responsibilities rather than getting bogged down by complex software.Another significant advantage of Innago is its robust customer support. The Innago team has consistently provided prompt and helpful assistance whenever I encountered any issues or had questions. Their dedication to customer satisfaction and willingness to go the extra mile in resolving concerns have greatly contributed to my positive experience with the platform.

Inconvénients

While Innago has been an excellent property management solution overall, one aspect that could benefit from improvement is the reporting customization options. While the platform offers standard financial reports, having the ability to customize and tailor reports to specific requirements would be a valuable addition. This would allow users to extract and analyze data in a way that aligns precisely with their unique needs and preferences.

Andrew
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

User Friendly Property Management Software.

Publié le 30/10/2024

Great user friendly application. Easy to send leases and get them signed.

Great user friendly application. Easy to send leases and get them signed.

Avantages

It’s user friendly and flexibility for different situations is great. I am renting to a company and being able to change and add text boxes to accommodate a companies needs is great!

Inconvénients

No way to do a sample or test account or lease to see how it all looks from a tenant perspective. For my first time this was important.

Katina
Note globale
  • Secteur d'activité : Gestion des investissements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Management

Publié le 09/10/2024

Pretty good. Ease of use and the automation of invoices is great

Pretty good. Ease of use and the automation of invoices is great

Avantages

Ease in payment collection and the dashboard

Inconvénients

Customer Service occasionally, only when they are not helpful. That's not often. most are excellent and quick to respond

Trask
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 4.0 /10

Innago Review

Publié le 22/08/2024

Avantages

Quick and user friendly. Innago makes it easy for first-time landlords

Inconvénients

The application section could use some more customizable features.

Jon
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great for small - medium property managers

Publié le 03/10/2024

Avantages

Very intuitive and clean user interface, excellent customer support, easy to use

Inconvénients

Still a young company so some niche features are not fully mature, overall very good as they have made significant improvements quickly

Jakob
Jakob
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Easy to use PMS for small landlords

Publié le 18/06/2024

Avantages

I like the ability to collect rent, have maintenance requests, list rentals on different sites, mobile app. It's also easy to get up and running.

Inconvénients

I wish you could send out addendums with the lease instead of after the lease is already signed. I also wish the security deposit could be sent by the incoming tenants before the landlord needs to sign.

Enzo
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Pretty good and keeps improving

Publié le 07/03/2024

Avantages

It makes many aspects of property management easier. We manage tenants, leases, background checks, and payment history in Innago. When we started with Innago, the messaging feature was inefficient so we didn't use, but they have since introduced a better messaging feature. We still don't handle messaging through Innago but will be doing so as units turn over and we bring in new tenants.

Inconvénients

Overall, it's pretty user-friendly, but there can be a slight learning curve when getting set up and creating a new lease for the first time. The more you use Innago, the more it you get past that learning curve.

Derrick
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Innago review

Publié le 16/05/2024

Excellent no complaints about the software

Excellent no complaints about the software

Avantages

Costimwr service, ease of use, price point

Inconvénients

I enjoy the app and all of its features

Victoria
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Fabulous FREE Rental Program

Publié le 18/06/2024

Avantages

I needed a program that would help me organize communication between myself and tenants. This program exceeded my expectations. I was able to set up my homes, set up my lease with digital signatures, receive ACH payments, and communicate effectively with my tenants. Plus, INNAGO is FREE!

Inconvénients

I wasn't able to add my husband as landlord to sign the lease, but I was able to print it out, have him sign it, and resend to my tenants.

Brittany
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Free property management software with a ton of features!

Publié le 04/05/2023

Avantages

The best free property management software that allows you to create and sign leases, screen tenants with background checks, split disbursements of rental payments from multiple properties amount multiple bank accounts as well as integration with tenant search websites such as zillow to provide assistance with filling vacancies. Very easy to use. I manage seven properties shuck include long term rentals as well as my short term renters and traveling nurses and Innago makes my life so much easier.

Inconvénients

I would love to see an update to the mobile app because it takes a bit longer to do things via the app rather than when I’m logged in to the Innago site.

Thanh
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Glad I joined Innago

Publié le 15/10/2024

Avantages

The monthly tenant reminder for rent payment and online payment deposited directly to bank account.

Inconvénients

First time set up can be lengthy and overwhelming