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Total Therapy

3,9 (13)
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Un logiciel de gestion de cabinet pour des établissements médicaux

Note globale

3,9 /5
(13)
Rapport qualité-prix
4,8/5
Fonctionnalités
4/5
Simplicité d'utilisation
4,2/5
Support client
4,9/5
77%
des utilisateurs recommandent cette application
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13 avis

Yosef
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Unmatched Customer Support

Publié le 13/03/2020

I have used many other companies for services (not specifically software), and I have not met a ...

I have used many other companies for services (not specifically software), and I have not met a better team than the customer support team here at Total ABA. Customer service is truly unmatched!

Avantages

They have a great team at Total ABA that is always very responsive and available to assist quickly. I appreciate the many customizations they created for our practice.[SENSITIVE CONTENT HIDDEN] has been very creative in figuring out how to customize many features to our needs. This Salesforce platform seems to be very flexible and capable to handle a lot. I really like that we can run almost every type of report using the many filters available on reports.

Inconvénients

I do not use their Data Collection features mainly because they do not have an App with offline capabilities yet. An App is something we would really want for Data Collection, and now providers need to login to a separate software to take data and separately to Total ABA for billing, which is not ideal.

Alternatives envisagées 

Theralytics

Pourquoi passer à Total Therapy

1) Total ABA used the Salesforce platform 2) They have the best customer service 3) Very affordable pricing 4) I was under the impression that they will integrate with a different good App for Data Collection

Réponse de Rethink Behavioral Health

Thank you Yosef! We appreciate you and your team. Total ABA is working on offline capabilities for data collection and look forward to having that available to you this year!

April
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A TotalABA Review

Publié le 30/10/2020

We are currently happy with the product and are hopeful to continue to work with their team to get...

We are currently happy with the product and are hopeful to continue to work with their team to get future updates that will more closely align with our wants and needs. This is our 3rd software system and by far the easiest and most cost effective that we have used thus far.

Avantages

We are in the early stages of using the product and have been pleased with the customer support aspect of the product. We are a behavioral practice that is set in our data collection ways and the team at TotalABA have been very helpful with creating solutions within their updates to make our collection methods possible.

Inconvénients

The cons on the system are the lack of customizations after a goal has been placed in treatment planning. Additionally, there are several little aspects and buttons that must be selected to get things set up correctly and they are easily missed when setting up new clients.

Réponse de Rethink Behavioral Health

Thank you April, we appreciate your business and will continue to work with you to make Total ABA as efficient as possible for your practice!

Arianne
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

The best software

Publié le 24/02/2025

My overall experience is amazing and can’t wait to work with this company moving forward

My overall experience is amazing and can’t wait to work with this company moving forward

Avantages

I enjoyed how quick the response team is once you have a problem and how easy it was to navigate

Inconvénients

Honestly I liked everything , everything was easy to navigate through

Alicia
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 0.0 /10

Horrible, not ABA friendly. "Totally NOT ABA"

Publié le 24/05/2020

Avantages

There is absolutely nothing great or even good about this product.

Inconvénients

There is absolutely no way this platform was created by anyone that knows anything about ABA. It is not used friendly, there are so few features to be able to analyze data (you know, Applied behavior Analysis!? THe graphs it creates are extremely low quality and do not allow for any form of analysis that would be helpful in making informed decisions about treatment. It takes an unbelievable amount of time to input goals and treatment plans into this system, and if you need to change something, you must erase and start over. I have used two other platforms including Central Reach and Catalyst and I didn't love either until I was forced to use this system. I would pay to have either one of those back at this point. There are features that seem cool, like being able to select different types of prompts used, but get this! You can not even see that information anywhere! So it is just a bunch of pretty things that do nothing for an behavior analyst except confuse RBT's and get incorrect data because of it. THis all affects the clients who are relying on us for accurate data collection to make informed choices about their care. We hav reached out to TABA for help that they promised in the contract they would give if there were services we needed, to no avail.

Réponse de Rethink Behavioral Health

We are very sorry for your troubles Alicia. Thank you for letting us know. We understand that SLC has undergone some changes and that we need to set up more direct and free training for you and your team so that the system works the way you need it to. That is a start, and we will work relentlessly to earn your satisfaction. Please don't hesitate to call me on cell. I will send you a direct message.

Emma
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Review for TotalABA

Publié le 22/10/2019

My overall experience has been really positive!

My overall experience has been really positive!

Avantages

I like how everything is in one place for scheduling, data collection, and programming.

Inconvénients

Sometimes, especially the data collection portion is a little difficult to use, especially when I am adding targets.

Réponse de Rethink Behavioral Health

Thank you, Emma! We'll reach out to review your needs for adding targets and strive to make your data collection easier for you!

NINA
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Totally therapists

Publié le 31/10/2024

On par with Freudian style as focuses more on medical side of better health

On par with Freudian style as focuses more on medical side of better health

Avantages

speech therapy and self improvement from medical standpoint

Inconvénients

nothing really, can't think too much of the cons

Sandra
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

TotalABA - Incredible support for administrative needs.

Publié le 21/10/2019

Before TotalABA we used a different software program for scheduling, billing and reporting. It was...

Before TotalABA we used a different software program for scheduling, billing and reporting. It was a nightmare. TotalABA took a little while to understand the terminology and processes but once we got that figured out we have not looked backward. The people on the support team are absolutely the best on the planet! I cannot speak highly enough about the support team. They are amazing, dedicated and creative!

Avantages

We use TotalABA to support our scheduling, billing and reporting activities. TotalABA is easy for our staff to learn. It is easy to build client records. It is fantastic for helping supervisors and managers track and follow up on activities completed and activities still outstanding. I love the reporting features. There is seldom a management question that comes up that I cannot figure out how to run a report to get an answer. It is terrific for providing data for audits. It is terrific for giving one source for staff to get client information whether they are providing services in clinic or in the community. It interfaces will with our billing company. We have expanded the use of data elements into two additional divisions.

Inconvénients

I wish it could interface closer with our e-mail system. The new parent portal features may address that but we have not explored it yet.

Réponse de Rethink Behavioral Health

Thank you, Sandra! We love working with you and VIA!

Esther
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Seeing graphs in real time was great but...

Publié le 10/03/2021

Our company used Total ABA from 2018 to 2019. The features may have changed by now. We switched...

Our company used Total ABA from 2018 to 2019. The features may have changed by now. We switched to another product that allowed us to integrate billing, scheduling and data collection in one software platform.

Avantages

Seeing the graphs in real time for each behavior. The ability to set the measurement and mastery criteria.

Inconvénients

The process for writing reports was very tedious and inflexible. In my case I had different funders wanting varying degrees of information. I was stuck creating a report where in some cases I had to remove unnecessary parts or add parts. The length of the resulting reports was not parent friendly.

Réponse de Rethink Behavioral Health

Thank you Esther, you are correct that a lot has changed since you used the software! We offer a fully integrated system to include billing, parent portal and enhanced clinical. We have added a lot more features and flexibility to the treatment plans and reporting tools! In 2020 alone we did over 55 upgrades to Total ABA from working with our customers on their needs. We hope to see you back Esther and wish you continued success!

Kaylyn
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Comprehensive Platform!

Publié le 04/11/2020

Great overall experience and highly recommended. There is a report for everything, and if you...

Great overall experience and highly recommended. There is a report for everything, and if you cannot find something you need, it can be created. The task feature has been a huge success as well as the visuals and graphing. I would also like to shout out the partnership and customer service that our company has received. Everyone has been a pleasure to work with.

Avantages

Total ABA is easy to use and navigate. Great and useful features and the reporting aspects are detailed and a HUGE time saver.

Inconvénients

The messaging system is a useful feature to have. I would recommend making it appear as more of a traditional email set up.

Réponse de Rethink Behavioral Health

Great input on the messaging Kaylyn, thank you!...let's see what we can do to make that look better for you. ;)

ROBIN
Note globale
  • Secteur d'activité : Services à la personne et aux familles
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

REVIEW

Publié le 22/10/2019

VERY RESPONSIVE TO REQUESTS.

VERY RESPONSIVE TO REQUESTS.

Avantages

EASY TO USE FOR NOTES AND DATA COLLECTION

Inconvénients

THERE ARE SO MANY THINGS WE WANT TO DO BUT CAN'T FIGURE OUT EVERYTHING EASILY. HAVE TO EMAIL SUPPORT AND ASK THEM HOW TO DO THINGS.

Réponse de Rethink Behavioral Health

Thank you, Robin! Being built on the Salesforce platform means we are a very comprehensive and robust system. We'll reach out to you to set up additional free training for you and your staff!

Theresa
Note globale
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Outstanding Service

Publié le 21/10/2019

TotalABA has an amazing support staff that is willing to make changes and contributions as needed.

TotalABA has an amazing support staff that is willing to make changes and contributions as needed.

Avantages

The software is user friendly and relative.

Inconvénients

It seems it is still a work in progress but it appears it is keeping up with the growth of the industry.

Réponse de Rethink Behavioral Health

Thank you, Theresa!

Griffin
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Quite pleased!

Publié le 21/10/2019

Honestly, I'm blown away by their customer service. I've never had a company I've worked with feel...

Honestly, I'm blown away by their customer service. I've never had a company I've worked with feel so responsive. It feels like a 'Partner' level relationship.

Avantages

I like how it feels as dependable and reliable as the electric company - I never have to spend energy thinking about it.

Inconvénients

The interface didn't feel as modern as the tastes that my users demand, so I did build a custom interface around it.

Réponse de Rethink Behavioral Health

Thank you, Griffin! Working with the great team at Therapitas enables us to continually improve our product.

Jon
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Product review

Publié le 21/10/2019

Avantages

Billing features and ability to sync with billing softwares

Inconvénients

Not user friendly. Not a lot of features

Réponse de Rethink Behavioral Health

Hi Jon, Thank you for your feedback on the free trial you had in 2016; we're sorry you have not had a more recent experience to base your review on. We have had many advancements and additional features since then and we would love the opportunity to show you TotalABA today!