Avis clients sur Konexus

I like I can use 1 tool to segment our users and message them based on the necessary criteria, on a device, rapidly. Out IT department plans to implement this tool with RSA Archer Business Resiliency. We have some Spanish speaking partners and clients, so the multi-language messaging was nice as well.

The user experience is way above average for most software platforms. The user interface is good but could be better.

Set up was every easy, Public Interface is well received, and the IPAWS CAP Alert Access is intuitive and comprehensive.

Sometimes with Rural addresses, the software does not recognize the correct location. but that is no different from any GIS platform in Rural Wyoming.

I love how simple this app is to use. This makes it easy to onboard other managers to use this product.

I haven't found much that I have not liked about Konexus. Every issue we have had has been met with very attentive reps.

This company goes the extra mile to make sure you have a great customer experience. The teams are always willing to help and provide excellent customer service. The software is also very well priced.

The sales team can be hard to connect with at times, but that has only been since COVID started.

The ability to establish "groups" is a very important to our business. We use it daily to disseminate information various groups established based on areas of interest, job roles, etc.

Attaching links to notifications are somewhat tricky, but I have always gotten it worked out by getting in touch with our contact.
Also, would like to see a "random" feature added to the "recurring" messages option on AlertSense. This would allow you to click on specific dates for a recurring message that do not fit a regular recurring pattern such as (daily, weekly, etc.)