--- description: GrubHub : qu'en pensent les utilisateurs ? Lisez les avis sur GrubHub, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GrubHub - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de livraison à domicile](/directory/909/food-delivery/software) > [GrubHub](/software/2035511/grubhub) # GrubHub Canonical: https://www.getapp.fr/software/2035511/grubhub Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/2035511/grubhub?page=2) > Grubhub est un logiciel de livraison à emporter pour les entreprises et les restaurants ; il permet de créer des commandes alimentaires, de gérer les paiements et de suivre les livraisons sur une plateforme numérique. Il permet de gérer les commandes volumineuses et leur distribution, de planifier les demandes récurrentes, de générer des factures mensuelles et de définir des directives. > > Conclusion : 131 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 131 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: GrubHub ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Commande en ligne - Fonctions pour restaurants - Gestion des cartes cadeaux - Gestion des commandes - Gestion des employés - Kitchen/Menu Management - Paiements en ligne - Point de vente (PDV) - Real-Time Reporting - Répartition des livraisons de nourriture - Suivi des activités - Suivi des commandes - Suivi des livraisons - Suivi en direct - Tableau de bord d'activités - Traitement des commandes ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels de livraison à domicile](https://www.getapp.fr/directory/909/food-delivery/software) ## Catégories connexes - [Logiciels de livraison à domicile](https://www.getapp.fr/directory/909/food-delivery/software) - [Logiciels de commande en ligne](https://www.getapp.fr/directory/3571/online-ordering/software) ## Logiciels similaires 1. 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[OpenTable](https://www.getapp.fr/software/2044651/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Avis ### "My GrubHub review" — 5.0/5 > **Jason** | *3 août 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: It was able to draw me to customers, it got me to the customer’s address with no problem > > **Inconvénients**: I didnt like it when I get called to pick up food just so it will be canceled. ----- ### "Very Similar to Competitors" — 5.0/5 > **Utilisateur vérifié** | *1 septembre 2022* | Logiciels | Taux de recommandation : 6.0/10 > > **Avantages**: GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular level, the ability to search past orders differentiates GrubHub from its competitors. They are also incredibly communicative if an order you've placed requires cancellation, as they send out a text, email, and even call you to notify you. Their additional fees tend to be less than services like Postmates or DoorDash as well. > > **Inconvénients**: GrubHub does seem to have a noticeably limited selection of restaurants compared to DoorDash or Postmates. This setback in and of itself may lead me to seek out an alternative food delivery app, considering the majority of its features are comparable, if not identical, to its competitors. > > Overall, my experience with GrubHub is not much different than my experience with DoorDash, Postmates, or most other food delivery applications. I alternate between using these 3 apps in particular quite regularly. ----- ### "GrubHub's Technology Lags That of Other Ordering and Delivery Services for Restaurant Owners" — 3.0/5 > **Theodore** | *16 juillet 2023* | Restaurants | Taux de recommandation : 5.0/10 > > **Avantages**: They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in. > > **Inconvénients**: GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and \*no\* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking. > > Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those. ----- ### "My favorite online ordering service" — 5.0/5 > **Utilisateur vérifié** | *16 avril 2022* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: Started using them more during the Pandemic. Selection is great. You can easily find a place you know, as well as browse through selections. Once you become a user you will receive the promotions quiet often. $5 off, 7$off, etc. You can choose delivery or pickup. > > **Inconvénients**: I never encountered any issues. I heard someone complaint they do not recieve promotions, but as I mentioned, you only receive them if you order t least once a while. > > Overall, GrubHub has been great. You get much better deal than if you order from restaurants directly. You can also browse an find new places you never heard about before. ----- ### "Grubhub Ordering" — 5.0/5 > **Utilisateur vérifié** | *25 juillet 2021* | Enseignement supérieur | Taux de recommandation : 7.0/10 > > **Avantages**: Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support. > > **Inconvénients**: They have added a bunch of new charges and fees which add up with the order. The support has been a bit sketchy at times. > > We use Grubhub to order food for team events and so far they have done a great job. ----- Page : 1/7\ Suivant: [Page suivante](https://www.getapp.fr/software/2035511/grubhub?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/2035511/grubhub) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées