SilverSky Managed Security Services

Security device monitoring and management

Note globale

4,7 /5
(10)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
4,3/5
Support client
4,6/5

100%
des utilisateurs recommandent cette application
Classer par

10 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Managed Security Services

Publié le 29/04/2020

Avantages

we have been using silversky Managed Security Services over 3 years and love it very much. the services is very stable and we used it daily.

Inconvénients

dont have phone app to allow user to connect to the CO-LO. its will be a plus if there is a phone APP to allow the VPN connection.

christy
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One of our favorite vendors

Publié le 03/09/2020

I think i did that in the Pros question. We enjoy a very positive working relationship with SilverSky! In every way!

Avantages

We enjoy Silver Sky's commitment to quality service. As a financial institution, security is our priority, and it is very meaningful when we know every time we call we get a person, who has the answer. When we have a project, it gets DONE - we don't have to call and follow-up. Actually they keep US on OUR toes. We have tried to do some of this in house, and it is even more cost effective to use Silver Sky - AND a better product! They know what they are doing, and have a team of engineers at our fingertips. Worth everything!

Inconvénients

I honestly can't think of a single negative thing, or bad experience we've had in all the years we've used them. If I had to choose something it would be - please quit changing the name!

David
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Great products that brings peace of mind

Publié le 24/04/2020

We use this product for Firewall and Content Filtering and I have been thrilled with it. They provide easy to use interfaces and work quickly to get issues resolved.

Avantages

They offer top notch security that gives me complete confidence that my network is being protected. We have never had any issues with the product (firewall and content filtering) and questions are always resolved fully.

Inconvénients

Communication can be a little slow and not very user friendly

Terry
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great Protection Comes With A Cost

Publié le 31/08/2020

Vigilant, professional, and easy to work with.

Avantages

Knowing that our network is protected by one of the best managed security services available.

Inconvénients

Primarily the cost of the service. It's expensive, but these days you need the best protection you can find. However, the cost of a security event can easily outweigh the cost of the service.

Tracy
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Security at it's Finest

Publié le 24/04/2020

Avantages

Silversky does an excellent job of managing the security of our environment. I always get a call if anything unusual is happening in our firewall, systems, etc. If I need a change made, they are always there to help! The firewalls at all of my locations work as they should and need very little, if any, intervention from IT.

Inconvénients

I have had no issues with Silversky's Managed Security Services at all.

Dennis
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Managed Security

Publié le 03/09/2020

I have worked with SilverSky, not BAE Systems, for almost 20 years. Again, I like the real person interaction and knowledgeable support team, and responsive. Again, there were times the support person lacks the passion to help (having a don't care mentality).

Avantages

Instant alerts, real person support, and knowledgeable support team.

Inconvénients

Pricy and sometimes, support lacks caring and passion for our needs (what is good for us).

Natalie
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Incredible Support Team

Publié le 24/04/2020

Avantages

It's like having our own in house security team. We just email or call and someone immediately assists us.

Inconvénients

Sometimes it's difficult to determine what site or tool we should use for each task. But we call support and they always walk us through it.

Vishwak
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good product for mailing services

Publié le 12/05/2020

Avantages

The product is integrated seamlessly to the application via SSO. Good customer support.

Inconvénients

Not much of it but the slowness at times should be eliminated.

Theodore
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001-5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Managed services at great value for security needs

Publié le 24/04/2020

Been using Silversky services for many years and has satisfied our security needs.

Avantages

Easy to use and manage. The security features are basic, but effective. Support is responsive.

Inconvénients

Lack of log output features (eg. IPS/IDS output to SIEM via syslog etc.)

Ray
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

BAE Silverysky Threat Intel Services

Publié le 24/04/2020

Avantages

Competent and responsive team to address incidents and provide insight.

Inconvénients

Like most managed services, you don't get a lot of hands on interaction with threat assessments.