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201 avis

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Consumer-Friendly Print Setup System
Publié le 23/05/2024
Fantastic! The easy-to-use GUI interface makes PrinterLogic ideal for any company. Its seamless...
Fantastic! The easy-to-use GUI interface makes PrinterLogic ideal for any company. Its seamless integration and intuitive design simplify print management and enhance overall efficiency.
Avantages
What I liked most about PrinterLogic is its user-friendly interface and centralized control, making print management easy. The self-service portal allows users to install printers without IT help, reducing support requests. Additionally, its robust security features ensure data protection, making it a reliable solution for any organization.
Inconvénients
What I liked least about PrinterLogic is that its scanning features and Azure integration are still in development or beta status. This limits some functionality and can be a drawback for organizations relying heavily on these features.
Réponse de Vasion
Hi Chad,
We're thrilled with the great PrinterLogic review and happy IT likes its many features. We'll pass along your great comments about the beta testing to the proper teams. If you ever need our award-winning support team, please contact them.
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent centralized printing solution!
Publié le 20/08/2024
The overall experience has been great! It's simplified printer management and deployment, and made...
The overall experience has been great! It's simplified printer management and deployment, and made installation for users very easy and intuitive. Support has been excellent from the start.
Avantages
We just started rolling out the system to our users, but from an IT view this is SO much easier, cleaner and faster than trying to get printers and drivers out to staff using our MDM solution. I don't have to build a separate package for each printer and upload it to the MDM, then push it out. I only have to upload/configure the driver(s) once per printer type and not for each individual printer. So, when adding a new printer, I can just select the driver that I've already uploaded from a drop down menu and apply it. Bonus that I only have to update that driver in one location too (admin panel), and it distributes to all the clients.
Another great feature is the ability to hide printers that are at other locations based on the user's IP address. They can travel to different locations and only see/install printers at that location. It's also nice that the users can only install the printers they are going to use and not have to sort through a list of printers that have been automatically installed that they will never use.
It also helps that I can upload a map of the building and drop the printers onto the map so the users can see exactly where a certain printer is and install it right from the map. The printer icons can show whether it is a color or black and white which helps users as well.
The reporting function is quite detailed and is allowing us to "cut" out a separate system for logging print usage. We also setup email alerts for things like low toner and paper jams which is nice, but there is a but...see the "dislike for a short explanation (TLDR: too many emails)
The instructions are easy to follow for setting things up though like Azure/Entra. I'd never linked an Enterprise application before and the documentation made it very easy to do so that I could provision users.
We're getting ready to decommission our print servers that give us headaches from time to time.
Vaison assisted us with the initial setup and offered excellent support during the trial phase. Post trial support has been quick to respond as well.
Inconvénients
he biggest challenge that I am having is remembering where to go in order to configure certain things. We deployed the client through our MDM, but there is still a little interaction needed by the user to complete setup, which can be difficult for some users.
The only other issue I have is that after setting the alerts for toner, I got too many emails, even after setting it to the maximum time. There may be a setting to change that to notify once and be done, but I have not found that yet.
Réponse de Vasion
Hi Jason,
Thanks for leaving such a great review of PrinterLogic. You named so many things you like about the service -- Good documentation for setup, centralized printing, easy to upload drivers, etc. We're especially pleased to hear you say that our support team has been excellent at setup and post-trial phase. We're proud of our award winning support. If you ever need assistance again, you know where we are! Appreciate you and your review!
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Great product but expensive.
Publié le 23/05/2024
We have several issues in the past, but tech support really never fixed them. Even though, every...
We have several issues in the past, but tech support really never fixed them. Even though, every year they charge us more for the same product.
Avantages
That all printer drivers can be stored in one place.
Inconvénients
Very expensive price and extra stuff that my company doesn't utilize.
Réponse de Vasion
Thanks for your review, Ashley! We're happy you've had a mostly great experience with PrinterLogic. For clarification, is your company not finding value in the extra features? Or do you need support in optimizing the tool so your company can find benefit? Feel free to contact your CSM. We'll be happy to make sure you're getting the most value from the platform!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
PrinterLogic Roll-Out
Publié le 07/11/2024
Very satisfied with the deployment and the support I received.
Very satisfied with the deployment and the support I received.
Avantages
The transition from our previous Printer Software was seamless and very smooth. We rolled out 19 new Printers with the PrinterLogic Software deployed across the country and I could not have had a more pleasant and smooth operation from any point of view.
Inconvénients
I personally did not endure any troublesome glitches or serious problems through out the deployment. Client end hardware was the only issue we had to deal with.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Printerlogic has turned print management from a time consuming task to a cinch
Publié le 25/04/2024
Printerlogic has been pivotal for our healthcare organization managing our 3,000+ print devices...
Printerlogic has been pivotal for our healthcare organization managing our 3,000+ print devices across multiple campuses. We are completely dependent on Printerlogic for all of our printer needs at Cambridge Health Alliance. There has been numerous times when we had to deploy 50+ printers to a new location (especially during COVID), where our old method would have taken us multiple resources, multiple days to deploy these printers to workstations, but leveraging Printerlogic, it was as easy as updating a CSV spreadsheet and importing it using the Administrator Data Manager, the entire process took about 15-20 minutes.
Avantages
The ease of use of the management interface, deploying printers to each workstation, which is how we deploy printers here at CHA (based on workstation proximity to print devices).
Inconvénients
I think the product would be more helpful if there was an "Overview" window available, where we could check the status of all of the printers at a glance.
Réponse de Vasion
Hi Edwin,
We're pleased to hear that PrinterLogic has made print management "a cinch" for your large organization. I'll pass on your suggestion about an overview window to check the status of all printers at a glance. Appreciate the glowing review.
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Printer logic Michigan Medicine
Publié le 04/05/2024
A good upgrade from what we originally had, and is still improving with features.
A good upgrade from what we originally had, and is still improving with features.
Avantages
The ease of setting up remote printers via DHCP and setting each computer to install.
Inconvénients
Integrating it with our in house image. And some technicalities with printer renames.
Réponse de Vasion
We're thrilled you've had such a great experience switching to PrinterLogic. If you want to share more about the technical issues you've had, please feel free to reach out to me directly, and I can share your feedback with the proper teams.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent secure cloud based printing solution
Publié le 25/04/2024
We have had a great experience with Printerlogic, they have always been quick to support if we have...
We have had a great experience with Printerlogic, they have always been quick to support if we have experienced issues and have evolved the product.
Avantages
Cloud based and can print to any printer, it also has remote printing, as a Business we moved to Chromebooks, but Google then sunsetted Google cloud print, so we needed a truly cloud based Printer solution that worked with Chromebooks, after rolling this out successfully to Chromebooks we have now moved our Laptop estate to this product so that all devices use the same solution.
Inconvénients
There is nothing to dislike about Printerlogic, the product is great, feature rich and they provide great support.
Réponse de Vasion
Thanks for your glowing review, Nigel! We're glad you've had a seamless experience, but we're still here for you if you ever need us.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Highly Recommend
Publié le 19/08/2024
PrinterLogic has been a solid product, it was easy to setup and even easier to manage.
PrinterLogic has been a solid product, it was easy to setup and even easier to manage.
Avantages
I don't have to use Windows Server to manage printers.
Inconvénients
I don't like that they moved away from their on-prem, but the cloud version still works great.
Alternatives envisagées
PaperCutPourquoi passer à Vasion Print
It seemed like the superior product and had better pricing.Réponse de Vasion
Hi Rodney,
We're glad to hear that PrinterLogic seemed like the superior product when you were comparing products and the price was right. We're happy that is was easy to setup and easy to manage. If you ever need support, please contact us.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great application to get rid of print servers
Publié le 26/04/2024
Overall Printerlogic is a great app. Once setup there are very little maintenance to it.
Overall Printerlogic is a great app. Once setup there are very little maintenance to it.
Avantages
PrinterLogic is a great app to get rid of print servers. It uses IP Printing. We also love it for print secure release for print jobs to be held and release with only a badge or login. It is a set it and let it app
Inconvénients
There are not fax feature in the product like other applications
Alternatives envisagées
PaperCutPourquoi passer à Vasion Print
It offered us what we needed and nothing we did not.Réponse de Vasion
Hi Sean,
We're glad to hear that PrinterLogic is working well for your organization and that you've had very little maintenance since installation. If you ever need our award-winning support team, don't hesitate to reach out.
- Secteur d'activité : Banque
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PrinterLogic
Publié le 07/11/2024
PrinterLogic has been a great tool in our aresenal. Gone are the days have struggling with print...
PrinterLogic has been a great tool in our aresenal. Gone are the days have struggling with print servers, slow driver installs, and complex AD configurations to make printers available.
Avantages
The product is easy to use, configure and maintain. Printers and driver deployment is no longer a concern for us.
Inconvénients
The need for Chrome browser add-ins required us to open a few extra things to make it work as desired.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great versatile solution for deploying printers in various environments
Publié le 03/05/2024
This is a great product. I've administered it in 2 different environments, and it just works....
This is a great product. I've administered it in 2 different environments, and it just works. Whenever there's an issue with printer deployment, it's almost never an issue with PrinterLogic. Usually an issue with computer name or wrong OU in Active Directory. PrinterLogic is extremely consistent.
Avantages
We can deploy printers to any OS (Windows & Linux. We use non-persistent virtual desktops, and this solution is probably the only way we could deploy printers based on physical location, to be honest.
Inconvénients
I wish we didn't have to install an agent, but that's not the end of the world. Also not crazy about requiring a browser extension for Edge and Firefox to load the portal. Again, not too big of deal.
Réponse de Vasion
Hi Aaron,
Thank you for the nice review. We're glad you're finding PrinterLogic easy to use and always consistent. If you ever need our support team, please reach out.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PrinterLOGICAL Choice
Publié le 29/08/2024
Overall, PrinterLogic has exceeded my expectations. It’s a robust, reliable solution that simplifies...
Overall, PrinterLogic has exceeded my expectations. It’s a robust, reliable solution that simplifies print management and enhances efficiency. I would highly recommend it to any organization looking to optimize their printing operations.
Avantages
The intuitive design and seamless integration transforms printing management. One of the standout features is the centralized management console. It’s incredibly user-friendly and allows access to handle printers and print jobs from a single interface. This significantly reduces the time spending troubleshooting issues and managing print queues.
Inconvénients
I would say it can be a little pricey for smaller organizations is the main thing. There's a bit of a learning curve for anyone not already familiar with advanced print management tools. Also it's cloud based and dependent on internet connectivity. Issues have arisen for me in RARE instances only in my experience though.
Réponse de Vasion
Hi Matt,
Thanks for the really nice PrinterLogic review. Exceeding expectation is what we like to hear! So glad PrinterLogic has simplified print management and reduced the time you spend on troubleshooting and managing print queues. Also happy to hear your end users are finding it easy to use. We are sorry that price is an issue though. We are competitively priced in the market for the available feature sets and strive to provide ROI to all customers. We encourage you to discuss pricing concerns with your account's sales team or agent. We appreciate your feedback and you!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PrinterLogic makes print management a breeze!
Publié le 19/08/2024
PrinterLogic has made our hardware management lives much easier.
PrinterLogic has made our hardware management lives much easier.
Avantages
PrinterLogic makes print management a breeze! It's easy to add an IP range, the print driver and location info. The best part is, when you refresh printer hardware, the drivers automagically update on all installed PCs!!!
Inconvénients
Logging into admin used to require username and password every time for us, but since SSO was added it is no longer an issue!
Réponse de Vasion
Hi Casey,
We're so please to hear you say that "PrinterLogic makes print management a breeze!" Music to our ears. If you ever need our award-winning support team, please reach out.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A Great Set It And Forget It Product That Saves Time For Users And Administrators
Publié le 07/11/2024
It solves our problems with admin-less printer installs and queue configuration in a centralized,...
It solves our problems with admin-less printer installs and queue configuration in a centralized, easy to manage area.
Avantages
It makes it super simple to manage print queues directly on the I.T. side, while also allowing users to easily install and modify printers without any further I.T. assistance.
Inconvénients
Sometimes uploading the specific drivers can be a pain, as it requires very specific driver types.
Configuring for Apple computers is difficult as it must be done directly from an apple device and can't be done from a Windows device.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
PrinterLogic...Awesome!!!
Publié le 27/08/2024
More than positive, I have always used the Printer Server provided by Microsoft with many problems...
More than positive, I have always used the Printer Server provided by Microsoft with many problems (server that crashes, unprocessed print queues, etc.). PrinterLogic has "positively changed" my life as a system administrator
Avantages
Ease of configuration
Simple client deployment
Automatic printer deployment
Ease of use for the end user
Inconvénients
Server upgrade not easy if using appliance version
Réponse de Vasion
Hi Francesco,
We're thrilled to hear that PrinterLogic "positively changed" your life as a system administrator. Simple configuration and deployment are our goals. Sounds like it made the end users' printing easier, too. We appreciate your review and your business!
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great solution for easy deployment
Publié le 06/05/2024
Easy deployment. Support has been amazing. We had some initial issues with the browser plugins and...
Easy deployment. Support has been amazing. We had some initial issues with the browser plugins and some of our printer models but support was knowledgeable and responsive to get us through those issues and we have had no issues since.
Avantages
We were experiencing driver deployment issues because of the print nightmare bug in MS printing. Printerlogic installed very easily and solved our printing issues.
Inconvénients
I am not super fond of the browser extension installation but it is working well. Cost of course but it was necessary and I have been very happy with the results.
Réponse de Vasion
We're happy to hear that—in the face of Print Nightmare— PrinterLogic was able to save the day! I'll also be sure to relay your comments about the extension installation process to the appropriate team -- but I'm glad it's working well for you! Let us know if we can support you in any way.
- Secteur d'activité : Énergies renouvelables et environnement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Reduce uncertainty by choosing PrinterLogic, very demure.
Publié le 03/09/2024
It gives it's users the ability to add their own printers makes it unique and adaptable. Unforgettab...
It gives it's users the ability to add their own printers makes it unique and adaptable. Unforgettable experience that you don't want miss out.
Avantages
Has an intuitive user-friendly interface which minimizes training and ensuring user adoption. PrinterLogic has a robust customer support and it's very much affordable. It reduces IT work load thus reducing costs associated with previous print services.
Inconvénients
There is nothing missing in PrinterLogic, just perfect.
Réponse de Vasion
Hi Ivan,
What a nice review! We're glad you think PrinterLogic is perfect for your organization. Of course we love to hear it's user friendly, adaptable and that you're seeing good ROI. We especially love that you say our support is robust. We strive to provide great software features AND amazing support. We appreciate your business and the time you spend on the review.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Tool
Publié le 07/11/2024
It has been great so far. Impeccable service. The options it provides with Printer drivers and...
It has been great so far. Impeccable service. The options it provides with Printer drivers and profile enablement is very admin friendly. The tool itself is very simple and with its SaaS feature, it has added cherry to the cake.
Avantages
Impeccable service. The options it provides with Printer drivers and profile enablement is very admin friendly. The tool itself is very simple and with its SaaS feature, it has added cherry to the cake.
Inconvénients
Pull Print Costs : The cost quoted is a bit too high and hence we have not gone with this feature. Seeing the excellent support with other features, i hope we can negotiate on this
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outsmart the competition by entrusting your brand with PrinterLogic.
Publié le 14/08/2024
They have an unmatched spirit of customer service anytime and anywhere. I am impressed by it's...
They have an unmatched spirit of customer service anytime and anywhere. I am impressed by it's doings.
Avantages
PrinterLogic has really helped me build a zero trust print environment by keeping prints job local. Learn to leverage all printers and operating systems with a solution compatible with all printer modem. It is highly created to satisfy it's users needs, nothing more nothing less.
Inconvénients
Has never disappointed me neither have I ever received any complains from my employees,no cons.
Réponse de Vasion
Hi Jennifer,
Wow! What a nice review about your experience with PrinterLogic. We're so glad you noticed our "unmatched spirit of customer service anytime and anywhere." We work hard to make that happen. And really glad Printerlogic has been easy for you and the employees at your organization. Appreciate you!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Solve your biggest print management problem with PrinterLogic, it's the perfect solution.
Publié le 18/09/2024
This is the perfect print management tool out there. A satisfying experience worth the money and...
This is the perfect print management tool out there. A satisfying experience worth the money and time.
Avantages
Eliminate all your print servers and unlock the full potential of your print environment with PrinterLogic. A safe and secure tool which creates a trustworthy print environment. Elevate your company growth and leverage all printers for effective working. A quality guaranteed software.
Inconvénients
I am a daily user and I have nothing to complain.
Réponse de Vasion
Thanks so much for your glowing review! We're glad Vasion Print (formerly PrinterLogic) is meeting all your needs—but should you ever need support, don't hesitate to reach out!
- Secteur d'activité : Banque
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great alternative to VMware integrated printing
Publié le 26/08/2024
We use Printerlogic as a replacement to VMware integrated printing.
We use Printerlogic as a replacement to VMware integrated printing.
Avantages
Extremely easy to configure and deploy. Very simple to handoff administration to our tenants.
Inconvénients
Not much to dislike. Some customers complain about cost but that's not really a con to your product.
Réponse de Vasion
Hi Tae,
Thanks for taking time to review PrinterLogic. Glad you're finding it easy to configure, deploy and manage! If you ever need our award winning support team, please contact us.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Certified and miraculous tool which deserves an award.
Publié le 09/09/2024
Centralized driver deployment and it is simple to implement and very effective. A satisfying...
Centralized driver deployment and it is simple to implement and very effective. A satisfying experience worth all your money and time.
Avantages
It reduces operational costs. With PrinterLogic you can reduce print servers and gain ability to manage your entire fleet from a single dashboard. Very iconic software for everyone.
Inconvénients
Nothing at all, PrinterLogic is a gem and am glad it exists.
Réponse de Vasion
Whoa! What a glowing review! We're glad everything is working as expected, and we'll be here for you if there's ever a blip in PrinterLogic's 'awesomeness'. :)
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Helpful tool for an IT Tech
Publié le 12/11/2024
From an IT support standpoint, it does what we need it to do. Easy management with inventory,...
From an IT support standpoint, it does what we need it to do. Easy management with inventory, driver, user permission/access, etc. Very thankful for it.
Avantages
Being a "one stop shop" for users/clients to install allowed devices on their managed computers.
Inconvénients
The limitation for the map/location of devices. Wished there were more features to customize this both the list and the map was more interactive for users.
- Secteur d'activité : Construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
First Big IT project
Publié le 12/11/2024
Overall the experience was great. I was in charge of the configuration and rollout as a junior...
Overall the experience was great. I was in charge of the configuration and rollout as a junior sysadmin and was able to roll out 200+ printers for 100 locations and their configuration profiles in less than 60 days. This allowed us to cutback on toner, identify underutilized equipment, track make and models, and save money across the enterprise.
Avantages
Easy Interface for both end users and admin.
Inconvénients
Complete inability to upload driver packages for windows from mac and vice versa.
- Secteur d'activité : Construction
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
AVD printing saving grace!!
Publié le 03/05/2024
Avantages
When we moved from on prem Citrix to Azure AVD, printing was a nightmare. We use both published apps and published desktops. Worked with support and followed their guide and setup in AVD space and printing was solved. Extremely easy to setup and maintain, as well as troubleshoot and see printer statuses all from a single portal.
Inconvénients
We have not had a single problem that we couldn't find a solution to with their knowledgebase or a ticket with support.
Réponse de Vasion
Hi Kaystan,
Wow! Thanks for being a super fan. We're glad PrinterLogic is working well and is easy to manage and deploy. And good to hear that when you needed help, our support team solved the issue quickly.