Avis clients sur PaperCut

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64 avis

- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great product
Publié le 04/10/2019
We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the...
We've been using PaperCut for just over a year, replacing our previous system, PCounter. After the initial setup, we haven't experienced many issues but when we have, their support has been great. From a support perspective it has enabled us to carefully track usage and issues, complete with automatically generated summary reports on a monthly basis.
Avantages
Excellent reports
Huge amount of customisation
Support for multiple departments for users
Useful integration with multi-function devices
Inconvénients
Despite having a detailed audit for print jobs, there is no way built in to re-send those jobs if they fail (we wrote our own).
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
PaperCut The Beacon Of Innovation
Publié le 15/05/2024
PaperCut is the beacon of innovation and environmental stewardship.
PaperCut is the beacon of innovation and environmental stewardship.
Avantages
From the get-go, PaperCut impresses with its simplicity in installation and operation. It’s a breeze to integrate into existing systems, and its compatibility with various devices and operating systems means it’s ready to work in diverse IT environments.
Inconvénients
PaperCut for me, it is just fine and has no cons.
- Secteur d'activité : Cabinet d'avocats
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Do not purchase this product!
Publié le 06/03/2020
We've realized no benefit from the product. We've only realized a tremendous loss on our investment...
We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.
Avantages
The product stops working constantly. Since we have had this product the only thing consistent about it, is that it won't work and that we will lose money on lost counts of print/copy charges. The response for repair is slow and often is a temporary fix. I will never be able to recover the money lost on this product. I would absolutely advise a small business owner to avoid this product. There are no pros, only cons.
Inconvénients
If the product worked as advertised that would be an improvement. When the product doesn't work, it also impedes one's ability to use the printers.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PaperCut MF
Publié le 19/01/2024
Avantages
I think the ease, diversity and flexibility of using the product. It is intuitive to use and alongside their support documentation is a simple product to setup, edit and administrate.
Inconvénients
The product seems to be best in a single domain environment as by default users are authenticated via username prefix and in a multi-user domain this can cause issues.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Excellent Print management product
Publié le 25/05/2023
It works well and integrates well with Microsoft Windows, the everyday management is easy just some...
It works well and integrates well with Microsoft Windows, the everyday management is easy just some of the lesser everyday tasks are harder to do but with the right reseller for happy its a great product with regular security updates/fixes
Avantages
Simple to use from a users perspective with assigning jobs to different departments (if your in more than one) and easy management of setting budgets for users in the admin section
Inconvénients
So of the UI isn't straight forward and not how you would expect to access certain functions immediately, but if you poke around you can normal work it out.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Good quality print management software
Publié le 16/07/2024
Avantages
Papercut provided me with automated reports about my print usage. They show you a lot of analytics and the user interface is well designed.
Inconvénients
It seemed to slow down the time it took to print documents slighly.

- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PaperCut - Feature Rich, Incredible Value
Publié le 15/08/2018
Avantages
This is the most feature-rich print management and cost recovery solution available. It is easy-to-use, quick to deploy, and simple to maintain. Really helps keep printing costs down and modify employee printing/copying behavior. They offer a free 40-day trial as well!
Inconvénients
Absolutely nothing. PaperCut has an incredible Knowledge Base that helps us find the answers to nearly all of our questions.

- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Quality product and web-based management which makes things much easier!
Publié le 16/02/2018
Avantages
This software pulls from Active Directory and is web-based to manage. It makes simple tasks very simple and is extremely user-friendly.
Inconvénients
The customer support is a bit slow and recently ran into a licensing issue that locked down our software entirely. It also has a bad habit of, for no reason at all, creating users without copy tracking enabled which defeats the purpose in our environment.

- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Print management solution
Publié le 09/12/2019
Great product for keep the track of printing and the total costs. Easy to manage printers and users...
Great product for keep the track of printing and the total costs. Easy to manage printers and users and permissions. Paper wastage is can be minimum.
Avantages
Print server audit reports are the best and been able to integrate with RFID cards makes easier to reduce the wastage of papers. When the users go to the printer they can see the actual costs to print what ever they sent to print.
Inconvénients
Configuration is a bit handful. Need some knowledge in installing and configuring it with the customization needed as per the organization needs.

- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Follow me printing
Publié le 30/08/2019
I would give this product an 8 out of 10. Does great job with limited issues.
I would give this product an 8 out of 10. Does great job with limited issues.
Avantages
Ease of use. Very easy to get configured, not a lot of hidden configurations. Works straight forward with existing print servers. The Follow me printing works great with our Badges so you can print anywhere by just badging into the printer. This also provides security with documents holding in the queue until released.
Inconvénients
Badge readers were not easily mounted on RIcoh MF copiers. They also needed to be configured by the copier technicians, so there was billable time involved. End result, everything working as intended.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Essential software for printer management.
Publié le 10/02/2025
PaperCut has been an invaluable tool in supporting our day to day business needs. The reliability...
PaperCut has been an invaluable tool in supporting our day to day business needs. The reliability of the system has been excellent.
Avantages
PaperCut gives us total control over the management of our print fleet. With our increased focus on sustainability the monitoring tools and environmental impact data have been especially useful. Toner level data and error reporting help our support team keep on top of daily maintenance. End users have no problems navigating the printer interface and make use of all the features.
Inconvénients
Having used PaperCut for many years there is nothing negative that immediately comes to mind. Continued updates have improved the usability and features on offer.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Excelente para gestão de impressão
Publié le 28/06/2023
De toda forma é um excelente software que pode ajudar muito a sua administração de impressão,...
De toda forma é um excelente software que pode ajudar muito a sua administração de impressão, gerando economia às empresas.
Avantages
O Papercut é um excelente software para gestão de impressões no ambiente corporativo. Com ele é possível gerenciar e controlar as impressões, o que pode resultar em economia para a empresa e também menos papel no meio ambiente. É possível ainda criar cotas e administrar diversos perfis de usuários, de acordo com suas necessidades. Possui também a geração de relatórios e análise, sendo possível estabelecer políticas dentro da organização.
Inconvénients
A maior dificuldade se dá na implementação inicial, demandando suporte técnico especializado. Apesar de muito prático na utilização, a instalação e configuração é um tanto específica, impedindo que usuários iniciantes tenha êxito.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
“Does what it says on the tin”
Publié le 15/02/2023
Avantages
I have used PaperCut NG and latterly MF for 8+ years. The product is easy to implement and upgrade. It just works! Support is first class on the few times I have had to contact them.
Inconvénients
I can’t really think of a downside to the product. It’s well engineered.

- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
PaperCut - small enterprise
Publié le 12/05/2020
Installing PaperCut has permitted our organization to restrict usage of our printers to authorized...
Installing PaperCut has permitted our organization to restrict usage of our printers to authorized persons only. We can also easily identify instances of excessive printing. Folks are no longer printing out 500 page cookbooks or encyclopedias in full color.
Avantages
This software provides our users with the ability to send their print jobs to a default printer and retrieve that job from any printer on the network. That convenience alone is probably the best feature of this application for our users. The software is easy to set up and maintain. It can be configured to draw basic user information from Active Directory and you can manually enter individual accounts for persons who may not have an AD account. The application tracks printed pages for each user which can be beneficial for internal accounting purposes. Users can release print jobs by logging into the printer using the printer's touchscreen panel, or with their employee ID badge. PaperCut provides the badge readers.
Inconvénients
We have experienced issues with with the ability of our users to print documents when different printers have had different versions of PaperCut firmware installed. It seems that the PaperCut software needs to have all printers using the same firmware version which must be appropriate for the specific version of the PaperCut software.
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Buen gestor de cosumos de impresiones
Publié le 29/12/2022
Valoro muchisimo la gestion de costes con los usuarios.El ahorro es muy significativo.Además...
Valoro muchisimo la gestion de costes con los usuarios.El ahorro es muy significativo.Además hacemos que el planeta no consuma tantos arboles.
Avantages
La facilidad de uso.Gracias a Papercut hemos reducido bastante el consumo de toner y de folios
Inconvénients
Los usuarios cuando se les acaba el saldo se molestan mucho.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PaperCut Leading the industry
Publié le 18/07/2022
I have used PaperCut for 7+ years. Overall it is a great product that is well supported and...
I have used PaperCut for 7+ years. Overall it is a great product that is well supported and constantly developed.
Avantages
One of the best features of PaperCut is their support channels, they are very helpful.
There isn't a lot you can't control or capture with PaperCut by default and then there is the scripting engine where you can do everything.
The newest feature is Cloud Print A+++, just need a better way to deploy it
Inconvénients
Scanning, it's really easy to set up but you are limited to a single location per scan action.
Also annoys me when each time I do a scan it goes back to the home page.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 4.0 /10
Papercut in the School Setting
Publié le 24/09/2020
I wish we'd never added Papercut. Whatever we were using before was MUCH more teacher friendly. ...
I wish we'd never added Papercut. Whatever we were using before was MUCH more teacher friendly. Papercut has been mostly frustrating to use. Papercut does not have issues every day, but when it does, they make my job very difficult.
Avantages
Our school district starting using papercut a few years ago. I suppose, because it was convenient for those who worked in different settings and to track copier usage. It is convenient to be able to use any copier in the building to print something from my computer. This is really the only advantage I've experienced as opposed to being able to print to a designated copier before.
Inconvénients
There are A LOT of things I do not like about papercut and most of them I've sent on to my IT people to share. However, I've not seen anything change in 2 years. There is no work around when internet is down. The copier becomes nonfunctional. This is a HUGE problem in schools because when internet is down, we often need to make paper copies to continue to do the lessons we had planned to do online. Also, the settings are not all functional. For instance, it defaults to 2 sided copies and I cannot print from my computer to the copier for one sided copies. This is an issue if I'm printing personalized, confidential information such as grade reports. Also, my experience has been that it seems to glitch a lot. I will put in for it to copy 35 copies and it runs 1.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Printing Management
Publié le 22/11/2019
We were hoping to reduce the number of documents that we printing. This product was crucial in...
We were hoping to reduce the number of documents that we printing. This product was crucial in meeting those goals.
Avantages
I truly like that this software makes you think twice about printing by displaying the total cost to print your request. Budgeting allows you to charge printing jobs to specific departments. The built in reminders that you can print double-sided or in black and white to save money are helpful as well.
Inconvénients
There are few things that I can think of that I would change about the product. It occasionally freezes and needs to be reset or has issues opening when used via a VPN. These issues are minor and infrequent.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
PaperCut - Pros & Cons
Publié le 22/02/2019
I use PaperCut almost daily and I really like it. The look and the feel of the software is...
I use PaperCut almost daily and I really like it. The look and the feel of the software is top-notch. It doesn't feel like just any software. I think it just needs to figure out a way to maintain good communication with the printer.
Avantages
PaperCut is an exceptionally nice software that allows you to print for a price. I think the most amazing thing about PaperCut for me is that it estimates and discourages your paper use constantly, which I really appreciate. The way this software has been conceptualized really is amazing because it is so detailed for a software that is made to print! It shows your transaction history, recent print jobs, and even jobs pending release. Personally, I am very fond of PaperCut. I even like its logo; I think it's well-designed.
Inconvénients
I don't like the fact that there is no two-way communication with PaperCut. For example, if a print job is ordered but suppose the printer is not working, PaperCut will still process the transaction and charge you accordingly. This really hurts students who are on a budget. I wish they came up with an idea to ensure that the software charges people only when the printer actually prints the paper.
- Secteur d'activité : Enseignement primaire et secondaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Take control of your company's printing
Publié le 04/02/2019
Papercut has revolutionized the way we handle printing in a K-12 school environment. Gone are the...
Papercut has revolutionized the way we handle printing in a K-12 school environment. Gone are the days of wondering who just printed a 500 page document--Papercut keeps track of it all.
Avantages
Very easy to setup. Integrates with Microsoft Active Directory and gives you tons of different options to allow your users to print. Mobility printing is a game changer, especially if you have a lot of visitors to your company that may need to print but you don't want to give them the keys to your kingdom. There are many different reports you can run depending on what kind of data you need to look at. Web interface means I can manage it from wherever.
Inconvénients
Lots of sub-menus. Sometimes the thing you want to do is buried under numerous tabs inside of other pages. The software does have a search feature which helps and after you spend some time in the software, you'll figure out where everything is.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing Product, Built by Amazing Geeky People, No other product can touch it
Publié le 18/07/2019
Avantages
PaperCut is clearly built by modern geeks that get it. They understand what users want, and build it. The software isn't some dated stodgy offering - it's fresh, packed with features, looks fantastic, is reliable, flexible, and super well documented. The culture really shows through! I wish all software was this good.
+Follow-Me Printing
+Google CloudPrint
+Apple AirPrint
+Web Print
+Email to Print
+Works with virtually any device, printer, MFP, copier
+Awesome web interface
+Easy upgrades
+Great support
+Constant development progress
+Google Integration including SSO
Inconvénients
-Some MFPs have better support than others
- Secteur d'activité : Services juridiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A cut above the rest.
Publié le 30/12/2018
Our company was attempting to centralize printing (removing deskside printers), cut down on waste,...
Our company was attempting to centralize printing (removing deskside printers), cut down on waste, and streamline printing to several large machines over several offices.
Avantages
PaperCut is a strong enterprise level "follow me print" application that allows you to easily deploy and maintain a centralized printer fleet.
This application helps reduce waste, enforce security policies, and provide centralized support/administration for IT.
Inconvénients
So far I haven't found many cons. There have been some dififculty adapting some devices onto the application's printer drivers, but, the issues have been resolved with excellent product and technical support from the PaperCut team.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Does what it needs to but no fun to manage.
Publié le 25/03/2018
We know who printed what and can type that into an invoice for them.
We know who printed what and can type that into an invoice for them.
Avantages
Users are in control of their own expenditure.
Works across printing and photocopying.
Linux, MacOS and Windows for server and users.
Inconvénients
Doesn't catch USB dongle printing on Ricoh MFD.
Made by developers for developers, no thought is given to UX.
Lack of integrations and cloud service.
Google Cloud print integration stinks to set up and so hard to use you won't want to roll it out to users.
You have to be comfortable editing text files to take full advantage of features.
No integration with invoicing software indicates the company's focus is not on administration.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PaperCut is our product
Publié le 25/06/2022
Avantages
Very stable software .Easy to use with many needed functions.
Inconvénients
Sometimes it is hard to configure some functions.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Papercut MF School Ambient
Publié le 23/12/2020
This is must have software when you need to control user printing in the ambients that have many...
This is must have software when you need to control user printing in the ambients that have many users.
Avantages
This software is one of the most complete printing management software. It help reduce cost in printing, and helps ecological sustainability. It saves lots of paper, and its managment controller helps having control of the entire printing system.
Inconvénients
The initial implementation is not that easy, and adding more devices also. The price is a bit higher, but it pays back.