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51 avis
- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Premium VPN service at $1.9/user – excellent!
Publié le 02/09/2020
Finally, an affordable & easy-to-use VPN for small businesses. The cost of $1.9/user in GoodAccess is much affordable than other solutions starting at $8/user. It’s also a user-friendly experience. 10/10.
Avantages
Excellent! Fast & stable connection via desktop and mobile apps. Premium service without compromise just for $1.9/user. Great customer support. Can only recommend it!
Inconvénients
Really not much. We’d also appreciate a Linux app. It’s suited best for 100 users – but if you contact the sales team, you can get a custom offer.
Réponse de Samohyb Traduire en français
Hello Marek. Thank you very much for your kind review! We really appreciate your feedback.
Best regards.
GoodAccess team
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Good Service They Provide!
Publié le 20/05/2021
The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.
Avantages
I like the ease of using the software, Stability and Good Service it gives.
Inconvénients
The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.
Alternatives envisagées
NordVPNPourquoi passer à GoodAccess
I only have a small team and it serves best. I purchased two gateways and using them until now since I started.Réponse de Samohyb Traduire en français
Hi Japheth,
thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Nice Pricing, lack of customer support
Publié le 21/05/2021
Avantages
Pricing is very attractive, as a startup we all love the pricing of GoodAccess
Inconvénients
Customer Support and disconnection and reliability issues
Réponse de Samohyb Traduire en français
Hello Muhammad,
thank you for your review. We really appreciate the feedback. I'm very sorry to hear that you had bad experience. I'll contact our customer support and we'll take a look at your issue immediately.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Totally satisfied customer
Publié le 02/06/2021
The product does exactly what I need it to - provides me and my team with a static IP vpn
Avantages
It works exactly as expected and it is very easy to get team members to use it
Inconvénients
I have not found any flaws and have absolutely nothing to complain about
Alternatives envisagées
NordVPNPourquoi passer à GoodAccess
The price was really good, and the communication with their team was excellentRéponse de Samohyb Traduire en français
Hello Jean-Michel,
thank you for your great review!
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Effective solution with affordable price
Publié le 09/04/2021
GoodAccess costumer, tech and sales support is fantastic. They are very quick to reply and have made an extra effort to meet our demands.
Avantages
The software is very intuitive and easy to use. It allowed us to access remotely our systems which require fixed IP. It is cost effective and fit very well to the size of our team.
Inconvénients
We had some difficulty installing the software on older Windows 7 systems.
Alternatives envisagées
NordVPNPourquoi passer à GoodAccess
Goodaccess had the best price over its competitors.Réponse de Samohyb Traduire en français
Hello Leonel,
thank you very much for your review. We really appreciate the feedback and I promise that we address the Win7 issue.
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
So far I am very pleaseed with the service
Publié le 07/04/2022
I found the customer service excellent and they reply quickly. The product is exactly what I need and has not dropped off once (unlike the main other 3 I have tried).
Avantages
It is simple to use with lots of features (also, in my experience the only reliable VPN I have found so far)
Inconvénients
I did feeel the minimum amount of users was a little steep at 10, but that is a minor gripe.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very reliable, simple to use, simple to manage
Publié le 23/03/2022
Avantages
I use a VPN and static IP for my team. The service allows e to simply invite team members. The installation is very simple and the service is of great performance. No downtime. Simple on/off.
Also, I get clear insights for the usage of my team members.
I used other services before but this is by far the best manageable one.
Inconvénients
Nothing. I have no downside using this software
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
The perfect VPN package for a startup
Publié le 08/08/2022
We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched!
Avantages
GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.
Inconvénients
The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.
Alternatives envisagées
NordVPNPourquoi passer à GoodAccess
Pricing model, simplicity.- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Solidly performing and secure static IP service
Publié le 20/05/2021
We require secure connections with clients, and GoodAccess provides the functionality for that to happen.
Avantages
Pretty easy to set up, lots of useful guides provided.
Inconvénients
Didn't have any issues with the product.
New version of the product seems simpler to setup on PCs and Apple Macs than the original version we were setup with.
Alternatives envisagées
AVG Antivirus Business EditionPourquoi passer à GoodAccess
Good recommendations.Réponse de Samohyb Traduire en français
Hi,
thank you very much for your feedback.
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great VPN with Surprisingly Good Features
Publié le 16/08/2022
Avantages
User Interface is very intuitive and easy to understand. The ability to control access to different websites and applications using access cards is a huge plus. I also love that the VPN desktop client doubles as an app launcher if you choose to list apps on it. I cannot see us moving away from Good Access.
Inconvénients
I wish there was more guidance on how to format connection strings and other information when adding websites/applications to your company profile.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
GoodAccess Keeps The Business Running
Publié le 20/05/2021
Very good. GoodAccess is a critical business tool and allows us to easily manage access to access controlled tools that aren't otherwise accessible. Especially over the past year while working from home, GoodAccess has allowed our entire company to work remotely with ease. We have very few issues and we rarely need to worry about how its working - I'd recommend it to any company looking for a good static IP VPN service.
Avantages
GoodAccess is easy to administer, with a helpful web-based admin panel for managing users. Users are invited to the service by email and 9 times out of 10 can start using the VPN without any intervention from IT. It's easy for us to manage who has access and we find the service very reliable.
Inconvénients
There's not much we find lacking! However, we would find it helpful to schedule the deactivation of specific users when invited (ie. invite them to have access for 3 months) as well as a native ARM-based application for M1 Apple devices (we're still able to use it on those devices, it just requires a different setup process).
Réponse de Samohyb Traduire en français
Hi Oliver,
thank you very much for your awesome review!
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
GoodAccess is a good VPN solution for a home user, as well as a corporate one.
Publié le 20/05/2021
We started using GoodAccess in our company after the migration from the "VPN Office" product by VPNStaticIP. Since most of our software development team works remotely (and/or from home), this service is exactly what we need to be able to monitor and secure the access to our internal company resources.
Avantages
What we like the most is the ability to use OpenVPN technology and be able to configure the connection parameters ourselves. For a home user this is not of a significant importance, but for a corporate customer this is crucial. Also the support staff were always helpful in the few occasions that we needed them.
Inconvénients
To be honest, there is not much not to be liked. Initially the back-end was lean on features (like port-forwarding for example). but as time passes more and more of these get added to the overall package. And even some original ideas that we didn't expect or require but might use in the future.
Réponse de Samohyb Traduire en français
Hello Todor.
I thank you on behalf of GoodAccess team for your great review!
- Secteur d'activité : Développement de programmes
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Goodaccess VPN
Publié le 26/03/2021
When I decided to use VPN, I tried lot of companies but finally I found GoodAccess!
Avantages
First of all you can enter the site and read what you will get after payment, this is very important. They have supper support team, if something, just click and they are standing next of you and know how to help you!
Inconvénients
In this app you can't manage sites(block), but they are making updates very often, therefore maybe this will not be problem in the future !
Réponse de Samohyb Traduire en français
Hello Zviad,
thank you very much for your review.
I've passed your feedback to our development team.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Very good product
Publié le 20/05/2021
Our company operates worldwide and many clients limit their business to their country by blocking the application for the rest of the world, so we cannot access it either. GoodAccess allows us to solve these obstacles in a very simple way.
Avantages
A very simple way to create an account. Very easy to use. Very stable and reliable product. It is complementary to all major operating systems. I would recommend GoodAccess VPN to everyone.
Inconvénients
I think there should also be a GUI application for Linux users.
Réponse de Samohyb Traduire en français
Hello Petar!
Thank you on behalf of our GoodAccess team for your great review. I've passed your feedback to our app development team.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
GoodAccess was the simple and efective solution when pandemic hits
Publié le 23/04/2021
We solved the possibility to let our employees work from home and being connected to our office, its something we were looking for because of corona and in the end helps us to grow better.
Avantages
The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.
Inconvénients
We didnt realize yet, there could be something missing. At least for our use
Réponse de Samohyb Traduire en français
Hello Petr,
thank you very much for your kind feedback. Your review made our GoodAccess team very happy!
- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Value
Publié le 13/09/2021
Hands-down, I would recommend GoodAccess to anyone needing a VPN for their business. The service and support is great, and the value is unparalleled.
Avantages
GoodAccess VPN is an outstanding value and provides everything we need. The VPN is reliable and fast. User security is easy to maintain with SSO against our GSuite. Their customer support is fast and effective.
Inconvénients
The documentation on SSO setup was slightly lacking detail. I see it is being expanded though. We ran into an issue with the GoodAccess app not working on Macs. However, it was resolved swiftly after we reported it, and has not returned.
Alternatives envisagées
NordVPNPourquoi passer à GoodAccess
Price price price! GoodAccess had all the features we wanted at a much lower price.- Secteur d'activité : Banque
- Taille de l'entreprise : 51-200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Keep up the good work
Publié le 21/05/2021
Top notch
Avantages
Very easy to use, once you're set-up it's literally only a click to start and stop the service
Inconvénients
Some slight improvement of the admin panel would be nice. Especially around billing and payment.
Réponse de Samohyb Traduire en français
Hello Eddy,
thank you very much for your great review.
I've passed your feedback. We will refactor the control panel very soon.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
GoodAccess Review - Excellent
Publié le 23/03/2021
It is user friendly, consistency in the connection, easily reachable customer support and more importantly it works with the present work I handle in more efficient ways than any other VPN software I have come across.
Avantages
Software is user friendly and the coordinator is very good and helps to resolve the issue if any very quickly and software compatibility is very good and it is always active and steady and no fluctuations in the connections or settings.
Inconvénients
Software prepared is adequate enough. I do not want have any issue with it.
Réponse de Samohyb Traduire en français
Hello Pallani,
thank you for your kind review. You just made our team very happy. I promise that we'll continue to improve our product ;-)
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 5 001-10 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent VPN service
Publié le 17/04/2021
We are using GoodAccess to have an easy-to-use VPN server to access several devices for remote assistance. We require a 24/7 stable connection which is offered by GoodAccess. Great overview and access logs and easy installation.
Avantages
User-friendly software that is very easy to use and set up. Excellent customer service that helps to solve every question immediately. In-depth technological knowledge and immediate response. Great product to use!
Inconvénients
None, everything is working as it should be. The development team is making regular updates.
Réponse de Samohyb Traduire en français
Hi Erik.
Thank you very much for your great review! I promise that we'll continue to make GoodAccess better each step of the way.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Vpn made easy
Publié le 20/05/2021
There were some issues when the platform was changed in December 2020 and the static IP was changed. But the support guy really tried his best to help us over Skype.
Except from that we are very happy to have this running in for our team.
Avantages
We needed a static IP for our team due to restrictions applied in several applications with use with NAT/IPsec.
This software provided a simple solution for the team.
Inconvénients
It is a bit expensive. There should be more tier options in my opinion.
Réponse de Samohyb Traduire en français
Hi,
thank you very much for your feedback I'm sorry to hear that you had a rough start.
- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fixed IP with no fuss
Publié le 15/03/2022
Very good, friendly support with staff with excellent English.
Avantages
I just need a fixed UK IP address so I can connect to my servers remotely with a 4G connection. It all works very easily in the background.
Inconvénients
No issues at all. It works when you turn the computer on.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
We use GoodAccess at XDENT
Publié le 07/04/2021
With GoodAccess, the connection is as fast and stable as in the office. I see the biggest advantage in easy administration of users and systems.
Avantages
Our developers use Good Access for remote connection to our servers. Mainly in the covid time, when all of them are working from home.
Inconvénients
As I know, our developers do not have any issue with it.
Réponse de Samohyb Traduire en français
Hi Jan,
thank you very much for your review. We really appreciate your kind feedback. Our development is exited to bring more features to our product in the future.
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good and convenient
Publié le 21/05/2021
Good and convenient in most time.
Avantages
It's easy to install and requires minimum effort to maintain.
Inconvénients
In windows OS, sometimes it doesn't work after changing some Windows' security options like a firewall or updating the OS. I needed to restore the Windows setup to a previous point. This happened to two people including me in my team. The symptom is that I cannot connect to internet at all after connecting to GoodAccess. I'm not sure what caused this issue exactly.
Réponse de Samohyb Traduire en français
Hello Sihwan,
thank you very much for your great review! I've passed your feedback to our tech team. We'll look into it.
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 11-50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fantiastic product, fantastic support!
Publié le 14/04/2021
Determining whether the software was appropriate for my needs was a breeze with very knowledgeable and speedy web chat. This software allowed me to overcome issues with trying to whitelist a dynamic IP by assigning a static IP for me and my team. Once a decision had been made it took seconds to set up and support was on hand the whole time. I could then invite and manage all of my users & admins with the click of a couple of buttons. I will definitely be be staying with GoodAccess past my trial period! Awesome!
Avantages
I love that its so easy to set up and then manage a team of users with a dedicated IP.
Inconvénients
I haven't encountered any cons yet - but if I do I have confidence that the GoodAccess team will be able to help me out!
Réponse de Samohyb Traduire en français
Thank you very much for your positive review.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing VPN Product - I use it everyday.
Publié le 02/06/2021
Avantages
It's really easy to set up and assign team members. The user interface makes it very easy to use. We use it as a VPN and restrict access to company resources.
Inconvénients
There's really nothing not to like about it. It does everything I need at a great price.
Réponse de Samohyb Traduire en français
Hello Henry,
thank you very much for your review! It made us very happy.