Avis clients sur Lusha

Lusha
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377 avis
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Un outil essentiel !
Publié le 16/01/2025
Expérience globale positive c’est un super outil qui aide pour la prospection
Expérience globale positive c’est un super outil qui aide pour la prospection
Avantages
La facilité d’utilisation de la plateforme, une grosse base de données pour avoir accès à des téléphones et mails.
Inconvénients
Les mauvais numéros que l’on peut retrouver par moments.

- Secteur d'activité : Externalisation/délocalisation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
très bonne opportunité
Publié le 02/10/2023
Avantages
la facilité d'avoir les coordonnés directes des responsables, c'est un rêve pour moi autant que business devoloper qui fait la prospection quotidiennement
Inconvénients
Le prix de la version payante est très très cher.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
simplicité d'utlisation
Publié le 03/06/2022
possiblité de pouvoir adresser des prospects sur leur ligne directe
possiblité de pouvoir adresser des prospects sur leur ligne directe
Avantages
il est tres simple d'utilisation pour l'usage que j'en fais
récupération des emails et des téléphone , lusha est associé à linkedi'n pour adresser les prospects
Inconvénients
la qualité des données n'set pas vraiment fiable, bcp d'erreurs
Réponse de Lusha
Thank you, Dominique
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Manque de suivi et trop cher
Publié le 26/05/2022
Support absent lors d’un rdv (avec [CONTENU SENSIBLE])
Support absent lors d’un rdv (avec [CONTENU SENSIBLE])
Avantages
Facile à utiliser mais manque d’information
Inconvénients
Cher
Obligé de prendre un abonnement
Prise de rdv avec l’équipe produit pour gagner les 50 crédits (personne n’est venu)
Alternatives envisagées
KasprPourquoi passer à Lusha
I choose both
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great for finding targeted leads
Publié le 21/05/2024
Good - easy to get up and running with it - I was pulling leads out within 15 minutes.
Good - easy to get up and running with it - I was pulling leads out within 15 minutes.
Avantages
Able to search for leads and filter down by lots of different categories, usual ones like company, location, seniority, but also technologies used, and very granular.
Very easy to use.
Inconvénients
The "unlimited emails" are actually 2000 per month on the plan I'm on.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Cost Effective
Publié le 17/11/2023
Avantages
Lusha is a straight forward solution that offers value for money. Compared to expensive competitors it does a fairly good job. Some of the data could be better however it is grate product for speeding up the time taken to find information and generate leads.
Inconvénients
Quality of the data could sometimes be better however for the price its value for money
Pourquoi passer à Lusha
Price mainly. Fora smaller company the other options are extremely expensice- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Pretty good data provider
Publié le 11/08/2023
Avantages
Super easy to use and the import/export is always successful
Inconvénients
I think the data quality isn't as good as some other providers and it doesn't have as many features
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This tool changed my sales prospection
Publié le 23/01/2022
Avantages
Its interface is beautiful and made contact extraction become something much more "normal" to me. Super easy to use and I simply love the fact that it shows prior to credit usage whether one will have access to an email, phone number, or both.
Inconvénients
The fact that the extension requires some permissions that I do not feel comfortable allowing them to have. I ended up using the web platform only.
Alternatives envisagées
SignalHirePourquoi choisir Lusha
Privacy options - SH's extension requires permissions that seem absolutely abusive (such as passwords, pin numbers, and other authentication data.Logiciel antérieur
SignalHirePourquoi passer à Lusha
I actually use them all, but on their free plans.- Secteur d'activité : E-learning
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Search Less and Sell more
Publié le 08/04/2022
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation...
This tool is very effective in finding contact details from LinkedIn ,helps me in lead generation and their contact detail database is updated which helps me in connecting with my prospective client and generate sales .
Avantages
updated database
Best LinkedIn data extractor.
Best lead generation software.
Best sales Management software.
Inconvénients
Subscription charges are very expensive .
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 1.0 /10
Disappointed at Capability of Lusha
Publié le 26/05/2022
It is often that I can't find contact details for an individual on Lusha, however, when I go to...
It is often that I can't find contact details for an individual on Lusha, however, when I go to ZoomInfo or Rocket Search I can find it
Avantages
There is not much that makes this a good tool
Inconvénients
The database and information is seriously lacking to be an effective tool
Réponse de Lusha
Thanks for the feedback Gerd,
We'll always looking to improve our database and results. Hopefully, you'll see improvements in the results and find value in it in the long run.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
The WORST tool out there, the customer support in Israel is just horrific
Publié le 29/04/2022
SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the...
SCAM ALERT - Horrible experience with the software and with the support team. I cancelled the subscription only to find out a few days later that it wasn't cancelled and I was charged anyway. I tried cancelling again and when I went through the whole process the cancellation failed AGAIN without notifying me at all that somethign went wrong. When I asked the rep to cancel it for me and give me a refund for the month that I didn't use and didn;'t even log in once, he asked me for an email confirmation, in the same conversation he admitted that they don't always send email confirmations.
Avantages
It IS really easy to use and I liked the interface
Inconvénients
The qualitity of data is horrible, I guess one out of 10 leads will have a correct data
Réponse de Lusha
Hi Stas,
I'm sorry for your experience and will be happy to look into it with the CS team.
Please respond with your email address and I'll try to get back to you asap.
Thanks!
- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Expensive, but it solves the problem like no other
Publié le 19/06/2020
Great experience and totally recommended.
Great experience and totally recommended.
Avantages
Lusha's slogan should be "data you can trust". While other tools in the market just "guess" your prospect email, Lusha gets it right. I don't know details about their database, but the accuracy of the e-mails and phone numbers provided are incredible high. Other tools in the market just make a guess like "nome.surname@company.com", try to validate it and that's all. Most of them can't even give phone numbers. I have tested over 15 tools (Hunter, Snov, Findthatlead, Skrapp and etc) and I can assure that Lusha is the most accurate.
Inconvénients
I find it very pricey. You can buy larger credit packs and get a discount, but it's still way more expensive than competitors.
Pourquoi choisir Lusha
I could'nt select more options, but I tested Skrapp, Snov, Hunter, Findthatlead and a few more. I switched because Lusha has the best accuracy on the data provided.Pourquoi passer à Lusha
Lusha has the best accuracy on the data provided.- Secteur d'activité : Logiciels
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Succeed with Lusha
Publié le 29/06/2020
Its a one stop shop for getting authentic data of key personas who are difficult to reach for sales...
Its a one stop shop for getting authentic data of key personas who are difficult to reach for sales guys. <Most of the time their mobile numbers and email ids are valid and it helps us connect first time right personas. Saves lot of effort and time for sales.
Avantages
Product integration with Linkedin, data authenticity and ease of use are the best part of Lusha
Inconvénients
Still to findany limitation. Sometimes the data is incorrect but its good that we have option to inform about the same.
Alternatives envisagées
ZoomInfo SalesPourquoi choisir Lusha
Authenticity of data was major problem at zoom info. Very cumbersome to use and limited integration facilityLogiciel antérieur
ZoomInfo Sales- Secteur d'activité : Recrutement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Lusha works wonders!
Publié le 19/06/2020
It was abit of getting used to in the beginning. Also because we had to convince some other...
It was abit of getting used to in the beginning. Also because we had to convince some other colleagues about the functionalities it has. I wasn't sure myself either in the beginning, since I could not find as much information as I was hoping to.
Avantages
Lusha is really easy to use. You simply install the plugin and you're ready to go.
Inconvénients
What I like least about the software is that it's somewhat inconsistent in its records. Especially in the branche we are working in, it is sometimes quite difficult to find information on specific profiles. Some tests I ran, I only got 2 out of 40 records. It also sometimes sais to go to a profile, while I am at one already.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Lusha Makes It Easy
Publié le 15/11/2023
Overall, I think Lusha is a great product for the price and provides good infomation.
Overall, I think Lusha is a great product for the price and provides good infomation.
Avantages
Lusha makes it easy to use various tools to find exactly what I'm looking for
Inconvénients
Sometimes the infomation is stale and incorrect
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
One of the best lead generation tools on the market
Publié le 30/06/2023
Avantages
Great success rate when trying to find contact details in a sales capacity - easy to use and decent success rate
Inconvénients
Sometimes the contacts can be a bit dated but they are quick to correct this when it is flagged
- Secteur d'activité : E-learning
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Not easy and reliable to use
Publié le 12/06/2023
Avantages
It gives you the option to extract email id and phone number.
Inconvénients
The price is very expensive and not easy to use the tool.
Réponse de Lusha
Dear user, we appreciate the review and honest feedback. If you're interested in changing the terms of your payment plan or discussing your credit usage, our support team would be more than happy to assist. Please contact us at Lusha.com.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Losing your privacy
Publié le 12/08/2023
Avantages
Simple and easy to use. You've got lots of ways to look for leads contact and make lists, organize your hunt.
Inconvénients
Very bad results overall. You end up with no email found most of the time apart from that, they force you to give your pro email to sign up so they can sell your data later to other users.

- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easiest tool to use for lead management
Publié le 09/04/2021
Avantages
Lusha is a very powerful tool and has a great UX.
It allows it's users to capture direct dials, work and personal emails just by navigating to their profiles.
List view of contacts is also managed by them, thus making the life of a user easier to navigate through the contacts.
Third Party integrations is a bumper feature that reduces a lot of workload where you need to add leads to your CRM manually.
Data export/import features are perfectly built and very easy to use.
Inconvénients
Pricing is on the higher side.
Sometimes it feeds you with wrong contacts.
Might get air in some cases.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Need Contact Details? Get Lusha?
Publié le 13/10/2018
Lusha is great for finding contact details for key people in time-critical situations and for...
Lusha is great for finding contact details for key people in time-critical situations and for building biz dev campaigns. Not perfect but best we've used; really useful tool.
Avantages
Lusha is pretty well known amongst the sourcing community as one of the best tools for getting personal contact details - email address and phone numbers - from social media profiles. The chrome plug-in works well. Most users will be using this with LinkedIn. When you visit a profile, it tries to find phone number and email addresses and usually it comes up trumps. This often gives you personal contact details allowing you to bypass the corporate gatekeepers - that's why this is popular with recruiters. The LinkedIn Inmail system can be hit and miss (lots of LinkedIn users don't check or don't respond) and when you consider that Lusha could replace a premium or recruiter version of LinkedIn, it is good value if you are a sourcer, recruiter or biz dev professional.
As you can turn off the monthly subscriptions this would be a good option for campaigns targetting specific verticals for example if you don't have an ongoing requirement.
Inconvénients
The software isn't perfect and it does get it wrong sometimes, but it is currently the best at what it does. While there's not much to dislike about Lusha, the problem with apps like these is that they invariably get either bought by LinkedIn/Microsoft and killed or just blocked when they become too popular. You may also be running into data privacy issues by using apps like this - check the legislation in your jurisdiction and you might want to run this past the Data Protection Officer (DPO) if you have one.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Lusha Review
Publié le 03/12/2021
I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have...
I love Lusha. It's made my life so much easier-especially at the office. For the last year, I have been using Lusha to check my emails, write reports, and search for information for presentations. The app is intuitive and easy to use while offering a high level of customization.
Avantages
I love the interface and how it's designed to be user-friendly. Everything is well thought out and there's no way I can imagine any other app that provides a better experience for users.
Inconvénients
I wish Lusha had less features. It's too complicated for me to use.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My prospecting efforts were revolutionized once I started using Lusha
Publié le 19/06/2022
Avantages
I LOVE the fact that it works SO WELL! Moreover, the team is super helpful whenever I face technical issues or need help
Inconvénients
The permissions that the extension asks for make me unconfortable - and my cybersecurity team did not allow me to use it, so on my corporate computer I am only allowed to use the Prospecting Dashboard
Alternatives envisagées
Wiza- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Good and easy too to enable easier prospecting
Publié le 26/05/2022
Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has...
Overwhelmingly positive. Has helped me and my colleagues increase prospect engagement. The tool has become indispensable.
Avantages
Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.
Inconvénients
It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.
Réponse de Lusha
Thanks Kristy!
Appreciate you highlighting the review feature. We do look and factor those reviews, but we can always improve.
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Lusha - a nice tool that is a work-in-progress
Publié le 27/05/2022
Overall a pretty good product that saves time, but there are couple of issues that need to be...
Overall a pretty good product that saves time, but there are couple of issues that need to be resolved, such as being charged for contact details that bounce (emails) or not connect/someone else's (mobile phone).
Avantages
The ability to pull contact details for LinkedIn members can save hours a week on searching manually.
Inconvénients
The success rate of accurate email or phone numbers is about 60%. You are charged a credit even though you report the incorrect state of the contact details presented.
It also keeps displaying an upgrade option (that needs to be repeatedly minimised), although we already subscribe to that option.
Réponse de Lusha
Hi Glenn,
Thanks for the feedback and for highlighting the issues that bother you. We're always looking to do better and appreciate the users letting us know what to focus on the most.
- Secteur d'activité : Études de marché
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Lead Generation- always prefer Lusha
Publié le 27/09/2022
Avantages
User friendly interface and very easy and convenient to use
Inconvénients
Their price and seats limitation. They should increase the seats limitation in the packages.