7 avis

Note globale

4,7 /5
  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Fonctionnalités
100%
des utilisateurs recommandent cette application
7 avis
Macallum B.
Note globale
  • Secteur d'activité: Production alimentaire
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great software

Publié le 13/08/2020

Villo is a great system and is easy to use. Highly recommended

Avantages

We love using Villo as it makes checking in visitors to both our sites so easy. It has made our whole sign-in process simpler and more interactive for visitors. The app interface is tidy and user friendly. The report functionality is also very helpful when we need to trace back visitors and contact details

Inconvénients

Receving a reset password email can be slow

Réponse de Villo Traduire en français

Hi Mac,

Thanks for sharing your feedback, it's awesome to know that we have been able to help simplify your sign-in process! We look forward to hearing more from you soon.

Kind regards, Alex and the Villo Team.

Maatee B.
Note globale
  • Secteur d'activité: Hôpitaux et soins de santé
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good value for money

Publié le 10/09/2020

I think it helped improved the business in terms of technology

Avantages

The software let’s me know when a staff comes to work and when they finish work

Inconvénients

Some staff feel lazy to sign in and forget to do so.

Réponse de Villo Traduire en français

Hi Maate,

Thank you for your feedback, we're glad we were able to help improve your sign-in experience at Earlybird Care!

Kind regards, Alex and the Villo Team.

Daniel M.
Note globale
  • Secteur d'activité: Institutions religieuses
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Villo for churches and youth groups

Publié le 13/08/2020

To date I am unsatisifed with Villo and I do not think it is worth what we are paying. It has not solved any problems, rather it has caused several. We will continue to trial Villo for another month or so, but unless our concerns are addressed we will not continue with this product. There are simpler and cheaper products available that work without complication.

Avantages

I like how it is designed to be a contactless system that allows multiple ways for a person to sign in.

Inconvénients

The setup for the user (the app) is overly complicated and most people just find the instructions vague and too difficult to follow, so they end up not doing it at all and they just manually sign in, which defeats the purpose for the software. The app seems to only work on selected phones. The data it collects is hard to colate for useful analytics. It has been hard to get the customer service we have been looking for and customizations to the product that have been promised but have not been delivered.

Réponse de Villo Traduire en français

Hi Daniel,

Thanks for taking the time to share your review. At Villo, we aim to ensure that all of our customers are beyond satisfied with our system; so we're genuinely sorry that your experience with Villo didn't meet your expectations.

Since you shared your feedback, our team has worked hard to address a number of your concerns. Specifically, we have released our 'Visitor Offers' update which allows for a more customisable sign-in experience, as well as simplifying the sign-up journey and creating better customer support processes.

Although Villo didn't work out for you, we thank you and value your feedback and have taken it on board so that we can improve our software for future customers. We are glad we were able to come up with a resolution and we wish you all the best for the future!

Kind regards, Alex and the Villo Team.

Max P.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Villo at PT

Publié le 01/03/2021

Really good!

Avantages

Easy to use, simple, does what it was designed to do

Inconvénients

Some bugs in the iOS app but that will probably improve over time

Donna M.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Villo

Publié le 08/03/2021

Avantages

Easy to use, a great way to be able to sign in for visitors especially somewhere without a reception

Inconvénients

some colleagues have found some minor bugs in iOS app which I'm sure may already be fixed

Paul D.
Note globale
  • Secteur d'activité: Gestion d'organisme à but non lucratif
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

The buzz of our working bees!

Publié le 19/10/2020

Avantages

The Villo software was really easy to setup thanks to the customer support we received. For the Oke Charity Working Bees we were previously using paper and pen to track our volunteers. Now we have a much more sophisticated system which not only looks great and professional, but easily helps us to track volunteers on site, which is even more important these days.

Inconvénients

It would be awesome to be able to access the app without wifi, someway of working offline, as quite often we work at schools with little wifi access or is in a space within the school with no wifi.

Réponse de Villo Traduire en français

Hi Paul,

Thanks for sharing your feedback with us! We're so glad that we have been able to help improve your sign-in process. We look forward to hearing more about your upcoming Working Bees soon!

Kind regards, Alex and the Villo Team.

Zanda Z.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Easy to use

Publié le 16/03/2021

Avantages

It was very easy to use, it's much more modern than paper logging system

Inconvénients

Photos of the people signing in are quite horrible quality