--- description: UserTesting : qu'en pensent les utilisateurs ? Lisez les avis sur UserTesting, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: UserTesting - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/601/customer-experience/software) > [UserTesting](/software/1985015/usertesting) # UserTesting Canonical: https://www.getapp.fr/software/1985015/usertesting Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/1985015/usertesting?page=2) > UserTesting est un logiciel d'expérience client qui aide les entreprises à créer, lancer et gérer des tests vidéo, audio et textuels en vue de recueillir des opinions sur les produits, services, applications et campagnes marketing. La gamme de tests permet aux utilisateurs de cibler un public spécifique à l'aide du filtrage démographique. > > Conclusion : 130 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 130 Avis | | Simplicité d’utilisation | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: UserTesting - **Entreprise fondée en**: 2007 ## Contexte commercial - **Prix à partir de**: 250,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - A/B Testing - Alertes/Notifications - Analyse des recherches utilisateurs - Analyse des sentiments - Analyse visuelle - Champs personnalisables - Ciblage du public - Collecte de données multicanal - Création de prototypes - Email Reminders - Enquêtes et feedback - Enregistrement des activités de l'écran - Fonction de glisser-déposer - Fonctions pour mobile - Fonctions pour sites web - Formulaires personnalisables - Gestion de l'expérience client - Gestion de la communication - Gestion des commentaires - Gestion des flux de travail ## Intégrations (5 au total) - Google Calendar - Jira - Microsoft Outlook - Slack - Trello ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Outils UX (expérience utilisateur)](https://www.getapp.fr/directory/1287/ux/software) - [Logiciels de test utilisateur](https://www.getapp.fr/directory/2075/user-testing/software) - [Logiciels de gestion des produits](https://www.getapp.fr/directory/991/product-management/software) ## Logiciels similaires 1. [Lucky Orange](https://www.getapp.fr/software/112955/lucky-orange) — 4.7/5 (260 reviews) 2. [Lyssna](https://www.getapp.fr/software/2041995/usabilityhub-1) — 4.6/5 (86 reviews) 3. [Dovetail](https://www.getapp.fr/software/128343/dovetail-app) — 4.6/5 (97 reviews) 4. [Userlytics](https://www.getapp.fr/software/121415/userlytics) — 4.7/5 (55 reviews) 5. [TryMyUI](https://www.getapp.fr/software/239231/trymyui) — 4.0/5 (23 reviews) ## Avis ### "Easy Money" — 5.0/5 > **Lorali** | *1 décembre 2018* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: This software is simple to use. It is very self explanatory and I get paid for my opinion about the website I am testing. If you are accepted as a tester, it is well worth your time for short testing sessions that pay at least $10 each. > > **Inconvénients**: I wish I had more opportunities for multiple tests a day to ultimately earn more extra income on the side. > > This software is great all around. It is an opportunity to earn extra income on the side all while giving your opinion about using certain websites. Easy work. Every time I have come across glitches in the software, I have had great experiences with customer support. Fast response and always help solve the issue. ----- ### "My Go To tool for Testing" — 4.0/5 > **Maria** | *31 août 2018* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: One of the most thrilling parts of this project has been when I've set up a test, added the details of the types of users I'm looking to test, launching it and viewing a live feed of candidates found. There is a sense of excitement involved in this process and I really like that usertesting.com makes that an aspect that I can see. > > **Inconvénients**: Not many tools for reviewing the feedback from users. Currently, I can speed up the frame rate and view the sections where my tasks/questions were listed for the participant, but it feels like this is an area that has more potential in terms of tools and features. Setting up a test is seamless, however reviewing it is rather dull. It would be great to see more interactive tools or insights about the participants, or maybe more tips on how to improve the test in the future. > > My experience has been generally really good and it's my go to tool for testing. The pool of participants is so large, I feel like I'm getting feedback at a faster pace than I would with other tools. ----- ### "Usability Testing made simple" — 3.0/5 > **Craig** | *1 août 2020* | Mode et vêtements | Taux de recommandation : 7.0/10 > > **Avantages**: I use UserTesting platform to do website usability testing for my own e-commerce site. So, I can know if my customers are having issues with how my website is designed or if its content is not relevant to customers' expectations. I hire testers through UserTesting platform at an affordable cost. And, give a specific use case. For example, browse a product detail page and confirm if the user was able to navigate to it quickly. And, once the user landed on product detail page, did he find the content per his needs. I was able to improve conversion rate and revenue driven from my e-commerce site through UserTesting. > > **Inconvénients**: I sometimes get test results where the audio and video of the user test is not of top quality. Because the user may not have the best headphone or microphone or a stable noise-free environment when testing. If UserTesting team can ensure testing equipment used is of highest quality, the insights gleaned from those tests will be more reliable and actionable for e-commerce businesses like mine. Additionally, sample size of user tests is sometimes too low to trust the results. Because only one or two testers may have tested a specific use case. So, the user testing team should ensure minimum number of test results. > > My overall experience with UserTesting platform is good because it was able to help me determine user experience hurdles which my customers were facing. So, I could combine those qualitative insights with quantitative analytics from Google and come up with an optimization plan for my website. Once I fixed those high priority usability issues, I saw a high lift in customer engagement, drop in cart abandonment and spike in conversions. Hence, the dollars invested in UserTesting to test my website more than paid for it. ----- ### "Superb platform for getting user feedback." — 5.0/5 > **Bartosz** | *2 novembre 2018* | Pétrole et énergies | Taux de recommandation : 10.0/10 > > **Avantages**: Clear and transparent rules and guidelines for their tests. They ask their testers to be as thorough as possible, and I am certain, that the feedback coming to the client is accurate and worth the money. > > **Inconvénients**: Literally nothing. They are fair and their UX testing gets the job done. > > I've been a participant in their tests. The recording app is light, doesn't affect the performance of user's PC, and the pay is competitive. ----- ### "Great for user testin\!" — 5.0/5 > **Evelyn** | *18 octobre 2020* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: This tool is great for usability studies. It is easy to create a study and launch it using their panel. > > **Inconvénients**: I do not like that they are only used for usability testing. There are a lot more methods that i would like them to integrate. > > Overall, it is a great usability study tool however it lacks depth as a tool. it does not have all the features of other tools. ----- Page : 1/6\ Suivant: [Page suivante](https://www.getapp.fr/software/1985015/usertesting?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/1985015/usertesting) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées