Ezsalonware
Logiciel de gestion de rendez-vous et de paiements pour les salons
4,8 /5 (79 avis) Donnez votre avis !
- Secteur d'activité: Gestion de l'enseignement
- Taille de l'entreprise: 1 001-5 000 employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Haircut Scheduling Made Easy
Publié le 04/06/2020
As stated in my pros above, scheduling haircuts and salon/spa services have never been easier. I think this should be used by any and every salon, spa, and barber.
Avantages
Ezsalonware is frankly groundbreaking in terms of scheduling my haircuts at Studio 108 in Charlottesville, VA. I was able to either create username and/or use Facebook to login to the software and from there things just got easier! Select my stylist, select my service, and the time and date. In good to go in just a couple minutes! I recommend this software be used at salons and barbers nationwide.
Inconvénients
Selecting the time for my appointment after selecting a date was sometimes slightly confusing. I don’t know if it was showing the most in demand times that were available first, but I had to select to see ALL available times for my stylist on that date. I would prefer it just show all available times to begin with.
Réponse de Ezsalonware Traduire en français
Thanks for using EZsalonware. We are making moves to get in as many salons as possible. In regards to your comment for selecting a date, when a particular stylist is booked, you viewed our option to book with other stylists that have availability.
- Secteur d'activité: Cosmétiques
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Salon Software; No other salon software offers these tools
Publié le 16/06/2020
EZsalonware has helped my salon run efficiently and smoothly. Nothing else on the market even compares nor has the same technology.
Avantages
It helped my business to grow financially as well as increase my customer base.
Inconvénients
It's pretty simple and user friendly so nothing to mention.
- Secteur d'activité: Comptabilité
- Taille de l'entreprise: Auto-entrepreneur
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Easy Use
Publié le 15/06/2020
its a good functional peice of software that is probably good enough for salons to use easily
Avantages
Ability to reserve an appointment at my own convienience
Inconvénients
visuals arent that good / doesnt fill screen well
- Secteur d'activité: Recherche
- Taille de l'entreprise: 10 000+ employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A great way of scheduling your appointments
Publié le 09/06/2020
Avantages
Ezsalonware is super easy to use: a relatively minimum functionality and a progress bar showing your progress (a type of service --> stylist --> day and time) makes getting an appointment a breeze. No need for calling the salon, spelling your name, asking what times are available, and trying to choose between a few options you get. With Ezsalonware, I can see all the available slots online, weigh various options, and chose times that work best for me in a minute or even less.
I also like that the stylist has a lot of information about my preferences written down in the software so that he knows exactly how my last haircut was done. No need to remember a thing - it is all in the database.
Inconvénients
There is nothing really that I did not like about the software. The functionality is fairly simple, and I don't need more. It simply gets the job done. I just don't get why other salons don't use this software - the convenience for customers is great.
Réponse de Ezsalonware Traduire en français
EZsalonware's progress bar a helpful way of letting you know your progress throughout booking your appointment. Our service notes section has helped salons and stylists to replicate the same look from appointment to appointment and helps to bypass the consultation part once you've arrived at something that the customer is happy with.
- Secteur d'activité: Services financiers
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Fantastic Software
Publié le 07/06/2020
Avantages
I have tried EVERY type of salon software, including Rosy and Salon Iris and none of them had the functionality I wanted. EZsalonware is by far the most customizable option of them. And with it, I was able to grow my salon book by a ton. It literally saves me $125 a day by not having stylists have dead time between appointments. It also has a really great messaging feature that reduced the amount of missed appointments by at least 50%.
Inconvénients
Nothing really stands out as a major negative. The software is a little complicated, so it took a little bit to get comfortable with, but it was completely worth it!
Réponse de Ezsalonware Traduire en français
Thanks for mentioning all of our great features that help to maximize profit for salon!
- Secteur d'activité: Recherche
- Taille de l'entreprise: 1 001-5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Makes scheduling easy
Publié le 04/06/2020
Avantages
I’ve been using this software from the beginning of its life. The software is intuitive and easy to use on both my laptop and on my phone. I Like being able to easily specify the stylist I want online, because I've been in situations where I felt uncomfortable asking for a specific stylist other than the person booking me in the phone. It also clearly lays out the services offered by the salon, saving time when booking something more complicated than a basic cut. This software depersonalizes and streamlines the booking experience in a way that is convenient for the customer. The ease of booking encourages me to stick with the same salon each month.
Inconvénients
While the interface is efficient and functional, it’s not the prettiest in a world where beautiful apps are all over the place. If this project generates more funding/revenue, I’d recommend professionally upgrading the interface on a purely aesthetic level. Though when it comes to the form/function question, I would take a working app over a beautiful and broken one any day. And this one works well.
- Secteur d'activité: Biotechnologie
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
I've never looked so consistently good!
Publié le 17/06/2020
Avantages
This software lets my hairstylist keep a tab on how my hair is usually cut and how I have experimented as well. It is flawless and as a customer makes my hair stylist appear knowledgeable and personable on the hair cut I am receiving. It also makes having another stylist cut my hair sooo much easier as they can reference the notes and bring them up to speed on my preferences.
Inconvénients
As a customer, I have no experiences that were negative in the slightest with this software.
Réponse de Ezsalonware Traduire en français
Getting consistent cuts is our priority for our stylists and that is one of the reasons that makes EZsalonware more than just scheduling software!
- Secteur d'activité: Internet
- Taille de l'entreprise: 51-200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ezsalonware
Publié le 23/06/2020
I am a customer that uses Ezsalonware to book appointments.
I have always been a person who prefers to make a phone call when making resrvations, booking flights, or ordering food. I find that most software solutions companies use are clunky, not intuitive, buggy, and many times - not mobile friendly. I have encountered errors in orders i have placed that no one seems to have an answer for except for blaming me, the customer, for some sort of user error. It is beyond frustrating.
However, Ezsalonware is the first booking solution that I have found to be easy and hassel free. I have not encountered any issues with booking, and I love the hassel free reminders I receive to keep the appointment. I still call many companies that have online ordering or booking available, but i only use ezsalonware when I need a hair cut.
Avantages
Easy to use, clean interface, automated reminders, no buggs or clitches. Simple and clean.
Inconvénients
I think the simpleness of the end user experience is perfect. Adding more bells and whistles will just clunk up the interface in my opinion.
- Secteur d'activité: Produits pharmaceutiques
- Taille de l'entreprise: 1 001-5 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Software
Publié le 08/06/2020
Avantages
The software is very simple and streamlined for making easy appointments. However also adds more extended functionality when able to add more detailed information about cuts, previous history and see terminology that is applicable to future cuts.
Inconvénients
There's honestly not much I would add. I think that it efficiently solves the issue of creating an appointment in a timely fashion. My only slight tweak would be consider adding .ics or .vcs to the confirmation to make it easily work with google calendar, ical, or outlook
Réponse de Ezsalonware Traduire en français
Thanks for pointing out how we have a section for service notes! This is a valuable tool that our customers appreciate.
- Secteur d'activité: Pétrole et énergies
- Taille de l'entreprise: 1 001-5 000 employés
- Logiciel utilisé Autre pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Speed of Use
Publié le 15/06/2020
Avantages
It is easy to use so that appointments can be made (or changed) quickly.
Inconvénients
Initially, the appointment display did not present clearly when using Chrome, but was OK with Explorer. The issue was resolved soon after notifying the programmer.
Réponse de Ezsalonware Traduire en français
Yes, EZsalonware is FAST! We get that alot and we understand how important it is to save time.
- Secteur d'activité: Logiciels
- Taille de l'entreprise: 51-200 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Very functional, nice extras, just needs aesthetic cohesion
Publié le 11/06/2020
I'm glad it works and keeps me from having to talk to a person to make a hair appointment (because millennials and genZ be like that). Once you know how it works, it's very fast and effective.
Avantages
Booking an appointment is streamlined and easy. The journey from the Studio108 webpage to the completed appointment page is very well scoped. Once logged in, the extras like "Hair Terminology" and "Appointment History" are really nice to have. Most hair salons don't offer that to you, and most people in need of haircuts don't have the vocabulary to express what they want.
Inconvénients
These are only aesthetic concerns for the most part. Take note of how the buttons on your Studio108 homepage look different from the "Make an Appointment" button, which look different from the "Home" and "Done" buttons when making an appointment. If you had to choose a button to emulate, you should emulate the one on your Studio's Homepage, as it is very modern-looking and up to par with current web aesthetics (you would describe it as an example of "Flat Design").
- Secteur d'activité: Marketing et publicité
- Taille de l'entreprise: 5 001-10 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Functional and fast; easy for a user
Publié le 09/06/2020
Avantages
Booking is very straight forward. Clicking around is minimized; generally less actions one has to take is better. There is both an option to choose a particular stylist or to go for any stylist. The calendar menu for choosing an appointment works well. It is functional and fast.
Inconvénients
The UI could use updating. The site renders bars and menus very large on desktop. Once logged in there is a great deal of whitespace; the menus get slammed to the far edges leaving a great big void in the middle of the pages.
Réponse de Ezsalonware Traduire en français
EZsalonware minimized the clicking and designed booking to be fast and user friendly. We have made updates so that the UI is spaced and centered! Thanks for your feedback
- Secteur d'activité: Produits pharmaceutiques
- Taille de l'entreprise: 501-1 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very easy to use and visually appealing
Publié le 17/06/2020
Avantages
The navigation was very easy and I like how there was a link to communicate with the salon and their direct texts. It was really easy to change appointments as well.
Inconvénients
The only negative I might have is that it wasn't obvious how many extra features the site has if you click the menu in the top right. There are some really cool things that can be used and I just didn't see the button. That might be a personal issue though.
Réponse de Ezsalonware Traduire en français
I'm glad that you made use of our features within the menu tab. We have already made the necessary changes to make the menu more visible! Thanks for the suggestions
- Secteur d'activité: Vente au détail
- Taille de l'entreprise: 10 000+ employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Reliable and Easy to Use
Publié le 12/06/2020
Easy. User friendly. Well done.
Avantages
I have used this software to book appointments with my hairstylist. It is easy to use and keeps things organized. I am thrilled to have some predictability to my hair appt schedule.
Inconvénients
None.
Réponse de Ezsalonware Traduire en français
Yes, we are pleased that stylists in your salon use the hair cut notes section so that your stylist can replicate their same high quality cuts!
- Secteur d'activité: Design graphique
- Taille de l'entreprise: 501-1 000 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Ezsalonware Is Great!
Publié le 11/06/2020
I've been using the software for about a year now and I have yet to have an issue with it. It's super simple to use and hasn't let me down.
Avantages
Quick and easy to use. I'm not a huge fan of phone convos, so being able to set up a haircut appointment online in a few minutes has been greatly appreciated. The interface is clean and easy to understand and there are additional features that have potential to be very useful (like examples of hair styles, definitions, info on stylists, etc)
Inconvénients
Nothing so far! I will say I haven't used the additional features outside of making appointments much so there may be room for improvement there - but I can't speak to those with any certainty.
Réponse de Ezsalonware Traduire en français
EZsalonware has cut out the phone conversations so that the user can take the role of scheduling their own appointment at their convenience. Glad to hear that you are using the hair cut examples that we display!
- Secteur d'activité: Défense et aérospatiale
- Taille de l'entreprise: 201-500 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
from a customer; online scheduling the #1 reason why i choose Mike's salon
Publié le 17/06/2020
All over town i tell people about Mike's salon and my number one selling point is ease-of-scheduling through his online dashboard
Avantages
With Ezsalonware, scheduling a hair appointment is a breeze and i can quickly change my appointment times at any point, right from my phone. The dashboard first ask you to select a service and shows pricing, i appreciate this level of transparency on how much i will pay for each service. The text/email confirmation reminders are great, the option to directly add an appointment to my google calendar is great, all around this is a very customer-focused solution to scheduling.
Inconvénients
no cons
- Secteur d'activité: Recherche
- Taille de l'entreprise: 51-200 employés
- Logiciel utilisé Autre pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Ezsalonware Is EZ to Use
Publié le 09/06/2020
Avantages
The software is easy to use. I like how I am able to use it at any time during the day or night to book haircut appoitments.
Inconvénients
I think the aesthetic of the software could be improved - it should look as good as it works.
Réponse de Ezsalonware Traduire en français
Convenience of booking is wonderful for any software. Our updated interface now helps EZsalonware to look as good as it works!
- Secteur d'activité: Recherche
- Taille de l'entreprise: 5 001-10 000 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
EZ for you and your customers
Publié le 16/06/2020
EZsalonware has made it easy for me to book appointments and keep information in the system that makes appointments more efficient and effective. That leaves more time for enjoying the experience and getting to know one another.
Avantages
If ease of use is important for you and your customers, EZsalonware is the right product for your business.
Inconvénients
The product will only get better and better as more and more businesses adopt it. [SENSITIVE CONTENT HIDDEN] and his team ALWAYS listen to user feedback and improve based on it.
- Secteur d'activité: Relations gouvernementales
- Taille de l'entreprise: 501-1 000 employés
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Easy enough
Publié le 09/06/2020
It’s quick and I appreciate the confirmation as we get closer to the scheduled date
Avantages
As a customer I find it very easy to navigate.
Inconvénients
I don’t have any complaints about this at all
Réponse de Ezsalonware Traduire en français
Being easy to navigate is an important feature for any scheduling software. As a customer, I understand that you wouldn't have any reason to recommend to others
- Secteur d'activité: Gestion de l'enseignement
- Taille de l'entreprise: 10 000+ employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best booking experience I've had
Publié le 12/06/2020
Avantages
This software is easy to use and understand, as well as being aesthetically pleasing to the eye. It's well implemented and fulfills all possible user needs/wants.
Inconvénients
As a software developer myself (well, a student technically, but whatever), I have no complaints with this software. It was well implemented and makes probably the most complicated part of the haircut experience very simple.
Réponse de Ezsalonware Traduire en français
Ease of use and being user friendly is what we pride ourselves on. Our developers spent thousands of hours and worked hard so that our customers don't have to. We strive to make adjustments so that our users have the best experience
- Secteur d'activité: Services aux consommateurs
- Taille de l'entreprise: 2-10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to understand and use
Publié le 09/06/2020
The software is easy to understand and use for managing appointments for hair styling salons. I am 70+ years old and normally prefer talking to a person for this, but EZsalonware worked well for me and I was and am a happy user.
Avantages
EZsalonware is a simple and convenient way to schedule hair styling appointments. It is intuitive, easy to setup an appointment and easy to change when necessary. Well designed and customer friendly.
Inconvénients
I had an issue when the software brand new, but the developer was responsive and fixed the glitch. No issues after that.
Réponse de Ezsalonware Traduire en français
EZsalonware has proven to be user friendly even for those that don't normally do online booking. We appreciate your feedback as an early user of EZsalonware and are grateful that the changes made were useful.
- Secteur d'activité: Génie civil
- Taille de l'entreprise: 201-500 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Good software
Publié le 11/06/2020
Avantages
This product is very easy to use, the UI is intuitive and is not difficult to navigate around the site!
Inconvénients
The software looks a little outdated and therefore does not look as visually appealing as it could.
Réponse de Ezsalonware Traduire en français
We hear that our software is intuitive and easy to use on a daily basis. That was our first goal upon devising EZsalonware. We have also made changes to our interface as mentioned so that it is more visibly appealing for our users!
- Secteur d'activité: Cabinets médicaux
- Taille de l'entreprise: 5 001-10 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product
Publié le 16/06/2020
Avantages
I found Ezsalonware to be an extremely useful application. Each month, it was very easy for me to schedule an appointment as it usually took me less than 30 seconds. The notifications were helpful and the application itself is very simplistic in terms of navigating it.
Inconvénients
It would be nice if it sent a notification every few months with the link to the homepage. When scheduling, I would search a text the name of the salon, which worked fine. It’s not an issue, but a suggestion that might be helpful for others!
- Secteur d'activité: Hôpitaux et soins de santé
- Taille de l'entreprise: 5 001-10 000 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Easy to use and convenient
Publié le 23/06/2020
The overall experience was smooth, no problems at all
Avantages
I used this software to schedule appointments for a hair cut. It is quite simple to use, I could finish the overall process in just a few minutes. It sends you reminders and confirmation requests in a convenient way.
I am quite good.
Inconvénients
I have not found anything negative. It does what is supposed to do.
- Secteur d'activité: Jeux vidéos
- Taille de l'entreprise: 11-50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
A Sleek and Intuitive Design
Publié le 23/06/2020
Avantages
I like how it has a modern look. The pop ups and fading is nice and professional. It's very easy to find what your looking for, and quite intuitive. Setting up an appt only takes a few clicks and makes the process rather painless. It shows that a lot of time was spent into the design of it.
Inconvénients
There are a few nit-pick things that bother me. Things like the odd counter at the bottom of the webpage and the inconsistencies in font sizes and styles. But all small things, overall I like it a lot.