WeTravel

4,8 (456)
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Logiciel de gestion des réservations et des paiements pour les voyagistes

Note globale

4,8 /5
(456)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,7/5
Support client
4,8/5

97%
des utilisateurs recommandent cette application
Classer par

456 avis

Valentin
Valentin
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Bon logiciel de gestion de voyages

Publié le 08/10/2023

Avantages

Ce logiciel est-il parfait pour la planification de voyage

Inconvénients

Je ne lui trouve pas d’inconvénient je le recommande

Cedric Toussaint
Cedric Toussaint
Note globale
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Bon plateforme de traitement de paiement

Publié le 04/10/2023

Avantages

Cet application est très utiles car elle permet aux agences de voyage de traiter des paiements

Inconvénients

Depuis que je l'utilise je n'ai pas trouvé de problème a son niveau

René
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Logiciel de gestion

Publié le 09/09/2023

Avantages

WeTravel est un meilleur logiciel très facile à utiliser et qui permet une bonne gestion des activités au sein d'une agences de voyages

Inconvénients

Je ne trouve rien de particulier à y reprocher

Saturnin
Note globale
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Logiciel de paiement

Publié le 22/09/2023

Avantages

Plateforme de paiement aide les entreprises à augmenter la conversion des ventes et a augmenter les activités.

Inconvénients

Je recommande ce logiciel au utisateur.

A D
A D
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Awesome platform!

Publié le 04/11/2023

My experience with [sensitive content hidden] from WeTravel has been exceptional. From day one,...

My experience with [sensitive content hidden] from WeTravel has been exceptional. From day one, [sensitive content hidden] dedication to helping me leverage WeTravel's automated features has made a significant difference in my business operations. She is not only highly knowledgeable but also genuinely committed to my success. Her prompt assistance, insightful recommendations, and unwavering support have made a world of difference. [sensitive content hidden] is a true partner, and I highly recommend her and WeTravel for anyone seeking an efficient and user-friendly business solution. Thank you, [sensitive content hidden], for your outstanding support!

Avantages

I love the ability to create packages and itinerary, send them to my clients, and have them to do everything else from there, with minimal interaction from myself.

Inconvénients

I utilize WeTravel for my safari company and my travel agency. On the travel agency side, I just wish there was a way to collect credit card information to pay suppliers without doing a transaction on WeTravel. On TravelJoy the feature is called "supplier payment" and it's designed to pay suppliers via their website. Everything is encrypted and you have to enter your password in order to view the card and billing information.

Jeanette
Note globale
  • Secteur d'activité : Musique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

WeTravel Support is Great!

Publié le 16/01/2025

wanted to take a moment to recognize [sensitive content hidden], our account manager, for the...

wanted to take a moment to recognize [sensitive content hidden], our account manager, for the exceptional support she has provided. [sensitive content hidden] consistently demonstrates professionalism, responsiveness, and patience in every interaction. Her thorough approach ensures that all details are addressed, and her commitment to great customer service truly stands out.

I feel fortunate to have [sensitive content hidden] as a part of our team, and her efforts are truly appreciated. Thank you for providing such excellent service!

Avantages

WeTravel is an intuitive system and makes it easy to use.

Inconvénients

Does not offer client facing capabilities to download a reservation confirmation or status of a customers account.
If I have multiple week packages, I'm unable to transfer one reservation to a different week.

Bella
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Stay Away if you’re an Australian Company

Publié le 18/05/2023

I wish I had never touched it.

I wish I had never touched it.

Avantages

None of the features matter because this company fundamentally should not be operating in Australia

Inconvénients

1. You get great service during sales cycle but enjoy watching it drop off as soon as you’re in. You’re relegated to a chat window that gets looked at once every 24h2. The company hides the fact that all AUD payments go via Europe and incur international fees from your bank as high as 6%. This applies to both customer payments AND transferring your earnings back to your company accounts. 3. The same gateway provider is some sketchy company that triggers all kinds of fraud warnings.

Jim
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WeTravel Springboards Productivity

Publié le 10/12/2024

Utilization of WeTravel served as a significant springboard for our tour promotions and productivity...

Utilization of WeTravel served as a significant springboard for our tour promotions and productivity.

Avantages

Presentation of tours. Data collection. Workshops. Efficient timesaver.

Inconvénients

Ability to make a few adjustments to tour presentations - especially for student based tours.

Nick
Note globale
  • Secteur d'activité : Arts de la scène
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Service for Travel Groups!

Publié le 19/01/2025

Great! The team at WeTravel offer a great product and great service.

Great! The team at WeTravel offer a great product and great service.

Avantages

Ease of set-up and distribution, Great customer service, and regularly updated with new features

Inconvénients

Backend information and access is cumbersome

Sam
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Wetravel is awesome!

Publié le 28/11/2024

Great efficient, ever evolving platform, enables us to have customers sign up and accept payments...

Great efficient, ever evolving platform, enables us to have customers sign up and accept payments easily!

Avantages

Easy to use and great support system with Dominique

Inconvénients

Nothing - all is working well and support system sends update when new features are released!

Diego
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great product + the best team!

Publié le 16/12/2024

Excellent! :) We feel very good working with [sensitive content hidden] and all the team at We...

Excellent! :) We feel very good working with [sensitive content hidden] and all the team at We Travel. Excellent service.

Avantages

It has a great payment solution, a great and accessible team, and a company that is always innovating and looking to improve things.

Inconvénients

Everything is perfect, so far! Keep up the good work.

Wendy
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Wetravel is an amazing tool for our industry

Publié le 22/01/2025

It is a great tool for payments and an easy way to have nice program descriptions. Additionally the...

It is a great tool for payments and an easy way to have nice program descriptions. Additionally the support is amazing my account manager is for me when need fast respones. The networking opportunities are also an incredible way to grow our business.

Avantages

It is a very easy platform to use, very intuitive and the support is available online

Inconvénients

Not having yet the Wetravel credit card, hope to have it soon!

Geil
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great experience

Publié le 18/12/2024

It's been great so far! [sensitive content hidden] our team lead for We travel has been espectacular...

It's been great so far! [sensitive content hidden] our team lead for We travel has been espectacular.

Avantages

I am able to adjust sales to my needs and the needs of my clients.

Inconvénients

I am not able to personalize products in the same line with different prices under the same link.

Amanda
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Wonderful experience

Publié le 13/12/2024

Avantages

It is perfect for small travel businness, because you can charge your customer with not such a big fee.

Inconvénients

No complains at all, service it is great. I think it would be important to make an app so it is easier to do the payment links in the cellphone

Camille
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very nice and user friendly platform

Publié le 18/09/2023

Avantages

Hi like that the platform is not only a paiement platform but also a complete solution to optimize your trips and booking.You will receive a complete training session if you need and all your staff will have access to itAn other very nice part is that you really have a personalized relationship with the staff managing your account - they are super easy to contact, super knowledgeable and really friendly at the time to answer your question or solve your problems - Special thanks to [sensitive content hidden]
who have been working a lot in making our experience smoother and very friendly

Inconvénients

it's actually not exactly about WeTravel - but the time it takes from making a wire transfer and receiving - it's inconsistent (it can take just 1 day or 2 - or about a week) To be fair it's more an issue with the international wire transfer than WeTravel themselve

Diego
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy, Fast Worlwide Payment Transactions and Top Customer Support!!

Publié le 26/09/2023

Low transaction fees, we collect fast payment with just one click, instantly with credit card or up...

Low transaction fees, we collect fast payment with just one click, instantly with credit card or up to 5 days with wire transfer. Client does not need to go to the Bank for a payment anymore. Keep track of payments in the platform.

Avantages

Great Customer Support via whatsapp, email, or phone. Platform easy to use Webinars available with interesting topics

Inconvénients

Debit Card should be available in other currencies, like Euros, and not only dollars.

Michael
Michael
Note globale
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WeTravel Review

Publié le 20/11/2023

Very good customer service when needed, very flexible.

Very good customer service when needed, very flexible.

Avantages

Ease of use and competitive payment processing fee. Ability to auto-bill future payments due was a significant benefit for our business. Ability to customize packages

Inconvénients

No negatives noted, the product suited our needs

Louisa
Louisa
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

WeTravel makes travel booking fun for employees!

Publié le 31/08/2024

WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members,...

WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members, as well as more detailed, fun to digest information about the travel options

Avantages

Made travel booking enjoyable for my team members rather than the typical confusing stressful process, allowed for customizable booking pages which were aesthetic and fun

Inconvénients

No straightforward, simple way to allow employees to chat between once another, propose travel plans, and merge their travel itineraries

Renato
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Outstanding Service and Seamless Booking Experience

Publié le 04/07/2024

I had an excellent experience with WeTravel! The booking process was incredibly straightforward and...

I had an excellent experience with WeTravel! The booking process was incredibly straightforward and user-friendly. All the information I needed was clearly presented, and the platform made it easy to complete my booking. The customer service team was exceptional, providing prompt and helpful responses to my questions. The payment process was seamless, and I appreciated the immediate confirmation and detailed voucher sent via email. Overall, WeTravel exceeded my expectations and made my travel planning stress-free and enjoyable.

Avantages

WeTravel made booking our tour incredibly easy and efficient. The platform is user-friendly, and all the necessary information was clearly presented. Their customer service is outstanding, providing prompt and helpful responses to all our inquiries. The payment process was smooth, and we received our booking confirmation and voucher immediately.

Inconvénients

Honestly, there was nothing I disliked about WeTravel. The entire experience from booking to the actual tour was seamless and enjoyable. Do

Brian
Note globale
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Complex to easy

Publié le 13/09/2023

Our salesperson [sensitive content hidden] was absolutely diligent in her sales approach, I would...

Our salesperson [sensitive content hidden] was absolutely diligent in her sales approach, I would give her delay, delay and call me later tactics. I just didn't want to go through yet another integration software, portal, reboot and scrap my online booking system. We tried for months to get comfortable with our old system, just could not get the office staff to warm up to the complexity of the system we had. Our WeTravel sales agent went through multiple presentations, emails over a year of trying to convert us and finally it paid off.

Avantages

The integration is as easy as the sales team at WeTravel claimed it would be.

Inconvénients

I prefer not to have to promote the name WeTravel when possible. In the past when I was using Peak 15, I didn't have to use the name or logo of Peak 15 on any of our communications. However, if I have to partner with a great company with great reputation and awesome product hen none better than WeTravel

Holly
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

All of this for free?!!!!! YES!

Publié le 09/01/2024

We were able to implement WeTravel pretty seamlessly (and quickly!) into our existing website....

We were able to implement WeTravel pretty seamlessly (and quickly!) into our existing website. [sensitive content hidden], our Account Manager is incredibly responsive and solves all of our problems on the rare occasion we encounter one. Our salesperson, [sensitive content hidden], still checks in on us. I know they're a big company with many clients but we feel like we're the only one.

Avantages

You can do SO much with the free version of WeTravel. The primary way we use WeTravel is for trek registration and payment activities, and we can do what we need with the free version. It saves us so much time and stress. We love WeTravel!

Inconvénients

We're a small business and the annual cost for the Pro plan is more than we can justify at this time. Being on the free version means - understandably - that not all of the cool features are available to us. That's a bummer.

Maria Luz
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

My experice with WeTravel Platform

Publié le 20/12/2024

Until the moment I believe we had a really good experience, but I believe we could improve even...

Until the moment I believe we had a really good experience, but I believe we could improve even more, learning more about the platform.

Avantages

It is easy to learn to use and a great tool for a business.

Inconvénients

We receive many rejections of payments with Links due to the commission percentages.

Victor
Note globale
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WeTravel Review

Publié le 10/05/2024

Avantages

Easy to use.
Easy to get payed.
Easy for the customer to buy travel packages.

Inconvénients

No multilingual function is available, so you have to create packages in different languages if needed.

Toni
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Very Pleased

Publié le 20/11/2024

My experience has been very positive -- have recommended WeTravel to my colleagues.

My experience has been very positive -- have recommended WeTravel to my colleagues.

Avantages

The payment system works very well for my clients. My questions and concerns are always answered in a timely manner by [sensitive content hidden]

Inconvénients

I would like to know what/who each payout specifically represents. Payout system could be tweaked.

Carolin
Note globale
  • Secteur d'activité : Loisirs, voyage et tourisme
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing tool and outstanding customer service

Publié le 23/12/2023

Avantages

It is intuitive, easy to handle and offers various options for our payment process as well as customer communication. Apart from that customer service is outstanding. Special thanks to [sensitive content hidden]

Inconvénients

The verification process was a bit tricky. But with the outstanding customer service it has been solved easily.