Avis clients sur WeTravel

WeTravel
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456 avis

- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Bon logiciel de gestion de voyages
Publié le 08/10/2023
Avantages
Ce logiciel est-il parfait pour la planification de voyage
Inconvénients
Je ne lui trouve pas d’inconvénient je le recommande

- Secteur d'activité : Design graphique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Bon plateforme de traitement de paiement
Publié le 04/10/2023
Avantages
Cet application est très utiles car elle permet aux agences de voyage de traiter des paiements
Inconvénients
Depuis que je l'utilise je n'ai pas trouvé de problème a son niveau
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de gestion
Publié le 09/09/2023
Avantages
WeTravel est un meilleur logiciel très facile à utiliser et qui permet une bonne gestion des activités au sein d'une agences de voyages
Inconvénients
Je ne trouve rien de particulier à y reprocher
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Logiciel de paiement
Publié le 22/09/2023
Avantages
Plateforme de paiement aide les entreprises à augmenter la conversion des ventes et a augmenter les activités.
Inconvénients
Je recommande ce logiciel au utisateur.

- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome platform!
Publié le 04/11/2023
My experience with [sensitive content hidden] from WeTravel has been exceptional. From day one,...
My experience with [sensitive content hidden] from WeTravel has been exceptional. From day one, [sensitive content hidden] dedication to helping me leverage WeTravel's automated features has made a significant difference in my business operations. She is not only highly knowledgeable but also genuinely committed to my success. Her prompt assistance, insightful recommendations, and unwavering support have made a world of difference. [sensitive content hidden] is a true partner, and I highly recommend her and WeTravel for anyone seeking an efficient and user-friendly business solution. Thank you, [sensitive content hidden], for your outstanding support!
Avantages
I love the ability to create packages and itinerary, send them to my clients, and have them to do everything else from there, with minimal interaction from myself.
Inconvénients
I utilize WeTravel for my safari company and my travel agency. On the travel agency side, I just wish there was a way to collect credit card information to pay suppliers without doing a transaction on WeTravel. On TravelJoy the feature is called "supplier payment" and it's designed to pay suppliers via their website. Everything is encrypted and you have to enter your password in order to view the card and billing information.
- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
WeTravel Support is Great!
Publié le 16/01/2025
wanted to take a moment to recognize [sensitive content hidden], our account manager, for the...
wanted to take a moment to recognize [sensitive content hidden], our account manager, for the exceptional support she has provided. [sensitive content hidden] consistently demonstrates professionalism, responsiveness, and patience in every interaction. Her thorough approach ensures that all details are addressed, and her commitment to great customer service truly stands out.
I feel fortunate to have [sensitive content hidden] as a part of our team, and her efforts are truly appreciated. Thank you for providing such excellent service!
Avantages
WeTravel is an intuitive system and makes it easy to use.
Inconvénients
Does not offer client facing capabilities to download a reservation confirmation or status of a customers account.
If I have multiple week packages, I'm unable to transfer one reservation to a different week.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Stay Away if you’re an Australian Company
Publié le 18/05/2023
I wish I had never touched it.
I wish I had never touched it.
Avantages
None of the features matter because this company fundamentally should not be operating in Australia
Inconvénients
1. You get great service during sales cycle but enjoy watching it drop off as soon as you’re in. You’re relegated to a chat window that gets looked at once every 24h2. The company hides the fact that all AUD payments go via Europe and incur international fees from your bank as high as 6%. This applies to both customer payments AND transferring your earnings back to your company accounts. 3. The same gateway provider is some sketchy company that triggers all kinds of fraud warnings.
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
WeTravel Springboards Productivity
Publié le 10/12/2024
Utilization of WeTravel served as a significant springboard for our tour promotions and productivity...
Utilization of WeTravel served as a significant springboard for our tour promotions and productivity.
Avantages
Presentation of tours. Data collection. Workshops. Efficient timesaver.
Inconvénients
Ability to make a few adjustments to tour presentations - especially for student based tours.
- Secteur d'activité : Arts de la scène
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Service for Travel Groups!
Publié le 19/01/2025
Great! The team at WeTravel offer a great product and great service.
Great! The team at WeTravel offer a great product and great service.
Avantages
Ease of set-up and distribution, Great customer service, and regularly updated with new features
Inconvénients
Backend information and access is cumbersome
- Secteur d'activité : Sports
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wetravel is awesome!
Publié le 28/11/2024
Great efficient, ever evolving platform, enables us to have customers sign up and accept payments...
Great efficient, ever evolving platform, enables us to have customers sign up and accept payments easily!
Avantages
Easy to use and great support system with Dominique
Inconvénients
Nothing - all is working well and support system sends update when new features are released!
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product + the best team!
Publié le 16/12/2024
Excellent! :) We feel very good working with [sensitive content hidden] and all the team at We...
Excellent! :) We feel very good working with [sensitive content hidden] and all the team at We Travel. Excellent service.
Avantages
It has a great payment solution, a great and accessible team, and a company that is always innovating and looking to improve things.
Inconvénients
Everything is perfect, so far! Keep up the good work.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wetravel is an amazing tool for our industry
Publié le 22/01/2025
It is a great tool for payments and an easy way to have nice program descriptions. Additionally the...
It is a great tool for payments and an easy way to have nice program descriptions. Additionally the support is amazing my account manager is for me when need fast respones. The networking opportunities are also an incredible way to grow our business.
Avantages
It is a very easy platform to use, very intuitive and the support is available online
Inconvénients
Not having yet the Wetravel credit card, hope to have it soon!
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great experience
Publié le 18/12/2024
It's been great so far! [sensitive content hidden] our team lead for We travel has been espectacular...
It's been great so far! [sensitive content hidden] our team lead for We travel has been espectacular.
Avantages
I am able to adjust sales to my needs and the needs of my clients.
Inconvénients
I am not able to personalize products in the same line with different prices under the same link.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Wonderful experience
Publié le 13/12/2024
Avantages
It is perfect for small travel businness, because you can charge your customer with not such a big fee.
Inconvénients
No complains at all, service it is great. I think it would be important to make an app so it is easier to do the payment links in the cellphone
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very nice and user friendly platform
Publié le 18/09/2023
Avantages
Hi like that the platform is not only a paiement platform but also a complete solution to optimize your trips and booking.You will receive a complete training session if you need and all your staff will have access to itAn other very nice part is that you really have a personalized relationship with the staff managing your account - they are super easy to contact, super knowledgeable and really friendly at the time to answer your question or solve your problems - Special thanks to [sensitive content hidden]
who have been working a lot in making our experience smoother and very friendly
Inconvénients
it's actually not exactly about WeTravel - but the time it takes from making a wire transfer and receiving - it's inconsistent (it can take just 1 day or 2 - or about a week) To be fair it's more an issue with the international wire transfer than WeTravel themselve
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy, Fast Worlwide Payment Transactions and Top Customer Support!!
Publié le 26/09/2023
Low transaction fees, we collect fast payment with just one click, instantly with credit card or up...
Low transaction fees, we collect fast payment with just one click, instantly with credit card or up to 5 days with wire transfer. Client does not need to go to the Bank for a payment anymore. Keep track of payments in the platform.
Avantages
Great Customer Support via whatsapp, email, or phone. Platform easy to use Webinars available with interesting topics
Inconvénients
Debit Card should be available in other currencies, like Euros, and not only dollars.

- Secteur d'activité : Événementiel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
WeTravel Review
Publié le 20/11/2023
Very good customer service when needed, very flexible.
Very good customer service when needed, very flexible.
Avantages
Ease of use and competitive payment processing fee. Ability to auto-bill future payments due was a significant benefit for our business. Ability to customize packages
Inconvénients
No negatives noted, the product suited our needs

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
WeTravel makes travel booking fun for employees!
Publié le 31/08/2024
WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members,...
WeTravel is incredible tool which allowed for a more enjoyable booking process for my team members, as well as more detailed, fun to digest information about the travel options
Avantages
Made travel booking enjoyable for my team members rather than the typical confusing stressful process, allowed for customizable booking pages which were aesthetic and fun
Inconvénients
No straightforward, simple way to allow employees to chat between once another, propose travel plans, and merge their travel itineraries
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Outstanding Service and Seamless Booking Experience
Publié le 04/07/2024
I had an excellent experience with WeTravel! The booking process was incredibly straightforward and...
I had an excellent experience with WeTravel! The booking process was incredibly straightforward and user-friendly. All the information I needed was clearly presented, and the platform made it easy to complete my booking. The customer service team was exceptional, providing prompt and helpful responses to my questions. The payment process was seamless, and I appreciated the immediate confirmation and detailed voucher sent via email. Overall, WeTravel exceeded my expectations and made my travel planning stress-free and enjoyable.
Avantages
WeTravel made booking our tour incredibly easy and efficient. The platform is user-friendly, and all the necessary information was clearly presented. Their customer service is outstanding, providing prompt and helpful responses to all our inquiries. The payment process was smooth, and we received our booking confirmation and voucher immediately.
Inconvénients
Honestly, there was nothing I disliked about WeTravel. The entire experience from booking to the actual tour was seamless and enjoyable. Do
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Complex to easy
Publié le 13/09/2023
Our salesperson [sensitive content hidden] was absolutely diligent in her sales approach, I would...
Our salesperson [sensitive content hidden] was absolutely diligent in her sales approach, I would give her delay, delay and call me later tactics. I just didn't want to go through yet another integration software, portal, reboot and scrap my online booking system. We tried for months to get comfortable with our old system, just could not get the office staff to warm up to the complexity of the system we had. Our WeTravel sales agent went through multiple presentations, emails over a year of trying to convert us and finally it paid off.
Avantages
The integration is as easy as the sales team at WeTravel claimed it would be.
Inconvénients
I prefer not to have to promote the name WeTravel when possible. In the past when I was using Peak 15, I didn't have to use the name or logo of Peak 15 on any of our communications. However, if I have to partner with a great company with great reputation and awesome product hen none better than WeTravel
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
All of this for free?!!!!! YES!
Publié le 09/01/2024
We were able to implement WeTravel pretty seamlessly (and quickly!) into our existing website....
We were able to implement WeTravel pretty seamlessly (and quickly!) into our existing website. [sensitive content hidden], our Account Manager is incredibly responsive and solves all of our problems on the rare occasion we encounter one. Our salesperson, [sensitive content hidden], still checks in on us. I know they're a big company with many clients but we feel like we're the only one.
Avantages
You can do SO much with the free version of WeTravel. The primary way we use WeTravel is for trek registration and payment activities, and we can do what we need with the free version. It saves us so much time and stress. We love WeTravel!
Inconvénients
We're a small business and the annual cost for the Pro plan is more than we can justify at this time. Being on the free version means - understandably - that not all of the cool features are available to us. That's a bummer.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My experice with WeTravel Platform
Publié le 20/12/2024
Until the moment I believe we had a really good experience, but I believe we could improve even...
Until the moment I believe we had a really good experience, but I believe we could improve even more, learning more about the platform.
Avantages
It is easy to learn to use and a great tool for a business.
Inconvénients
We receive many rejections of payments with Links due to the commission percentages.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
WeTravel Review
Publié le 10/05/2024
Avantages
Easy to use.
Easy to get payed.
Easy for the customer to buy travel packages.
Inconvénients
No multilingual function is available, so you have to create packages in different languages if needed.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very Pleased
Publié le 20/11/2024
My experience has been very positive -- have recommended WeTravel to my colleagues.
My experience has been very positive -- have recommended WeTravel to my colleagues.
Avantages
The payment system works very well for my clients. My questions and concerns are always answered in a timely manner by [sensitive content hidden]
Inconvénients
I would like to know what/who each payout specifically represents. Payout system could be tweaked.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing tool and outstanding customer service
Publié le 23/12/2023
Avantages
It is intuitive, easy to handle and offers various options for our payment process as well as customer communication. Apart from that customer service is outstanding. Special thanks to [sensitive content hidden]
Inconvénients
The verification process was a bit tricky. But with the outstanding customer service it has been solved easily.