Avis clients sur Uptime.com
Uptime.com
Note globale
Filtrer
Temps d'utilis.
41 avis
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Works great!
Publié le 17/10/2018
Great experience. Wonderful service, powerful tool, good people.
Great experience. Wonderful service, powerful tool, good people.
Avantages
Lots of configurable controls. Simple to use interface that's both attractive and functional. Gets the job done right.
Inconvénients
It'd be nice to be able to more easily see which specific server a down report comes from. Sometimes there's just general internet network issues and I don't care if some server in Peru can't ping the site.
Réponse de Uptime.com
Thank you for reviewing our service! Appreciate the kind words. We indicate location when sending and displaying alerts.
If you need assistance on this we are happy to help! Feel free to email us at support@uptime.com.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Uptime.com review
Publié le 14/01/2025
Overall we are satisfied with uptime.com
Overall we are satisfied with uptime.com
Avantages
We like uptime.com because of its simplicity but at the same time that it is feature rich
Inconvénients
The prices at uptime.com could be better, at least for phone calls
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Zero African Footprint
Publié le 05/05/2020
Loved the product. Just wish it offered a full global presence. I can recommend it if your service...
Loved the product. Just wish it offered a full global presence. I can recommend it if your service is not hosted on the African continent but if you not, find something else.
Avantages
I love all of it and this product would stay my first choice if it had a footprint in Africa.
Inconvénients
We get false downtime notifications whenever there are issues with the undersea cables linking Africa to the rest of the world. This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.
Réponse de Uptime.com
Greetings Deon,
We believe the faults attributed to your poor monitoring experience are with another monitoring provider. We have maintained a probe server in Johannesburg for some time, and are continually expanding the number of locations we cover.
Are you certain that your experience was with Uptime.com?
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Uptime is great!
Publié le 10/12/2024
Avantages
It was very easy to set up, some other companies that do the same thing make the process pretty confusing, but Uptime was very straightforward.
Inconvénients
Can't think of anything really. The entire process was painless!
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
High quality but more expensive
Publié le 14/08/2022
Avantages
Real-time monitoring has been quite accurate. We have compared the tool with other real-time monitoring providers, but uptime has higher performance. Performance metrics and routing help us detect anomalies in the communication between our clients' servers and ours. This is interesting, mainly, because we can know through ping if a server is suffering from a DDoS attack, which has become very common. A very interesting feature, which we have not seen in other providers of this service, is monitoring from a different location. We liked this a lot, because we can choose the best place to hire a service.
Inconvénients
It is more expensive than other providers. I understand that they have tools that other providers do not have (at least in the published service offer). However, this can be obtained in most cases by contacting the provider and requesting the approximate location where you want the monitoring to take place.
Pourquoi passer à Uptime.com
Performance tests were much better, aesthetics and ease of use prevailed when we recommend it to our customers.- Secteur d'activité : E-learning
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Uptime monitoring with performance metrics that more people should know about
Publié le 22/01/2020
Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice...
Uptime monitoring is simple by nature which could lead a lot of individuals to think the choice doesn't really matter. Uptime maintains the simplicity you would expect (even in its branding) but allows a lot of complex problem-solving under the hood. This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.
Avantages
A myriad of available notification options. This helps ensure that alerts are seen right away. We push alerts to user's phones, through our internal messaging software, and to kiosk monitors in the offices. Threat detection was an unexpected plus as well. Alerts can come from multiple locations around the globe so it can help discover regionally isolated incidents as well.
Inconvénients
The concept of team management and user permission management is still evolving and not quite as robust as I would prefer.
Réponse de Uptime.com
Hello Saransh, thank you for your feedback. As a user-centric organization, we take user requests very seriously. Our support team would love to hear about user permission improvements you may have. Feel free to contact our support team at support@uptime.com
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Uptime.com provides quality external monitoring
Publié le 16/02/2021
We predominantly use Uptime to monitor the WAN uptime and latency of edge devices we manage. ...
We predominantly use Uptime to monitor the WAN uptime and latency of edge devices we manage. Uptime.com works perfectly well for this purpose and has a robust API that allowed us to easily migrate from a prior platform. We are also able to pull various reports in different formats to provide to clients when needed. The biggest downfall is that we aren't able to provide a client with access to just their own sites so they can live monitor their connections as well.
Avantages
-Robust API
-Multiple monitoring locations
-Easy configuration
-Useful data
Inconvénients
-Instead of a ping monitor showing "down" it shows as "1200ms"
-No multi-tenant support
Alternatives envisagées
PingdomPourquoi choisir Uptime.com
-Pricing changes -Platform design -Ownership changes- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Service
Publié le 07/01/2025
Excellent service, helpful staff. Would recommend this company.
Excellent service, helpful staff. Would recommend this company.
Avantages
Very helpful staff regarding support.Issue resolved very quickly.
Inconvénients
There was nothing to dislike, great service.
- Secteur d'activité : Sécurité et enquêtes
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Uptime Monitoring Service
Publié le 17/10/2024
Uptime.com is an excellent service with an easy-to-use platform and allows you to monitor everything...
Uptime.com is an excellent service with an easy-to-use platform and allows you to monitor everything that is needed for your website availability.
Avantages
Clear concise dashboard that allows you to see everything related to your website and allows you take action prior to any outages.
Inconvénients
UI could be organized a bit better and allow for a bit more customization.
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great simple status page for SaaS
Publié le 29/11/2024
Avantages
You can build a status page for a SaaS in minutes and inform about outage
s
Inconvénients
To configure a status page you have first to set up checks and alerts that can be a little bit confusing.
- Secteur d'activité : Édition
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Reliable monitoring system, very flexible.
Publié le 10/10/2018
I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediatel...
I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites. We've been using Uptime for roughly 18 months, and it has proven to be extremely reliable in detecting any outages.
Additionally, the advanced monitoring checks that are available are impressive - it can submit data to forms, observe real user sessions, verify that SSL certificates are valid, and more.
I strongly recommend Uptime to anyone who relies on a steady internet presence for their business. Tremendous value for our company, and great peace of mind for myself especially, as the overseer of our operations.
Avantages
- Easy to use, very clean design
- Notifies quickly of any detected outages
- Reliably detects even small/brief outages
- The wide variety of things that can be monitored, including APIs & multi-step pathways
- Very quick to navigate through the various console pages
- API access to the reports that can be integrated into internal applications
- Documentation is very thorough
- Monitoring checks are executed from several points around the world
Inconvénients
There are no cons, in my opinion. It does exactly what's advertised - and more.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent and simple software
Publié le 06/11/2018
Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime...
Really great tool on the whole, all websites should use a tool to monitor the uptime and Uptime does the job perfectly!
Avantages
Very easy setup.
Notifications by SMS + email: perfect.
Inconvénients
Default SMS notifications could be more optimized: you get an SMS for each monitored page that is down. It's possible however to fine tune this, but I haven't taken time to do it, set up could be a bit more guided to do it more easily (but honestly I haven't tried so hard since it's not so much a big deal).
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Keep it UP! Informs within minutes if there is an error
Publié le 18/09/2019
Love it, it monitors really great, the emails send never end up in my spambox and the sms service...
Love it, it monitors really great, the emails send never end up in my spambox and the sms service is reasonable quick, nice for monitoring during the night, just a quick sms on your smartwatch :-)
Avantages
This service is amazing, you can define keywords on the monitoring to actually see if your website is up and is showing the proper content instead of an error, also I like the SSL check, it warns you when you are about to renew, superb!
Inconvénients
Sorry, nothing to complain, you need to pay for shorter checks, in case you would like to check every minute, instead of 5 minutes, but its cheap, sorry, its not a con...
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Most complete website monitoring solution
Publié le 06/03/2019
We use Uptime to provide real-time monitoring information to our users. We're able to quickly...
We use Uptime to provide real-time monitoring information to our users. We're able to quickly identify and address issues on our platform, leading to increased customer satisfaction.
Avantages
Email and SMS alerts in order to be notified as soon as one of our web services goes down. This is very useful for us as we're able to identify and resolve issues very quickly. Being able to personalize the look and feel of our website monitoring system is also very important for us.
Inconvénients
Quite expensive pricing and lack of dedicated plan for early-stage startups. Also the documentation for the REST API could be improved, with exemples over what's possible with Uptime.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
SMS Credit notifications
Publié le 10/03/2020
Your technical support is doing a good job, listening to our issue and finding a solution for us.
Your technical support is doing a good job, listening to our issue and finding a solution for us.
Avantages
Sending SMS messages and alerting us if any of our services are down.
Inconvénients
On your subscription plans, it's a big difference (big jump) base on price from Business $64/mo to Enterprise $240/mo.
- Secteur d'activité : Immobilier commercial
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great value for money
Publié le 26/10/2018
I'm happy and looking forward to hearing the release of new features :D
I'm happy and looking forward to hearing the release of new features :D
Avantages
As we are a small business we need just a basic monitor and Uptime gives us a flexible plan that adjusts to our needs. :D
Inconvénients
I would like to use some more flexible javascript in some of my checkers
Réponse de Uptime.com
Thank you for reviewing Uptime.com! We would be happy to take into consideration your suggestion for more flexible javascript. If you could please email support@uptime.com with more details on your request, we will be take look at developing.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy to setup, one of the most valuable tools for our businesses
Publié le 26/10/2018
Quickly go back on your toes, and don't expect your users to contact you when your service goes...
Quickly go back on your toes, and don't expect your users to contact you when your service goes dark!
Avantages
It's really easy to setup: in a blink, you can ensure that all your services are up and running - and if not, you'll be able to react in a second and fix things. It became one of the most valuable tools for our services.
Inconvénients
At first, I was a tiny bit reluctant about the pricing. Think twice. Does peace of mine really have a price?
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Uptime, everytime
Publié le 11/02/2021
It fills the brief and is very straight forward to us.
It fills the brief and is very straight forward to us.
Avantages
The software is easy to use and the multi-region monitoring servers is ideal for monitoring our SaaS platform.
Inconvénients
Nothing to dislike about the software. It does the job well.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fast way to get an external watch on our system.
Publié le 31/08/2018
Avantages
It was simple to setup. They have all the documentation need to open up just what you need to access your system to monitor. It a great that it is free to start with so you can see if it will work for your company.
Inconvénients
It only keeps 30 days record of that your system has done. Until you buy the pay version it only checks every 5 minutes. Other than that I love the product.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
More or Less
Publié le 10/02/2021
Avantages
Good GUI and API allows for custom alerting. Maintenance mode is very functional and helps vs other services that only have suspend functionality.
Inconvénients
When looking al all ping check down checks show as red but the line graph graphic is in the middle vs at the bottom for indicating no communication or dead ping
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Uptime helps us Keeping the News Flowing
Publié le 03/10/2018
Avantages
The simplicity of the set up and reliable coverage for our websites. If we hit a snag we are alerted immediately so we can keep our clients information moving to their audience.
Inconvénients
No issues to date with the software of support for any questions we may have about our network.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Server issues - find out when!
Publié le 29/04/2020
It's helped us track exactly when regular downtimes were occurring, and allowed the IS team to...
It's helped us track exactly when regular downtimes were occurring, and allowed the IS team to trace the issue with a lot more accuracy to target what was occurring during those times - making the process of finding a solution a lot quicker
Avantages
We encountered significant server issues with our websites, and unfortunately our admins are based overseas, so the issues happened when they were asleep. We were able to generate reports for them to show the times that issues would continue to occur
Inconvénients
For the lowest pricing level, it doesn't seem to offer much more than other free tools online will offer
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Uptime is a simple to implement and thorough from a reporting standpoint.
Publié le 02/11/2018
Avantages
Loved how easy it was to get started. Took me about 60sec to pop my URL's in there and I was up and running.
Inconvénients
There's not much to dislike - it's all very straight forward.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Uptime is great
Publié le 09/04/2020
excellent, stream-lined
excellent, stream-lined
Avantages
It has really saved me when my app melted down. I knew right away thanks to the text messages I got.
Inconvénients
I have not found any downsides with using this software. Works as intended.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
It does what it needs to do, and priced fairly
Publié le 15/03/2019
Avantages
Instant text notifications can't be beaten. Before you start getting the flurry of emails, you know.
Inconvénients
Can't say there's anything the bothers me.