Avis clients sur RentRedi

RentRedi
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104 avis
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Long term rentals software
Publié le 02/11/2023
Avantages
It's a platform that provides easy search. It also the secure payment and personalized support.
Inconvénients
The site is sometimes out of my control at the moment.Have to go to each unit's page to see who has paid, and who has yet to pay.
Réponse de RentRedi
HI there! Thank you so much for leaving us this rating and review. We value your insight into how we can improve our product and will pass along your feedback to the team!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Rent redi help organisations to understand the properties management strategies
Publié le 26/05/2024
RentRedi will always be an integral part of our property management strategy and operations for...
RentRedi will always be an integral part of our property management strategy and operations for Honda as it continues expanding its real estate portfolio. Also enhancing customer satisfaction for tenants it has proved to be an invaluable resource for our organization while at the same time driving business growth. Therefore I would recommend this software to any property management entity looking to streamline their processes and achieve greater efficiency levels thus increased success tendencies.
Avantages
Before Rentredi, our property management system was fragmented and inefficient, meaning that there was a huge problem associated with scattered data, manual processes and lack of automation leading to delays and inefficiencies as well. Now, this platform has changed everything for us by providing one platform that incorporates the entire lifecycle of property management in a seamless manner.
Inconvénients
The occasional technical glitch or just any software update is one challenge we have faced on this platform that momentarily disrupted our workflow. Nevertheless, it is a platform that provides continuous updates and better users experience through addressing all technology issues which is why we are now less vulnerable to disruptions.
Réponse de RentRedi
Thank you so much for your kind words! We're thrilled to hear that RentRedi has become an integral part of your property management strategy. We love to know that our software enhances customer satisfaction and drives business growth for your organization.
Your recommendation means a lot to us, and we're committed to continuing to provide the tools and support that help you streamline processes and achieve greater efficiency. Here's to your continued success and expansion in the real estate portfolio! Thank you again for your trust and support.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Terrible customer service and business practices
Publié le 07/09/2023
My experience was extremely frustrating. The very first time one of my tenants used the app, he was...
My experience was extremely frustrating. The very first time one of my tenants used the app, he was moving to quickly and paid via credit card. He didn't realize the fee was so high for credit card usage. He reached out to me within an hour or two and I immediately contacted RentRedi. They walked me through how to "void" the payment. However, that option wasn't available and they told me it was too late to reverse the payment and refund the tenant. I then refunded the tenant and asked them to open a case with their 3rd party payment processor. After 5 days I had not heard anything back. I followed up and was told we can't refund the money. How is there not an option to refund someone when they make a very simple mistake. I work in the field and the software we use at the office can reverse charges at any time. I can do it that day, week, month, year, etc. Nobody who I spoke with was helpful at all. They were very nice but just kept saying there is nothing we can do and there is nobody else for me to speak with. I immediately cancelled my plan and deleted everything from their site. As a landlord, I am trying to provide options and convenience to my tenants. I am not trying to take advantage of them not am I trying to have a software company take advantage of their mistakes with the inability to refund any fees within minutes/hours of the mistake. Terrible business practices and terrible customer service in my opinion. They have lost a customer and I'll never refer them.
Avantages
I didn't like much about the software. I was hoping it would make my life and my tenants life easier but after using it for 2 weeks, I am no longer a customer and have immediately stopped using the product.
Inconvénients
Felt very cumbersome setting everything up. It became easier the more time you spent with the software. The payment processing, customer service, and lack of care from the entire company were extremely disappointing.
Réponse de RentRedi
Hi there, we strive to create the best experience possible for our customers and we're sorry we didn't meet your expectations. Unfortunately, once a payment is batched, we are unable to reverse the payment.
We appreciate you taking the time to leave us this feedback. We take every customer's experience into consideration for how we can improve our product. Thank you again for this insight.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 3.0 /10
Great platform!
Publié le 03/11/2024
It’s been wonderful! We would definitely recommend it!
It’s been wonderful! We would definitely recommend it!
Avantages
Ease of collecting rent with multiple methods from renters.
Inconvénients
Haven’t found anything yet. So far everything has been great.
Réponse de RentRedi
Thank you for your kind words and positive feedback! 🎉 We're thrilled to hear that RentRedi has made collecting rent easy for you and that you've had such a great experience so far.
If there’s ever anything we can do to enhance your experience even further, feel free to reach out to us. We're here to help! 😊
Thank you for recommending RentRedi—we appreciate your support!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
Getting Started
Publié le 26/07/2024
So far, it's been good. I am still learning the system. I have recently chosen a tenant and will be...
So far, it's been good. I am still learning the system. I have recently chosen a tenant and will be using the online system to have them sign a lease, etc. I will see how that works.
Avantages
I am just getting started. I like using the online prequalification to ensure I am not wasting my time showing potential tenants a rental unit. I like the application process and the fact that I am edit both the prequal form and the application.
Inconvénients
I was not crazy about the syndication with Zillow. I felt I could not have access to a lot of other information that I would otherwise have if I had just listed with Zillow directly.
Réponse de RentRedi
Thank you for sharing your experience with RentRedi! We're glad to hear that the online prequalification and customizable application process are making your leasing process smoother. It sounds like you're off to a great start!
We understand your concerns about the Zillow syndication. Our team is always looking for ways to improve, and feedback like yours is invaluable. If you ever need any assistance as you continue to explore the system, we're here to help. We're excited to see how RentRedi works for you moving forward! Thanks for choosing us and for being part of our community.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I love love love it!
Publié le 27/08/2024
Absolutely love it. Can't believe how good the price is and how user friendly it is. No hidden...
Absolutely love it. Can't believe how good the price is and how user friendly it is. No hidden fees, no sneaky sales tactics, and PHENOMENAL customer service. I have really enjoyed everything about this product.
Avantages
Very simple to use. It has lots of resources. I like that I can also lost different bank accounts for different properties. It also doesn't nickel and dime you for every service here and there. There are some add-on services but they are appropriate for extra payment like maintenance and accounting. It's PERFECT for me and my 15 properties in didn't LLCs and trusts. How could I forget the customer service. Real people who are in the United States call and check on you constantly to make sure you get your account setup. I even used the chat box at like 7:00am and someone responded almost immediately and helped with the issue. So good!
Inconvénients
The signing software was pretty basic. My lease has initials and several signing areas. I think a software line DocuSign, dotloop, or authentisign would be a complete package. I couldn't use the signing at all since it was limited.
Réponse de RentRedi
Thank you for such an amazing review! We’re thrilled to hear how much you love RentRedi and that it’s the perfect fit for managing your 15 properties. It’s great to know that our simplicity, resources, and transparent pricing have made your property management experience seamless and stress-free.
We’re especially happy to hear about your positive experience with our customer service team! Ensuring that you feel supported—whether it’s through calls, chats, or setup assistance—is a priority for us, and we’re so glad it’s made a difference for you.
We appreciate your feedback, suggestions like yours help us identify areas for improvement, and we’ll share this with our team for consideration.
Thank you again for your kind words!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
RentRedi - great product
Publié le 26/08/2024
My overall experience has been very positive. Everything I need to manage rentals. They also seem...
My overall experience has been very positive. Everything I need to manage rentals. They also seem to be very interested in adding new features and improving the product
Avantages
Makes it very easy to manage rentals including collecting rents electronically. Also, whenever I've had any questions they have been able to help me right away through their online chat feature. No need to call, go through voice prompts, then wait to speak to someone. They also follow-up with the chat conversations to ensure that my question was answered or my issue was resolved.
Inconvénients
I have no complaints or concerns, their app is very easy to use and they are very helpful in answering my occasional questions.
Réponse de RentRedi
Thank you so much for your kind words! We're thrilled to hear that RentRedi has made managing your rentals easier, especially with rent collection and our online chat support. Providing quick, helpful, and hassle-free customer service is something we strive for, so it's great to know our follow-up process and chat feature have met your needs.
If there's ever anything else we can assist you with or ways we can make your experience even better, don’t hesitate to reach out. We're here to support you every step of the way!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
RentRedi runs my business
Publié le 24/07/2024
Fantasti! I called RentRedi and they went above and beyond what I ever expected of them. That in...
Fantasti! I called RentRedi and they went above and beyond what I ever expected of them. That in itself will keep me a loyal customer for years to come.
THANK YOU RENTREDI!!!!
Avantages
Having RentRedi makes having rental properties and the headaches that comes with it so much easier.
Inconvénients
I wish they had more how to videos for people just starting and explain why doing certain things is important.
Réponse de RentRedi
Hi Stacie! Thank you so much for leaving this 5-star review! We really appreciate it and are happy to hear that RentRedi is making management rentals easier!
Regardling the how-to videos, we are actively working on creating more videos, so if you have a suggested list of videos that would make your experience easier, please email team@rentredi.com!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
RentRedi Review
Publié le 27/07/2024
Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance.
Easy. Convenient. Great price for what you get. Lots of support options such as extra insurance.
Avantages
Ease of set up. User friendly. Great support team.
Inconvénients
I have zero complaints. Would highly recommend
Réponse de RentRedi
Thank you so much for your fantastic review! We're thrilled to hear that you found RentRedi easy to set up and user-friendly. Our support team is always here to help, and it's wonderful to know that they've made your experience even better. We're grateful for your recommendation and look forward to continuing to support you in managing your rentals!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Rent Redi Full Review
Publié le 04/09/2024
Overall I have enjoyed my experience and would recommend to friends and family
Overall I have enjoyed my experience and would recommend to friends and family
Avantages
Rent Redi makes being a property owner simple. They have great resources and a responsive customer service team.
Inconvénients
The interface on the app is a bit clunky/slow.
Réponse de RentRedi
Thank you so much for your thoughtful review! We’re thrilled to hear that RentRedi has made your experience as a property owner simpler and that you’ve found our resources and customer service team helpful. We aim to make your job easier, and it's great to know we’re achieving that!
We also appreciate your feedback about the app’s interface. Our team is continuously working on improving the user experience, and your input helps us prioritize those efforts. If there’s anything specific you'd like to see enhanced, feel free to reach out—we’d love to hear your suggestions.
We're here to support you and your properties every step of the way.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best App for Managing my Properties
Publié le 24/01/2023
I love the app and I do appreciate the customer service. Anytime I had a question they were quick...
I love the app and I do appreciate the customer service. Anytime I had a question they were quick to resolve the issue.
Avantages
Everything is done on the app. As a landlord you don’t want consistent emails or texts. This makes it a one stop shop for all your properties and tenants to jot concerns, updates etc. Your payments are all listed and you can see pending charges.
Inconvénients
I have section 8 tenants and their checks get automatically deposited into our bank account. I would like an option where I can customize the tenants portion of the rent and what the housing authority paid on rent redi. This way I know you how payments came in. Also the mobile app seems to have a delay and sometimes it doesn’t load correctly.
Alternatives envisagées
AvailPourquoi passer à RentRedi
Ease of use and the options it has for managing properties.- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
not happy
Publié le 09/03/2023
Avantages
Easy to use maintenance module for tenants and my maintenance crew. Quick access to tenant information.Automated billing, late notices and late fees.
Inconvénients
Remember you get what you pay for. This app is very elementary. Also some of the worst customer service and technical support I have ever came across. I have a serious glitch in my app and am unable to get a detail deposit report. This has been going on for over 2 weeks without a fix. A detailed batch report was a deciding factor for purchasing this app.
Réponse de RentRedi
Hi there! Thank you for this feedback, we really appreciate you taking the time to let us know. For support, we're really sorry we're not living up to your expectations. We'd love the chance to make it right if you could give us a call at (917) 793-6068 or email team@RentRedi.com. We can look into the detailed batch report issue for you.
We hope that helps and thank you again for this feedback, we really appreciate it.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
An application that just works at a value!
Publié le 23/09/2022
Problems - tenant management (keeping everything in one place). And the benefits to this when...
Problems - tenant management (keeping everything in one place). And the benefits to this when having multiple properties is enormous.
Avantages
The software offers all dashboards any landlord would need - rent management; maintenance requests; tenant documents and files; and more. It also offers an easy and intuitive site for tenants, which is incredibly important for any landlord. Data shows that tenants are more inclined to use an app that is easy to use. And thankfully RentRedi is simple to use that each one of my tenants have shared positive feedback, and as a landlord, this is what you want to hear. Additionally, it works nice by giving you the option to text your tenants, that feature is nice since text is slowly becoming the next email. A job well done in putting together a tool that just works at a valued price. Highly recommend landlords start with RentRedi, easy to use, affordable, and intuitive for any tenant.
Inconvénients
The only con is how slow the deposits take from when tenants pay. It takes about 3-4 business days, so it would be nice where we can speed this up a 1-2 business days. With how competitive the market is, other software programs advertise one business day transfers. Otherwise, the software is incredible!
Alternatives envisagées
BuildiumPourquoi passer à RentRedi
It was truly intuitive and not overwhelming for both the landlord and tenant.- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 2.0 /10
Using Rentredi as a first time landlord
Publié le 16/02/2024
My experience overall has been a pretty good one. I can’t complain much about this app, but what I...
My experience overall has been a pretty good one. I can’t complain much about this app, but what I will say is I think they have a long way to go in terms of the interface and how intuitive it is for their users. I will be happy to see the advances they make in the future and hopefully continue to use their product in the future.
Avantages
What I appreciate most about rentredi is their customer service! I think this platform has a lot of the common features that someone might need and if for any reason you need assistance they are ready to help.
Inconvénients
My lease favorite feature from rentredi would be the application process! In my opinion it would be very helpful to have tenants insurance available to the landlords as well as when leases are completed, we should be able to sign through rentredi. There currently is not a feature for you to send the lease for signature.
Réponse de RentRedi
Hi Zakau, thank you so much for leaving this great review and feedback! We appreciate your insights. If you would like to share your experience using our interface and how we can improve it, feel free to email design@rentredi.com!
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
RentRedi Review
Publié le 05/10/2024
Avantages
The multiple sections to support all aspects of the landlord process.
Inconvénients
There is no lease agreement creation page
Réponse de RentRedi
Thank you for sharing your feedback! We're glad you find RentRedi's multiple sections helpful in supporting the landlord process—it’s our goal to make property management as seamless as possible.
Regarding your concern about lease agreement creation, we understand how important that feature can be. While RentRedi doesn’t currently offer a built-in lease agreement creation tool, we do allow landlords to upload and manage their existing leases directly in the app.
Your input is valuable, and we're always working to improve. We'll share your suggestion with our team as we continue to enhance RentRedi for our users. If you have other ideas or questions, feel free to reach out—we’re here to help!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great product for the cost
Publié le 01/02/2024
Avantages
Great service. Reached out to me to make sure I had everything I needed and I knew how to use the product.
Inconvénients
There are times that the apps do not load properly or load slowly. For both myself and tenants.
Réponse de RentRedi
Hi Jon! Thank you so much for reaching out and leaving us this awesome review! We appreciate you taking the time to let us know where we excel and where we could use improvements. Thank you for being a valued RentRedi customer!
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Management system
Publié le 02/02/2024
I’m happy with the product. I love their customer service.
I’m happy with the product. I love their customer service.
Avantages
The quality for the price. The system is overall user friendly.
Inconvénients
The ability to edit. I do not like that I have to delete items and enter again. I would also like the ability to live out a tenant and again not delete.
Réponse de RentRedi
Hi Taydum! Thank you for taking the time to share your thoughts on RentRedi. We are delighted to hear that you find the quality of our system and that the overall user-friendliness meets your expectations.
At RentRedi, customer feedback is invaluable to us, and we're grateful for your input. If you have any further suggestions or specific features you'd like to see, please feel free to reach out to our customer support team. We are here to ensure your experience with our system remains positive and efficient!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Service!
Publié le 05/07/2024
Ive had RentRedi for a short period of time and it has been amazing.
Ive had RentRedi for a short period of time and it has been amazing.
Avantages
RentRedi is extremely easy to use! The set up was easy and customer service is readily available.
Inconvénients
I dont really have any real cons for my time spent using RentRedi
Réponse de RentRedi
Thank you for your fantastic review! We're delighted to hear that you found RentRedi extremely easy to use and that the setup process was a breeze. Our team is committed to providing excellent customer service, and it's great to know they were readily available when you needed them. We appreciate your feedback and are here to support you every step of the way!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Great product
Publié le 28/10/2023
Avantages
Love the ease
App function is great
Love the communication options and maintenance features
Inconvénients
Which their was a lease creation and signature option
Réponse de RentRedi
Hi Hannah, thanks for your review and feedback. We appreciate you taking the time to do that and give us feedback on where we can improve! We hope you continue to enjoy using RentRedi for its app, communication, and maintenance features!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Rent Redi Review
Publié le 20/10/2023
It really has been great! Love the price and the ease of use!
It really has been great! Love the price and the ease of use!
Avantages
It really has been great! Love the price and the ease of use!
Inconvénients
The charge features are a little difficult to understand
Réponse de RentRedi
Hi Parker! Thank you so much for taking the time to leave us a review, we really appreciate it. We're glad you're enjoying RentRedi and hope you continue to find it useful in managing your properties!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Huge Timesaver for Self Managing Landlords
Publié le 19/10/2023
Avantages
Being able to have one app that can take me from marketing my property to find a tenant all the way to collecting my first rent payment is crucial. Then after that it continues to help you manage and make many processes seamless.
Inconvénients
The app can be a little glitchy sometimes for both the landlord side and tenant side when I tested it. But most problems were fixed by opening and closing the app.
Réponse de RentRedi
Hi Bryan! Thank you so much for this great review and feedback. We're glad that you're able to self-manage your properties using RentRedi!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great service
Publié le 19/10/2023
Avantages
Easy to get started. Has everything I need!
Inconvénients
Would like to be able to show only certain properties, remove when I sell without totally deleting them.
Réponse de RentRedi
Thank you so much for this review and feedback. We really appreciate and hope you continue to enjoy using RentRedi!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Corys Review
Publié le 21/02/2023
Great. I used to use apartments.com but I couldnt figure out how to set up automatic late fees the...
Great. I used to use apartments.com but I couldnt figure out how to set up automatic late fees the way our lease charges them.
Avantages
I like the way that late fees are automatically calculated and added.
Inconvénients
I don't love the "tiles" for each months rent. I'd rather have line by line transactions.I wish it were easier to call in for support.
Réponse de RentRedi
Hi Cory! Thank you so much for this great review. We're glad you're liking the auto-late fees feature so much!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
PM's savior
Publié le 21/02/2023
My overall experience is great! Support is super helpful and the turnaround time on my issues have...
My overall experience is great! Support is super helpful and the turnaround time on my issues have been at least within 24 hours.
Avantages
That is so user friendly. What I love most is that I can set up different bank account for different properties. Oh! Everything is automated. You can't beat that!
Inconvénients
None at this time. I nothing to report at this time.
Réponse de RentRedi
Hi Tia! We thank you so much for this amazing review. We're glad you like using the property-specific bank accounts and the automation. Our goal is to make everything as easy as possible! :)
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Customer Service is amazing
Publié le 23/08/2022
Avantages
First and foremost, the customer service is amazing. We had a quite a few questions in the first couple weeks of using the application. The online chat feature is great. We get someone engaged with us within a few minutes and they always have the answers we need. They even follow up afterwards to make sure we don't have any more questions.
Inconvénients
The tenant application process is a little bit of overkill for short term rentals. We don't need all the information that is included in the tenant application process for short term. It would be nice to be able to turn off the fields for the information we don't need. Because we can't do that, it's a little confusing to the tenant when they are filling out their information even though we send them communication clearly stating the information we need and don't need.