Avis clients sur Bigin by Zoho CRM

J'ai trouvé que l'interface de Bigin by Zoho CRM était très conviviale et facile à utiliser, ce qui a grandement facilité la prise en main du logiciel et j'ai pu facilement importer, organiser et suivre mes contacts, ce qui m'a permis d'avoir une vue d'ensemble claire de mes interactions avec eux.

Bien que Bigin offre une certaine flexibilité en termes de personnalisation, certaines fonctionnalités avancées de personnalisation peuvent être limitées. Par exemple, la capacité à créer des flux de travail complexes ou à personnaliser davantage les tableaux de bord peut être limitée, ce qui peut être frustrant pour les utilisateurs qui ont des besoins spécifiques en matière de personnalisation.

Très bon logiciel pour la gestion des client dans les TPE ou PME.

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Application très bien conçue, simple à utiliser et idéale pour les petites entreprises. Bien personnalisable avec de nombreuses fonctionnalités indispensables pour le suivi des négociations.

Le service client est en anglais et parfois nous oriente vers des plateformes qui ne nous profite guère. Il est compliqué de changer les appels en appels entrants.

Ce logiciel est logiciel basé sur les outils du CRM il est très bon dans la gestion clientèle dans les TPE et les PME

J'ai du mal à intégré d'autre logiciel ce qui n'est pas trop agréable

Un bon moyen pour la gestion des clients dans les entreprises et facile à utiliser.

La non intégration avec zoho Books pour pouvoir faire des documents est mon projet

I love the ease of finding and inputting my data as well as the overall look and feel.

I really do not have ANY cons. It completes every task that I need it to do .

pretty much all you need on a crm.

Having ajax in a tool like that does give an excellent impression at first glance, not having to pop-up to a different window each time you do a search the sad part is this search bar function fails more than often to the extent I have to delete and start over or even as bad as refreshing the screen. I never put reviews but i will appreciate the team looking into this or at least having a button to switch from ajax to normal opening another window to load data.

We utilize Bigin by Zoho CRM to meticulously monitor and manage our leads on prospective clients and sales. This comprehensive system ensures that our entire organization maintains a clear and up-to-date understanding of who has interacted with each client, the details of those interactions, and the current status of their engagement with our services. It's simplicity is its best asset and the biggest downside i'd say.

Some of the biggest problem i've seen so far is the implementation of phone calls, wich are not as easily tracked if you don't use their platform to make the call. The customer support is reactive so far, but the lack of different languages can be a downside compared to the competitors on the market. Some advanced feature for integration are missing, but that is to be expected from a product wich is aimed at small teams/enterprises.

Bigin is easy to visualize, making use seamless, and setting up the platform even easier.

I haven't found too much to be concerned about. Support is extremely helpful.

UI and easy to understand logic. Easy to make customisable metrics

Filtering system needs to be more advanced and allows you to filter per pipeline colomn.

Easy to use workflow, the ability to customize the pipelines and makes it easier to manage contacts.

I still have to try the phonecalls and mail features and I haven't found many cons as it has what my small business needs.

I like that each patient is showed as a card that can be moved to different stages based on when we call and we can keep detailed call notes.

I dont like that cards cant have conditions that move them automatically.

They have both CRM and a help desk combined

They have various issues once in a while, but I guess most products will have

User friendly.
Productivity Booster
Easy to Manage.
Value for Money

Not Really. It offers almost all the features a small business can demand.

I appreciate the awesome customer service; it was prompt and answered all of my questions. Bigin is simple and easy to use CRM tool for small businesses. It's great that you can start with the basics and add on the different tools that you need as you grow.

Sales pipeline, contact management, as well as task automation features guarantee time-saving and flexibility throughout your business day, your day-to-day business activity will prosper. Bigin for the Win!!

So far, in the past 90 days of use, I haven't experienced any Cons.

Finally a simple but yet very powerful CRM for small businesses! I’ve been looking so long for a CRM that’s not only made for teams, or for bigger sales corporations, and stumbled upon Bigin. I like how much you can modify it so it’s suits you and how you want it to look like.

I work from my iPad Pro, and the app is good, but still not as powerful as I would like it to be. So I prefer to work through a web browser instead.

The thing I like the most about BIGIN as how it easily integrates a sales pipeline with CRM. The software is very easy to use and it looks god as well. I messed around with 10+ CRM software's and I can honestly say BIGIN is amazing. I even preferred it over the full zoho CRM software.

I don't like that sometimes it doesn't show all of my contacts - even when all contacts are selected it only shows certain ones.