Acronis Cyber Protect Cloud

Protection des données et cybersécurité pilotées par l'intelligence artificielle

Note globale

4,1 /5
(54)
Rapport qualité-prix
4/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,1/5
Support client
3,6/5

80%
des utilisateurs recommandent cette application

54 avis

Derek I.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

3-2-1 Backup is not optional for self-employed

Publié le 03/10/2018

I have Acronis installed on 5 devices: 2 smartphones, 1 desktop, and 2 laptops. which is perfect for me, my business, and personal backups. great product for self-employed!

Avantages

Acronis has always been an industry standard with imaging and ease of use. I have been using a version of the product since 2005! Software has a small footprint, easy to install, easy to use, and it just works.

Inconvénients

Pricing over the years has varied, and when the Acronis Cloud product first came out, it was unlimited storage, and the following year, it was discontinued and storage costs drove the pricing. I get it about storage, but also dislike the fact that I have to maintain the software, storage, files ect versus the set-it-and-forget-it capability I had gotten used to.

Jeff C.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Acronis for MSPs

Publié le 05/12/2019

Avantages

The ease of use to add clients and install agents

Inconvénients

If you use it from distribution and not directly, reaching support is a bit challenging

Patrick L.
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

The system is more or less easy to use, but pray not to run into any problems.

Publié le 21/12/2017

Avantages

The user interface has improved the most. Easy to handle and clean designed, you will find what you are looking for.

Inconvénients

Together with the Hyper-V agent you always need some further "local" agents for Exchange or SQL. With this agents instlled the VM shows up twice (one from the local agent and one from Hyper-V agent). This confuses the user and it get worse when it comes to agent updates - there the one machine can show the actual version wehre the other remains on the pervious build. Mac agent still causes more problems than the Windows versions. When comes the XenServer integration as we have them for Hyper-V and Vmware??? I miss a link between the Alerts with the error logs and the support article in the Acronis knowledge base.

Eli P.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Peace of Mind Without a Lot of Management

Publié le 11/06/2021

Overall, Acronis Cyber Backup Cloud keeps systems protected without a lot of management. It has been a good experience using the product.

Avantages

Acronis Cyber Backup Cloud allows us to keep all critical systems backed up and protected. The cloud backup feature allows backups to complete anywhere without the need to worry about physical drive connections.

Inconvénients

Depending on Internet connection speed, backups can take a long time or not complete at all. Be sure all users have sufficient Internet connections.

Jeff E.
Note globale
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Set it, Forget it, and Know That Your Important Data is Backup Up

Publié le 20/09/2018

I've been using Acronis backup products for nearly a decade, and their Cloud backup solution for about two years. I use it on a few computers, and it works very well on all of them! I typically use it to create a full image backup to a USB drive when I first get (and configure) a new computer, and then do automatic, file-level backups to the cloud on a daily basis.

Avantages

Acronis Backup Cloud is straight-forward to install and setup on your computer, then runs quietly in the background, and includes robust ransomware detection. It also has a cloud-based management console which allows you to manage and restore from your web browser. There are some great plans for those of us who want to use it on multiple computers. I also called their support to handle a minor issue, and they got it resolved very quickly for me.

Inconvénients

The only thing that I wish was better, is using the web-based management console to mange backups that from multiple computers. It seems like it groups all of the files together in a mass, single directly, and I'd like to see this be able to be separated by computer name, etc.

Dan G.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The partner of ours that drives the most growth

Publié le 07/11/2019

Disaster recovery, ransomware protection, and sleep at night.

Avantages

Acronis delivers backup and disaster recovery services that span from simple local backups, to encrypted, virtualizable backups both locally and to the cloud. Support is very good. Acronis comes out with new disaster recovery solutions that are affordable for our clients fairly regularly. Backup and disaster recovery, through Acronis, has driven quite a bit of growth over the past several years.

Inconvénients

The website requires a lot of clicks, but over time I've seen vast improvements to the web portal.

Tyler L.
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

It's a pretty robust software that's easy to set up and customize to each customer.

Publié le 19/12/2017

It's so much more customizable and flexible than other backup software we've used in the past, and offers much easier management. I get email alerts if there are more than 3 days with a backup failure, and can see what the error message was within the email so if it was something like a disc not being connected, I don't have to log in to the management software or the server, I can just give the office a call and check in with them.

Avantages

You can easily tailor it to exactly your specific needs, and adjust those over time without having to remake the entire backup plan.

Inconvénients

The latest update made the management interface a lot slower to load and to navigate. While it's clean and logical where things are located, it's just slower than it used to be, and requires drilling down through multiple layers, adding loading after loading. This occurs on all computers within our office and at my home office, and here we're getting 359.9 down and 73.1 up, so I really can't imagine it's an issue on my end. Hopefully this is fixed in a future update of the management portal.

Luke K.
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Acronis Cloud backup has been easy to configure, and a great product for our MSP customers!

Publié le 19/12/2017

Avantages

Acronis has been easy to configure and reliable for offsite backup solution. The ability to integrate with RMM solutions has been greatly beneficial for our company and the companies we support. The reliability of the offsite backups, ease of restoration, and consistency of backups make this product one of the top on our list.

Inconvénients

Could use a little more direct customer support. Perhaps additional methods of initial seeding, but otherwise the product is pretty solid.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Internet
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

We've been using Acronis Backup Cloud to backup VMs located in public cloud environments.

Publié le 21/12/2017

Avantages

Agent deployments and updates are very straightforward, and the backup policy has just the right amount of configurable options without being overwhelming or confusing.

Inconvénients

The API methods available are primarily focused on tenant/customer entity management vs. management of the actual backup policies and agents. This is on Acronis' road map however, and they've been making steady improvements since we began using the product.

David P.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Scaleable cloud backup solution

Publié le 06/02/2019

Avantages

The interface is unfussy and easy to install on clients. Offers lots of flexibility in backup schedules and destinations. The restore process is very simple and effective.

Inconvénients

Can be pricey depending on circumstances.

Bill B.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very flexible backup and recovery package

Publié le 09/04/2020

Have tested most of the business backup solutions out there. Acronis hit the sweet spot in terms of features and availability. It's available through distribution so you can pay for only what you use. It's multi-tenant for MSPs. Backed up Windows and Linux desktops and servers. It allows for local and/or cloud storage.

Avantages

Multi-platform!

Very flexible in the types of backups (full, incremental, differential), the retention policies, the storage destinations, etc.

Inconvénients

While it is able to restore to a virtual machine, this is something you'll want to try ahead of any need for it. There's a bit of prep work to do to get a VM restore to work.

Alternatives envisagées 

Datto SIRIS, MSP360 Backup, ShadowProtect et Macrium Reflect
Matt C.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Overall great product and service! User interface needs a little tweaking.

Publié le 20/12/2017

The software has allowed my company to backup and restore critical client data, when computers and servers decide to stop functioning. You can restore data to another device with different hardware without a problem. You can also restore directly from the cloud servers, so it saves a lot of time, stress, lost productivity and lost profit.

Avantages

The software works very well. It protects our companies and clients data. Easy to restore data from local or through the internet with boot media. Easy to install the backup client and setup reoccurring backup schedules. The data backed up is always complete and not corrupted. Would recommend the software to anyone!

Inconvénients

The web portal interface needs a little tweaking. For example, to increase or decrease the storage space available to a user, you have to change it in 2 spots, not just one. So, if you don't do it in both, the size with remain as it is. Also, the interface locks up and stops responding at times. For the value the software offers, I will deal with the cons!

Peter S.
Note globale
  • Secteur d'activité: Comptabilité
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

No news is good news

Publié le 13/03/2018

Peace of mind!

Avantages

I like that I don't have to think about my backups being done. I used to have to manually back up to a hard drive then I moved to a more automated system but still had to baby sit it. With Acronis I don't have to do anything unless I get an email saying there is some sort of problem. I have Acronis managing my onsite as well as offsite backups and I love knowing that my critical data is safe.

Inconvénients

Sometimes the error messages I receive from a failed backup are a little confusing/unclear. There will be times when a backup runs for several hours and then I get an email saying there was not enough free space on my local backup machine. Couldn't it have predicted that ahead of time by simply running a size query for the target backup as well as the source?

Jason M.
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Amazing experience best backup and disaster recovery solution on the market

Publié le 13/12/2017

Avantages

Capability of restoring is on a next level, does not matter what it is Acronis can restore it in the event of a disaster. The ease of use when setting up is also a big plus as it is a few click and you are up and running backups.

Inconvénients

There is no Acronis data center in South Africa, also no local support. Apart from that there is no cons to using the product it just works and does what I expect it to do. I would just recommend a stronger presence in South Africa as it is a big draw back.

Chase R.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Customer service is an absolute joke and near impossible to get a response in a timely manner.

Publié le 29/12/2017

A solid backup solution when it works. Once it works it tends to stay working. The only issues is if it's not working, you will have to figure it out on your own, next to no support!

Avantages

The software does exactly what it was made for and fairly straightforward to use. Recovery is very quick and seamless.

Inconvénients

Not necessarily the software, but the support is almost non-existent. We put in tickets and it takes days to get responses. Probably the worst customer service we've ever experienced. As a business partner, you think you would get back to them in a timely manner when they are having issues with the backups not working a little faster than within 4 to 5 DAYS!

Joshua R.
Note globale
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Solid backups, reliable restores

Publié le 16/01/2019

Overall this has saved us a couple of time from human error that could have set up back a lot of hours of work.

Avantages

The ability to dig into a backup and retrieve a file without having to download the entire backup is just awesome. I've used this feature multiple times and it's fantastic.

Inconvénients

The admin layout took some getting used to, once you've got it, it's very functional and it makes sense, for me though it took me a couple of tries to grab hold of.

Utilisateur vérifié
Note globale
  • Secteur d'activité: Informatique et sécurité réseau
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Acronis Backup is a lifesaving backup solution.

Publié le 01/01/2018

Avantages

What I like most is that the backups can be saved almost anywhere. If I have a large dataset, I can opt for physical data shipping so I can create the first job on a local NAS, ship to Acronis, and then incremental jobs will go over my pipe after that. It works flawlessly every time.

Inconvénients

What I like least is that I cannot go and fix some errors myself. I like to be hands on but due to the nature of Acronis BC, it can be difficult to find where the error may be originating from. That being said, Acronis support is amazing and more than happy to review my system logs to help me out.

Jeremy M.
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

I have been using Acronis for years, the cloud feature is seamless and makes backups easy

Publié le 19/12/2017

Avantages

the unattended features offered, including the cloud backup storage and regular scheduling, make backups only a secondary concern

Inconvénients

the recovery process can often be slow , and a download may take more time than we would like for emergency situations

Mauro D.
Note globale
  • Secteur d'activité: Produits laitiers
  • Taille de l'entreprise: 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Acronis simplicity

Publié le 24/01/2019

One of the most straight forward and seamless imaging and backup software I've ever used. Anyone can use it

Avantages

The simplicity of it using the software for personal or business use.

Inconvénients

Nothing so far! I have never run into any issues using Acronis.

Brian R.
Note globale
  • Secteur d'activité: Services et installations de loisirs
  • Taille de l'entreprise: 201-500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Acronis Cloud

Publié le 02/04/2019

Love the product! Easy to configure, backup, and restore.

Avantages

I have Fiber internet now and the upload of data to the cloud backup service is super quick and reliable. Restoring a backup was super helpful recently even though I had only lost a single file.

Inconvénients

Internet access is required and your backup and restore speeds are entirely dependent on the WAN network.

Razmig S.
Note globale
  • Secteur d'activité: Services et technologies de l'information
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great tool for MSP's!

Publié le 30/12/2017

Avantages

Very flexible and easy to use. For the most part it is very reliable and fast. Switching from WSB to Acronis cloud gave us good management of all our cleint's backups.

Inconvénients

Sometimes I think support could be a bit better but recently I have been having good experience.
Wish they have Office 365 SharePoint support.

Jessy M.
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The software itself is rather stable and overall very easy to work with.

Publié le 19/12/2017

Avantages

Ease of deployment and versatility. We can set it to backup anywhere or multiple locations very quickly. We love the fact that its cost is based on space used and not how many agents there are. We have some clients that have very little data but lots of agents, so this works perfectly

Inconvénients

Our customer Support (mspsupport@acronis.com) does NOT get back to us even days later. We need keep reaching out to get anything answered and support is highly unresponsive.

Ad P.
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Fine product, works good

Publié le 29/12/2017

Avantages

easy to manage from every location, many way to backup, to usb disk and the cloud, easy to recover from USB disk, and in case of emergency to recover from cloud

Inconvénients

recover to other hardware is possible when there is an emergency (like fire ) you can recover from each location to other hardware

Henry H.
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good Product

Publié le 29/12/2017

Avantages

Easy to install.
Easy to perform recovery.
Works with older Apple OS.
Allows for central management which is key for MSP Providers.

Inconvénients

Website is slow and needs to be more user friendly.
Integration with Connectwise Automate needs work.
Needs update to work with new Apple OS.

Peter B.
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

All in one solution for both cloud and onsite backup.

Publié le 01/01/2018

Avantages

The ease of setup and cloud console for overview of backups makes it an ideal solution for engineers and administrators to deploy

Inconvénients

Ability to create customised reports for individual devices. At present option is not available to generate a usage report on a per device level.