ONEiO

4,5 (31)
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Plateforme d'intégration et d'automatisation pour les prestataires de services informatiques

Note globale

4,5 /5
(31)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,2/5
Simplicité d'utilisation
4,4/5
Support client
4,7/5

100%
des utilisateurs recommandent cette application
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31 avis

Reija
Reija
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to maintain

Publié le 25/04/2023

Avantages

ONEiO is very easy to use and maintain. The simplicity is important for quick changes.

Inconvénients

No reporting available at the moment for MSP subscription. Cannot see all my tenants' endpoints status at one glance.

Eyvind
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

ONEiO integration platform review

Publié le 02/06/2022

Overall a good experience using the product and relatively easy to analyse root causes for problems...

Overall a good experience using the product and relatively easy to analyse root causes for problems in integrations.

Avantages

Ease of use and relatively uncomplicated to learn and understand

Inconvénients

There are still important features missing regarding analysis and overview of rules including searching, displaying and viewing relationships between singular rules. Presently better features are being impemented in production,. but still in beta.

Alternatives envisagées 

MuleSoft Mule ESB et Boomi

Pourquoi passer à ONEiO

Easy interface, Easy to learn, uncomplicated product, best product for our purpose and satisfies our needs overall.
Jiří
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

comments and recommendations

Publié le 17/06/2021

Avantages

simplicity, clarity, export and copying of data

Inconvénients

inability to filter in history - by date, by error (error is / is not, type of error), by keywords, by type of transaction (on the one hand from whom to whom, act on whether it is Create, Update, etc.)
complex search for a specific error

Réponse de Oneio Cloud

Thank you for your feedback Jiri! The filtering of ONEiO's message feed will receive additional functionality in the coming months with the ability to select statuses and endpoints. Improving the usability of our application is very important to us and we actively follow our community forums for ideas on how to improve.

Jishnu
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Exceptional integration using ONEIO

Publié le 10/06/2024

Avantages

Very simple integration like a Plug &Play.
The routing rules that creates automatically once we completed the integration, it will helps to a person can sync with ONEIO easily.
I was tried to setup the Jira to Jira integration and ONEIO have a excellent document to do this stuff.
Exceptional support from the team.

Inconvénients

Customization of the routing rules sometimes bit tricky.
And I would suggest an On call support, Chat support for priority issues rather than a ticket support.

Johanna
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Easy tool

Publié le 25/04/2023

I like to use it!

I like to use it!

Avantages

OneIO is easy to use even you have not using it before. Simple and I can find all information I needed.

Inconvénients

Only one person can see number of message (administrator). Search is very slow and sometimes it doesn't work at all (only rolling and rolling).

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Integrations made easy!

Publié le 03/01/2019

Service management system integrations are so much easier, but don't forget: Still the process...

Service management system integrations are so much easier, but don't forget: Still the process mapping needs to be done properly.

Avantages

- Free integration of new software products which are not already onboard in ONEiO
- Simple mapping of data between systems to be integrated
- Easy to use UI

Inconvénients

- Reuse of existing mapping templates could be easier
- High quality process mapping required

Frank
Frank
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

One.IO - cool solution

Publié le 14/11/2022

The engagement was fast and value provided was very much in focus for ONEiO

The engagement was fast and value provided was very much in focus for ONEiO

Avantages

Simple to install, implement and maintain

Inconvénients

Nothing, haven't really found anything which didn't work

Simo
Simo
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

ONEiO review

Publié le 29/04/2020

Avantages

Easy to setup / maintain and support response times are good

Inconvénients

Undocumented features and it could be more self-service oriented

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

New Markets

Publié le 13/12/2018

Our overall experience is that we have found the ONEiO to be very receptive to our needs and have...

Our overall experience is that we have found the ONEiO to be very receptive to our needs and have provided the best service, despite time zone issues.

Avantages

ONEiO is an excellent solution and can be easily configured to meet your requirements. We are more than happy to recommend ONEiO to any of our customers.

Inconvénients

The solution could be further improved with drag and drop technology

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great for linking multiple systems

Publié le 21/04/2020

Avantages

In-depth rules for data flow. Easy to set up and features a guided setup.

Inconvénients

Some of the filtering functionality could use some work. search works only on rule titles, not the entity names and endpoints.

Raimo
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Easy to use and maintain

Publié le 27/04/2023

Easy to use and implement

Easy to use and implement

Avantages

Conversation feature is really cool. Easy to use.

Inconvénients

move feature from QA to Prod, modify resent message and resend

JAnne
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

my 3 cents

Publié le 25/04/2023

Our customers seem to like it

Our customers seem to like it

Avantages

It helps a lot with the monitoring, message queuing and alerts, although the implementation pre-work, ie mapping of message content from the other end, still needs to be done and if/when there are complexities the job can still be difficult.

Inconvénients

As a resell partner, the new sales commission invoicing is causing extra hassle

Brian
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ONEiO - A really nice acquaintance

Publié le 05/12/2022

I have been working with ONEiO for nearly 5 years - And I set up approximately 15-20 integrations...

I have been working with ONEiO for nearly 5 years - And I set up approximately 15-20 integrations between different systems and companies in ONEiO - I see both the Organization ONEiO and the System ONEiO as a partnership, I could have to a very good friend - I really like the system, how simple it looks and how easy it is to configure

Avantages

I really like the simplicity of the system - Things, which normally are rather complex and time consuming, can easily be configured in ONEiO - To mention one thing I would definitely mention ONEiO's Default endpoints and especially the Custom REST endpoint, which is easily configurable and can be set up in a few minutes - Also the performance and the uptime of the system is fantastic - I do not remember any breakdowns or outages in those 5 years I have been working with the system - All transactions are happening instantly and if delays occurs, it normally is caused by bad performance of one of the integrated system.

Inconvénients

It is really difficult for me to say something, which I don't like - But there are areas which could be developed further - One thing I miss in this product, is the possibility to report on the integrations and to have some useful visuals of how the integrations are performing.

arnab
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good to work

Publié le 16/01/2023

Avantages

Easy to use and transparent to all configuration setup

Inconvénients

Can not see the setup items. and see where the issue starts

Mika
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple to use - hard to master

Publié le 29/04/2020

Usually basic stuff is very easy and fun to do, but if there is something more complex it really...

Usually basic stuff is very easy and fun to do, but if there is something more complex it really needs a lot of understanding about the product how it works and does things. Overall 4/5

Avantages

In the newest versions I like how you can get from test to prod easily without connecting to different site. I also like the overall view of the software and it is quite easy to use.

Inconvénients

There is not so much filtering options for the ticket view and when open up conversation timestamps would be nice to see!

Tom
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ONEiO is leading the market for IAAS

Publié le 28/06/2021

The best, Excellent !

The best, Excellent !

Avantages

Flat rate for connections, plentitude of connectors

Inconvénients

Nothing i did not like, all features are cool and work as designed

Antti
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ONEiO review

Publié le 13/10/2022

Extremely pleasant, one of the best of my career.

Extremely pleasant, one of the best of my career.

Avantages

Ease of use, excellent support and collaboration, flexibility of the software.

Inconvénients

Multi-domain and some reporting could be improved. These are quite minor issues at the moment though.

April
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good alternative for integrations

Publié le 16/04/2020

So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked...

So far the ONEiO team has been very responsive and helpful in terms of support. The team has worked with us on developing features to fulfill our needs as a customer, which is great! Overall, my experience with ONEiO has been pretty positive.

Avantages

A great feature of this product is that you can easily see when a message fails and the messages stay queued up and are not lost, which is very beneficial when there is a problem in the integration, because the sent data is not lost.

Inconvénients

It would be nice if there was easier ways to copy configurations from one QA to another to minimize the amount of support involvement that we need

Omers
Note globale
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Review

Publié le 27/09/2019

Avantages

Easy To use
Good Customer Support
Fast response

Inconvénients

No direct contract, Required partners for contract.

Mathias Djurhuus
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

SKAT ONEiO

Publié le 12/02/2020

We're using ONEiO to integrate both in and out of the organization. It's been amazing not having to...

We're using ONEiO to integrate both in and out of the organization. It's been amazing not having to worry to much about the API's! We've had great success integrating our "Remedy ARS 19.8" and our DevOps "Jira" instance which made DevOps really happy because they could continue using their own tool.

Avantages

After learning how the software works and which mappings does what it's fairly simple to setup an integration, I think the webinar(s) I attended was great and it helped me move forward with a totally unrelated integration between Remedy ARS 19.8 and 4me

Inconvénients

Recently had a problem where values with square brackets couldn't be used, but our supplier (VisionWillov DK) send a request to get these values to work and [SENSITIVE CONTENT HIDDEN] fixed it pretty fast, great work [SENSITIVE CONTENT HIDDEN]

Tommi
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great solution for integrating

Publié le 29/04/2020

Avantages

ONEiO is really easy to learn and its usability is great.

Inconvénients

Some features that help you move changes between test and production could be added.

Juho
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ONEiO

Publié le 17/04/2020

It is simple to use and useful tool to integrate multiple endpoints.

It is simple to use and useful tool to integrate multiple endpoints.

Avantages

Easy to setup and maintain. Single integration point for inbound and outbound messages.

Inconvénients

Would bu useful to search messages other ways than only with ticket ID. For. example messages created in system x towards y.

Jan
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Review

Publié le 16/11/2021

Avantages

Ease of use for development from my perspective

Inconvénients

Message search filtering option is very poor

Jennifer
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ONEiO can do ANYTHING

Publié le 27/09/2019

We needed a product to help us integrate our clients' CRM systems' into ours. ONEiO not only does...

We needed a product to help us integrate our clients' CRM systems' into ours. ONEiO not only does this, but does it with an intuitive UI, fast set-up, speedy processing and stellar customer support. We had our first integration set-up within 2 hours. ONEiO has helped us bring in Enterprise Clients, since we now have the capability to allow them to use their own CRM system for Ticket entry. Thank you, ONEiO!

Avantages

1. Easy to learn, once you have been using and with their documentation/wiki
2. Easy to integrate with multiple systems
3. Fast set-up
4. Customer support is AMAZING
5. Always improving

Inconvénients

1. I wish you could resubmit messages after error resolution

Luke
Note globale
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

It won’t knock your socks off, but it will work.

Publié le 28/05/2022

Avantages

The price. They’re pretty aggressive and it shows.

Inconvénients

Clunky user interface. Segmented data everywhere.