Avis clients sur Salesforce Commerce Cloud

we are using it for all our catalog and it replace our custom system with an high improvement on our service

some time since it is a saas, any change is a problem and became quite long. recently we had several issue with authentication

it gives me a detailed view of my claimants information and it's customizable to what i need

It locks up from time to time and is a bit finnicky with its integration with five9

It seems to really help improve the shopping experience for the user, biggest pro was that it made some payment processes and automation on websites much quicker for customers. It integrates nicely with the websites I’ve used it with. Overall a pretty reliable software.

A bit of a learning curve at the beginning, but there are plenty of tutorials to help new users out which is a plus.

Feature packed and a lot of customizability and flexibility.

Takes a bit of a learning curve to get used to navigating around and using it to full potential.

Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and allows you to manage your clients accordingly.

I think it can be pricey , if you require to purchase different addons depending on the need of your business but again if you have a large company the price is justified.

It's got really good features about it..

Not much to dislike except the cost kinda.

Salesfore commerce cloud is an easy to use and interactive space that lets use easily manage clients and navigate through each of them with comfort.

The salesforce commerce cloud looks a bit outdated, it looks like it has not been updated in a long time, so making that different will be a game-changer!

Its scalability and built-in AI features, like product recommendations, help optimize conversions. The platform’s seamless integration with Salesforce CRM ensures smooth customer data management,

The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require significant technical expertise.

Salesforce Commerce Cloud is easy to navigate.

Salesforce Commerce Cloud could use a sleeker design.

Tracks sales Inventory extremely well, Keeps up with up to date information on Inventory

Too pricey, Requires a lot of set up to be implemented

The way it meets all the functionalities of RACI model and following up has made it easier with Clients/Customers. It also helps in finding all relevant information at one place

Well, it takes a bit more effort to get everyone aligned to start using it because of its vast features

Salesforce commerce cloud offers core capabilities: B2B Commerce, B2B2C Commerce, and B2C Commerce.

the one thing it lags is its not as fast as other platforms

Esta plataforma me parecio supremamente facil de utilizar, es intuitiva, su interfas grafica es muy amigable a la vista.

sinceramente cuando lo utilice no tuve inconveniente alguno con el.

It's great to have a tool to be able to communicate quickly with your entire customer database

Having to teach workers how to use a new work tool and have to integrate it with all programs

The interface is so user friendly and easy to navigate around - very useful for first time users.

Some features do take a little longer to navigate to, but that’s just something a little practise will make perfect!

Intuitivo atendeu minha demanda de forma pratica.

Não tenho nada a complementar sobre este assunto.

Salesforce's platform is extremely visual friendly.

Not much, I guess maybe they could include more fields?

Almost everything.Very solid platform, easy to manage and it allows a very fast time to market when you need to open new markets.Full of great functionalities and features and easy integration with external services.

You definitely need a certified system integrator which could help you with integrations, developments and maintenance.You cannot manage it on your own.

Salesforce Commerce Cloud es una plataforma de comercio electrónico de última generación que ofrece una serie de ventajas a los minoristas. Con una herramienta como esta, los minoristas pueden ahorrar tiempo, mejorar la eficiencia y ofrecer una experiencia de compra óptima a sus clientes. Además, la plataforma ofrece una completa personalización y una seguridad mejorada gracias a la creación de perfiles de usuario únicos para cada cliente. Esto significa que los minoristas pueden ofrecer ofertas y promociones especiales a los clientes según sus preferencias. Salesforce Commerce Cloud también ofrece una amplia variedad de herramientas y funciones para mejorar la experiencia de los usuarios, incluyendo la integración con redes sociales, chatbots, procesamiento de pagos seguros y análisis avanzados. Estas funcionalidades permiten a los minoristas comercializar de manera efectiva y obtener información valiosa para mejorar sus operaciones.

Salesforce Commerce Cloud puede ser costoso para implementar y mantener, requiere una gran cantidad de trabajo para personalizar la experiencia de compra de los clientes, puede ser un desafío para integrar con otros sistemas, y no ofrece una experiencia de compra consistente en todos los dispositivos. Además, los problemas de seguridad informática pueden ser una preocupación para algunos usuarios y no es fácil para los usuarios principiantes.

offers advanced customization options that allow businesses to create unique e-commerce experiences for their customers

difficulties in customizing certain features due to technical limitations or additional costs

La piattaforma è sicuramente un drago, regge picchi di traffico davvero alti e ha funzionalità scalabili

Ogni nuova implementazione ha un costo elevato e ha necessità di uno sviluppo esterno