--- description: Salesforce Commerce Cloud : qu'en pensent les utilisateurs ? Lisez les avis sur Salesforce Commerce Cloud, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Salesforce Commerce Cloud - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de plateforme d'e-commerce B2B](/directory/2627/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/133739/salesforce-b2c-commerce) # Salesforce Commerce Cloud Canonical: https://www.getapp.fr/software/133739/salesforce-b2c-commerce Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/133739/salesforce-b2c-commerce?page=2) > Salesforce B2C Commerce aide les entreprises à concevoir, lancer et gérer des sites web d'e-commerce pour gérer les commandes, les prix, les catalogues de produits, les hiérarchies de comptes, les paiements, etc. Il permet aux agents de service d'accéder aux vitrines et à l'historique des commandes en temps réel pour traiter les commandes et les départs par téléphone. > > Conclusion : 97 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 97 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Salesforce - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2003 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Autriche, Belgique, Canada, Danemark, Espagne, Finlande, France, Irlande, Israël, Italie, Norvège, Pays-Bas, Portugal, Royaume-Uni, Suisse, Suède, Émirats arabes unis et 1 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Audit de l'inventaire - Base de données de clients - Base de données de contacts - CRM - Carte de fidélité - Catalog Management - Catalogue de produits - Commandes récurrentes - Commerce mobile - Comptes clients - Emplacements multiples - Gestion SEO - Gestion d'entrepôt - Gestion de l'e-commerce - Gestion de site web - Gestion des avis - Gestion des bons de commande ## Intégrations (100 au total) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... et 85 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de plateforme d'e-commerce B2B](https://www.getapp.fr/directory/2627/b2b-ecommerce-platform/software) ## Catégories connexes - [Logiciels de plateforme d'e-commerce B2B](https://www.getapp.fr/directory/2627/b2b-ecommerce-platform/software) - [Logiciels de gestion des commandes](https://www.getapp.fr/directory/594/order-management/software) - [Logiciels d'e-commerce](https://www.getapp.fr/directory/744/ecommerce/software) - [Logiciels e-commerce multicanal](https://www.getapp.fr/directory/1065/multi-channel-ecommerce/software) - [Logiciels de gestion de stocks](https://www.getapp.fr/directory/324/inventory-management/software) ## Logiciels similaires 1. [Odoo](https://www.getapp.fr/software/102445/odoo) — 4.2/5 (1294 reviews) 2. [Shopify](https://www.getapp.fr/software/8275/shopify) — 4.5/5 (6667 reviews) 3. [WooCommerce](https://www.getapp.fr/software/101759/woocommerce) — 4.5/5 (1040 reviews) 4. [Wix](https://www.getapp.fr/software/90955/wix) — 4.4/5 (10606 reviews) 5. [NetSuite](https://www.getapp.fr/software/9137/netsuite) — 4.2/5 (2003 reviews) ## Avis ### "Great software but complicated to handle" — 5.0/5 > **Leticia** | *24 octobre 2021* | Télécommunications | Taux de recommandation : 8.0/10 > > **Avantages**: It has many features, is very detailed, and can help you in every part of the sales funnel. It has a good integration with other apps, but you need a team to make it happen faster. > > **Inconvénients**: Because it is so detailed, it is sometimes difficult to have quick information in the palm of your hand, especially when providing dashboards and reports. > > It serves to give you all the company's numbers and it is possible to integrate them all into a single system, however, as there are several layers of software, you can't manage without an internally prepared team to provide you with the support that you need. ----- ### "Transforming Retail with Salesforce Commerce Cloud" — 5.0/5 > **Utilisateur vérifié** | *19 janvier 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: What i enjoy the most about the Salesforce Commerce Cloud would be that they have such a great reputation at bringing together online and offline customer experiences. I also really love the powerful AI integration they have which personalizes the recommendations for products and the search results are based on each individuals shopping behavior. To me the improved my shopping experience as a whole. I like how the platform provides detailed insights into shoppers behavior, sales trends, inventory, and everything else. Whether you’re growing fast or even dealing with seasonal downfalls Salesforce Commerce Cloud scales with ease. You never have to worry about server management or any downtime during any high- traffic events. It grows alongside your business needs. > > **Inconvénients**: While Salesforce Commerce Cloud is a very powerful tool, it may be overwhelming for smaller businesses such as myself or for those just starting out. If I wasn't very computer savvy I'd probably experience more hiccups than what I have. The setup process can be bit complex, and the platform’s extensive features set can require time and expertise to fully gain some understanding in. Another con that I personally saw is the cost. To me it's definitely a bit on the pricier side, for small to medium sized businesses for sure. Although the platform is highly customizable, some businesses with specific needs may find it a bit difficult to get the platform exactly to what they require with any assistance from the creator of the program. > > Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy. The platform’s strength lies within its ability to provide a personalized shopping experience across all channels while seamlessly bringing together other Salesforce products. In my opinion it’s best for medium to large businesses whom have the resources to fully utilize its capabilities. Despite the higher price point and potential learning curve, Salesforce Commerce Cloud offers a level of flexibility and scalability that sets it apart from other platforms in the market. Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help businesses deliver personalized shopping experiences across all channels. ----- ### "Salesforce Review" — 3.0/5 > **Sahil** | *26 janvier 2025* | Gestion de l'enseignement | Taux de recommandation : 7.0/10 > > **Avantages**: Its access to API and custom object creation is the main plus point my org is using it and I am finding it useful > > **Inconvénients**: Too many, like too many apps to keep up with, which makes it more confusing and less user-friendly ----- ### "Salesforce Commerce Cloud: Powerful but Costly" — 5.0/5 > **Arturo** | *3 mars 2025* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I like the most Salesforce Commerce Cloud for its scalability, AI personalization, and seamless integration with other Salesforce products. > > **Inconvénients**: High cost, complex setup, and customization limitations > > Powerful but costly and complex to customize ----- ### "Your go to online buisness software" — 5.0/5 > **Tiffany** | *1 mars 2025* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: I love that its your go to for all your online buisness needs from selling your things to services. You can personalize it to your liking/needs, it has AI to help you with promoting etc, and keeps track of all your sales, orders and accounts. So it most definitely your guru for all online commerce stuff > > **Inconvénients**: There is nothing i can say thats bad about saleforce my experience has been awesome > > My overall experience has been nothing but positive and keeps getting better\!\!\! ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/133739/salesforce-b2c-commerce?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/133739/salesforce-b2c-commerce) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées