--- description: Simphony POS : qu'en pensent les utilisateurs ? Lisez les avis sur Simphony POS, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Simphony POS - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion pour la restauration](/directory/192/food-service-management/software) > [Simphony POS](/software/133023/simphony) # Simphony POS Canonical: https://www.getapp.fr/software/133023/simphony Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/133023/simphony?page=2) > Simphony POS d'Oracle MICROS est un système de PDV dans le cloud conçu pour synchroniser les opérations de cuisine, de back-office et de réception. La plateforme aide les restaurants à gérer les processus liés aux livraisons de commandes et aux commandes à emporter, à la tarification et aux menus, aux programmes de fidélisation des clients, aux paiements en ligne, etc. > > Conclusion : 26 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 26 Avis | | Simplicité d’utilisation | 3.8/5 | D'après l'ensemble des avis | | Support client | 3.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Oracle - **Pays**: Chicago, É.-U. - **Entreprise fondée en**: 1977 ## Contexte commercial - **Prix à partir de**: 1,00 € - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hébreu, italien, japonais, norvégien, néerlandais, portugais, russe, suédois, thaï, turc - **Pays disponibles**: Afrique du Sud, Allemagne, Arabie saoudite, Australie, Canada, Danemark, Espagne, Finlande, France, Inde, Irlande, Italie, Jersey, Mexique, Norvège, Nouvelle-Zélande, Royaume-Uni, Singapour, Suisse, Suède et 3 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analyse de l'évolution des ventes - Analyse nutritionnelle - Automatisation des commandes - Barcode/Ticket Scanning - Caisse pour détaillant - Caisse pour restaurants - Carte de fidélité - Commande en ligne - Comptabilité intégrée - Comptes clients - Emplacements multiples - Facturation - Fonctions pour restaurants - For Bakeries - For Bars/Clubs - For Food Trucks - For iPad Devices ## Intégrations (3 au total) - FreedomPay - Restaurant365 - SevenRooms ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de gestion pour la restauration](https://www.getapp.fr/directory/192/food-service-management/software) ## Catégories connexes - [Logiciels de gestion pour la restauration](https://www.getapp.fr/directory/192/food-service-management/software) - [Logiciels de caisse](https://www.getapp.fr/directory/195/point-of-sale/software) - [Logiciels de gestion de restaurant](https://www.getapp.fr/directory/196/restaurant-management/software) - [Logiciels de caisse pour restaurants](https://www.getapp.fr/directory/197/restaurant-pos/software) - [Logiciels de caisse pour bars](https://www.getapp.fr/directory/833/bar-pos/software) ## Logiciels similaires 1. [Square Point of Sale](https://www.getapp.fr/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews) 2. [PayPal](https://www.getapp.fr/software/91263/paypal) — 4.6/5 (26301 reviews) 3. [Shopify](https://www.getapp.fr/software/8275/shopify) — 4.5/5 (6667 reviews) 4. [Toast POS](https://www.getapp.fr/software/103313/toast-pos) — 4.2/5 (549 reviews) 5. [PayPal Point of Sale](https://www.getapp.fr/software/2006083/paypal-here-app) — 4.6/5 (2290 reviews) ## Avis ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8 juillet 2020* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Inconvénients**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4 juillet 2020* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Inconvénients**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30 janvier 2026* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Inconvénients**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18 avril 2023* | Restaurants | Taux de recommandation : 0.0/10 > > **Avantages**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Inconvénients**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Simphony POS for Hotel" — 4.0/5 > **Utilisateur vérifié** | *2 juillet 2021* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Inconvénients**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/133023/simphony?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/133023/simphony) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées