WinTeam

4,4 (121)
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Un logiciel ERP pour entreprises de sécurité et de services de conciergerie

Note globale

4,4 /5
(121)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,1/5
Simplicité d'utilisation
4,0/5
Support client
4,6/5

88%
des utilisateurs recommandent cette application
Classer par

121 avis

Rene
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Conciensous Review of Happy User

Publié le 05/04/2019

We are happy and use as much as possible. The employee interface is very useful, eHub clock in/out,...

We are happy and use as much as possible. The employee interface is very useful, eHub clock in/out, the Action Items are great and help is a lot to stay organized and on track with all client requests and concerns.

Avantages

It is a very comprehensive software, with everything included, from financial control, payroll, to front line information.

Inconvénients

Needs a lot more flexibility ehen usisng the sales tracking module.

DEBORAH
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A comprehensive all-in-one software

Publié le 04/02/2021

I've resisted internal inquiries into whether our company might have better overall functionality...

I've resisted internal inquiries into whether our company might have better overall functionality with several WT competitors because with the exception of the functions already mentioned that we simply don't have the time or personnel to dedicate to learning/using, WinTeam has been an excellent accounting and operations software for our company for almost 14 years.

Avantages

We chose WinTeam because of the individual modules for critical company functions that flow into each other for a comprehensive overview of the entire company, or any particular department.

Inconvénients

Some functions remain clunky and time-consuming, particularly the Insurance Benefits module, to the point where we use our insurance vendor's portal for tracking and reporting. We don't use the Inventory module any more either because the benefit of the module to us did not compensate for how much data entry and maintenance was involved.

Tom
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

What is not new

Publié le 29/03/2019

Team has a good mobile application for payroll logging. This is not unique today with a lot of...

Team has a good mobile application for payroll logging. This is not unique today with a lot of competition and user interfaces that are just as robust or more so than Team.

Avantages

integrated package with a mobile platform that ties payroll with accounting functions.

Inconvénients

Lack of HR package and the partner is not a viable solution. Platforms need to be updated with emphasis on user ease with analytical capability in all applications. BI is not a solution and requires the software provider to work with users to develop analytical reports. Of course that is also an opportunity to charge the user additional fees for something that should be part of the package. This is very yesterday in feel and use. Other software platforms are more robust and have many more features as a standard.

Teresa
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

WinTeam Review

Publié le 22/10/2020

Avantages

The Payroll, A/P, and A/R Modules are great!

Inconvénients

I feel the notifications in TeamTime could be simplified, we have had issues with this since day one and still continue to have issues. Also, on the call review log it should attach the facility to the phone instead of just showing the phone number (example: 304-253-0800 TNCC). There should also be a report that could be printed daily that shows just facilities that were not clocked into at all for the previous night . Our former timekeeping software gave us all these features and in our industry that is a very important piece to making sure our clients are taken care of on a daily basis. It's more efficient to call a client first thing in the morning if a facility hasn't been cleaned rather them calling us because we weren't aware.

JEANINE
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

WinTeam Purchase

Publié le 19/10/2020

Avantages

That is had both HR/Timekeeping/Accounting in one package. the one we were using did not have everything we needed, so we were using 2 softwares.

Inconvénients

Not all modules are the same. If I am able to double click on one module, I might only have to click once in another module.
Drop downs are not consistent from one module to the next.

Crystal
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great software with some room for improvement

Publié le 19/10/2020

The program is very good and gets better. The service is always fast and they know their stuff. The...

The program is very good and gets better. The service is always fast and they know their stuff. The limitations for us are in not being able to use some of the newest features du to cost.

Avantages

The software covers many aspects of our business. We use it daily, we learn something new about it often. They update and add features often. Sometimes keeping up with them all is tough.

Inconvénients

As a small company that has been with them for a long time we are not able to find room in our budget to utilize all the new features. I am working on it because they may pay for themselves if we use them fully.

Rene
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great software

Publié le 26/10/2020

Good company that is constantly upgrading their product. A very complete coverage of business needs...

Good company that is constantly upgrading their product. A very complete coverage of business needs and great service.

Avantages

You can run almost every facet of your business in this program. They allow for one system to track business payroll, payables, receivables, and if you use it budgets, overhead, accounting reports, etc.

Inconvénients

Some of the features have a cost associated that we are not able to work into our budget. Some things you would think should be easy to do, like print invoices with payments received on them automatically is not an option.

REYNALDO
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Overall Quite Potent Accounting Software

Publié le 29/03/2019

This software comes with a high learning curve but overall I think it is worth it. We are able to...

This software comes with a high learning curve but overall I think it is worth it. We are able to have more detailed reports for payroll, AP, AR, Inventory, etc. Right now we are implementing onboarding solution for payroll. Also, having TeamTime clocking in and out information synchronize directly to Team has been tremendous help speeding up payroll processing.

Avantages

I like that in Team everything is down to Job level; We are able to get a detailed report of each job for the customers. Payroll is very easy to navigate as well. There is plenty of reports to choose from to get all the information needed. I like the fact that I can manage Obama Care right in the software - it is a lot of work to assure all the information is correctly captured and reported but it is all in one place at least. I like that we have all functions connected into one software; integration was a big deal for us to make this switch. Customer service is awesome as well. There are lots of functions that we are still learning about but is definetely a very powerful and promising software.

Inconvénients

I did not like that I cannot import and export like we used to do in old software. Also, one of the drawbacks for payroll department is that liabilities cannot be paid directly out of the Team. Lack of ability to attach files is frustrating as well (even though this and many other functions can be added for an extra fee). Third party add-ons can be expensive sometimes. Would be nice to have reminders of due dates for liability payments as well.

Kari
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Overall great system

Publié le 19/10/2020

I'd love to have more control / functionality through web, mobile or app versus having to use...

I'd love to have more control / functionality through web, mobile or app versus having to use Citrix to access birthdays and other 'minor' task related information.

Avantages

I love being able to pull P&L's per job / customer with just a couple clicks! Having all information in one software makes it very nice.

Inconvénients

For some of the tasks, there are a lot of clicks to get to the answer... There are also some inconsistencies in report criteria (some I can pull by Region / Tier, others I can't and have to use Supervisor which is very inaccurate).

William
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Exceptional

Publié le 05/04/2019

The Sales department, especially my Account Executive has been exceptional. They treated our...

The Sales department, especially my Account Executive has been exceptional. They treated our company as if we were a part of their family. They have always strive to make our work life easier by offering us products that make us more efficient. Their training teams have been wonderful and very patient with us in learning new facets of the software. We hope to engage more with E-hub but we have not been able to implement it as of yet.

Avantages

We really enjoy the platform especially the personnel scheduling- it allows us to get a grasp on our profit and loss for each facility we service. It allows us to compare our actual dollar per hour we charge out with what we pay our employees. Secondly, we are strong users of the work scheduler. The ability to ticket our work orders and to close them after has definitely helped our company to become more deficient and effective at servicing our clients.

Inconvénients

I can really only think of 3 cons- the inability for our work tickets to print in Alpha order. The second con would that there are not as many keyboard shortcuts as I would like. When I call into customer service for software support- it always feels like they are in a rush and not always happy to hear from their client.

Sandy
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WinTeam User for 11 Years

Publié le 01/07/2021

WinTeam is essentially another member of our finance team. It comes to work with us every day. The...

WinTeam is essentially another member of our finance team. It comes to work with us every day. The customer support team is excellent and we have a voice in future product enhancement. This isn't software that you purchase and never hear from again. They are partners in helping to strengthen and build our business.

Avantages

The job costing capabilities of WinTeam are very robust. Sorting and filtering for reports is only limited by your imagination. The employees at WinTeam are actively working to make their product better and the customer is uppermost in their mind.

Inconvénients

While there are product enhancements that would be helpful, there is no need to pick apart each module and give a wish list of changes here. I have used the software for 11 years and every year sees new innovation and product improvement.

Todd
Note globale
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

WinTeam Review

Publié le 17/06/2019

We are currently utilizing eHub to manage our Timekeeping. eHub has simplified the interface for...

We are currently utilizing eHub to manage our Timekeeping. eHub has simplified the interface for the everyday ops manager who is reviewing and approving time worked. We would like see more features roll out to eHub to the point that eHub is the main database we are working out of.

Avantages

WinTeam gives you the ability to combine Payroll, AR, AP, GL, QA, and Scheduling all in one place. It's customer support is very knowledgeable and helpful each time I have to use them. Timekeeping is made easy via eHub by TEAM.

Inconvénients

There are some features such as Work Scheduling where a large portion of their functionality still reside in the main WinTeam database which is a less "user friendly" interface for those who don't use it everyday.

Lori
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

WinTeam

Publié le 13/10/2020

Avantages

I like that the payroll is managed all within the same system and ties directly into the jobs. Also customer service is always available and willing to help.

Inconvénients

Losing the printers connection way too often. The inventory for the distribution side of our business does not track and update as with other systems.

Candie
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

WinTeam is a Dream!

Publié le 01/05/2019

My overall experience with WinTeam has been fantastic. I have implemented 3 different HRIS...

My overall experience with WinTeam has been fantastic. I have implemented 3 different HRIS softwares during my tenure with my company and WinTeam is by far the most robust. The ability to participate in beta testing new features has been awesome!

Avantages

I like that the company takes into consideration what the users want and need for their businesses to run smoothly and put it on the path to developing the software even more. The ability to create custom reports and meet with a trainer if you need assistance on any module or setting up a new feature it great! The eHub app is a very useful tool for employees and supervisors to use in the field.

Inconvénients

Citrix. This is an extremely "clunky" platform and can be difficult to navigate especially when trying to save reports as the server is hosted elsewhere.

William
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Winteam Review

Publié le 17/06/2019

Avantages

Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.

Inconvénients

The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.

Bambi
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Winteam

Publié le 14/10/2020

Very good. Great support with knowledgeable staff. Most questions can be answered with online...

Very good. Great support with knowledgeable staff. Most questions can be answered with online help. So easy to use that help is rarely needed.

Avantages

Winteam is very easy to use and new employees can learn it quickly

Inconvénients

The software is a little outdated - it should be updated to a more modern look and feel

Barbara
Note globale
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Winteam review

Publié le 17/06/2019

for the most part they listen, however, I feel that they should have more of an interest in...

for the most part they listen, however, I feel that they should have more of an interest in gathering free information from user who know our industry. I feel like they are programmers without the industry knowledge

Avantages

the ability to work with developers to modify the software

Inconvénients

alot of areas of the software are not tailored to my business, I feel like whoever created the software does not fully understand our industry. more effort need to be made to really understand what we need so and for it to be implemented without cost to use. I do not like the idea portal/do not have time for it.

Nancy
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

WinTeam is fantastic!

Publié le 05/04/2019

Avantages

Love the support from Team Software. Whenever there is something I need to understand further, the team is prompt to assist and I typically learn something new with each call. There are regular updates and great communication.

Inconvénients

There are so many features and I feel we would benefit from requesting regular training or review periods, the issue is on our end not WinTeam. I am sure we are not even close to using WinTeam to the full capacity and are missing out on amazing short-cuts and tools.

Kelly
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

We Chose WinTeam

Publié le 26/04/2019

We now have very accurate job costing reports that help us drive daily business decisions. The...

We now have very accurate job costing reports that help us drive daily business decisions. The software is very customizable and the support you get with it is unparalleled. We are confident that we made the right chose when choosing TEAM.

Avantages

It is very dynamic software and we really like that it’s an all in one piece for our business.

Inconvénients

It can be a little overwhelming at implementation. And the screen font view is capable of being made larger for easy viewing on screen. That can be a tad frustrating.

Jason
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good software for the industry

Publié le 16/04/2019

Overall it does the job and the customer service is good and I am hoping to resolve some of our...

Overall it does the job and the customer service is good and I am hoping to resolve some of our other concerns with it here in the future

Avantages

It has a lot of features that work specifically with our industry and the customer support has been good.

Inconvénients

I feel like I am limited on certain things I can do in our sales and work tickets processes. I also don’t like how you can’t use the CRM side of it offline because we don’t always have good cell service.

ray
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Winteam

Publié le 29/03/2019

We are providing gross margin reports for each site and we are able to accurately allocate all of...

We are providing gross margin reports for each site and we are able to accurately allocate all of our labor and other direct costs.

Avantages

It gives me the ability to pull detail payroll information to respond to requests and file reports. It has enabled us to provide detailed financial reporting for multiple sites as well as running general ledger detail reports.

Inconvénients

It is a little hard to find the underlying detail for certain general ledger modules.

Julie
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Overall good product for building service industries

Publié le 17/06/2019

We have been able to provide clients with a high level of detail and accuracy with WinTeam products.

We have been able to provide clients with a high level of detail and accuracy with WinTeam products.

Avantages

Ongoing enhancements keep the product up to date with current industry trends as well as labor trends. Full service makes integrating solutions easier

Inconvénients

Can be somewhat cumbersome to use and after long term use, transitioning our original set up to be able to work withing the newer modules and features is prohibitive.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

WinTeam review

Publié le 29/03/2019

It has been mostly good with the time we have had it. Going to the cloud makes things a lot easier...

It has been mostly good with the time we have had it. Going to the cloud makes things a lot easier with the updates

Avantages

Training, when in a training class they can log onto our system and show you the how to's on the subject/module you are using

Inconvénients

Would like to have more training sessions with no cost, also some of the reports are missing information that is needed and or to extend to have more information put in

Travis
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Loaded Programe

Publié le 09/04/2019

Lots of options but externally complicated. The eHub software is nice but anyone outside of and...

Lots of options but externally complicated. The eHub software is nice but anyone outside of and accounting background wouldn’t work well with it.

Avantages

Amount of options for inputting data and pulling up reports

Inconvénients

Extremely hard to train any employees to use this software and would almost avoid it 100%. I use the example of Winteam is a computer programmers software if you were training the average person.

Sreethu
Note globale
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Need for customer portal

Publié le 19/10/2020

Avantages

Easy to use. Ability to run a variety of reports.

Inconvénients

Lack of customer centric portal. Customer should have a level of access to view certain items such as schedules.

Also need something web based now that work from home is a norm.