Avis clients sur uAttend

easily allows employees to log in and log out.

Sensitive so you can have a hard time for the system to read your finger print.

The software is passable for clocking in and out of work for employees, though sometimes it seems to have trouble connecting to the network. Usually unplugging the unit and plugging it back in fixes the problem. Having an app component allows employees to check their hours, which is a nice feature, but doesn't solve some of the larger issues with the software

There is an overall problem with visibility for the user. With a physical timecard with printed times you can easily see your information, and immediately identify problems or discrepancies (like if you forgot to clock in). With Uattend it is difficult to track those, or to know that you made a mistake in the first place. Usually problems aren't discovered until it comes time to do payroll and by then no one remembers their precise hours for a day two weeks ago.

Another problem is that there is lag between physically punching in and out and the app displaying your status so, as an employee, you cant tell whether you clocked in or out without using your card, which in turn, clocks you either in or out. You are then locked out for 1 minute.

As an administrator, there is not an obvious method for aligning timecard summaries and reports to your pay periods. Within the interface there is not much in the way of guidance as to the features and different ways to interact with and use the collected data.

The solution is just easy to unpack and get working. There is a lot of detail you can get into, and new features are UI changes are consistently implemented, but you can get started with minimal effort. Chat support is also easy to reach and very helpful in learning about the software and working through issues.

Some features or functionality seem obvious but are missing or in development. Would be nice to have an "upvote" system where we can collectively vote on new features and see what's in the pipeline for development.

I liked that this system was as close to plug-and-play as we would get. It is easy to register new employees and deregistered old employees. It is also easy to sing in to the online system and correct information when necessary. It's affordable and gives easy to read information for payroll.

There aren't many things I didn't like about this software. Sometimes it will delay registering a fingerprint and that can be frustrating. It's usually due to a dirty finger, screen, or too many touches within a certain amount of time. Nonetheless, there was nothing about it that is a dealbreaker.

I am able to take care of both offices from same log in. My staff can look at there sheets but not edit.

It is very sensitive to fingerprints. Wish there was a back up option

uAttend is powerful and very simple to setup. Our technicians are in the field a lot so we needed a solution to track our time and have restrictions as to which locations technicians can clock in. We mostly use the mobile app for clocking in and out which works great.

I have a really hard time thinking of a negative about uAttend. I feel like the web interface could be better, but that's something the uAttend is actively working on and it's now pretty good.

It is pretty easy to use this software, they allow mobile punching as well

PTO tracking is a little complex and not easy to use

It's efficient where it counts. The timing and response for the fingerprint biometrics are quite dependable. It integrates well with the accounting and performance management software.

There isn't much negative here. It can be a little tough to set-up and adopt (initially) as pointed by the administrative department.

easy for the employees & eliminates any questions about hours worked

nothing we're very happy with it and all the features we use

UAttend is easy to use and has no frills. Employees can easily log in, clock in, and see their timecard from their phone.

No frills is fine but it's really minimal. There isn't an easy way for employees to send in a time correction if they forgot to punch in or out. Our employees just send an email and the administrator has to fix it on their end. This is fine but it would be nice if the employees could put in a correction with a note and the admin could approve/deny the correction that way. Also, not that this affects functionality, but aesthetically the app is very dated.

It is easy to set up and easy for the employees to use. I like the way I am able to manipulate most things if needed. Vacation tracking is easy, however I would like more variables available as to how that vacation or PTO is calculated. I also liked being able to choose how each employee clocks in, whether it is with a passcode, tag, finger print or online.

I would like to be able to delete a lunch break that wasn't taken

Managing time cards online nd virtually is ideal for virtual businesses. Also the reporting functionality helps get a great overview of hourly employees - comparison and by employee.

The physical time clock is a bit difficult to install. Once it is installed, the process runs well.

The ease of our mobile employees working at off site locations and able to punch in with their phone. Plus as admin being able to set up/adjust the GPS radius for mobile punch ins. I no longer have to chase employees for not turning in their timesheets in order to submit payroll.

On rare occasions employees have said they couldn't punch in/out, so I manually will do it for them. Having a smaller company it's not a big deal and it doesn't happen often, however if we had a much larger employee size that might become an issue.

It is easy to use and we have used it for some time now and it meets all of the needs of our company.

Not much that is a con for us. I use this software daily to keep track of who is at work and where they clocked in at and what time, etc. so no real negatives for our company.

This software is so easy to set up and use.

I can say that so far, I've had no issues with the software.

The software was great until you did the upgrade.

WITH THE NEW UPDATE THINGS ARE MORE TIME CONSUMING:

When you make a note on the timesheet instead of it being under the times it now under the department not easy to READ- it was much better when the notes were under the hours worked.

When looking at the whole week of a timesheet you cannot see it all on one screen, you must now scroll down to see the totals at the bottom of the screen. Another step to see the totals

When putting time in for a benefit (vacation or sick) it is now more time-consuming. when typing the number of hours You cannot just type the number of hours now we have to type the number and then a colon and then the number again. It was so much easier before - we just typed the number.

The colors to distinguish the difference between the days on the timesheet are very subtle and makes it hard to read.

I like that i can see all employees at the touch of my fingertips and can track who is here and not here

I do not like that you have to search for certain features like the night shift and you can not group and department and see all there time at once .

As the company administrator for the uAttend software, I find it very easy to use! The customer service is very prompt to help answer any questions. The end user has simple steps and the supervisors edits and verification processes are simple! Really like this software!

Every so often I would like to write my own reports within the software & I haven't found a way to do this. Also, I would like to merge the data straight into Quick Books for processing payroll and I haven't found a smooth way to perform this tasks yet either....maybe I can't do it? I've spent about only 20 mins attempting to find a way & didn't find one and I'll try another day, but typically I'm able to figure things out on my own in this easy-to-use software, so I'm guessing it's just not available?

The mobile app, ease of use, remote access, ease and speed of generating reports for payroll

I wish there were more reports for specific employees with more details.

uAttend makes my payroll day run quick and smooth. I know I have accurate times for my guys and it makes payroll worry free.

I wish I could start the guys at the same time everyday.

My employees used to stamp cards in a time clock. This procedure permits cheating, there is a lot of space for human error when totalizing the hours, and it is very time consuming to do so. With UAttend now everything works smoothly. I had read about some fingerprint readers giving problems, and getting stuck, but that hasn't been an issue at all. It works perfectly. The customer service is very good. The chat is very fast and the representative are always nice and efficient to answer.

My reader is hardwired so I barely have issues with connectivity, it has happened a couple of times in more than two years using it. I couldn't really complain about it.

easy to manage, install and user friendly.

unable to get multiple time cards at once