ARI

4,6 (522)
Donnez votre avis !
Une solution de facturation des réparations pour le secteur automobile

Note globale

4,6 /5
(522)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,5/5
Support client
4,6/5

93%
des utilisateurs recommandent cette application
Classer par

522 avis

Paul
Paul
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best bang for your buck that's out there

Publié le 15/06/2024

I'm a huge fan and expect to use it for years to come. It scales so well.

I'm a huge fan and expect to use it for years to come. It scales so well.

Avantages

Easy to use while being extremely powerful.

Inconvénients

That I can't use appointment scheduling without allowing customers to schedule themselves.

John
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

These guys really stand out

Publié le 24/12/2024

My overall experience has been ok. However, I think the team is great, and believe they are working...

My overall experience has been ok. However, I think the team is great, and believe they are working their butts off to make the best product possible for those of us in the industry. So far I believe, with everything considered, they are well ahead of their competition in many ways. Especially when you consider what you get for your money. Premium software at a great price!

Avantages

Easy, friendly, quick communication with the team, valuable updates to the software regularly, product is very easy on the eyes. The team actually takes takes feedback and works to figure things out to grow their product. And it’s not a bunch of nameless faceless peons who seem to be detached leadership. I feel like a real team is behind this from the top down.

Inconvénients

The calendar they have to offer is functional, but I wish there were more to it to make it work better for me. And offered integrations with other calendars.

Zan
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Its pretty good but had many small flaws that are very fixable, then it would be perfect.

Publié le 13/06/2024

Its pretty good and could easily be the best thing out there but it needs a bunch of little tweaks...

Its pretty good and could easily be the best thing out there but it needs a bunch of little tweaks to get there.

Avantages

Its affordable and gets the job done adequatly.

Inconvénients

Its very buggy. At least the repeating payments and invoice entries seems to have been fixed. However the scheduler is confusing because you cant assign tasks to different technicians or change the color for appointments so it is very difficult to use. The invoice tempkates became very difficult to edit when they used to be easy. I need to be able to add regular fees, before taxes and they need to be totled by my choice not "other" no one is happy seeing "other" on an invoice. There needs to be a way to add a customer paid fee to the pay online option. I dont need to sacrifice $100 so a cuatomer can put their $2000 bill on a credit card. I need to be able to pass that cost on to the consumer. Also when Im in invoices and I ipen one and go back to the list, it should take me to where I was not back to invoice #1 every time.

WILL
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

HAPPY OWNER

Publié le 26/12/2024

PERFECT , THEY FIX ANY PROBLEM ASAP, GREAT PLACE TO GET SOFTWARE

PERFECT , THEY FIX ANY PROBLEM ASAP, GREAT PLACE TO GET SOFTWARE

Avantages

BEST AND LEAST PRICED SOFTWARE EVER, ILL BUY ANYTHING ELSE

Inconvénients

NONE THAT I CAN THINK OF, PRICE IS GREAT SERVICE PERFECT

Utilisateur vérifié
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

ARI is worth trying

Publié le 08/01/2025

Overall my experience with ARI was satisfactory . ARI filled my expectations for what i was hoping...

Overall my experience with ARI was satisfactory . ARI filled my expectations for what i was hoping for .

Avantages

What i like most about ARI is the wide selection of choices , you will always find what your looking for .

Inconvénients

What I like least about ARI is taking time to understand fully how to navigate .

Andrea
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Grate App to manage our shop

Publié le 08/01/2025

In the year we have had the software, it has been useful and comprehensive. They have excellent...

In the year we have had the software, it has been useful and comprehensive. They have excellent technical support that takes into account any update suggestions.

Avantages

It is a complete software for managing our shop

Inconvénients

Sometimes it is slow and heavy to load on the web. They could also improve the reports with more filters.

Michelle
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Top Of The Line!

Publié le 08/01/2025

Our expierence with ARI has been great. We can make changes to the templates at any time to suit or...

Our expierence with ARI has been great. We can make changes to the templates at any time to suit or ever changing business model. They respond quickly if we encounter something over our skill set. Very happy and recommend this to anyone in the automotive repair industry.

Avantages

The ability to talk to a live body when there is an issue or a question.

Inconvénients

Can't really think of anything for this field. Happy accross the board.

Noah
Note globale
  • Secteur d'activité : Machines
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Cost Effective Program with Many Features

Publié le 24/12/2024

It was a bit slow for me to get started but once I put some time into getting the program set up...

It was a bit slow for me to get started but once I put some time into getting the program set up and fine tuned I have been reaping the benefits. Much more cost effective than competitors and constant updates and improvements keep me a returning client.

Avantages

The constant effort by the creators to make this program more and more useful and efficient.

Inconvénients

Small bugs and inconveniences that I’m sure will work themselves out over time.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Awesome App

Publié le 28/12/2024

Avantages

It has a lot of functionalities and easy to use

Inconvénients

The print out is just not the same when using PC or cellphone

Dean
Note globale
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

not for me

Publié le 28/12/2024

avrage

avrage

Avantages

very avrage site was all so very lagging

Inconvénients

interface was slow to respond every time i used it

Dakota
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Xclusive Diesel Performance

Publié le 13/06/2024

A+ 5-Star, great software design, and being able to implement with so many different outside 3rd...

A+ 5-Star, great software design, and being able to implement with so many different outside 3rd Party software's helps a ton.

Avantages

All around an amazing software that helps with our day to day task. But, not only ours, also our customers being that the Client Portal is one of the handiest tools we could ever ask for. It allows for a stop in most of the day to day call ins of customers looking for an update,

Inconvénients

Not really anything we don't like at this time, especially after the latest update.

Lucas
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Software for small to medium size repair shops.

Publié le 14/10/2024

So far so good, been using for a few months and like it a lot.

So far so good, been using for a few months and like it a lot.

Avantages

Its ease of use, great inventory management, and the invoice emails it sends out to my clients is really nice.

Inconvénients

You have to pay extra for sending sms messages.

Alternatives envisagées 

Kickserv et Jobber

Pourquoi choisir ARI 

I needed a better program that was designed for a repair shop with equipment.

Pourquoi passer à ARI

They don't have inventory control and aren't set up for a repair shop.

Réponse de uMob

Thanks for your feedback! If you use the mobile app, you can send SMS for free!
Also the Pro Plus comes with included credits which you can use to send SMS with!

Phil
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Better than Average

Publié le 14/10/2024

Very happy with the app. Will be moving up to the PRO level very soon.

Very happy with the app. Will be moving up to the PRO level very soon.

Avantages

The app is very user friendly and the price is way less thank anything on the market. You can do everything that the expensive services offer.

Inconvénients

I wish they had their own labor rates within the app.

Réponse de uMob

Thank you very much for the feedback!
We are working on having a better Labor Guides offering soon!

C. William
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ARI Is Awesome

Publié le 18/06/2024

Excellent! From customer service to product to updates that seem to be constantly moving toward...

Excellent! From customer service to product to updates that seem to be constantly moving toward better and better, this program is amazing!

Avantages

The very best part of ARI is their customer service! Any time we have had an issue or needed more information, we are able to message or email them, and they always respond back within 24 hours (time zone difference)

Inconvénients

We use it between 3 devices, and sometimes it takes it a while to sync the device something was changed on to the other 2 devices.

Eric
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

8 out of 10

Publié le 13/06/2024

I honestly really like the app and I’m always recommending it to my friends and they really like...

I honestly really like the app and I’m always recommending it to my friends and they really like it. Just takes some time to get used to and setting up the inventory is a lot of work

Avantages

Easy to use for both the clients and the team/ employees.
Always updating and getting better
Quick and easy place to do all things needed

Inconvénients

Accounting and areas like that are time consuming but if you have quick books your basically paying for 2 subscriptions that do the same thing but quick books is easier & more convenient

Mias
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ARI feedback

Publié le 24/10/2024

Found the system very easy operative, Use on any devise, Overall a brilliant system

Found the system very easy operative, Use on any devise, Overall a brilliant system

Avantages

Easy to use and very user friendly, ARI is the best

Inconvénients

Bank integration in other countries like Namibia can not use

Brett
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great Value, Actually Saves Me Money.

Publié le 13/06/2024

Avantages

Efficiently keeping track of ordered parts for customer repairs is crucial to make money. Since switching to ARI my profits have increased.

Inconvénients

Could be less simple, I like the ease of use but my previous shop used LightSpeed which had way more options and data points. More Data Points and shop statistics would be nice. A Video series for tips and tricks would be cool, maybe I'm missing a lot of hidden features.

Tyler
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Just Great Software

Publié le 17/06/2024

Avantages

The system does take some getting used too but then again what system doesn't, the part I like the most is the ease of seeing what's been paid and what hasn't been paid, also having the added feature to add client notes and service reminders to accounts

Inconvénients

The "clunkyness" of the software, while these are minor they are holding this system back from becoming a high volume shop software, works great with less than 10 employees or by yourself as a shop management

Eric
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

LETS GO ARI

Publié le 02/02/2025

i have been with ARI since early 2021 and watching this company come to this point in time is...

i have been with ARI since early 2021 and watching this company come to this point in time is pretty awesome...LETS GO ARI

Avantages

how everything is just a click away and how easy it is to teach an employee how to navigate it

Inconvénients

when trying to access [sensitive content hidden] i have to redo the vehicle selection like 4 to 5 times other that no complaints here

Luke
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Startup mechanic shop that fell in love with ARI

Publié le 19/06/2024

Avantages

The ease of access and the multiple trial estimates and invoices made giving Ari test drive I really wanted to give it and fell in love with it.

Inconvénients

So far the only downside that I'm not fond of is I don't really need a rep to give me a call every 2 weeks every couple months would be better. The app has an outstandingly great communication with support that we can create a ticket if there is a problem or if we have a question.

RICARDO
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

OWNER CARDENA STRANSMISSION CORP

Publié le 19/06/2024

Avantages

VERY EASY TO USE FOR GOOD PRODUCTIVITY, AND GOOD CONTROL FOR WORKERS

Gage
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best and Great Value

Publié le 24/12/2024

very pleased! saved me so much time and easy transition!

very pleased! saved me so much time and easy transition!

Avantages

streamlined invoicing process from paper to nice printed copies and cut out repetitive data input

Inconvénients

tax report issues at first were difficult to get the way I liked

Zach
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

ARI Review

Publié le 26/06/2024

Overall I really like how easy it is to use and doesn't take long to get started using it. It...

Overall I really like how easy it is to use and doesn't take long to get started using it. It really helps keep all my business tasks organized which saves me time.

Avantages

Its easy to use, I can use it on my office computer and my phone and all the info is shared between both.

Inconvénients

As of now i do not have any complaints with the ARI software.

Réponse de uMob

Thank you very much for your support!

Maggie
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Good for small operation

Publié le 23/06/2024

Avantages

We are a small shop that is just getting started. We needed a way to keep track of clients in an organized fashion. ARI allows us to organize customer information and access it seamlessly. It is also simple to write invoices & estimates.

Inconvénients

They are continuously updating the software and making it more user friendly. I do not like the visual look of ARI and that is just cosmetic.

Alternatives envisagées 

Shopmonkey et Fullbay

Réponse de uMob

Thanks a lot for your feedback!|
We are working on a more modern interface which should work much better, especially on big screens!
Hopefully we'll have a preview out on a week or so!

Raz
Note globale
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Overall I like this product

Publié le 20/06/2024

Avantages

It is inexpensive and structured to let you grow the account with your business.

Inconvénients

the inspection report isn't stored with the work order and you can't send it with the invoice/estimate

Réponse de uMob

Hello
Actually, we made changes to that! You can now attach inspections to JobCards and they will be added a links to the email!
Please try it out!