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24 avis

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Effective and affordable solution for web application protection
Publié le 06/03/2020
Good product and got betters results. Its a value for money product.
Good product and got betters results. Its a value for money product.
Avantages
Simple configuration with most of required features like, protection from DDoS , SQl injection, Bot attack , Geo - location filtering etc. at a very affordable cost.
Inconvénients
custom rules in the firewall can have more features.
Alternatives envisagées
FortiClientPourquoi passer à AppTrana
SAAS based application and easy to configure.Réponse de Indusface
We are a completely managed solution and through custom rules, we cover all the cases that come under WAF preview. There are multiple ways you can request for a custom rule, for vulnerabilities that are not protected throughout of box rule set, you will see the protection status in the portal and our users can request for the custom rule where our security experts would write rules to protect those vulnerabilities. Apart from that, customers can also reach out to support any specific custom requirement they have, and on understanding the need our team will write the specific rule. We request you to reach out to support@indusface.com with your specific requirement and we would be happy to help.
We appreciate your valuable review...!!!
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Comprehensive security solution with a stellar support team
Publié le 13/02/2023
Avantages
Very straightforward onboarding which was truly zero downtime. The featureset is comprehensive, the management console is intuitive and the application does exactly what it says it's going to do. The standout feature was the provisioning and support team. Any question I had was answered swiftly and professionally - kudos.
Inconvénients
It would be nice to be able to upload whitelist elements instead of adding 1 by 1.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good support from apptrana support team
Publié le 07/04/2022
Avantages
WAF is good and support team is very helpful.
Inconvénients
All applications report are not download in single click
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Managed Application Security
Publié le 05/03/2020
We are a SAAS solutions provider providing health benefits administration services to organization....
We are a SAAS solutions provider providing health benefits administration services to organization. Security of the our application is very important and was a requirement for our customers before subscribing to our service. AppTrana solves this problem and allows us to provide security reports to our customer providing proof that we take steps to protect their data behind our application
Avantages
Simplicity and takes the pain away of managing application security
Inconvénients
Notification alerts of incidents if any requires improvement. There is a 24x7 support team which helps, but they can improve further on the automated notification if there is any incident of attacks or downtime risks due to it
Réponse de Indusface
As you rightly pointed out we provide 24*7 management and hence notification is sent to internal teams for review and take corrective action. We do not expect our customers to be security experts to take corrective action, that said we are working on providing more relevant information to customers so that they are aware of what is happening with their sites. Recently on these lines we have started sending notifications when our system identifies surge in traffic, the server is not accessible, etc. It is an ongoing process and you would see the value of the improvements that we are trying to make soon.
We appreciate your valuable review...!!!

- Secteur d'activité : Assurance
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Security during Application design
Publié le 10/03/2020
1. Time to Market has been faster
2. Continuous Protection from known threats
1. Time to Market has been faster
2. Continuous Protection from known threats
Avantages
1. The detection of attack patterns and the POC which can be tested before making live.
2. Simplified single view dashboard
Inconvénients
Once the POC is implemented it need not be approved again for deployment
Selection of POC for testing should be in single click across all onboarded application.
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Does its job nicely
Publié le 13/03/2020
Good enough experience. Helped us run our application properly and adhere to the performance and...
Good enough experience. Helped us run our application properly and adhere to the performance and availability promises. Custom requirements have been catered to almost always.
Avantages
It is good at preventing attacks. The dashboard gives a precise update about the security/events. With the CDN and location in Mumbai, it has helped us reduce latency times and increase performance. Negligible downtime. Great service and customer support.
Inconvénients
Setup doesn't provide an IP but a FQDN because our application and business model works well with an IP. Not much free b/w is provided. Available only at a few locations globally.
Alternatives envisagées
CloudflarePourquoi passer à AppTrana
Located in India.Réponse de Indusface
Thanks for your review. We have data centers in multiple Geolocation and with integrated CDN where CDN POPS are available all over the world, we ensure that there is minimal latency for our users. FQDN model is required because we provide an integrated offering of Web Application Scanning and Web Application Firewall. We are happy that you have had a good experience using our product and we were able to meet all your custom needs.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Good product and support
Publié le 29/06/2021
Avantages
Customer support response to any identified issues. Alerts and notifications sent by the tool on periodic basis. Protection provided by the too for onboard Ed applications.
Inconvénients
License model should be improved to include uat, pre-prod, and prod URL at the same cost. Predictive analytical should be included in the dashboard to highlight configuration tweaks that need to be done to improve WAF protection.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Feeling secure
Publié le 23/11/2021
Good
Good
Avantages
Firewall and DDOS protection were quite helpful
Inconvénients
Custom Rules could be more versatile. Thank you.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good Customer Support team
Publié le 12/01/2022
Support team is really good
Support team is really good
Avantages
Alert is sent on time
Immediate Action taken when there is a attack
Inconvénients
Nothing as of now. Im not from technical team to comment on this.
Need to see
- Secteur d'activité : Banque
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Apptrana Review
Publié le 26/10/2020
satisfactory
satisfactory
Avantages
Portal has most of the required controls, virtual patching option of vulnerabilities & Prompt Customer support
Inconvénients
More transparency on data flow on the portal itself would be of immense help as it will reduce dependency on the support team.
Réponse de Indusface
Thanks for the review.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A fully integrated offering with managed services included as part of 24x7 with the product.
Publié le 29/01/2021
Loaded with features and managed service included as part of the support services is a must have...
Loaded with features and managed service included as part of the support services is a must have for Cloud WAF offering
Avantages
Apptrana is a solid product plus service that includes following bundled in one offering and consumption based pricing model
Cloud based Web application firewallApplication vulnerability AssessmentManaged Rules and Virtual Patching24x7 support and Managed servicesManaged DDOS and Bot mitigationCDN with distributed caching bundled with the product
Inconvénients
No major cons that effect the services.
Réponse de Indusface
Thanks for the review. We strive to provide a complete solution and it is great to see that the same is resonating well and are happy with the value our customers get from the product. It motivates us to keep improving and serving our customers better.
- Secteur d'activité : Gestion de l'enseignement
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Indusface WAF for Business Continuity
Publié le 29/01/2021
Avantages
From blocking to defending Cyberattack , it has been a great solution. It also utilizes information from the cyber Threat Alliance to help with web application attacks and threats.
Inconvénients
Monitoring and Alerting need to improve from product prospective, but we are seeing return on investment already.
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
One of the Best WAF Product in market
Publié le 17/05/2021
Avantages
Ease to use features and functions in Apptrana portal.
Inconvénients
Many things available in portal but are not communicated to users on how to use.
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Banque
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
IT Security Head
Publié le 05/05/2021
The support team is really helpful and always provide remediation based on our requirement.
The support team is really helpful and always provide remediation based on our requirement.
Avantages
On the Fly implementation. No downtime for any of Public facing critical applications,
Inconvénients
Availability in our Geographic location
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
WAF Review
Publié le 14/12/2022
Avantages
Yes product is easy to use , integration is easy and support team is also good.
Inconvénients
As such no such issues is faced. Some feedback shared with relevant team.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
AppTrana Review
Publié le 20/05/2021
Avantages
Features and Ease of use. Very simple UI and easy to understand and navigate.
Inconvénients
No Cons found. Very good WAF application
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Solid Vulnerability Assessment / App Audit tool with good reporting
Publié le 01/05/2020
The value proposition is great on the product, the cost is based on URL an dis very reasonable...
The value proposition is great on the product, the cost is based on URL an dis very reasonable considering the level of analysis and data that is provided.
Avantages
The quality of the reports that are created following a scan are very good. The details provided and tips included are very useful to provide to our development staff and there is a good mixture of Executive level reporting / graphs as well as detailed level info for developers to consume.
Inconvénients
If you have a large list of defects to resolve, there is not a good way to re-test only a subset of defects / a single defect that the team wants to validate.
Réponse de Indusface
Thanks for your review. We have data centers in multiple Geolocation and with integrated CDN where CDN POPS are available all over the world, we ensure that there is minimal latency for our users. FQDN model is required because we provide an integrated offering of Web Application Scanning and Web Application Firewall. We are happy that you have had a good experience using our product and we were able to meet all your custom needs.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Very, very good web application firewall
Publié le 03/06/2021
Avantages
The easy way you could deploy over and start utilizing its capabilites.
Inconvénients
Not much actually but perhaps the dashboard/GUI wise it could be a bit more smooth in experience. Frequent session timeouts can be regarded as a nuisance too.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Product with excellent Customer Support
Publié le 12/11/2020
Avantages
Ease of use and very easy to configure which suffices the purpose.
Inconvénients
Nothing as such .. Good product with ease
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Apptrna Portal WAF
Publié le 14/04/2021
Avantages
The Apptrana portal is very user friendly
Inconvénients
Integration with other devices like SOC.
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Nice, reasonably priced WAF
Publié le 09/05/2021
Avantages
The possibility to find and occasionally patch automatically backend system vulnerabilities.
Inconvénients
Onboarding took some time until everything worked smoothly.
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing support, sales & tech team
Publié le 09/11/2020
I have to say, indusface has the best client & customer support i've ever seen for any SaaS...
I have to say, indusface has the best client & customer support i've ever seen for any SaaS company!
i'm really impressed with the speed.
you were able to resolve my issue at 1am in India within 30 minutes including resolving the backend login issue
i can't imagine this level of client support across tech, sales & operations team in the middle of the night by any company!
very impressed overall
Avantages
really quick response, easy to use and great customer support made this my favourite product in the industry!
i can't imagine this level of client support across tech, sales & operations team in the middle of the night by any company!
very impressed overall
Inconvénients
• minor login issue but that was resolved quickly
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review
Publié le 11/05/2020
- Great software, but I don't have anything to compare to
- Would like more ability to see...
- Great software, but I don't have anything to compare to
- Would like more ability to see breakdown of actual bandwidth usage
Avantages
- Seeing URL traffic
- Ability to black/white list IPs and URLs on demand even non-technical users can do so
- I like data, so more data points and information the better
Inconvénients
- Logging me out constant, even while actively using the software
Réponse de Indusface
Thanks for the feedback, we try to keep our portal simple so even non-technical users can use it, happy that it is resonating with our customers. Someone from our support team will reach out to you, to understand the issue that you are facing around log off.
- Secteur d'activité : Construction
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Mohit Jain
Publié le 18/05/2021
Very Good
Very Good
Avantages
Easy of Use , Good Performance , Good Support
Inconvénients
Some tele support required for immediate support
Réponse de Indusface
Thanks for the review. This motivates us to keep improving and serving our customers better.