Avis clients sur Qualer

The adaptability of the software to meet the unique requirements of our lab and to be customized for the specific and varied contractual commitments is one of the best attributes with Qualer. Their expansive instrument library and associated uncertainties and specifications for those instruments is amazing.
The software compatibility with our invoicing and flexibility through APIs to connect to virtually all other software applications including Fluke MetCal is another great benefit.

The challenges of getting everyone trained on the use of the expanded features or the more 'customized' features. The software is very powerful and really works best with a full time on site administrator or facilitator during the first 12-24 months.

The software provides great visibility into service business activity, client asset management and highlights opportunities for our clients to improve their asset inventory and management process. The team at Qualer listens to our input so any challenges with the software are resolved within the best time frame Qualer can provide so our we are happy with the product.

Software is working well for us and continues to evolve based on our requirements.

The user interface is nice & also, as a service provider, the ability to give our customers free access has gone down very well with them.

Lots of data easily available.

Filtering & reporting could be improved. Most information can be exported to Excel if data analysis is really needed.

The system is configurable, scaleable, and easy to use. The cost is very competitive and the support to this point has been amazing. [SENSITIVE CONTENT HIDDEN] really the entire team have been very responsive and understanding of our business, our needs, and answered all of our questions along the way. We moved from a paper based system and the transition could not have gone more smoothly.

We have yet to discover anything we don't like about Qualer. This software is amazing.

This LIMS software is really versatile. If there is something I want it to do, support is always on top of it.

Setting it up.... I am not great with software but the support team got me through it...

Easy to use ,access to all your assets, history .

No real disadvantages.

The ease of use and the visibility of the assets

Not being able to filter assets more. Asset users not being able to receive alerts on maintenance due/past due/upcoming.

The tech support has been good and the support tab is nice to be able to go in and look to see how you do things.

It seems like there are several steps when you have to set up something for service requests for yearly or 6 month PM's, calibrations or verifications. I think less steps would be better.

I love how easy it is to track everything down to the smallest details. The ability to know exactly when equipment is due for calibration without all the excel spreadsheets is incredible. Not to mention audit readiness!

Getting everyone trained up but it is well worth it!

I have never been told no. If I ask for a change it happens. Most of the time its changed before I hang up the phone.

I have only used Qualer for 6 months. As of now I can't tell you any cons.