Avis clients sur Square Online

Square Online
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304 avis

- Secteur d'activité : Médecine douce
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
I made a quick website since I was already using their POS and appointments
Publié le 14/07/2022
Easy and satisfying to use. It's not as customizable as SquareSpace, but it looks good and...
Easy and satisfying to use. It's not as customizable as SquareSpace, but it looks good and integrates with a decent amount of third party apps.
Avantages
I like how easy it was to create a simple website that looks good and works well with little issue.
Inconvénients
Square Online is meant to go along with their other services, such as POS, inventory management, online shops, appointments, etc. It's not trying to be highly customizable, but it is just customizable enough to do a fine job for most small businesses.
Alternatives envisagées
SquarespacePourquoi passer à Square Online
I needed something fast with a short learning curve.- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Square Review
Publié le 16/06/2021
Been using Square online in terms of website building, CRM marketing and getting clients on board...
Been using Square online in terms of website building, CRM marketing and getting clients on board with a subscription service.
Avantages
Really enjoy the point of sale software & hardware, the invoicing ability and the CRM tools that are available with the marketing tools that you can subscribe for.
Inconvénients
The inability to do instant transfers until you've processed a certain amount of payments, payroll fees being deducted per payment versus per service.
Alternatives envisagées
Wix, QuickBooks Payroll, WooCommerce, PayPal, Clover, WordPress, Stripe, Squarespace, Shopify POS et QuickBooks OnlinePourquoi passer à Square Online
To combine all of those needs and be able to have a process whereby I can pay people, build a website and process invoices.- Secteur d'activité : E-learning
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Unauthorized charges to my clients - Apparently no big deal to Square.
Publié le 26/05/2023
I have been with Square for several months now and hoped to have them handling all the payment...
I have been with Square for several months now and hoped to have them handling all the payment processing for the three businesses my wife and I own. After these recent encounters with "support", however, I'm seriously wondering whether that is a good idea.
Avantages
Square has an excellent user interface (Dashboard) and all the services I need ... I really like it when all is going smoothly. But I take double-charging my clients very seriously and apparently Square doesn't.
Inconvénients
One of my websites is an information portal that is paid for by monthly subscription. I used a Wordpress plugin that was not the best solution for interacting with Square and came to the conclusion I needed to change ... so I Deactivated the software on my site and revoked the software's authorization (ability to connect) in my Square account. A month later, charges are still being processed for subscriptions made through the old software, so my clients are now being double-billed.I have now called twice about how to stop this. In both calls I was transferred multiple times (spoke to at least five people in each call). When I finally got to someone who was willing to try to address this, both individuals came to the conclusion that there was nothing they could do to stop the unauthorized charges, and both promised me that someone who doesn't take calls would get back to me.Nobody has ever followed up after either of these calls.
Alternatives envisagées
PayPalPourquoi choisir Square Online
Stripe was constantly changing settings in our account, making access extremely difficult.Logiciel antérieur
Stripe- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Square Online. Simple and Functional
Publié le 16/11/2024
Square Online was easy to set up since I was already using Square POS.
Square Online was easy to set up since I was already using Square POS.
Avantages
Square Online was easy to set up and use for my vending needs.
Inconvénients
There isn't as much design customization as I'd like.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 4.0 /10
Excellent Product with Hidden Costs!!
Publié le 25/10/2022
Functionality of the website and operation is excellent. Customer service and knowledge of staff ...
Functionality of the website and operation is excellent. Customer service and knowledge of staff is not what it should be and information regarding fees is unclear.
Avantages
I loved how easy everything was and that it was very similar to the way Apple products work.
Inconvénients
There are a LOT of hidden costs with Square. We were going to use Square for our entire operation as it has features for a food business that no one else in the market has. Unfortunately Square charge 50p per online order that is not explained clearly on their website. As we process thousands of orders per week that cost is huge compared to rivals. Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot transfer our complete customer base to Square.
Alternatives envisagées
ShopifyPourquoi passer à Square Online
We only use Square for selected customers at certain festivals.- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Review For Square
Publié le 22/06/2021
Great ! Experience and they are top the line merchant services that I have ever known.
I look...
Great ! Experience and they are top the line merchant services that I have ever known.
I look forward to more upgrades like Weebly and more of their great , convenient , easy to use, feature and services.
Avantages
The merchant service fit my business industry, products and services. The upgrade of services and feature are awesome!
Inconvénients
Need a easy shipping on the online website shipping admin with the weight, shipping prices and a easier one time payment link just for businesses without the campaign because it is political. So make a separate link that fits embed code on the features and make it easier to embed. And I can not receive what ever business sales amount of a purchase over 50,000.00 each transactions. I have to make partial payments through the website for one purchase transaction (For Example: if a sale is 115,000 and the transaction only excepts 50,000.00 per transaction; so there will have to be 3 purchase transactions. That's horrible. I need only one transaction per purchase at any price and they can still add other purchases if selected and add to total.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
I’ll never go back to a “typical” credit card processor again
Publié le 15/06/2021
During this time where people are still a little wary of dining in restaurants, square online has...
During this time where people are still a little wary of dining in restaurants, square online has been a vital tool in helping me serve customers through delivery and pickup.
Avantages
I love almost everything about square. The way it catalogs all of my merchandise to the ease of access for customer info, do building my website to managing payroll and the loyalty program that engages my customers and makes shopping with me more fun for them.
Inconvénients
There really isn’t much I can think of here, square really packs a punch but they could add a “processing fee” option where we can pass the credit card processing percentage on to the customer and remove it as a “cash incentive”
- Secteur d'activité : Médecine douce
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Tool built for small business owners who need a simple, effective system
Publié le 10/05/2024
Overall my experience with Square Online has been really positive. It's made my business more...
Overall my experience with Square Online has been really positive. It's made my business more stream lined and professional and helped me stay organized and on top of customer management and invoicing.
Avantages
I have been using Square online to run my small business for eight months now and it has been extremely helpful. I use it to input all of my customers information and quickly and easily build out invoices for them, send invoices, accept payments and send customers receipts. I run a service-based business where I have to travel to and from my clients, Square has allowed me to set up and use their item catalogue so that I can bill all of my services on the fly and send to my customers even while I'm out of the office on my mobile device. It allows my customers to make payments to me easily, so I don't even have to have a part in the payment processing and takes out one more step for me as I am travelling to the next client.
Inconvénients
I wish that it had a little bit more customization and design for my invoices and would allow me to personalize the messages it sends to my customers. I'd like to have more of my social media highlighted on the invoices and ways for my customers to connect with me more. I also which that Square was a little more tailored to service based businesses, as the items list always shows as an inventory item and asks about shipping, which is not something I need for my business and I wish I could tailor the experience to my service based business better.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Square Online from a Salon's Perspective: A Mixed Bag
Publié le 28/03/2024
Avantages
Square Online has been a boon for our salon's transaction management and e-commerce. Its user-friendly interface allowed us to quickly adapt, facilitating smooth credit card payments for our customers. The platform's robust analytics have been key in overseeing profits and tax, offering clear insights that guide our business decisions. Additionally, the seamless integration with Square's ecosystem streamlines operations, from inventory management to customer payments, enhancing overall efficiency and the customer payment experience.
Inconvénients
However, Square Online isn't without its drawbacks. Customization of the online store is somewhat limited, posing challenges for salons looking to create a unique online presence. While it performs well for basic e-commerce needs, those requiring deeper customization or unique branding might find it lacking.
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 5.0 /10
All Square, but will Shop-If-I have a need/opportunity to try a different provider 😉
Publié le 08/09/2023
Overall, each individual component part is quite strong. And several of them do work quite well...
Overall, each individual component part is quite strong. And several of them do work quite well together when aligned with the more common use cases (e.g. accepting bookings for a hairstylist followed by in-person payments, or estimates and invoice management for a service business). However, as you start layering in additional complexity or are looking at less common needs/applications, the simplicity that is arguably its core selling feature in the beginning ends up working against it as you start to feel like you've got "lots of different things, in lots of different places, and some of it is repetitive but isn't always, and some of it syncs automatically but sometimes not, and........" well... you get the drift.
Avantages
Overall, they offer a robust service suite with sleek POS tools, a clean end-user UI, strong inventory management, and offer a strong, trusted brand name in the market.
Inconvénients
I get the impression Square is best suited for rather "single-dimensional" businesses -- when you start to get into more dynamic and multi-faceted distribution channels, order types, variable inventory and order process flows, etc., it starts to feel a bit clunky.
- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
An Affordable Option for Small Businesses
Publié le 15/06/2021
Square Online has provided the most effective and affordable option for a growing small business...
Square Online has provided the most effective and affordable option for a growing small business that cannot afford the hefty price tags of other systems.
Avantages
Square Online is a decent system that integrates well with the Square Retail POS. Managing inventory is generally easy although more features could be added consistent with our industry. Square stepped up its game by offering more options during the pandemic such as enhanced marketing tools, sales channel integrations with Facebook and an additional fulfillment method to offer to clients. Marketing features are decent, and the convenience of mobile apps is convenient when on the go.
Inconvénients
Square needs to consider businesses that offer rentals. There can be improvements to better manage rental inventory and sales. Also, many manufacturers in our industry require that sale prices not be listed on e-commerce platforms. Square Online should add a "Call for Price" option.
Alternatives envisagées
Rain POSPourquoi passer à Square Online
Cost effectiveness, additional features for non-premium accounts, convenience- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User Friendly Set Up
Publié le 15/06/2021
I actually completed my site, have it up and running and am making sales! It’s a huge accomplishment...
I actually completed my site, have it up and running and am making sales! It’s a huge accomplishment to have been able to get this done! Square made it easy to navigate and was there for me when I had questions. They did not ignore my issues and kept in touch until things were fixed.
Avantages
This is the mist user friendly software I have found. I have tried others and given up. But I completed my website on Square!
Inconvénients
I’d like more creative options. To be able to soften edges of photos, create different shaped photos. More fonts to choose from and colors. Ability to make sections smaller and move wording around in more of the free space.
Alternatives envisagées
WixPourquoi choisir Square Online
I had a really hard time navigating Shopify. It was not user friendly and frustrated the heck out of me.Logiciel antérieur
ShopifyPourquoi passer à Square Online
I have used square for sales on my phone and found it a great interface. Once building my site all the others were difficult to navigate.
- Secteur d'activité : Édition
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Square Online-Best Solution for Small Business ECommerce
Publié le 14/07/2023
Avantages
That it integrates with all of the other Square Products. I love I can access it from my mobile device.
Inconvénients
The connectivity can be spotty at times and it can crash on mobile devices at inopportune times.
- Secteur d'activité : Services d'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Square Online review
Publié le 10/07/2023
Overall Square Online is a great tool to because it helps small and medium business reach more...
Overall Square Online is a great tool to because it helps small and medium business reach more customers.
Avantages
Square Online is a software that is easy for customers to use worldwide. Its a great software tool to have that help customers make purchasing really easy.
Inconvénients
Like with everything that has its pros and cons, Square online is a great tool for small and medium businesses. The software is easy to navigate and its convenience for the customer and business owners.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Very User Friendly
Publié le 02/07/2024
Avantages
What I like most about square is how user friendly it is, which is especially important for older customers.
Inconvénients
I least liked the layout of square, but overall it is a great product.

- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great order management application
Publié le 10/02/2023
Avantages
I like that square offers different other features and applications that work with all the other square products. Square is also very easy to use and maintain.
Inconvénients
Sometimes I think that square is physically too small or not sturdy enough.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great for my small business
Publié le 20/03/2023
Avantages
Square Online is a great option because of its ease of use and excellent support team. The templates were designed to look good on both desktop and mobile devices. It's very modern and intuitive. It's very easy to set up and learn. It's good that Square Retail catalog is integrated with it.
Inconvénients
I would love to be able to copy design elements from one page to another. The template layout is very restrictive. It would be nice to be able to fully personalize. I would like the item description to sync with Square Retail.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Easy and No surprises on fees charged
Publié le 06/03/2023
Best of all I know what fees will be charged. also very easy to track those fees on individual...
Best of all I know what fees will be charged. also very easy to track those fees on individual transactions. No hassle trying to make sense of a monthly statement as is the case with other platforms and POS
Avantages
Easy to use, intuitive. Transactions are simple to enter and easy to track
Inconvénients
Really do not have any dislikes, it is strait forward in it's use
- Secteur d'activité : Art/artisanat
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Excellent Software for a Small Business
Publié le 15/06/2021
Avantages
I love that Square Online allows for inventory integration across the website and the app. I sell both online and in-person and it is critical that the software removes sold items from the site automatically if I get an in-person sale.
Inconvénients
The website editor is a bit clunky. It is hard to find item listings previously listed, even when doing a search for the exact item name. I also have problems when trying to add inventory numbers to the item listing. I need to save and refresh several times before I can add this information.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Really good for simple cases
Publié le 15/06/2021
Avantages
The software was very easy to setup. I was able to configure a website, add items to sell, and get up and running quickly.
Inconvénients
Inventory management is a mess if you want to provide bundles or bulk discounts automatically. Square Online has coupons, but the user must apply them. There is no way to provide bulk discounts or bundled discounts. Manually creating such bundles is possible, but adds to inventory complexity. My Square inventory never matches my real counts because I have to manually adjust for bundles.
- Secteur d'activité : Armée
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Finally a Website that is easy to use.
Publié le 16/06/2021
My time is important. I dont want to spend my time building or redesigning pages, I want to spend...
My time is important. I dont want to spend my time building or redesigning pages, I want to spend it with my products. Getting them described, priced and listed.
Avantages
The ability to add multiple photos and contiually edit photos is probably what I like best. Description of product tells only some about the product. Buyers want to see it. I can easily edit the photos and rearrange them for renewed interest.
Inconvénients
My products need a numbering system that a buyer can easily see and add when asking me questions about the product. Many customers want to use Pay Pal.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Everyone Loves My Page!
Publié le 18/06/2021
Overall, Square has been a bigger help than I anticipated. I love that it's not hard to find any...
Overall, Square has been a bigger help than I anticipated. I love that it's not hard to find any answer to any question I have. I plan to use those platform long term.
Avantages
Square makes starting an online business seem easy! They keep track of the inventory, allow you to make customer profiles, and be as creative as you like. The best features in my opinion are: the free stock photos, low cost domains, and checkout links.
Inconvénients
Now that I've been using Square for a year now, I realize I would love the option to have my customers control their account and see past orders. I get asked that question a lot. Apparently it's not user-friendly as of right now
- Secteur d'activité : Photographie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
A thoughtfully-designed and feature-packed site builder that is painless to navigate!
Publié le 15/06/2021
I'm really satisfied with how simple my Square Online site was to create, and is to stylize and...
I'm really satisfied with how simple my Square Online site was to create, and is to stylize and update. It looks fabulous, even with the robust free features, but it's a powerhouse with the analytics on the backend. I love that I can link my Square Online site as a subdomain to be able to use it as a booking website for my photography business. Cutting down on email communication with clients, which has Square Online has made possible through its Square Appointments integration with Square Online, has been an invaluable tool for prioritizing time in-person with my clients. Square Online looks great, it's functional, and it's easy to use. It's a primary tool in my business' toolkit.
Avantages
For how feature-packed the product is, It's very user-friendly to navigate and set up. For how great the complete product looks, it shouldn't be so simple to use.
Inconvénients
Connecting my Square Online site a subdomain was not a simple task. Establishing the SSL certificate credentials with my web host took a little extra time.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Theatre
Publié le 15/06/2021
We are a small nonprofit theatre. We use Square to sell tickets and process donatons.
We are a small nonprofit theatre. We use Square to sell tickets and process donatons.
Avantages
It's easy to use. We use the free version.
Inconvénients
I wish it had a ticket sales/box office report function. I also wish they had a better fee structure for nonprofits.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Why you should go with Square
Publié le 15/06/2021
I love that I can post new products to my website and then tag them on my social media platforms...
I love that I can post new products to my website and then tag them on my social media platforms all within 5 min. It just makes sooo many things simpler.
Avantages
The ease of setting up my website was amazing!!! I had no website design experience prior to setting mine up. It was so easy. I just followed the prompts and read some of the tips and voilà! I have an amazing website!! I get compliments from my customers all time on how nice my website looks. They are absolutely amazed that I didn’t myself with no prior experience. If I can do this anyone can!!
Inconvénients
I can’t really think of anything that sticks out to me that I don’t like. The few issues that I’ve had were usually my error or not quite understanding what was needed. Just like with any computer software once you learn it and get familiar with it it’s a breeze.