Avis clients sur PROACTIS

What we really like about Proactis is the combination of event software and the customer support. The folks at Proactis who run the events are very helpful and knowledgeable. They are instrumental in collecting all of the vendor information necessary for each event.

The results are easy to decipher, but I'm not sure how easily we would navigate the event software from start to finish, without their support.

Every single process of the contract is extremely `long-winded and complex. It is not user friendly or intuitive.

I like that is hold all information from events we have run and makes it easy to look back if needed. I also like how each event is easy to navigate.

Could be a little more user friendly. The site sometimes feels outdated and could be updated however it does not slow down the work being done. Sometimes when running a reverse auction, the quote screen jumps all over the place if there are a lot of line items and players participating which makes it hard to keep track of what is happening.

The best part of the software is the ability we have to customize landing pages and forms to meet the needs of our customers, and the different vendors we have catalogs for.

The usability of this software is what I like least about using Proactis. The software could benefit from some major UI testing and feedback. Key icons are very small and/or hidden.

Ability to interface with our financial software, Aderant.
The VRM component and ability to track risk management surveys.

The initial system setup was a bit complex and took more time than we initially thought.

End users (buyers not negotiators) have a quick and easy platform to buy what is available there.

- Limited to hosted catalogues and punchouts… the platform must evolve to seamlessly include our ERP available catalogues.
- SAP integration might be enhance
- Analitics must be reinforced.

The software over and over generates savings. The support staff that walks you through the entire process from start to finish makes it easy to use to see immediate results.

Proactis has been great throughout the entire relationship. They are quick on any changes requested both software front and bid front.

They are very good at customer support. They helped me right away when there was a problem.

They need to improve the interface a bit and other tools should be added besides the existing ones.

Use forces you to collect all relevant information about your product and put it into one place.

Impersonal. Not the best way to manage vendor relationships and seek out total value and lowest cost of ownership.

Very user friendly, and simple to navigate.

Nothing comes to mind at the current time.