Avis clients sur VipeCloud

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162 avis
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product for small business.
Publié le 19/10/2023
Avantages
The features of the product. There are lots of options.
Inconvénients
It's not easy to learn right out the gate but once you know it it's easy!
- Secteur d'activité : Vins et spiritueux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Very Satisfied Customer
Publié le 08/05/2023
So far its been fantastic. [sensitive content hidden] is helping me with everything that needs to...
So far its been fantastic. [sensitive content hidden] is helping me with everything that needs to be set up.
Avantages
Love the pricing but what I like the most is the support. [sensitive content hidden] is awesome and always available. He helps me with everything I need. If you want support go to VipeCloud.
Inconvénients
Do not know yet. Will know in a few months
Réponse de VipeCloud
Thank you Steve!
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
good
Publié le 09/11/2021
pretty good. customer support [SENSITIVE CONTENT] is excellent
pretty good. customer support [SENSITIVE CONTENT] is excellent
Avantages
email tracking after campaigns are sent. i am not using CRM
Inconvénients
nothing so far, just started using software
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Our go-to tool for everything!
Publié le 04/01/2022
Vipecloud enables us to do a multitude of different things with our customer database -- everything...
Vipecloud enables us to do a multitude of different things with our customer database -- everything from contact management to email marketing and even to tracking opportunities. It's one of the best on the market.
Avantages
As a user of a number of the larger and more popular marketing automation / CRM tools, I found VipeCloud to be easier to use and quite robust for its footprint. The system was easy to set-up and use, and the support was out-of-this world. I'd recommend it to any small organization that's wanting to get the most out of the contemporary marketing software world.
Inconvénients
There is almost nothing we didn't like about VipeCloud. When we encountered difficulties and even when we needed to unlock new features, VipeCloud was very eager to help!
Pourquoi passer à VipeCloud
Previous experience with the product from one of our principals.Réponse de VipeCloud
Thank you for the wonderful review!
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love this service!
Publié le 08/11/2021
I love the email features and social media posting. The system is user-friendly. The customer...
I love the email features and social media posting. The system is user-friendly. The customer services is excellent, prompt, and easy to understand.
Avantages
I love the ease of using this product. The customer service is excellent!
Inconvénients
The only thing I think could be different, would be a notification via email when a post fails. It sometimes gives error, but I am not aware until I click that tab the next time I login to my dashboard.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Program for building customer relationships
Publié le 02/12/2022
Great! Adam and his team are top notch and very helpful with communication
Great! Adam and his team are top notch and very helpful with communication
Avantages
Easy to use! Great customer support! They went out of the way to make sure you are knowledgeable of how to use the system
Inconvénients
There wasn’t anything I didn’t like about it
Réponse de VipeCloud
Thank You Julie!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Customize my emails with some issues but great customer service
Publié le 10/02/2021
I love being able to customize my message to send to a large group of people. The colorful content...
I love being able to customize my message to send to a large group of people. The colorful content gives me more attention and a better response from my customers and team.
Avantages
I create emails to my team and customers each week using Vipecloud. Because of the customization I can add beautiful images and videos which help my emails stand out. It took me some time to learn how to add all of the features into the email and I am still learning but if you are familiar with this type of thing you will probably be comfortable with it.
Inconvénients
I have some issues adding text blocks and pictures where I want them. I also think the dashboard could be more user friendly. I wish we could navigate the site more easily with more colorful links. I have to work hard to remember where I put things each time I go in to edit my previous emails. I have had things not load up properly when I am in safari but in google chrome it works. Strange but that's what customer service told me to do.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
VIPE CLOUD COMBINES SO MUCH FUNCTIONALITY IT MAKES YOUR JOB EASIER
Publié le 08/07/2019
The creators listen to the clients. They are adding new features and make the system easier. They...
The creators listen to the clients. They are adding new features and make the system easier. They aren't afraid to expand their initial concept and incorporate a better wider vision based on the users.
Avantages
How it works with google mail. It takes a little time to get yourself moving in a new direction. Lots of help from the support staff is available. Which makes it a great tool for the seasoned or the beginner. We love the value as well.
Inconvénients
Just the initial setup and learning curve.
Alternatives envisagées
KeapPourquoi choisir VipeCloud
A lot of features with a less intensive learning curve.Logiciel antérieur
AWeberPourquoi passer à VipeCloud
Cost and the cumbersomeness of infusionsoft back office. Plus I love startups.- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
VipeCloud
Publié le 04/07/2019
CRM, drip campaign emails, video emails all were taken care of by VipeCloud.
CRM, drip campaign emails, video emails all were taken care of by VipeCloud.
Avantages
Full featured with new thoughtful features continually being added. Good Value and Powerful
Inconvénients
I came from having used a few competitors - so, i really can't say that I have any real cons for VipeCloud - I like it better than anything else I have used.
Alternatives envisagées
BigContactsPourquoi choisir VipeCloud
Salesforce seemed overpriced and limiting to me. I had used BigContacts as well.Logiciel antérieur
Salesforce Sales CloudPourquoi passer à VipeCloud
CRM - easier, drip campaign emails available in VipeCloud and not others, integrated video email in VipeCloud but not SF or BC- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Things I like
Publié le 12/11/2021
My assistant does everything for me so I don’t use all the capabilities.
My assistant does everything for me so I don’t use all the capabilities.
Avantages
I like the ease of getting info out in mass. I like all the capabilities this program offers. I especially like being able to interact with people individually. I appreciate the price.
Inconvénients
So many capabilities that it’s a bit overwhelming.
Alternatives envisagées
SurveyMonkeyPourquoi choisir VipeCloud
Vipecloud is more connected to my own companyLogiciel antérieur
SurveyMonkeyPourquoi passer à VipeCloud
More interactive- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This has freed me up to invest time in the tasks most important for growth.
Publié le 12/10/2023
Avantages
Integration was so simple. I love to "set it and forget it" when it comes to mass communication.
Inconvénients
Nothing I have found to be missing at all.
Réponse de VipeCloud
Thank you!
- Secteur d'activité : Conseil en gestion
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
VipeCloud is the right solution for my firm
Publié le 07/09/2023
Exceptional. My experience is hugely better than I had with a more well-known platform.
Exceptional. My experience is hugely better than I had with a more well-known platform.
Avantages
On-boarding and Customer Service. I got personal attention when I bought and launched VipeCloud. I wasn't directed to some YouTube video. An expert VipeCloud representative was available to walk me through the setup and answer my questions. And they were available for follow-up calls.
Inconvénients
The thing that users in a larger organization might like least is a benefit to me. The simple way I use the basic features and can grow into VipeCloud's advanced features is a big plus for my firm and other small to medium organizations like mine.
Réponse de VipeCloud
Thank you and welcome aboard! We're looking forward to building your business with you!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Love VipeCloud
Publié le 17/10/2023
I love all the options VipeCloud provides
I love all the options VipeCloud provides
Avantages
I love the simplicity and all the options VipeCloud provides!
Inconvénients
I like everything. There isn't anything that I don't like.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product
Publié le 20/06/2023
Avantages
I’ve been using VipeCloud for a year, primarily creating email templates for customers and business partners. I learned how to produce html templates on my own with the aid of the many help videos. These are emails that are more likely to get opened and not ignored, and isn’t that what we all want?
Inconvénients
It takes a little time to learn the html forms, but it’s worth the effort.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Get into marketing automation without breaking the bank
Publié le 03/11/2021
Because we use another system for basic CRM tasks such as task management, contact management and...
Because we use another system for basic CRM tasks such as task management, contact management and deals management the marketing automation features are what we use Vipecloud for most of the time. These include email drip campaigns, email nurture, targeted mass emails, content management and social media management.
We have not yet worked out a bi-directional syncing, but create new contacts in VipeCloud automatically when we add new ones in our main CRM system.
Avantages
We are advanced CRM users but settled on VipeCloud due to the breadth of functionality and value for money. It's easy to use, simple to configure and powerful. Its search and list building features are excellent, enabling targeted email marketing. HTML emails are simple to build, Content management, Social Media management are also terrific. It brings to the smaller company many of the marketing automation features only larger companies can afford.
When everything is taken into account, CRM, web page tracking, contact and task management, marketing automation, content management, email tracking - and the list can go on, this is a top of the range product for use by everyone.
Support is faultless. Rapid response and immediate fix if required.
Inconvénients
Initially, there were quite a few annoying glitches we kept bumping into, but these were fixed almost immediately. We also use HubSpot for CRM, its user interface is awesome
Pourquoi passer à VipeCloud
Breadth of features, value for moneyRéponse de VipeCloud
Thank you for the great review, Rick!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing customer support and tools that has increased my business 400%
Publié le 07/01/2022
VipeCloud and it's staff go above and beyond to help ensure that their software are an assent to...
VipeCloud and it's staff go above and beyond to help ensure that their software are an assent to your organization. I have experienced outstanding customer service and detailed replies to every questions I have presented. VipeCloud support has even gone a step further to schedule virtual meetings to ensure I understand every aspect of the their system that I need to further my business goals.
Avantages
VipeCloud has given me the tools to make A+ Email campaigns, deploy those emails and receive data to help me continually improve my results. This system has allowed me to turn my 1300 sales leads into viable business contacts that will continue to grow my customer base for years to come.
Inconvénients
There is a learning curve to be able to fully understand and enjoy all that VipeCloud has to offer. For a non-technical person, it can be a lot to get all the bells and whistles to work together.
Réponse de VipeCloud
Thank you Kelly!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Its the best out there for creating beautiful professional emails
Publié le 11/02/2021
Its been fabulous. I honestly cannot think of anything bad to say about it thus far.
Its been fabulous. I honestly cannot think of anything bad to say about it thus far.
Avantages
Overall ease of use. Lots of options, images, backgrounds, everything you need to create professional emails for your business. There customer support is top notch as well! I also love that is a drag and drop format, so its easy to learn!
Inconvénients
It took a hot second to learn the format and how to share things with others . However once I watched a couple of videos it was easy to learn.
Réponse de VipeCloud
Thank you Tasha!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
VipeCloud is essential
Publié le 08/11/2021
Avantages
I love this software because it streamlines my time and ability to work more effectively. It’s simple to learn and use.
Inconvénients
There really isn’t anything I can think of that I do not like. I don’t know all the ins and outs yet but what i utilize has been great.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My Honest Opinion
Publié le 08/11/2021
Great! Very versatile . I like can add a personal touch to my messages
Great! Very versatile . I like can add a personal touch to my messages
Avantages
The automated system makes it easy ! Once you get set up it does the work for you .
Inconvénients
The initial setup of campaigns . It can can be somewhat confusing but once You get hang of it, it get easier .
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
VipeCloud is Great for Boosting Small Business Marketing!
Publié le 10/11/2021
Very helpful, lots of features that we haven't even begin to use but plan to utilize in the future,...
Very helpful, lots of features that we haven't even begin to use but plan to utilize in the future, helpful company, makes communication with customers more personalized and streamlined.
Avantages
I love the capabilities to customize so much about emails and schedule emails and social media posts so I can plan so much easier.
Inconvénients
There are a few features that can be difficult to learn or figure out without help, but we have been able to get help in using the software.
Réponse de VipeCloud
Thank you! Let us know if we can help you learn any other parts of the product!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Professional looking communication!
Publié le 03/11/2021
Avantages
I love all the features vipecloud offers and how easy it is to use the software. Many features for the value
Inconvénients
I couldn't imagine any other features that vipecloud doesn't already have :)
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Amazing communication tool
Publié le 03/07/2019
Very positive. Very effective. I highly recommend it.
Very positive. Very effective. I highly recommend it.
Avantages
The systems that allow me to communicate with personal touch. That my customers and team members can hear my voice as well as see my words and pictures when I communicate. It also maximizes the effectiveness of my time management.
Inconvénients
Learning a new system and finding resources easily. Also I need to know when and who I send emails to and I’m struggling to find that info.
Réponse de VipeCloud
Hi Brenda! Thank you for the review! In the Emails tab you can check out the Sent or the Mass section for info on when and who your emails were sent to. Please don't hesitate to email support@vipecloud.com if you need additional help! -Adam
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best program on the market
Publié le 17/01/2020
Avantages
I am over the moon impressed with the ease of this product. I love the analysis report given after each mass email. Impressive.
Inconvénients
I have no cons related to this product.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Excellent Resource
Publié le 18/01/2020
I love this because I’m able to get important information out to my unit and it looks very...
I love this because I’m able to get important information out to my unit and it looks very professional and eye appealing while also including all the most important things!
Avantages
Having an app for viewing and sending information and not having to log into a website every time!
Inconvénients
Mainly just the process of trying to learn how to use it without a lot of “how tos”.
Réponse de VipeCloud
Thank you Kylie! We're continually improving the user interface and I hope the product is becoming easier for you!
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
User Friendly
Publié le 15/11/2021
I have loved it. It’s help my business greatly!
I have loved it. It’s help my business greatly!
Avantages
I have used other programs and this is by the far most easy friendly system i have used!
Inconvénients
I would prefer to be able to name the uploads before they get uploaded.
Réponse de VipeCloud
Hi Lisandra, thank you for your review! Intriguing suggestion about naming uploads. We allow you to rename your upload during the upload - happy to show you how!