Avis clients sur Synder

It's nice when you can have a software that runs in the background without having to manipulate and configure on a regular basis.

There isn't anything I would improve on this software, it runs as it needs to.

Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding.

They support multiple transactional sources.

We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.

The tool is very easy to use. I was up and running within minutes

nothing. I had a very successful time integrating the app into our normal bookkeeping records

I just set it up and it works, i dont have to think about it.

The is nothing to dislike i just does the job!

Automation. Automation is the name of the game. And with this integration into QuickBooks, what used to be cross-referencing between online banking on the left side of the monitor, with spreadsheets on the right side, with 10 open tabs for Amazon purchases, eBay purchases etc, etc, etc... ...All of this is done in a few clicks. Literally a few clicks.

I'm a one-man-band (not literally), so saving time and stress with this type of payments system makes my life a heck of a lot easier.

I haven't come across any bumps/issues/whatever yet.

Very easy to setup and use and support was patient with my questions even though I didn't really need them as the answers were easy to find.

I love the ability to either syn automatically or turn that off and select only the items I want, and that it was easy to setup both Stripe and PayPal with the same APP.

We are a Canadian company using QB online in multicurrency and it was very easy to select to proper accounts for everything to map to correctly

The pricing is reasonable

So far there is nothing negative to say

This APP simplifies acccounting and integration of PayPal with Quickbooks saving time, and eliminating the complexity of accounting for the novice. It is easy to set Up and thus track Profits & Loss & Taxes . Nice Tool.

Price: This App Could Be More affordable at the higer tiers to attract Statup Ventures

Business Payments generates the invoices on Quickbooks online for all Stripe and Paypal transactions. Before using this app we had to split manually every transaction, which took a lot of work.

Some time the information from stripe and Paypal arrives before the transfer. It's a bit confusing

The ability to hook into other platforms to be able to streamline the data input. The ease of doing that without aligning data fields has been a huge benefit. Everything goes where it is supposed to go and that helps!

Nothing that I have found at this time.

Spent way too long searching for alternatives to integrate Stripe with Quickbooks, ended up using this app directly within Quickbooks and I'm more than satisfied.

Costs money, which adds up amongst everything else, but that's to be expected.

Once setup it helps transfer Stripe raw transaction data into Quickbooks Desktop software. It saves me a lot of time.

It took awhile to setup the app. However, I had great customer service from [SENSITIVE CONTENT HIDDEN]. She helped me quite a bit to get things working.

Ease of syncing donations through Stripe to Quickbooks to make accounting and reconciliation easier.

Some of the settings can be tricky to perfect so the transactions show up how we want in Quickbooks. With time and some adjustments we have fixed the issues.

I am a new user of this product, and recently had some trouble with the syncing of the transactions across the different platforms. I reached out to the help desk and was connected with [SENSITIVE CONTENT HIDDEN]. She was such a massive help, and constantly guided me through the entire process of fixing all the errors that had been building up for months. She spent days going through our company transaction reports trying to identify the errors and was wonderfully patient to deal with.
Just wanted to give [SENSITIVE CONTENT HIDDEN] a massive shoutout for being so great to work with!

I didn't know the product well enough before, and found it slightly confusing to sync up with my quickbooks. It was hard for me to identify the cause of error, and where it existed.
Overall i am happy with the product, after having my issues resolved.

I have tried many Stripe and QB Online integration. This one tops them all. Ease of use and technical support from [SENSITIVE CONTENT HIDDEN] was second to none.

Fast setup and automation was a breeze.

The searching through transactions is easy to do when investigating payments.

There is one month per year when we exceed our number of synchs in our plan. Would like to pay one month extra for 50-100 more synchs.

The automation between QuickBooks and payment gateways. The support is absolutely fantastic. I had such in depth and immediate help from the rep who made me feel that I was important enough to answer promptly and spend time on. I have been so frustrated in setting up my new QuickBooks account, and their online chat was painful and clearly the operator was talking to someone else. With Cloud Business, I had immediate and individual help, which really worked for me and helped to get my book keeping operational where QBO had no real interest. Thank you so much. The support alone is why I have now chosen to use Business Payments going forward.

The price of course but it's not a real complaint!

[SENSITIVE CONTENT HIDDEN] just saved me hours of work each week. Unbeknownst to me, I had set up the flow in Snyder incorrectly and it was causing me to manually change each Stripe transaction in QBO. [SENSITIVE CONTENT HIDDEN] quickly identified and fixed the issue.

I am happy with all aspects of the product.

Easy to set up. Saves hours of manual work. Excellent customer support.

I can't think of any cons apart from that if you roll back any syncs the account balance will not be restored. I had to roll back 3 months of transactions due to an issue with VAT and then pull the data again and it cost me about 1000 syncs.

Automated and accurate in use. The APP is a real bonus in helping to save time.

Not a lot, can be a little complicated to get going.

Sync worked immediately and connected with my Quickbooks without issues. Support staff was very responsive and kind.

You have to manage the total number of syncs per month and this may involve workarounds if you're importing past transactions.

The automated transaction matching and integration with QuickBooks Online save a whole lot of time. Integration was easy and it allows for multiple connections with payment processors and ecommerce platforms.

Customer support is fast and they know what they're talking about. Very helpful. [SENSITIVE CONTENT HIDDEN] has helped me out more than once and patiently answers any questions and guides me through anything I need.

If you've got an existing manual solution it may be hard to swap to this system. It works well with our new business but I couldn't make it work smoothly with our older business which we've been matching manually for a few years.

The limited transactions can be annoying if you're just over the 100 transactions a month mark. It feels very expensive especially since it costs more than QBO itself and doubles in price for the 1000 transactions/month tier which is overkill for some small businesses but required during our busy Christmas months.
I've had a shipping tax override issue where I've had to manually modify half of my transactions in QBO, I'm expecting this to be fixed in the next couple of weeks with their next update though.

Very easy to set up and use, easy to see and choose which transactions to sync, how to integrate with chart of accounts, etc

The only issue I have with the software is with classes in Quickbooks. If you are using classes in Quickbooks it can be difficult to sync to the correct class. Easy workaround is to sync in batches, change the class in between. Not a major issue even for large volumes.

It allows Stripe to feed through and properly reflect fees.

It is a little complicated to get started.

Very flexible with many options for how you post transactions.

Because it is so customizeable, the settings take alot of thought to set up properly.

Having clients purchase products online has made our company function in a greater capacity.

Having a cap on monthly syncs as I sometimes could not predict monthly purchases.