Avis clients sur XM for Employee Experience

XM for Employee Experience

4,7 (75)
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Gestion de l'expérience, des performances et de l'engagement des collaborateurs

Note globale

4,7 /5
(75)
Rapport qualité-prix
4,2/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,3/5
Support client
4,3/5

97%
des utilisateurs recommandent cette application
Classer par

75 avis

Henri
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

People Teams : guichet unique pour garder le lien avec son cercle d'amis et relations

Publié le 05/11/2023

Mise en place de cercles d'excellence par le Département RH pour une meilleure intégration de...

Mise en place de cercles d'excellence par le Département RH pour une meilleure intégration de talents dans les projets transverses

Avantages

Réception fréquentes d'informations fraîches et personnalisées

Inconvénients

Peut s'avérer intrusif si le volume d'information augmente exagérément

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Can't Beat Qualtrics

Publié le 23/10/2018

We use Qualtrics both internally in our office (about 50 people) and when polling the broader...

We use Qualtrics both internally in our office (about 50 people) and when polling the broader organization of 10,000+. It's fantastic for both purposes, and the reporting functions allow us to drill deeply into the data for multiple purposes. The anonymity function is really impactful, too, as it gives our staff more freedom to communicate openly on sensitive topics, so our surveys aren't filled with the usual pro-company babble we got on other platforms. We need accurate, honest information in our field, and Qualtrics helps us get that in spades.

Avantages

The depth and breadth of the assessment design and reporting tools is absolutely unrivaled, and we really appreciate the clean user interface.

Inconvénients

This is one of the select few software packages with which we have yet to find a fault worth mentioning.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Qualtrics Surveys

Publié le 23/10/2018

If you are looking for a fairly simple system to capture information from a group of constituents,...

If you are looking for a fairly simple system to capture information from a group of constituents, this is a great system to use. There are many different reports that can show information from and surveys and it is very easy to edit and reuse surveys.

Avantages

I really like that once I have built and saved a survey that I can copy it to use for a different one. This makes things go a lot faster for me at work. I also really like the fact that when you preview your survey it shows you how the survey will look on a mobile phone. This is a very cool feature!

Inconvénients

When I first started using the product I felt that it was difficult to navigate. But I have been using the product for over a year now and feel like I know where the features are now that I use.

Oliver
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Comprehensive but expensive

Publié le 06/02/2023

Avantages

Could do everything you could want it to do, and more!

Inconvénients

Could be complicated to set up complex surveys and you need to be quite technically minded if uploading hierarchy into the system. Great that it has the capability to do this though.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very Happy with this Platform!!

Publié le 12/09/2018

Avantages

Ease of use, functionality, reporting. I deal a lot with employees that don't use technology resources as they work in heavy equipment operation and construction. The ease of use for those that aren't quite up to speed technologically was probably most impressive outside of the actual reporting. Great bang for the buck. The applicability of the 360 experience to our environment has been unmatched.

Inconvénients

Probably the of the biggest issue is the cost but I will say that the benefits outweigh this.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Easy to Create surveys and run reports

Publié le 04/12/2018

Avantages

Advanced survey logic for creating complex, branched surveys.
Available in multiple languages.

Inconvénients

It's a simple software to create reports, and it does that without issues.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

An easy, smart survey software!

Publié le 16/06/2019

Avantages

While I don't work as a researcher, I have used many different survey softwares throughout my career and what I love about Qualtrics is that it's smarter than the rest while still easy to use. It has advanced options to allow me to craft my survey-user's experience by including or excluding questions based on their other options, can build simple and sophisticated questions, and it gives me suggestions on how to make my survey better--both for me and for my participants. It is truly an excellent overall service.

Inconvénients

I do wish that the analysis was a little easier to wade through on the back-end. While my research is mostly qualitative, I do wish it was a bit easier to wade through the data online without needing to export.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Easiest assessment software for applying

Publié le 14/08/2018

Avantages

It asks relevant questions and doesn't glitch.

Inconvénients

It's very thorough so it's time consuming.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Qualtrics

Publié le 05/02/2019

Avantages

It is easy to use for the purposes of internal employee satisfaction. Simple surveys can be set up easily with little experience.

Inconvénients

The simpler the design logic the better. More complicated survey design logic can cause unintended consequences.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Simple and Functional

Publié le 09/04/2020

Qualtrics has an awesome product. The presets look good, and the ability to customize is great

Qualtrics has an awesome product. The presets look good, and the ability to customize is great

Avantages

Qualtrics has awesome survey software. It was easy to learn, and effective to implement. There is so much you can do with it, but it doesn't sacrifice the user experience

Inconvénients

Qualtrics has SO MUCH to offer and I feel like I Just don't understand it all. Qualtrics has great resources, but I would like if those resources were more available within the tool.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Indepth Analytics Tool

Publié le 10/04/2019

Avantages

It offers analytics on a very complex level. Great for HR and marketing executives. Great customer service team to help with questions.

Inconvénients

Because it can be so complex, it's not very easy to use and you can easily get overwhelmed. Also the product is very pricey.

Jessica
Note globale
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Fantastic survey software that can do almost anything but is a little too complicated at times

Publié le 10/02/2020

Expensive, can do anything analytic-wise but a little complicated to use.

Expensive, can do anything analytic-wise but a little complicated to use.

Avantages

Fantastic software that lets you do almost anything when it comes to surveys and analyzing survey results. We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for. I appreciated the details you can upload to describe the office and department and location for employees - this made it great to view results according to different categories.

Inconvénients

Onboarding set up was a little too lengthy. Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response. The survey software can do everything -- but it's not the most user friendly. The format is a little complicated at times and for someone with no analytics background, it was difficult to determine what each button meant and how to access certain features or view my results a certain way. This lead to me calling customer support numerous times for help.

James
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

The complete package!

Publié le 17/07/2019

it's our standard survey tool, and does everything we need it to (and more!)

it's our standard survey tool, and does everything we need it to (and more!)

Avantages

easy question routing, lots of answer-type options, good analytics.

Inconvénients

sometimes fiddly UI - eg the survey list unfilters itself after each search, and moving questions around can be laborious.

Graham
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

support person really helped me solve the problem

Publié le 07/03/2018

have been able to collect data for survey research

have been able to collect data for survey research

Avantages

once the survey is created the data collection works well. In most cases I have been able to create questions in a form that works for data collection

Inconvénients

I would like more ability to randomize selections. I wanted to do a double randomization. Pick a random number of choices from five different groups. I had to do this manually rather than have the software do it

Don
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Western Carolina University Graduate School

Publié le 03/12/2018

I have learned how to use the tags to do confirmation emails for anonymous surveys if they give me...

I have learned how to use the tags to do confirmation emails for anonymous surveys if they give me their email address if asked. This is great for forms and not surveys. Chat support is awesome.

Avantages

The ability to use it for many different purposes.

Inconvénients

Slower not it is running within the WCU Single Sign on platform.

Samarah
Note globale
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Research Master

Publié le 14/09/2018

Avantages

GREAT product! We use Qualtrics 360 for almost all of our only client surveys. It is still up to us to skim through and pull answers from the surveys, but it is such a nice way to collect them all in one place.

Inconvénients

The price is definitely a bit high. You get good results, but no results can be completely guaranteed. I also wish there was a way to guarantee full results instead of half answers. However, when that happens, Qualtrics customer support is always very helpful.

Jeanne
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Always a pleasure to work with the Qualtrics team

Publié le 14/06/2017

The main benefit is the ease of use and great support staff available at a click of the mouse or a...

The main benefit is the ease of use and great support staff available at a click of the mouse or a quick phone call.

Avantages

Ease of use, the program is very user friendly and if you do run into an issue help is just a click away with very knowledgeable and friendly people to work with.

Courtney
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Powerful Surveying Tool

Publié le 28/11/2018

Avantages

Qualtrics is a powerful, helpful, and intuitive surveying tool.

Inconvénients

The interface takes some fiddling with before you can use it comfortably.

anne
Note globale
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Good feedback tool to use

Publié le 03/10/2017

Avantages

Good capture of how we want to gather information from internal and external customers for how we are doing.

Inconvénients

I use it more for viewing and searching. The output doesn't always make sense to me. It could be that I don't know how to use it as well. Easy enough to intuitively to get around. I marked 3 for some b/c I don't know the cost and have not had to contact for customer support.

Michelle
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Great way to hear from employees

Publié le 13/02/2018

Avantages

Ease of use, easy to set up and administer employee satisfaction surveys, simple design allows beginners to use as well

Inconvénients

It was pricey to buy for what I wanted, not widely available to purchase, very specific use would like it to be more diversified in survey making

Georgina
Note globale
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Really easy to use

Publié le 05/10/2017

Avantages

The interface is easy to use and the system itself is really intuitive. It's a very helpful way to collect data

Inconvénients

Sometime the way that the system is set up means it can be a bit inflexible, however, I'm usually able to overcome this issue

Martín
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Good software for employee experience

Publié le 09/06/2020

Avantages

The thing I liked most about this software was that it was easy to use.

Inconvénients

The thing I liked the least about this software was its overall design.

Colin
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation

Amazing product!

Publié le 14/04/2017

Qualtrics makes life way easier. I love how simple they make it to retrieve your results. Price is...

Qualtrics makes life way easier. I love how simple they make it to retrieve your results. Price is hard to beat!

Tony
Note globale
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Inexpensive and efficient

Publié le 07/10/2016

Great product for getting information. I'd like to be able to do more with the software, its...

Great product for getting information. I'd like to be able to do more with the software, its relatively simple. but the cost represents that

Janet
Note globale
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

overall, I have saved is much time with this program.

Publié le 11/10/2017

completing my sample survey with ease

completing my sample survey with ease

Avantages

Like like the ease of use, but what I like more than anything else s the ability to contact someone if I need something answered.