Avis clients sur Management of Things
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7 avis
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Amazing Support
Publié le 13/01/2020
Avantages
Easy to use.
Great Dashboards.
Inventory by location
Inconvénients
Always explaining how Tellennium is to others.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
TIMS Review
Publié le 22/07/2020
Our primary business problem was having too many invoices and too many telecom vendors that were...
Our primary business problem was having too many invoices and too many telecom vendors that were difficult to manage and negotiate both contractually and from a service perspective. TIMS has been essential in allowing us to focus on taking care of things that have a direct impact on patient care instead of managing telecom vendors and looking for cost savings without a complete understanding of the market and what charges might be exorbitant.
Avantages
I like the visibility I get from TIMS into our entire portfolio of telecom contracts. Having a simple but central console to look at everything from a few custom views and a single window is a huge improvement to keeping track of things using spreadsheets and various other tools that aren't quite as complete as TIMS.
Inconvénients
I haven't found anything that is a true dissatisfier at this time. I have a lot of road to cover and so far there haven't been any issues.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
TIMS Works!
Publié le 25/06/2020
As I sated, overall TIMS is very functional just some tidbits here and there that could improve...
As I sated, overall TIMS is very functional just some tidbits here and there that could improve user experience.
Avantages
Ease of use is my biggest Pro. It has shown improvement that creates a more efficient work flow
Inconvénients
There are some point of software that seem a bit redundant. Sometimes responses to a ticket or MAC are delayed
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Tellennium Review
Publié le 23/06/2020
I have had a great experience with Tellennium. I highly recommend them
I have had a great experience with Tellennium. I highly recommend them
Avantages
It is very user friendly once you are trained to use the software. If you have any question, customer service is very quick to respond with help.
Inconvénients
Pulling Granite billing is very difficult.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Overall great product
Publié le 25/06/2020
Overall great tool for managing multiple carriers, services, and accounts. Due to the complex...
Overall great tool for managing multiple carriers, services, and accounts. Due to the complex nature and diversity of carrier invoicing, TIMS is helping us understand our spend and what we have deployed per location to assist in decision making and cost efficiencies.
We've discover MANY services that we thought were long ago terminated and hence forgotten, where the costs were buried in carrier invoices for years.
Avantages
Web based
billing history
integrated service request modules
auditing
Customizable
Inconvénients
Reporting, though flexible, is not always intuitive/logical
As deployed, there was considerable room for improvement in the carrier DID management
Required "tweeking" by Tellennium to even see/understand legacy PRI details
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Stel Tech Review
Publié le 25/06/2020
Great Experience. Getting Accurate data and useful report helps us avoid blind spots. Visibility...
Great Experience. Getting Accurate data and useful report helps us avoid blind spots. Visibility is Key!
Avantages
The breath and dept of data they collect with straightforward reporting.
Inconvénients
Some normalizing of the data would be helpful. We have multiple Names / Address etc but they still refer to the same Location.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Managing Teleco bills made easy
Publié le 25/06/2020
Avantages
Being able to find all POTs, DIDs and circuits in an easily searchable database is a big win!
Inconvénients
A better searching feature with easier filters.
