Addigy

Solution de gestion des appareils Apple pour les équipes informatiques Apple

Note globale

4,7 /5
(10)
Rapport qualité-prix
4,8/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,4/5
Support client
4,4/5

100%
des utilisateurs recommandent cette application
Classer par

10 avis

Matt
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Addigy - Mac Management with vision for future of PaaS and device impermanence

Publié le 08/12/2020

What a fantastic company to work with. Deep level knowledgeable professionals are on hand from lead inception to 10 years down the road in partner relationships. I cannot name another organization that partners as deeply for our success as Addigy.

Avantages

The overall structure is perfect. The company has deep connections inside apple and make MDM management near perfect. The authentication add ins and auth policies allow for seamless adoption of Azure AD across multi platform devices, Windows, Mac, iOS devices, etc. This allows for the executives of organizations whom often own the mac devices, to receive the same support and extensibility of automation as their windows brethren. Simply put it is well organized, well executed, and the vision is way in the future with things like deep PaaS integration and normalization of data so that reporting is universal!

Inconvénients

Some of the hierarchal settings could use more work, as well as the UI filtering based on security roles. Other than that, most of the gripes are the scalability of the Apple policies themselves, which is actually a positive, in that Addigy does a great job managing some of the heavy handed policies from Apple. One example is the alerting that gets created each time apple updates their TOS. It doesn't scale well but no one does with that.

Alternatives envisagées 

Jamf Pro

Pourquoi choisir Addigy 

Scalability primarily. Some component of us not wanting to own the infrastructure and management of the apple relationship as well. We wanted to grow, and in order to do so we had to have scale from a Mac perspective to serve the needs of executives and high salaried employees that want to adopt cloud resources in the same identity base as their windows counterparts.

Pourquoi passer à Addigy

The people at the company. Addigy screamed partnership from minute one.
Sven
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Addigy makes life easier!

Publié le 04/08/2022

Addigy makes it very simple to deploy new machines into an environment, while also providing advanced options for when I need more customization. The solution truly is the best of both worlds for my Mac endpoints.

Avantages

Addigy's MDM is lightning-fast and works seamlessly with all the macOS and iOS products i've encountered. The policies were recently revamped to make them even easier to manage (thanks!). I love that I can push custom apps to workstations, and all I have to do to onboard a new workstation is to install the Addigy agent.

Inconvénients

Addigy has an opportunity to improve their monitoring tools. While they are great when reporting when I request to be informed if a server goes offline, the ticket does not auto-close if it comes back online. Also, it seems to hoard old version of software in their local repository on the workstations, which could fill up space, but that could be an issue on my end not knowing how to automate cleanup.

Alternatives envisagées 

Jamf Pro et Kandji

Pourquoi choisir Addigy 

Kaseya is not as powerful at remote management of macOS products, nor does it provide an MDM solution

Logiciel antérieur 

Kaseya VSA

Pourquoi passer à Addigy

Pricing, Reviews, and usage within an MSP
Darren
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Addigy is a decent light MDM

Publié le 05/08/2022

It is easy to use and deploy to devices

Avantages

The software is easy to configure and use.

Inconvénients

This solution needs more specific documentation and wider reach of support in other time zones

Alternatives envisagées 

Microsoft Endpoint Manager

Pourquoi passer à Addigy

Yes
jp
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

MSP Friendly MDM Solution for Mac

Publié le 23/08/2022

Addigy allows us to manage a large number of computers with few people. Being able to setup procedures for multiple clients in one interface is extremely valuable. This allows us to apply the work we do for one client to others easily.

Avantages

We’ve used Addigy for 5 years. We were using JAMF before. We like that Addigy allows us to manage multiple clients from one login.
Addigy has matured enough that there are resources for almost any mainstream app or workflow. This means if you want to do something, odds are there are resources already posted. If there aren’t, support has been very helpful.
We also did ACE certification which helps keep up credentials for the Apple Consultant’s network. We’ve taken the course twice - certifications expire after 2 years - and have enjoyed the progress Addigy has made in their product each time.
Addigy has a few updates planned that will allow us to more easily manage our client's Macs.
Addigy has also streamlined their interface which helps.

Inconvénients

While support is great, the follow-up I’ve gotten from the trainers has been inconsistent. I've emailed on questions we went' over during the course and received no response.

Mike
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simple, efficient device management.

Publié le 04/08/2022

Top notch.

Avantages

Ease of use. Able to view all assets under a single pane of glass type environment. Reports are easily and quickly compiled

Inconvénients

nothing really. The entire system is simple to use and provides the best options for managing our client assets.

Alternatives envisagées 

Jamf Pro

Pourquoi passer à Addigy

Simple interface, remote support tools for connecting quickly to our client assets. Efficient process for updating 3rd party applications, as well as the ability to quickly create policies and MDM configurations.
Jason
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Addigy Mac Management

Publié le 04/08/2022

Addigy has been great since day 1 and we wouldn't be able to service our customers the same using any other product. Addigy has given us the tools to make the most out of what we do everyday and support our clients for their every need.

Avantages

Amazing support, a dedicated community and a team willing to work with you on anything you need. Truly a large service with a small community feel that will make you believe that your voice and what you need matters!

Inconvénients

Some systems seem to be redundant, such as updates and software deployment, but overall nothing seems to be lost anywhere.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great MDM Solution for Macs

Publié le 30/04/2019

We used Addigy for our small business (under 50 people) in several location. It allowed us to manage many devices over several time zones before we were able to switch over to Managed IT.

Avantages

We were able to deploy updates, software scripts, profiles & set up machines within minutes. Great visibility and charts that show you outstanding issues and how much you are saving when you close out issues. You can remote into computers or just look at user activity to see where they are using most RAM, what is freezing up, etc. You can set up alerts for KPs, out of date software, warranty ends, etc.

Inconvénients

Sometimes global deployment doesn't hit initially and you may have to deploy a few times in order for it to "stick." I don't know if this is an issue with Addigy software or with the Mac OS. Greater visibility into what profiles have been installed on the machine would be great - currently it does not show you.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201-500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Jamf, what the crap is Jamf?!

Publié le 20/11/2018

Avantages

Need to take control of your Apple devices? Don't want to spend six million dollars on Jamf and all its stuff? Go with Addigy! It's super awesome and provides all the great things that Jamf does but does it for a fraction of the cost and in an easy-to-use interface. Setting up is a breeze and management is just as simple. Addigy has been invaluable for us to gain some control over our Apple products. Highly recommend this one.

Inconvénients

I have no cons about Addigy. I just wish I were slightly smarter and could dial up a script in no time flat like some of the Addigy boys can.

Granville
Note globale
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Great remote access product

Publié le 09/12/2019

Love this product! Use it every day and constantly learning more feature that it offers.

Avantages

This program has a ton of features! Can be as robust or as little as you need. Easy access to view, control and management remote devices.

Inconvénients

Limited to Apple products. Also, keyboard shortcuts affect your Mac, not those who you are working on...such as Quit Application. It closes your remote session instead of whatever you might be working on in the session.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Best solution for managing lots of Macs

Publié le 22/01/2018

saving time, keeping every machine up to date and compliant

Avantages

It has saved us tons of time in deploying software, keeps all our machines up to date by pushing updates, and keeps security settings consistent across all 200+ of our Macs

Inconvénients

Console can be confusing to navigate, lots of work still to do with making it more intuitive. CEO was very pushy while we where trialing it.

Réponse de Addigy Traduire en français

We are glad you find our deployment capabilities valuable. Expect large UI/UX advancements this year, we are very focused on refinement. Thank you again for your business, and be sure to continue providing ongoing feedback directly to us.