--- description: EnjoyHQ : qu'en pensent les utilisateurs ? Lisez les avis sur EnjoyHQ, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: EnjoyHQ - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'expérience client](/directory/601/customer-experience/software) > [EnjoyHQ](/software/127075/enjoyhq) # EnjoyHQ Canonical: https://www.getapp.fr/software/127075/enjoyhq Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/127075/enjoyhq?page=2) > EnjoyHQ est une plateforme de référentiel de recherche basée sur le cloud conçue pour aider les organisations à centraliser et à partager les données de recherche UX avec les parties prenantes et les membres de l'équipe. Les fonctionnalités clés comprennent la gestion des utilisateurs, un espace de travail collaboratif, des traductions d'examen des applications, la segmentation des clients et l'analyse des sentiments. > > Conclusion : 14 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 14 Avis | | Simplicité d’utilisation | 4.3/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: EnjoyHQ - **Pays**: Los Angeles, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **Prix à partir de**: 200,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - @mentions - API - Analyse comparative et qualitative - Analyse des recherches utilisateurs - Analyse des sentiments - Analyse quantitative - Annotations - Catégorisation/regroupement - Collecte de données multicanal - Contrôles/Permissions d'accès - Enquêtes et feedback - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des connaissances - Gestion des exigences - Gestion des flux de travail - Gestion des idées - Gestion des utilisateurs - Importation et exportation de données - Marquage ## Intégrations (19 au total) - AskNicely - Delighted - Drift - Dropbox Business - Google Docs - Google Drive - Help Scout - Intercom - JIRA Service Management - Jira - Salesforce Sales Cloud - SatisMeter - Slack - Trello - Trustpilot ... et 4 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) ## Catégories connexes - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels de gestion des produits](https://www.getapp.fr/directory/991/product-management/software) - [Outils UX (expérience utilisateur)](https://www.getapp.fr/directory/1287/ux/software) - [Logiciels d'analyse de données qualitatives](https://www.getapp.fr/directory/1487/qualitative-data-analysis/software) ## Logiciels similaires 1. [Dovetail](https://www.getapp.fr/software/128343/dovetail-app) — 4.6/5 (97 reviews) 2. [Lucky Orange](https://www.getapp.fr/software/112955/lucky-orange) — 4.7/5 (260 reviews) 3. [Pendo](https://www.getapp.fr/software/107315/pendo-platform) — 4.5/5 (238 reviews) 4. [XM for Strategy & Research](https://www.getapp.fr/software/100394/strategy-and-research) — 4.7/5 (424 reviews) 5. [UserTesting](https://www.getapp.fr/software/1985015/usertesting) — 4.5/5 (130 reviews) ## Avis ### "Great feedback management tool" — 4.0/5 > **Utilisateur vérifié** | *3 juin 2021* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: The tool is quite simple, which means that the on boarding and the learning curve is quite short. It gets the job done > > **Inconvénients**: Lacks integrations Tagging is kind of cumbersome and could be improved… automatically tag based on ML would be ideal > > Good, but can be improved. Trust their development team will get the missing things done ----- ### "Easy to use, share and grow your insights over time\!" — 5.0/5 > **Moa** | *7 juillet 2021* | Compagnies aériennes/Aéronautique | Taux de recommandation : 10.0/10 > > **Avantages**: I very much enjoy (no pun intended) having this linear workflow of collection \> analysing \> structuring and reporting. I love the data management tools: rules, properties and tags. They are sophisticated and dynamic. > > **Inconvénients**: I'd like more variety in terms of data reporting: colors, charts, visuals. Especially in times like these when people are so stuck behind their screens. It's also part of how we show the value of enjoy to our stakeholders. > > We've learned how to aggregate data in a valuable and meaningful way, as well as share those insights more frequently and transparently across the company. I've been an advocate for Enjoy since the get go, and had plenty of demos for our company about how to use it. We now even have our CX team joining the Product and UX team in Enjoy which has been great. ----- ### "Still Getting Acquainted" — 4.0/5 > **Brittanie** | *19 octobre 2020* | Services aux consommateurs | Taux de recommandation : 7.0/10 > > **Avantages**: I love that the team will be more able to utilize past research once we get it all loaded and setup, but mostly I love the support that the team gives in setting up EnjoyHQ. They have some amazing documentation and support articles on getting started. > > **Inconvénients**: I wish I could allow all viewers to search through the archives and discover trends on their own. > > So far, it's been great, but we're still in the setting up stage. ----- ### "Experience with EnjoyHQ as a B2B marketing platform with 1000 employees." — 5.0/5 > **Zsombor** | *3 octobre 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: We have a UX Research team of 6 persons, plus about 20 product managers. A tremendous amount of customer insights are generated every week. What I like most about EnjoyHQ is that it enables us to make use of that wealth of information. Whenever I start a new research project, I am sure to find 50 to 100 existing research notes that touch on that topic. It gives us a leg up. But that's just what a research repository at it's best. What makes EnjoyHQ special (we have tried 5 other solutions and surveyed 20 other) is I think the continuous care they show for our needs. Each other solution falls short somewhere along the research workflow. > > **Inconvénients**: Although EnjoyHQ follows sound and industry-standard data security practices, we miss a SOC2 or ISO27001 certification. Unfortunately, no other vendor has such certifications according to our investigation. > > Apart from accumulating knowledge and helping us to surface the relevant bits whenever those are needed it has the potential of reaching one of our long-term goals: democratizing research. What this means for us is 1) tapping into the knowledge of other -non-product focused- departments, e.g. sales and support 2) enable other departments to use our knowledge. ----- ### "Review EnjoyHQ" — 5.0/5 > **Caroline** | *18 novembre 2019* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use. The rules in which you can auto-tag feedback is very powerful. The support is great, fast and honest. Right now, we collect feedback more often and it is all collected in one place accessible for everybody. > > **Inconvénients**: At this moment (I am using this software for a month now) I have nothing I dislike > > We are now collecting and gathering feedback company-wide that is accessible for everybody. We can now do follow-ups on the received feedback to build customer loyalty. And most importantly, we can now improve our software product based on user feedback to met user needs. ----- Page : 1/2\ Suivant: [Page suivante](https://www.getapp.fr/software/127075/enjoyhq?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/127075/enjoyhq) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées