
SAP Crystal Reports
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162 avis
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best Reporting Tool
Publié le 01/02/2021
Crystal Reports has become our essential tool for the day to day business life. It is compatible with many databases.
Avantages
Fully customizable Report tool suits for the entire company. Even without an expert in programing Crystal Report can be used to deliver decision-making reports. Very easy configuration with MS SQL, MS Access, and much more other databases.
Inconvénients
Could not notice any big cons up to now.
- Secteur d'activité : Collecte de fonds
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Powerful and easy to use
Publié le 12/03/2019
I love working with it and when I retire, I am going to come back as a Crystal Reports programmer. :)
Avantages
I love how I can take data from our database and present it in a pleasing way for our users. I have been using Crystal Reports for almost 20 years and find it very powerful. I can build a report very quickly and a few simple format changes and make it look professional. I developed a program to run a series of reports with parameters passed from the program. I can do our month end process in minutes instead of running 100 reports one at a time. So it is great for creating a report and easy to add to a .NET program to be run automagically. Pretty cool!
Inconvénients
It can be time consuming to build a complex report with lots of formulas. Not a fault of the software. Just the process is long at times when you have over 100 formulas. It would be nice if there was a feature where you could easily clone a formula and then change it quickly for each situation. Although, maybe in a newer version of CR this might be possible.
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Reporting system is comprehensive, but difficult to use.
Publié le 26/07/2018
Avantages
The ability to customize reports is helpful.
Comprehensive. The system has the ability to report on many aspects of business.
Inconvénients
Difficult to learn report writing requirements.
Trial and error yields unproductive data reporting.
Once parameters are established for requests, downloading data fields is sometimes slow.
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
A Reporting tool that does it jobs with no frills
Publié le 15/04/2022
A good reporting tool for small and medium sized companies, though the new generation reporting tools like Tableau can replace this, the crystal reports are cost effective and efficient.
Avantages
simple and cost effective
tight integration with sap
easy deployment and scalability
Inconvénients
user interactiveness on report designs, lacks ease of use for end users to build reports of their own.
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
It generates the reports needed, but with a somewhat dated interface
Publié le 16/07/2018
Avantages
Connects to SQL and it gets the data as needed, and with the right formulas and know how, you can customize the reports to your liking get as specific as you need.
Inconvénients
Dated interface and not the most user friendly. If you have never used it, getting it set up and running might be a little confusing, but if you know some basic SQL, you can make it do what you need.
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
One of the very powerful and traditional reporting tools
Publié le 27/04/2018
Avantages
This is the traditional reporting tool that is used in many financial organisations.I have used SAP Crystal Reports 10 in my organisation. We can design highly formatted reports using this tool.It can connect to multiple datasources like ODBC,OLE DB etc.we can create Reports with different formats like pdf,csv,txt,xls etc. we can also create html,xml reports. The price of this tool is also inexpensive. We can create detailed graphs,dashboards.
Inconvénients
more features can be added in it to make the reports more attractive. Customer support is not that good.you have to be good in report designing and know sql to work on crystal reports.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Crystal, commonly used with sql commands
Publié le 18/07/2019
Report writer and user for over 10 years , great product
Avantages
Its comprehensive, well know and used across industries so many designers. Basic graphing but robust reporting.
Inconvénients
Could be more user friendly, you need about six months to get good at it
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good Software
Publié le 29/11/2018
Our customers use the crystal reports daily to print invoices, quotes, purchase order, etc.
Avantages
- customers can display their company's reports
- easy to adjust if the customer wants a report to be changed
Inconvénients
- at this moment in time I have nothing bad to say about this software
- Secteur d'activité : Équipement et fournitures de bureau
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 7.0 /10
Comprehensive reporting tool for SQL datasets
Publié le 01/05/2019
Crystal Reports provides us with the majority of our day to day business documentation, without crystal reports we would struggle to make informed decisions.
Avantages
It provides a safe and secure way of querying SQL databases, and creating business reports.
Inconvénients
Some of the features feel a little dated, designing reports that look good as well as making sure they include the right information requires a degree of skill and patience. You need to spend time learning how the specific program works, which is how it always used to be with all software, but nowadays users expect to be able to get going straight away.

- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 6.0 /10
A Bit Difficult
Publié le 03/03/2020
Overall I was used to using it, but I am happy we no longer use this system.
Avantages
The main pro for me was it made producing student evaluations easier. They would come out individually per course section. Which saves me time on editing and uploading to faculty review documents.
Inconvénients
The system was slow and many times did not work. The program my university used didn’t have a download option, we could only select to print. Which meant that the reports were processed and printed I would have to go back and scan them and send them back to me.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Picture perfect reporting tool
Publié le 30/03/2019
We use this for some of the reports where user is looking for a particular report but not for data extract. Well, most of the reporting is done on Universe and WebI, based on the need we also use Crystal reporting. We have multiple options for defining the formula, including mathematical and logical functions. We can use advanced data analytics and visualization in the new version but not yet explored by me.
Avantages
Crystal report are canned report, formatted report for printing purpose, like Legal reports, they has to be printed in predefined format, with cell size/cell width or logo etc. each and everything is modifiable). This tool is picture perfect reports since each thing is customizable. You can connect to multiple databases and send the free hand SQL for querying the data
Inconvénients
The security implementation is not good. Since query is done without any middle layer like BO universe, report can bring lot of data, no control on data level security etc. Also, the interface is not as good as Web Intelligence or other reporting components. Look and feel while developing is also not very friendly. Lot of adjustment to be made to make a template. Of late there are no much improvements made and it is costly for a customer to get the report created via a development project.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My review of SAP Crystal Reports
Publié le 27/08/2019
I work with this software every day and personally I think it's a perfect mix between the world of programming and design. It allows us to give a personal touch to everything we do. Perfecting as time goes on. It's how to ride a bike. It makes connections to multiple databases and is very accessible. Very good indeed.
Avantages
SAP Crystal Reports is one of the tools I most enjoy working with. Sincerely. It's linked to SQL - we can get our signature on a report that looks vulgar - through code. We were able to do 1001 things, and really have a style. It is an art, combined with the fact that it is programming. It is fabulous. I really love working with Crystal - it's my weakness of how good it is.
Inconvénients
Like any software, if the code is too heavy, or if it is a very complex procedure, crashes a little. But nothing special. Tolerable and irrelevant in the case.

- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Advance reporting tool
Publié le 20/08/2019
Its very sophisticated software for reporting and supporting asp.net based softwares. In terms of presenting the data as information, This is very very helpful . We are providing solutions for HR and ERP. End of the day whatever the configurations or customization we need clients are focusing on the out-put to present as a report.
Avantages
Very advance reporting tool and make life easier for people who are dealing with data sets and reporting.
Can create reports with complex filters and formulas. Also crystal reports are capable of giving attractive charts, tables and linked reports.
Also can be configure from different Data sources like MSSQL.
Inconvénients
Run time version and desktop version have some misalignment issue. But it can be sorted out in the coding level. And the option call Cross tab ,its a dynamically expanding table in crystal and there you can't have serial number when its comes to number of values listed.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Good Software, could be a bit more intuitive
Publié le 19/09/2019
Crystal Reports is a key software for our business. We use it daily to streamline data gathering in order to make sound business decisions and plan effectively.
Avantages
The best thing about the software is the variety that it offers in terms of report writing. You can link many different databases together and pull them all into one report.
Inconvénients
The software is fairly complex and could be a bit more intuitive. I am using an older version, so it is possible that the new versions are better. The software is quite costly.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Integral business tool
Publié le 05/12/2019
I've used Crystal reports for 14 years, and I've really been able to adapt it's capabilities to fit our company's needs.
Avantages
The flexibility of what I can do with my data is invaluable. I am able to create custom reports to extract necessary information from our databases.
Inconvénients
The newer version of this software does not allow me to open a new report while another report is generating, but it does so more quickly than the old software, so it's a give and take.
- Secteur d'activité : Équipements publics
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Crystal Reports - Enterprise version
Publié le 10/11/2016
Having been a user of Crystal Reports 2008 through 2011, I am a big fan of Crystal Reports. We have now migrated to Crystal Enterprise version and there are some big gains and a few misses with this version. The ease of use for beginners is much greater in the Enterprise version. If you are just starting out, the Enterprise version is a nice package. It features drag and drop capability, easy navigation, and plenty of customization for your visualization. There are still some nagging spots that have not been cleaned up, primarily in the formatting areas. Small things like drawing borders or creating grids are more hassle than they are worth. And if you make a small change in the report it could easily throw off your formatting and you will need to touch all those pieces again.
However, the power of Crystal Reports makes it well worth the minor annoyances. It delivers a powerful tool for delivering standard visualizations. It packs plenty of power that can satisfy almost any requirement.
Avantages
1) Ease of use.
2) Clean and standard reporting.
3) Multitude of ways to deliver your reports. Email, ftp, on demand, etc.
Inconvénients
1) Minor annoyances that can crop up out of nowhere; typically involving formatting.
2) For as mature as the product is, it still tends to crash more often than I would like.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
Excellent Reports
Publié le 15/02/2018
A great tool when your solution requires the use of crystal reports or report development tool.
Avantages
The software is very robust and has a lot of tools that make creating detailed reports very easy. The ability to attach to data sources make it a great tool.
Inconvénients
The interface can be a little daunting for new users and expanded functionality can require more detailed programming knowledge.
- Secteur d'activité : Édition
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Crystal Reports is a great tool for creating report forms, but lacks real computing power.
Publié le 04/05/2018
Outstanding invoices and payment receipts.
Avantages
Love the ability to create forms like invoices, statements, receipts, etc. You can add images to the reports. Easy to suppress sections depending on page.
Inconvénients
The software doesn't allow for really complex business rules. To get great reports, you need to setup views in your database instead of doing it within the reporting tool. It doesn't always easily swap from production to test databases. Often times, I have to go back in and remap the tables or views manually. Thank goodness for the "View SQL" option, where you can see what database it is using for each table/view. When they are out of sync, it's a long, manual process to fix.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Powerful query tool for just about any need
Publié le 27/11/2018
Avantages
I had to use a consultant to help me write the queries I use. We use them everyday to run our business and the work perfectly.
Inconvénients
Very difficult to learn the structure and commands. I felt a lot like I needed to understand coding. I resorted to hiring a professional to write our queries.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 10.0 /10
Excellent tool for business reports
Publié le 30/04/2018
Avantages
Ease of use. Customized reporting. Full integration with all systems. Stability. Automated schedule. Simple!
Inconvénients
There’s not much I find wrong with this program. As an operator I wish the reports were visible off site. It may be the way our company is setup.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great software
Publié le 30/11/2018
Avantages
The most powerful tool to create reports, you can modify the reports at any time and there is no need to re-deliver the application / software system. Easy to integrate with other software.
Inconvénients
There is nothing I don't like at this moment.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
SAP Crystal Reports: A reporting engine that stands the test of time
Publié le 21/05/2022
Very promising experience since 2001.
Avantages
All the reporting and data visualization features are there to support huge enterprise projects
Inconvénients
It is a bit expensive compared to other products
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
SAP Crystal Reports
Publié le 04/10/2018
I like that Crystal Reports 2013 + has the ability to run filters and queries without hitting the database more than once. The Crystal Reports engine improved with version 10 and has continued to improve, so reports run quickly for the most part (unless you've built a horrible SQL query in a Command Object).
Avantages
I've used versions 5 up to 2013 - the power to do amazing formulas and formatting is awesome (from about 2010 to version 2013). Also, the ability to connect to almost any data source is great.
Inconvénients
It's not intuitive, but once you learn where to find things, it's a powerful reporting tool.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Most Important Reporting Programs
Publié le 24/05/2022
A good experience that taught me a lot about analyzing, coordinating and processing reports, especially when there is a large amount of data.
Avantages
I liked its compatibility with many software, especially those based on C# and ASP.NET, so it is indispensable in our software for extracting and analyzing reports .
Inconvénients
I don't find any major downsides, but the user interface should be improved to be easier and more friendly .
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Crystal Reports is the robust reporting software for advanced users.
Publié le 10/05/2018
I use this software for all of my complex reports.
Avantages
Crystal Reports has more advanced functionality that other reporting tools just don't have. When I have a complex report to write, I go to crystal to write it.
Inconvénients
It is a little complex so there is a strong learning curve to be able to use it, however it is extremely powerful software. You also pay for what you get, so crystal is a little expensive and may not be worth the money if you only need simple reports.