Avis clients sur SAP Crystal Reports

SAP Crystal Reports

Outil de création de rapports pour les petites et moyennes entreprises

Note globale

4,3 /5
(167)
Rapport qualité-prix
4,1/5
Fonctionnalités
4,3/5
Simplicité d'utilisation
3,7/5
Support client
3,9/5

87%
des utilisateurs recommandent cette application
Classer par

167 avis

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A wonderful tool for the generation of reports.

Publié le 13/12/2018

I use SAP Crystal Reports to generate different statistics about the problems and requests in the...

I use SAP Crystal Reports to generate different statistics about the problems and requests in the technological area of ​​the company, allowing to customize each report based on the characteristics and hierarchy of the end users.

Avantages

What I like most about this software is that it allows you to quickly transform any data source into interactive and relevant content for different users. Also integrates design, modification and visualization capabilities in different types of applications such as .NET, Java or COM and
allows end users to access and interact with reports through different means such as Web portals, mobile devices and Microsoft Office documents. In general, it is an incredible tool for the generation of different types of reports, providing the option to widely customize each of them.

Inconvénients

Given the amount of tools and options that it offers, its handling is sometimes a bit complex, especially for users with little technical knowledge.

Christina
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Useful Tool once you know how to use it

Publié le 20/03/2019

I use Crystal Reports a ton. I have tons of reports scheduled to provide end users with statistics...

I use Crystal Reports a ton. I have tons of reports scheduled to provide end users with statistics and patient data. It makes everyone's jobs easier.

Avantages

Crystal Reports lets you create custom reports that allows you to extract data that you need. It is a great tool to drill down to a certain level when you have a large pool of data. I love the fact that you can schedule Crystal Reports through BI, and have them emailed or saved to a network folder.

Inconvénients

It isn't always intuitive. Creating formulas can be tricky and some of the functions and operators don't work as you would logically expect them to. Creating a report can be very time consuming.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 1.0 /10

Crystal Reports

Publié le 17/01/2020

I would not recommend using this product as it is extremely old and outdated.

I would not recommend using this product as it is extremely old and outdated.

Avantages

There is nothing about this product that is useful. It may have been a good reporting tool before, but there are many other products out there now that would be better to use.

Inconvénients

It is a very convoluted and tricky system to figure out how to use, it takes forever to figure out how to use. It is very old school and inundated.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

A Reporting tool that does it jobs with no frills

Publié le 15/04/2022

A good reporting tool for small and medium sized companies, though the new generation reporting...

A good reporting tool for small and medium sized companies, though the new generation reporting tools like Tableau can replace this, the crystal reports are cost effective and efficient.

Avantages

simple and cost effective
tight integration with sap
easy deployment and scalability

Inconvénients

user interactiveness on report designs, lacks ease of use for end users to build reports of their own.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Reporting Tool

Publié le 01/02/2021

Crystal Reports has become our essential tool for the day to day business life. It is compatible...

Crystal Reports has become our essential tool for the day to day business life. It is compatible with many databases.

Avantages

Fully customizable Report tool suits for the entire company. Even without an expert in programing Crystal Report can be used to deliver decision-making reports. Very easy configuration with MS SQL, MS Access, and much more other databases.

Inconvénients

Could not notice any big cons up to now.

Marie
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Daily user of Crystal Reports

Publié le 10/05/2018

Avantages

I am the administrator of our ERP system which supports Crystal Reports. I use it primarily for modifying reports and creating labels. Most of my learning has been self taught. It's very easy to use and has great resources.

Inconvénients

The only issues I have had is trying to figure out which barcode fonts I need to use. Once I figure it out though it's very easy.

Utilisateur vérifié
Note globale
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

One of the very powerful and traditional reporting tools

Publié le 27/04/2018

Avantages

This is the traditional reporting tool that is used in many financial organisations.I have used SAP Crystal Reports 10 in my organisation. We can design highly formatted reports using this tool.It can connect to multiple datasources like ODBC,OLE DB etc.we can create Reports with different formats like pdf,csv,txt,xls etc. we can also create html,xml reports. The price of this tool is also inexpensive. We can create detailed graphs,dashboards.

Inconvénients

more features can be added in it to make the reports more attractive. Customer support is not that good.you have to be good in report designing and know sql to work on crystal reports.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Good Software

Publié le 29/11/2018

Our customers use the crystal reports daily to print invoices, quotes, purchase order, etc.

Our customers use the crystal reports daily to print invoices, quotes, purchase order, etc.

Avantages

- customers can display their company's reports
- easy to adjust if the customer wants a report to be changed

Inconvénients

- at this moment in time I have nothing bad to say about this software

Utilisateur vérifié
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Crystal, commonly used with sql commands

Publié le 18/07/2019

Report writer and user for over 10 years , great product

Report writer and user for over 10 years , great product

Avantages

Its comprehensive, well know and used across industries so many designers. Basic graphing but robust reporting.

Inconvénients

Could be more user friendly, you need about six months to get good at it

Utilisateur vérifié
Note globale
  • Secteur d'activité : Équipement et fournitures de bureau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Comprehensive reporting tool for SQL datasets

Publié le 01/05/2019

Crystal Reports provides us with the majority of our day to day business documentation, without...

Crystal Reports provides us with the majority of our day to day business documentation, without crystal reports we would struggle to make informed decisions.

Avantages

It provides a safe and secure way of querying SQL databases, and creating business reports.

Inconvénients

Some of the features feel a little dated, designing reports that look good as well as making sure they include the right information requires a degree of skill and patience. You need to spend time learning how the specific program works, which is how it always used to be with all software, but nowadays users expect to be able to get going straight away.

Raghavendar
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Picture perfect reporting tool

Publié le 30/03/2019

We use this for some of the reports where user is looking for a particular report but not for data...

We use this for some of the reports where user is looking for a particular report but not for data extract. Well, most of the reporting is done on Universe and WebI, based on the need we also use Crystal reporting. We have multiple options for defining the formula, including mathematical and logical functions. We can use advanced data analytics and visualization in the new version but not yet explored by me.

Avantages

Crystal report are canned report, formatted report for printing purpose, like Legal reports, they has to be printed in predefined format, with cell size/cell width or logo etc. each and everything is modifiable). This tool is picture perfect reports since each thing is customizable. You can connect to multiple databases and send the free hand SQL for querying the data

Inconvénients

The security implementation is not good. Since query is done without any middle layer like BO universe, report can bring lot of data, no control on data level security etc. Also, the interface is not as good as Web Intelligence or other reporting components. Look and feel while developing is also not very friendly. Lot of adjustment to be made to make a template. Of late there are no much improvements made and it is costly for a customer to get the report created via a development project.

Mike
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

A bit of a learning curve, but a life saver!

Publié le 05/12/2016

My job involves working with similar data that is housed in different databases, both internal and...

My job involves working with similar data that is housed in different databases, both internal and external. Before Crystal Reports, I would pull several reports out of several databases, bring the data into Excel and run pivot tables, vlookups, etc... to be able to see the relations in the data.

With Crystal Reports, as long as I have a common data field, (such as a part number) I can combine data from several different sources and run reports based on the related data. This is a much easier method.

For example, I am now able to run a single report that shows our current orders, the current inventory available to fill those orders and based on that, make a single order to our vendor for re-stocking. This used to take at least 2 hours out of my day... now it is quick enough that I run the report twice a day and very rarely have stock outtages.

Avantages

The ability to pull and parse data from several different data sources and report on the related data sets

Inconvénients

The learning curve is a bit steep, but once you set up a report, it can be re-run easily any time and as often as you need, quickly and cleanly.

Paul
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Software great, sales process a giant fail.

Publié le 16/08/2016

I received an email for 10% off and thought now was a good time to purchase the product. I ordered...

I received an email for 10% off and thought now was a good time to purchase the product. I ordered it and that went fine, but then I never received my license and download. I contacted customer support and they were awesome, and sent me a temporary license key and the download link! But I still have yet to receive the license key I paid for after two weeks!

Avantages

Crystal Reports is the standard for banded reporting. The functionality is amazing and there is almost nothing I can't do with it.

Inconvénients

The subscription pricing model sucks. SHould be able to purchase once and get our value out of it.

Réponse de SAP

Hi Paul.

Thanks for the review and we're glad you're liking Crystal Reports. I have notified the support team and they have found your order and are addressing the license key issue.

For your other comment on the subscription pricing, we need more clarification on that. Crystal Reports is a one-time purchase. Please follow up at sapstore.en@sap.com.

Thanks

Keith
Note globale
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Crystal Reports - Solid Reporting

Publié le 20/02/2019

I've used Crystal Reports in business since 1994. Each version has improved while maintaining ease...

I've used Crystal Reports in business since 1994. Each version has improved while maintaining ease and approachability. I highly recommend this software to anyone in need of an ad-hoc or print-ready formatted reporting solution.

Avantages

Crystal Reports can connect to a great number of data sources. Data Export functionality is feature rich allowing for exporting to most major file formats. Learning and understanding report creation and layout is very easy.

Inconvénients

Sometimes software updates can break functionality so take care in applying them. Crystal Reports is now owned by SAP, so beware of the horrible contractual and licensing agreements that may apply.

Glenn
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Good tool

Publié le 17/05/2018

Avantages

You can connect to any data source: ODBC, Access, Excel, etc
Price is relatively inexpensive compared to other tools on the market
Create complicated reports with the ability to adjust display and format to the level of detail I’ve never seen in a report writer
The ability to schedule reports

Inconvénients

Not intuitive – takes a skilled developer to write a complex report
Sharing reports with others
Exporting to excel takes a lot of trial and error sometimes to format correctly

Micha
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Couldn't work without it

Publié le 11/11/2016

Crystal Reports is built into a custom program that we use everyday. Our business couldn't function...

Crystal Reports is built into a custom program that we use everyday. Our business couldn't function without it. It generates reports from very large databases and allows for great customization of those reports. We did have some issues after upgrading to Windows 10, but those have all been resolved.

Avantages

What I like most about this software is it's seamless integration with our own program and the flexibility it offers us. We are on the cutting edge of our industry and I don't think that would be possible without this software.

Inconvénients

No cons

Sloan
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Crystal Reports fixed our cost-tracking and internal reporting

Publié le 26/02/2018

Avantages

We came from doing things using an excel-and-quickbooks-based homebrew system to Sage 300 and Crystal Reports. Using Crystal Reports saved us days or weeks of time last year generating financial reports and architectural transmittals.
+ Extremely Versatile
+ Can be used to bend commercial software to individualized needs

Inconvénients

- Report designer is not intuitive, but this is common for powerful and customizable software!
- Testing reports with Sage 300 specifically can be a bit of a pain as you need to re-enter parameters repeatedly.

Brett
Note globale
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 9.0 /10

Excellent Reports

Publié le 15/02/2018

A great tool when your solution requires the use of crystal reports or report development tool.

A great tool when your solution requires the use of crystal reports or report development tool.

Avantages

The software is very robust and has a lot of tools that make creating detailed reports very easy. The ability to attach to data sources make it a great tool.

Inconvénients

The interface can be a little daunting for new users and expanded functionality can require more detailed programming knowledge.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Reporting system is comprehensive, but difficult to use.

Publié le 26/07/2018

Avantages

The ability to customize reports is helpful.
Comprehensive. The system has the ability to report on many aspects of business.

Inconvénients

Difficult to learn report writing requirements.
Trial and error yields unproductive data reporting.
Once parameters are established for requests, downloading data fields is sometimes slow.

Oleg
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Great tool to build customized reports from Databases

Publié le 16/05/2022

I've been using Crystal Reports in my different roles, on and off for many years, and it is the...

I've been using Crystal Reports in my different roles, on and off for many years, and it is the best application of its kind out there. If you want simple no frills reporting, you can link your database to MS Access, and use built in reports there; but for advanced, professional reports you want to present to important clients or senior management, Crystal Reports is your tool.

Avantages

If you are familiar with MS Access, and it's built in Reports - Crystal Reports is similar feature, but much fancier, and a lot more flexible. You can built any kind of reports from your SQL Server Database. You can either do filtering in the report, or use custom view from SQL Server. Unlike MS Access where reports are simply nice - these look professional.
(I mainly used it with SQL Server, but it also works with MySQL, Oracle, MS Excel, etc)

Inconvénients

I haven't had any issues, but I heard people say that their support is not very responsive. I was able to built some very sophisticated reports, and never needed any support.

Nick
Note globale
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

Relatively easy to use but sometimes hard to find certain functions

Publié le 31/07/2017

Avantages

Built in report designer is very nice. It allows for quick and easy to use reports. It also works for a variety of different file types.

Inconvénients

Some functions are hard to find and error messages are very vague. If the error messages could help pin point the errors a little better it would be easier.

Fabrice
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 10.0 /10

Complete intermediate SQL reporting tool.

Publié le 16/11/2018

Avantages

Fully customizable reports that can be exported in a very large variety of formats. In depth formula editor allowing for endless possibilities.

Inconvénients

No built in scheduler. Reports need to be ran manually unless you purchase a different application.

Ailyn Mae
Note globale
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SAP Crystal reports for business

Publié le 16/12/2018

Avantages

It is very helpful for business to have this app because it has features to make very efficient reports.

Inconvénients

This app is very useful and also the customer service is very accomodating to every issues and it gives support to the customer.

Luca
Note globale
  • Secteur d'activité : Logiciels
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

A professional reporting software

Publié le 27/02/2016

Avantages

I used this software during my previous work experience.
Among the different reporstica tool I used I believe that Crystal Reports is one of the best in terms of usability.
The things I appreciate most of this software is the dynamic division of sections into groups and subgroups, the ability to easily modify the report output even from the view in the preview tab, and editable grid.

Inconvénients

Incorporating some reports in web pages I had some problems like misalignment etc.
The designer should be a bit 'improved in terms of appearance and functionality, also the graphs should be more attractive.

Mohamed
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Most Important Reporting Programs

Publié le 24/05/2022

A good experience that taught me a lot about analyzing, coordinating and processing reports,...

A good experience that taught me a lot about analyzing, coordinating and processing reports, especially when there is a large amount of data.

Avantages

I liked its compatibility with many software, especially those based on C# and ASP.NET, so it is indispensable in our software for extracting and analyzing reports .

Inconvénients

I don't find any major downsides, but the user interface should be improved to be easier and more friendly .