Avis clients sur Whatagraph
Whatagraph
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83 avis
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Amazing service for my clients which saves me a lot of time
Publié le 20/06/2018
Avantages
The automated reports are very easy to understand and have graphics which even non IT persons can relate to.
Inconvénients
It's missing a dashboard kind of functionality for the current actual state of things being measured. The reports are great, but I would like to have a had a `current view as well
- Secteur d'activité : Machines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Fast results due to logical concept
Publié le 20/11/2019
Monthly Management Report for Internet Activities. Fast and problem-free solution of the task.
Monthly Management Report for Internet Activities. Fast and problem-free solution of the task.
Avantages
For the monthly management meeting I needed a tool that quickly and easily shows the most important metrics around our website.
Due to the simple and logical concept of Whatagraph I was able to solve the task quickly and efficiently. For me it is very positive that after the setup I have no further effort to present the results.
Since I am the only employee working on these evaluations, this means a large work direction.
Translated with www.DeepL.com/Translator
Inconvénients
Personally, I think that the user interface might be a bit lighter and less technical. Practically this is not relevant, because the generated report looks perfect.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 1.0 /10
UNITED STATES Marketing Agencies STAY AWAY from these guys!
Publié le 04/02/2021
This was just an absolutely horrible experience. For marketing agencies especially in the US I...
This was just an absolutely horrible experience. For marketing agencies especially in the US I would highly to STAY AWAY. These people are extremely harsh and don't want have their customer in best interest.
Avantages
Their reporting kept on misreporting the numbers of views for my numbers to show an inflated amount of views that what there actually was. Also it showed that the views were coming from countries where they weren't. The overall reporting system has many many flaws and it comprised of selection that don't convey any value. In addition, the reporting interface does not have a modern interface.
Inconvénients
The sales professional lied to us. The customer service has extremely slow. One of the lies was that client success works US hours which is not true. Sales person convinces us we would be able to connect our login page to Whatagraph so clients can sign in but we saw that was a lie real quick. There is a [SensitiveContent Hidden] on-boarding call which is absolutely ridiculous When asked to push the billing date back due to all the bad experiences and none of the reports being sent out correctly, they were quick not to negotiate. Asked to cancel a few day before the bill was due and said I had to pay for another 30 days because of a 30 day cancellation policy.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Great for metric and trend monitoring
Publié le 14/04/2018
Avantages
Nice software for customizing instantly sharable reports of your website data. You can set up auto-email delivery which is great for monitoring your key operational measures. They offer a free trial so give it a spin.
Inconvénients
Not a true data analysis tool. If you want to drill into your data and get a deeper understanding look elsewhere.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Whatagraph brings better visibility for Marketing KPI's
Publié le 17/03/2021
Whatagraph brings better visibility for metrics all around marketing department.
Whatagraph brings better visibility for metrics all around marketing department.
Avantages
It's very easy to merge APIs from many different sources and the automation is great. You can have all data in one place and present it with one click during meetings.
Inconvénients
UI interface can be improved. It takes some time to setup first reports.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 6.0 /10
Quick visual reports, ideal for local businesses
Publié le 02/12/2019
Avantages
Quick and visual reports. Templates are really useful, and you can customize it with your own widgets.
Inconvénients
Not so flexible and powerful as Data Studio. Expensive is we consider the value for money. I miss more source integrations.
Réponse de Whatagraph
Hey, Jordi! Thanks for your review. We agree, Data Studio offers flexibility like no other, but it does require a high level of skill working with spreadsheets, whereas Whatagraph helps you aggregate and visualize data in a really simplistic manner.
As for the integrations, we're always happy to hear your suggestions! Let us know via the live chat on our site
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
This product is amazing!
Publié le 22/02/2018
It saved us a lot of time while using it. Also, the graphics are amazing.
It saved us a lot of time while using it. Also, the graphics are amazing.
Avantages
The user interface is easy to navigate . This tool has really good graphics. It saves a lot of time.
Inconvénients
I did not find anything that I would put into this category. There are some limitations in the sources that this service offers but the customer service is amazing. I called the customer service and ordered a fine-tuned version which fits our needs.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great tool! Great people! Great experience!
Publié le 22/02/2018
Time saving tool
Time saving tool
Avantages
I mostly liked that it is a very time-saving tool. Additionally, I liked that it easy to use and navigate. The graphics look good as well.
Inconvénients
It takes time to show historical data. It is limited to the most popular data sources. I really liked the rest of the features.
- Secteur d'activité : Politique publique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
One of a Kind.
Publié le 03/12/2019
Avantages
Whatagraph has unique reports propositions that add value to any social media strategy.
Inconvénients
The software limits integrations. If I could have more integrations, I would like more.
Réponse de Whatagraph
Thank you for your feedback, Igor!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy on the eyes beautiful reports
Publié le 16/12/2019
Avantages
Automated Client Reporting with beautiful and easy to use reports. It prevents me from making thing complicated.
Inconvénients
Having more integrations is always the best.
Réponse de Whatagraph
Thanks for your feedback, Deric!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Good dashboarding solution, the best support
Publié le 24/08/2022
Scalable reporting and monitoring when compared to GDS, and a very friendly team!
Scalable reporting and monitoring when compared to GDS, and a very friendly team!
Avantages
The software is excellent, it can do anything Google Data Studio can but comes with scalability and a great support team. All data connections are built-in, so no need for expensive third-party connectors.
Inconvénients
The development cycle is aimed at pleasing the greatest number of people, which means very specific requests might never make it.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Maximize data potential
Publié le 19/02/2021
We started to use this tool around two years ago, and at that moment, the situation was not...
We started to use this tool around two years ago, and at that moment, the situation was not pleasant. My team was making print screens, many excel sheets and sadly, a lot of human mistakes in the reporting process. We needed a solution and chose Whatagraph as it seems like a really attractive startup, really excellent customer support and a vision of where the product is heading.
Avantages
My favorite function is automation - you can set your reports for a specific date and time and be sure that clients will receive them on time and with the newest information. Also, there is quite a various reports library that you can use for the general reports and campaigns. This is also very helpful, as my team just adds channels and in seconds receives a report which you can send. This is a real time saver. I would not imagine my life without this tool.
Inconvénients
As we are long-time users - there were many bugs on the way in the past. Of course, customer support was always here to help, I think they honestly care to solve the problems, but still, the bugs bother you at that moment.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
They Hear Suggestions AND Implement Them!
Publié le 08/10/2019
Avantages
When I have had questions or asked if an option was available and it wasn't, the Whatagraph team took actual interest in what I was trying to do and went above and beyond to help me and also added in the feature that I was specifically looking for to make my report even better for my clients. I've never felt more heard from a company in all my life, seriously, it was awesome that they took my suggestion and actually did it.
Inconvénients
There were some small things that I didn't prefer when I first started to use this platform, but as time has gone on, everything that I didn't prefer was updated and is no longer an issue. This platform is very comparable to others in regards to features, however, this platform is the most budget and user-friendly.
Alternatives envisagées
TapClicksRéponse de Whatagraph
Thank you so much for the nice words, Theresa! Hope we'll continue to meet your expectations going forward :) And always feel free to reach out.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
All tool every marketer should have.
Publié le 13/07/2022
I’m a very happy user. I buy when I started my inbound marketing agency and got amazing feedbacks...
I’m a very happy user. I buy when I started my inbound marketing agency and got amazing feedbacks from the customers I use it with. It’s just a really great tool.
Avantages
The ease of use and deployment make whatagraph a must have in your Martech bundle. It allow you to monitor traffic and social plateform automatically and even send the report needed to your clients without you having to do the heavy lifting. Design is great and make the data easy to read for customers. Also they have an amazing customer service. Lately I had an access issue and [SENSITIVE CONTENT] sort me out in no time! Very professional and kind.
Inconvénients
I did not yet find something what limit my use but I’ll update my post if I do at some point.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Exellent and flexible tool
Publié le 26/08/2022
Avantages
- Extremely fast and capable customer service
- Easy to customize for customer's needs
- Supports almost every channel
Inconvénients
-Traffic sources have been dropping from time to time.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great marketing reporting software
Publié le 10/08/2022
Avantages
Easy to use, great to automate the reporting process, lots of integrations.
Inconvénients
Bugs every once in a while, nothing too critical.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Client Reporting Made Easy and Visually Pleasing
Publié le 26/11/2019
Very pleasing. Easy to use, clean reports, automation at it's finest!
Very pleasing. Easy to use, clean reports, automation at it's finest!
Avantages
I like the automation I can do with Whatagraph, I can deliver weekly updates to my clients and the reports look splendid. My clients are loving it and commend me for spending time collecting datas and making such beautiful and clean reports when Whatagraph helps me automate most of this workflow!
Inconvénients
All the features are working fine, if I have to recommend something for improvement it would be that they can add more new features more frequently. I don't see why they cannot dominate the market with such solid platform.
Réponse de Whatagraph
Thanks, Ricky! We have some exciting releases planned for 2020 so stay tuned and hopefully, we'll take down the market together :)
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Cross-channel reports heaven
Publié le 10/02/2021
I'm satisfied with this tool and its opportunities. They are fastly developing and adding new...
I'm satisfied with this tool and its opportunities. They are fastly developing and adding new features that I'm keen to try on.
Avantages
I work with several products at a time, running more than 100 campaigns. And of course, clients want to see it all. Here comes Whatagraph which gives me an opportunity to have all data in one place and in a visually appealing way. Reports are pretty, and it is easy for clients to understand them.
Inconvénients
Several times there were bugs that I had to report, but it was fixed.
- Secteur d'activité : Administration publique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best tool ever
Publié le 20/01/2020
So easy to provide the Board and senior managers with the overall performance of our work
So easy to provide the Board and senior managers with the overall performance of our work
Avantages
So easy to use and it is not costly - makes reporting so easy and I like that it compares with previous months or years
Inconvénients
Nothing - not anything not to like about this tool
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Whatagraph
Publié le 20/09/2019
Using Whatagraph has helped show clients the value of the marketing we are doing for them, while...
Using Whatagraph has helped show clients the value of the marketing we are doing for them, while easily showing them all the stats they care about. I also love that whenever I have a question/issue, the whatagraph support team is quick to get back to me with an answer/solution.
Avantages
I really like the ability to integrate all the platforms I market to, into one easy to read report for my clients.
Inconvénients
Nothing stands out as a dislike, it is expensive but worth it.
Réponse de Whatagraph
Thanks for the review, Ashley! Appreciate your loyalty and kind words.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 5.0 /10
Thank you
Publié le 20/11/2019
Avantages
Regular email reports are useful to submit to department.
Inconvénients
Sometimes I lose connection to my social media channels.
Réponse de Whatagraph
Thank you for your review, Connie! We're working on those issues, but they're not easy to fix, as most of the time the bug stays on Facebook's or other third-party tool's side.
- Secteur d'activité : Médias en ligne
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Reporting made easy
Publié le 23/08/2022
Avantages
I liked how user-friendly this software is.. Very useful and helpful for my monthly reporting I can easily pull all the data I needed for my reports. Great customer service.
Inconvénients
Sources keeps disconnecting for no reasons.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
What a time saver!
Publié le 07/10/2019
From start to finish it has been an amazing experience, from the sales to the support - 100%
From start to finish it has been an amazing experience, from the sales to the support - 100%
Avantages
I found Whatagraph at a time when I was frustrated at how long my client reports were taking each month and cutting into my bottom line when it came to staff time allocation. Our reports were taking hours to collate all the data from the different software packages and to include in the report. Now it takes no longer than 20 minutes, as the report just automatically pulls the data in the report each month in an easy to read format. Love it!
Inconvénients
Sometimes it can take a while to download a pdf copy of the report as it pulls the data. But the response from their chat help is awesome and it is always fixed promptly if need be.
Réponse de Whatagraph
So glad to hear that, Nikola! I hope Whatagraph will continue to satisfy your reporting needs. Let us know if there's anything you're missing from the platform.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
LOVED using it for the Free Trial Period.
Publié le 01/04/2020
Avantages
Being able to easily and quickly integrate our social accounts to report analytics for both the pages as well as the ads was amazing. Everything is easy to do. Branding it and making it look how you want was awesome.
Inconvénients
The only thing I did not like was the price. It is the only reason we aren't going to be using Whatagraph. If there was a free version or a more affordable price point for small startups like us, that would amazing!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Review of Whatagraph
Publié le 30/06/2022
Avantages
- easy to use
- helps to decrease the amount of manual work
- ability to create our own template
Inconvénients
- the disappearance of the numbering of pages
- the design in certain areas could be improved