--- description: Reputation : qu'en pensent les utilisateurs ? Lisez les avis sur Reputation, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Reputation - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse des réseaux sociaux](/directory/1607/social-media-analytics-tools/software) > [Reputation](/software/124475/reputation-com) # Reputation Canonical: https://www.getapp.fr/software/124475/reputation-com Page : 1/9\ Suivant: [Page suivante](https://www.getapp.fr/software/124475/reputation-com?page=2) > Reputation.com est une solution de gestion de la réputation qui aide les entreprises possédant plusieurs sites à surveiller et améliorer les notes en ligne, les avis, l'expérience client, le trafic, etc. Son tableau de bord centralisé leur permet de collecter des données et d'obtenir une vue à 360 degrés de leur réputation en ligne et hors ligne. > > Conclusion : 184 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 184 Avis | | Simplicité d’utilisation | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Reputation.com - **Pays**: Redwood City, É.-U. ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: allemand, anglais, français - **Pays disponibles**: Allemagne, Canada, France, Inde, Royaume-Uni, États-Unis ## Fonctionnalités - @mentions - API - Alertes/Notifications - Analyse de la concurrence - Analyse de texte - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse du public - Analyse visuelle - Autorisations basées sur les rôles - Benchmarking - Bibliothèque d'images - CRM Integration - Campagnes multiples - Collecte de données multicanal - Collecte de réponses hors ligne - Contrôle du processus d'approbation - Créateur d'enquêtes - Demande d'avis ## Intégrations (23 au total) - AdvancedMD EHR - Aline - CDK Global - Denim Social - DrChrono - Dynamics 365 - Entrata - Experity - HubSpot CRM - Meta for Business - Microsoft Power BI - Open Dental - RealPage - Rent Manager - ResMan ... et 8 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique ## Category - [Logiciels d'analyse des réseaux sociaux](https://www.getapp.fr/directory/1607/social-media-analytics-tools/software) ## Catégories connexes - [Logiciels d'analyse des réseaux sociaux](https://www.getapp.fr/directory/1607/social-media-analytics-tools/software) - [Outils de sondage](https://www.getapp.fr/directory/234/survey/software) - [Logiciels d'expérience client](https://www.getapp.fr/directory/601/customer-experience/software) - [Logiciels d'e-réputation](https://www.getapp.fr/directory/873/reputation-management/software) - [Logiciels de gestion des réseaux sociaux](https://www.getapp.fr/directory/927/social-media-management/software) ## Logiciels similaires 1. [Google Forms](https://www.getapp.fr/software/112857/google-forms) — 4.7/5 (11365 reviews) 2. [SurveyMonkey](https://www.getapp.fr/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 3. [Sprout Social](https://www.getapp.fr/software/20453/sprout-social) — 4.4/5 (606 reviews) 4. [Determ](https://www.getapp.fr/software/111813/mediatoolkit) — 4.4/5 (39 reviews) 5. [Birdeye](https://www.getapp.fr/software/112535/birdeye) — 4.7/5 (702 reviews) ## Avis ### "Reputation is a great place to see all your listings together" — 5.0/5 > **Nicole** | *29 mars 2019* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: Reputation has been a great source of information for one of our biggest clients. With over 1000 locations nationwide, we need to see how they're doing without having to look individually. We can do that with Reputation and it's awesome. I'm going to be making reports soon now that our information is uploaded, and have them scheduled to send out based on the information I choose which will make keeping up on it all so much easier. Plus our account manager and the other team members at Reputation that help us are so quick to respond to our questions and jump on a call same day if needed. > > **Inconvénients**: For the most part, Reputation is really great. I think I'm a little biased having managed CRM software in the past, but it would be really helpful if we were able to upload information ourselves. Like I said, our account manager is really great but with 1000+ locations, it would be great to be able to upload as needed, change individual locations, etc. ----- ### "THE place to manage your online reputation, profiles and digital presence" — 4.0/5 > **Utilisateur vérifié** | *31 juillet 2023* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: Reputation is a fantastic modular-based online platform designed to help organisations with multiple locations to manage their social media, reviews, third-party listings and surveys, all from one place.Having a platform that collects everything is great but where Reputation excels, is the ability to really understand what the customer is saying through NLP (natural language processing). It's always great to receive a 4 or 5-star review, but measuring just on a basic system like that won't tell you the full picture. With Reputation, the system can "read" the feedback and place the themes into categories, weighted on sentiment and volume. These insights can help with staff retention and attraction and support your marketing efforts (focusing on the areas you excel at) and operational teams (addressing regular areas of concern).We have been fortunate to have a brilliant CSM (customer success manager) who has been working hard to support us when we've run into issues (which do occur from time to time).There are other platforms on the market, but from those we tested, none were at the level of Reputation. Indeed, we have been using them now for almost two years, alongside many other well-known and respected brands across healthcare, automotive and hospitality, and therefore would recommend Reputation as your next provider of choice. > > **Inconvénients**: The platform isn't perfect. There are certainly flaws - for example, how some of the numbers are calculated, some of the broader customer support tickets aren't always dealt with properly (it does on occasion feel like the tickets are being rushed due to SLA rather than focusing on resolution of the actual problem), and on occasion, a small number of reviews don't get pulled into the platform - but I do recognise that the company are aware of their own areas for improvement and are actively working to address these - as any good company should be doing. In addition, sometimes issues are a result of connections provided by review platforms themselves. ----- ### "A lot of issues yet to be worked out on the tool" — 2.0/5 > **Mohini** | *31 octobre 2023* | Immobilier | Taux de recommandation : 1.0/10 > > **Avantages**: Reviews management piece works fairly well > > **Inconvénients**: All the Nuvi products are faulty - we faced multiple issues with post scheduling and now we're starting to completely move off of reputation due to the number of problems we've encountered over the last few months > > The customer service team is amazing but there are so many issues with the tool itself ----- ### "Great Business Tool" — 5.0/5 > **Utilisateur vérifié** | *2 juin 2023* | Automobile | Taux de recommandation : 9.0/10 > > **Avantages**: The reputation management part of Reputation is an amazing tool for businesses. It gathers a company's reviews from many different review sites and gives you a score. With this score comes tips on how to improve. This product is great for businesses that want to improve or start their online reputation, as well as established businesses wanting to maintain and manage their reputation. > > **Inconvénients**: I wish it was a little bit easier to change what sites are pushed for reviews. ----- ### "Great, but Can Use Work." — 4.0/5 > **Utilisateur vérifié** | *24 juin 2022* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: I enjoy how simple the software is and it gives me what I mostly need to execute my job. The layout is straight forward, I can send surveys at ease, review results at ease, and retrieve the data at ease. > > **Inconvénients**: What I like least about Reputation is the survey builder and understanding which features are what. Also, I would like if there was a sent history of when I send surveys to keep track of it. There really is no means on tracking your sent history besides getting a banner at the top each time you send a survey. ----- Page : 1/9\ Suivant: [Page suivante](https://www.getapp.fr/software/124475/reputation-com?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/124475/reputation-com) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Données structurées