SIMUL8

4,6 (135)
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Outil de modélisation et de simulation des processus métier

Note globale

4,6 /5
(135)
Rapport qualité-prix
4,5/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,3/5
Support client
4,9/5

95%
des utilisateurs recommandent cette application
Classer par

135 avis

Kristina
Kristina
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Ease of use and WONDERFUL customer experience

Publié le 09/08/2019

10/10 - I would purchase again. I also took the training with customer service rep and that...

10/10 - I would purchase again. I also took the training with customer service rep and that unlocked my use of the tool more than if I were to just buy and use without going.Both the reps are the two employees I interface with most and I can't say enough positive things about my experience as a customer and user. They already had the sale, they didn't need to keep helping me but I feel their attitude is for the product to truly help my decision making.

Avantages

Product is easy to use but the absolute BEST feature is the support. I can shoot an email with a question and get a very helpful response in under a day or, even better, I have emailed them my file and had support respond with where my error was. I wish I could give them 6/5 stars in this category.

Inconvénients

In today's world we are spoiled with things like the iPhone "just working" and there are a few features that require some extra clicks when trying to make changes. Also could have more "flashy" charts/features but I just export the data to excel when needed to make these.

Alternatives envisagées 

FlexSim, Teamcenter et Simio

Pourquoi passer à SIMUL8

When our team was evaluating multiple software, Simlu8 was the only one that had their price displayed on their website. There were others slightly cheaper through a quoting system but the Simul8 product in addition to the culture of transparency was plain better. Depending on which we were comparing it against, Simul8 had a better UX and/or better features for what we needed.
Maximilian
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

nine out of ten

Publié le 21/08/2024

The course was super helpful to better understand the basic building blocks and all of their...

The course was super helpful to better understand the basic building blocks and all of their options.

Avantages

simple to build quick simulations but has capability for more complex simulations

Inconvénients

Some options are quite hidden and are hard to find.

Réponse de SIMUL8

Maximilian, thank you for sharing your feedback with us! We’re thrilled to hear you find Simul8 straightforward for building quick simulations, yet capable of handling more complex needs. Making our software intuitive and valuable from the start is a priority for us, so it's great to know this aligns with your experience.

We understand that some advanced options may feel less accessible, as we’ve intentionally kept the interface streamlined for new users. However, we’re always looking to improve, so if there are specific features you’d like to see more prominently, we’d love your input! Please feel free to reach out to us at support@Simul8.com with any suggestions.

Thank you again for your review and for choosing Simul8—we’re here to support your simulation journey!

Iris
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Great support staff. But poor documentation.

Publié le 22/12/2020

Avantages

I value the availability of the support chat function. The support staff are very forthcoming and helpful.

Inconvénients

I need to use the visual logic functionality for most of my modelling. But the documentation for this is lacking. Comprehensive documentation, tutorials and documented examples would improve the experience significantly.
The VL interface is also quite frustrating as compared to normal programming languages. Finding commands is difficult, and the use of the interface is not intuitive.

Réponse de SIMUL8

Hi Iris,

Thank you for taking the time to write a review, user feedback is so important for helping us improve. We originally replied back in 2020, we wanted to follow up again as we've made improvements in the areas you suggested improvements.

Firstly the Visual Logic editor has had a major update. Yourself and other users wanted us to make it completely free type like other programme editors you use. We've now done this, so you can type freely with no verification getting in the way. To help beginner users we've kept the line validation but moved it to a separate mode. So now all users can have VL behave as suits them.

In terms of documentation we've since introduced Simul8 Academy and have introduced a range of new examples for Visual Logic. We'll keep adding to this bank each week so it will grow as a resource.

Again, thank you for the feedback. It has been invaluable and directly inputted to our product development. Thank you.

Frances Sneddon
CTO, Simul8

Zach
Note globale
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

An Ode to Simul8

Publié le 02/07/2024

Completely happy. Blown away by the capabilities. Looking forward to further my project with the...

Completely happy. Blown away by the capabilities. Looking forward to further my project with the team.

Avantages

Simul8 is the first simulation application I've used in my career and just wow! I'm completely blown out of the water. While still being in the early stages of production, this program has already solved multiple headaches.

Inconvénients

My one and only gripe, I wish simul8 would auto update itself.

John
Note globale
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Stryker & Simul8

Publié le 14/05/2024

The support provided is outstanding.[sensitive content hidden]was partnered with us. She was...

The support provided is outstanding.[sensitive content hidden]was partnered with us. She was amazing. She helped us build something from scratch by outlining a structured approach, being collaborative, working through together and explaining things a we go. Fantastic support, great knowledge, ability to create and nice communication style in getting things done right.

Avantages

The simplicity of the software and its capability. Need more time using software to get familiar with it.

Like the

Inconvénients

No issues to date. It is capable of doing what we need. Need more time using software.

Basic input creation has a lot of options but it may help to have quick tip guidelines or scenario examples.

Handover of model, in package provided it would help if support was provided here for a set period of time. A support service just to understand things better and possibly refine things in model.

Justin
Note globale
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Ashford user

Publié le 30/04/2024

A good experience overall but the support team are essential to enable one to get the most out of...

A good experience overall but the support team are essential to enable one to get the most out of the product.

Avantages

The basic building blocks are quite intuitive and simple scenarios easy to model. The Simul8 support team are excellent for help with more complex schemes.

Inconvénients

The visual logig guidance assumes a degree of coding familiarity. Given it is such a powerful addition to a model I feel the introductory guidance on line could be better presented.

Pranav
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

User Feedback

Publié le 11/07/2024

Avantages

1. Ability to visualize results, KPIs in Result Manager
2. Ability to export results easily
3. Ability to have Visual Logic code at one place
4. Built in plot features e.g. Utilization, Contents

Inconvénients

1. Hangs/Crashes a lot if the simulation input data is huge
2. Takes huge time loading (on every click) if simulation input data is huge
3. Visual logic needs experience (unlike java or other commonly used languages)
4. The resource-pool size value changes after optimisation experiment is run
5. Their is no direct way to plot utilization for activities that have replications (>0)

Bill
Note globale
  • Secteur d'activité : Papier et produits forestiers
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Simul8 Support and Service

Publié le 26/03/2024

Their customer service and support are second to none. As a statistician I used to think SAS had...

Their customer service and support are second to none. As a statistician I used to think SAS had the best service and support, but Simul8 tops them which I didn't think was possible.

Avantages

Great tool and very powerful. Like everything there is a learning curve, but you can get good results very quickly and as your learning progresses, you can build even more insightful models.

Inconvénients

Don't have any big dislikes. The graphics are not quite as elaborate as some other packages, but those packages are more expensive. The graphics quality does not detract from the results of the models.

Jodh
Note globale
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Logistics simulation review

Publié le 22/03/2024

Avantages

Can set up effective simulations in which scenarios can be easily altered to show the supply and logistical constraints etc.

Inconvénients

Navigation within the tool can be slightly difficult, as can designing dashboards on the tool

Colin
Note globale
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Great Product

Publié le 25/04/2024

Enjoyable to use and making the simulation.

Enjoyable to use and making the simulation.

Avantages

Support from team on getting started and support.

Inconvénients

Training in the start up package should be longer.

Jonas
Note globale
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great tool for quick but robust simulation modelling

Publié le 06/11/2023

Avantages

It is fast and easy to create simple models that work just as you expect. For more complex models there are also plenty of options, specially if you get familiar with the Visual Logic language.

Inconvénients

The graphical aspect could be improved, specially some option panels that get frozen. Also, it takes a while to open a model. I was using version 2022, maybe this was amended in later versions.

Rajkumar
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

SIMUL7 Review

Publié le 31/05/2023

My overall experience with this software is excellent. it helps me to improve my skills and...

My overall experience with this software is excellent. it helps me to improve my skills and knowledge of the work.

Avantages

The learning curve is low. All of the modeling choices are standard and simple to explain to executives. Once you've got your simulation running well, you can go really fancy with it thanks to the scripting language.

Inconvénients

The lagging of time and simulation is the least point about the software.

Scot
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SIMUL8 for healthcare use

Publié le 04/04/2023

The tool is great for modeling and addressing process throughput and constraint troubleshooting and...

The tool is great for modeling and addressing process throughput and constraint troubleshooting and forecasting. The SIMUL8 support team is also responsive and knowledgable.

Avantages

Creating initial models in SIMUL8 is very easy - like Visio on steroids. Once we got the flow parameters of the processes we were simulating, the current state model was built in hours, not days or weeks. Doing what-if adjustments and scenarios in cycle times etc to test future state is relatively easy. The model scenarios show 2 critical things very quickly; the points of constraint in the process, and the ability to meet end to end process throughput goals.

Inconvénients

Would be great if the multiple scenario adjustments for future state modeling & results could be tried and recorded in more rapid fire/automated fashion. That would allow for quicker optimizing of future process throughput/cost etc. Another helpful tool enhancement would be to install SIMUL8 on top of current enterprise software platforms (ie. SAP, Oracle, PeopleSoft, etc) to monitor and record activity timing that would auto-create the current state SIMUL8 model. This is very sophisticated, I realize.

Alastair
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

HND Manufacturing Engineering class

Publié le 12/04/2023

Extremely satisfying, I believe more organisations should be using Simul8. Students taught loved...

Extremely satisfying, I believe more organisations should be using Simul8. Students taught loved it, enjoyed the classes and spoke of trying to introduce current and future employers to Simul8

Avantages

Extremely user friendly. Students spent time using it and barely needed to refer to my guidance and notes. They picked it up in their own way very quickly and competently.

Inconvénients

Students did not use the graphics options much which could've enhanced the aesthetics of their models. This does not necessarily mean they graphics options need improved but perhaps they were not attracted to use them as they didn't look appealing (they're used to photo type gaming graphics)

Warren
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Simulation product in the market!

Publié le 03/02/2023

I have had many years using Simul8 in Industry, consulting, and it University Classroom. This...

I have had many years using Simul8 in Industry, consulting, and it University Classroom. This tool fits in too many ways to point them out in a brief review

Avantages

Ease of use and provides so much professionalism in presentation

Inconvénients

The robust features of Simul8 cover 100% of my needs.

Réponse de SIMUL8

Hi Warren,

We are so pleased that you are getting so much value from Simul8! Thank you for taking the time to leave such a great review.

We look forward to you continuing your Simul8 journey with us, and if there is anything you may need, the team will be happy to help!

Nili
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

New User Experience

Publié le 07/03/2023

Great experience, the support team is great! My problems were addressed quickly and effectively.

Great experience, the support team is great! My problems were addressed quickly and effectively.

Avantages

I enjoy the quality of support received from Simul8 team. The team is able to help you identify your needs for software version. It has the ability to take into account the complexities present in health care system, by using visual logic.

Inconvénients

Having templates for processes will help newer user learn the capabilities and limitations of the software quicker. For example if the software is applied to health care systems, templates of real life scenarios/problems where Simul8 was used would be very helpful. I recognize there are instructional videos on YouTube but having built-in template would be very helpful.

Ron
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SIMUL8 Initial Review

Publié le 07/04/2022

Overall, using SIMUL8 to build trial simulations has been great and very easy to use. Learning the...

Overall, using SIMUL8 to build trial simulations has been great and very easy to use. Learning the basics is easy, especially if you have previous knowledge of the foundations of discrete event simulations. Although I shared criticisms of the 'availability' of information for more complex modelling, I would like to comment that this is addressed by the level of responsiveness and support provided by SIMUL8 after purchase.
When I had 'what if' questions with SIMUL8 or if I was looking to see if a particular modelling characteristic is possible, their help email is responsive (usually less than a day to respond) and detailed. They will work with you on recommendations on specific aspects of your simulations that you may have a question on. There are also forums that they provide for their users such as drop-in sessions where examples are shared by their consultants, which usually includes a question and answer period. Of course, their support team isn't going to build your simulations for you, but having a post-purchase support team that is able to answer complex questions through multiple forums (emails, drop in sessions) is extremely valuable.

Avantages

Although SIMUL8 has not been used in a formal project, I will comment on the positives of the solution in the context of building trial simulations of areas in a healthcare setting.

Previously, I built basic queuing model through spreadsheets. This was time consuming and limited to the basic pathways. In addition, it was difficult to build pathways which required resources or loops. It was night and day going from so much manual work to SIMUL8.

From my experience, SIMUL8 has made building straight forward simulations, assigning resources and timing very easy. I would estimate multi stage queuing models now take me an hour to build, whereas formulation on a spreadsheet would have taken multiple days. Most of the software for simple modelling is quite intuitive - especially the basic building blocks.

The other aspect that I enjoy with SIMUL8 is the built in statistical distribution tests through STAT:FIT. A major component of discrete event simulation is data availability and identification of the best distributions. Having built it into SIMUL8 makes it seamless to import data, test for best distribution, and enter the information into SIMUL8.

The last aspect I would like to comment on as it relates to SIMUL8 isn't actually related to the software itself; rather the post-purchase support provided by the SIMUL8 team. As someone fairly new to using discrete event simulation software, I appreciate the responsiveness and detail provided by the help team to my questions.

Inconvénients

Most of the 'downsides' of the software I found isn't with the software itself, but the availability of information for new users.
It would be helpful if the software came with a formal user manual or document. Although new users have access to SIMUL8 academy, the courseware does not cover all basic topics, so one would have to actively look for the information online on the SIMUL8 website.
There is also minimal information or examples that is readily available around modelling more complex scenarios when one is more comfortable with SIMUL8. This information may or may not be on the SIMUL8 website. An example is the use of job matrix when resources aren't limited to one work stations or activity. This is a common occurrence in healthcare so having this taught as part of SIMUL8 academy would have been helpful.

Michael Manuel
Note globale
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Michael M's Simul8 Review

Publié le 19/03/2023

Trying to upskill new starters in Discrete Event Simulation. The training has been good so far

Trying to upskill new starters in Discrete Event Simulation. The training has been good so far

Avantages

The training packages and support structures that Simul8 has

Inconvénients

Object replication is difficult to understand. Block inheritance could be a useful feature (parent child dynamic, where if a change is made to the parent, the child has the same change made to it)

Harry
Note globale
  • Secteur d'activité : Relations gouvernementales
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Simul8 Review

Publié le 30/06/2022

Avantages

Initially, the product wasn't easy to use, as the variety of features made it hard to remember what each feature could do. However, as I gained in familiarity, the software become really easy to use and navigate around. The varied features allowed discrete event simulation modelling to be done with ease, and include significant levels of detail. The ability to record/ store results in simul8, at a very granular level, and then export them to Excel made the analysis of the model thorough and comprehensive.

Inconvénients

Lack of available examples of Visual Logic coding online made it hard for me to do my work. I had to use simul8 support, which were very helpful. However, if more information was available online, I think this would benefit the wider community, and release strain on simul8 support.

Michael
Michael
Note globale
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Factory Simulation

Publié le 25/08/2022

We provide operational optimisation consulting and contracting to mainly engineering and operational...

We provide operational optimisation consulting and contracting to mainly engineering and operational department, developing and design new manufacturing facilities. Simul8 allows us to validating, optimising and communicating design plans.

Avantages

The software has a fairly linear learning curve so you can make simple models early and can progressively develop your skills to make more and more complex models. They also have great customer service with real technical expertise so you are never stuck on a problem for long.

Inconvénients

The skin and icon packs could do with a makeover and the animation functions overhauled.

Brian
Note globale
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

SIMUL8 for Manufacturing Applications

Publié le 03/02/2017

Having over 24 years in the simulation field, I have used several different simulation packages....

Having over 24 years in the simulation field, I have used several different simulation packages. SIMUL8 has surfaced at the top of the list for several reasons: Low cost per seat, Ease of learning the tool, Power & Functionality of basic simulation objects, Ease of data import/export, Ease of analyzing results.

SIMUL8 has proven to meet typical manufacturing design objectives such as:
1) Bottleneck Analysis and applying "Theory of Constraints" to designing and improving manufacturing operations.
2) Determining the optimal number of carriers within a material handling system (i.e. Power & Free, Electric Monorail, etc)
3) Determining optimal operator & resource utilization; including operating patterns & shift patterns.
4) Optimizing mixed model assembly lines; including scheduling and sequencing objectives.

I have learned staying with proven basic simulation objects works best when building models. SIMUL8's "Visual Logic" contains enough commands and logical constructs to capture coding conditional events throughout complex areas within the process. Basically, learning how to apply basic "IF-Then" statements in conjunction with commands is all it takes to tap into its power.

Cons: Limited graphics & annotation, Save often as model can lock-up, Operator Travel Links can become corrupt.

Good point is with time... you can usually find work-around's to avoid some of the listed shortfalls.

Avantages

I stay with the basic simulation building blocks and design and implement complex manufacturing designs.

Inconvénients

Annotation and screen graphics are lacking. Operator travel links can become corrupt.

Diego
Diego
Note globale
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Great Software and Customer Support

Publié le 04/11/2021

Have used Simul8 on a variety of projects ranging on different sectors. The main goal has always...

Have used Simul8 on a variety of projects ranging on different sectors. The main goal has always been to optimize the process and improve the KPI's that we are attacking.

Avantages

I like the software because it's easy to use on a basic level and you can unlock the next level with more complicated tools and functions, the support team is amazing available for any questions you might have and always ready to help.

Inconvénients

The webpage software lags when using, the app is way better. Reporting results has a basic view can be more advanced.

Alternatives envisagées 

Simio

Pourquoi passer à SIMUL8

Customer support
Utilisateur vérifié
Note globale
  • Secteur d'activité : Organisme social ou civique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Discrete Event Simulation in Civil Service - very helpful

Publié le 04/05/2022

Very helpful for facilitating Discreet Event Simulation Modelling, particularly for sharing with...

Very helpful for facilitating Discreet Event Simulation Modelling, particularly for sharing with stakeholders. Sometimes a little slow and glitches do seem to appear, although this could just be me.

Avantages

Ability to label work items and visually show how they move through a system.
Incredibly helpful Customer Service from [SENSITIVE CONTENT] following a bootcamp.

Inconvénients

Slow to extract raw data from and glitches.

Réponse de SIMUL8

Thank you for taking the time to leave a review. It's greatly appreciated as it helps us improve.

You said you found it slow to extract raw data from the simulation. We're currently developing a new feature to extract transaction logs of simulation data with just a few clicks. It'd be great to speak with you to get your feedback and share our beta versions with you. If you'd like to get involved please email support@Simul8.com and they'll link you up with our Product Development team.

And thank you for your positive feedback on our customer service - our team are awesome - we're incredibly proud of them!

Gosse
Note globale
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Synamic - Simul8

Publié le 21/03/2022

We're using simul8 as an addition to our consultancy activity so the application differs from...

We're using simul8 as an addition to our consultancy activity so the application differs from customer to customer. But so far we used it as;
- a planning tool for an existing factory.
- bottle neck analysis.
- reviewing factory expension concepts.

Avantages

It's easy to learn the basics and as soon as you get the hang of it, it's very easy to increase the level of difficulty in your models. Web engine makes it very easy to show at customers. The share functionallity gives our customers the ability to work with the model themselves.

Inconvénients

It would be a great feature if desktop and web-version acces files from the same cloud based folder.

Remy
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Simulation for Pre-op Clinic Redesign

Publié le 16/12/2022

Overall it was great and will definitely be using when designing or redesigning hospital space in...

Overall it was great and will definitely be using when designing or redesigning hospital space in the future. I'll be moving to a new hospital and leading a team in the new year and will definitely be keeping this software in mind for use there!

Avantages

My colleague drafted up various designs for remodeling our Pre-op clinic and was able to walk us through the pros and cons in a number of variables like patient wait time, count of patients waiting, anticipated overtime for clinic staff etc. It was great to be able to have this software to simulation redesigns like this. My past simulation experience is with Arena which was clunky in comparison and not as user friendly when setting up simulation designs as seen with my colleagues setup.

Inconvénients

The reporting functionality was good but it looked like my colleague would have to manually add items to show up on the report as opposed to just providing all the information. This is really if I have to pick one con, it wasn't a big inconvenience.