Avis clients sur LawnPro
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186 avis
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
Lawn Pro is great. Very powerful
Publié le 07/05/2018
Avantages
Lawn Pro is detailed and covers all the bases. It can do anything a lawn care company needs to do. I used it during the trial, but it was more than I needed.
Inconvénients
Lawn Pro has a learning curve. Its strength in being all inclusive is also a weakness, because it take some getting used to.
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Good product but a little bit difficult to learn all features
Publié le 06/02/2021
Good, I am glad I signed up.
Good, I am glad I signed up.
Avantages
I like the way that everything is laid out and compartmentalized making organization easy.
Inconvénients
Software education and ease of use can be a bit of a road block. I don't know how to do something basic and have used it for almost a year.
Pourquoi passer à LawnPro
It was affordable and seemed simple enough for the scale of my business. It will be something we move on from but not until we are a bigger company.- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
Terrible
Publié le 11/04/2023
Avantages
I don’t know how long pro got all these favorable reviews. Because all around it’s a terrible terrible software. Right off the bat I signed up for the messaging. The text messaging and it immediately bombarded my clients with text messages copies of the same one. And customer service. Oh they’re terrible. [sensitive content hidden] is disturbed. I can’t even describe the words. It’s just terrible. I would advise to stay away from this software.
Inconvénients
Customer service. They were terrible. They’re rude and they’re short.
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Nice to use
Publié le 05/06/2020
Avantages
I like the billing set up on sending out invoices and how my customers can pay me.
Inconvénients
I cant think of anything I dont like at this time
Alternatives envisagées
QuickBooks EnterprisePourquoi passer à LawnPro
I didnt have to pay a monthly fee. And I is set up for lawn care.- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Great Value
Publié le 16/02/2021
Accomplishing exactly what I need it for
Accomplishing exactly what I need it for
Avantages
User friendly layout for new field operators. Affordable entry point
Inconvénients
certain features and restricted unless paid for as add-on
Alternatives envisagées
JobberPourquoi choisir LawnPro
non - intuitive design and poor customer service of old onePourquoi passer à LawnPro
intuitive design. & Free entry point up to 50 customers- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Not Bad
Publié le 16/07/2020
Avantages
The scheduling features are nice. I like how they constantly try to improve the product.
Inconvénients
Time tracking is a little confusing for payroll. Would also like more snow removal options billing options. All the extras you have to pay for monthly to use.
Alternatives envisagées
QuickBooks EnterprisePourquoi passer à LawnPro
Got offered a lifetime license for a discounted price.- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Lawn Pro: Great Service
Publié le 12/01/2023
It has been fantastic. There have been a few questions I have had but i asked [SENSITIVE CONTENT]...
It has been fantastic. There have been a few questions I have had but i asked [SENSITIVE CONTENT] in the lawnpro chat, and she helped out alot
Avantages
- Scheduling- Estimates and invoices- payment use with paypal or stripe
Inconvénients
There is nothing I dont like. It has been great for me and plan to use it until I max it out.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
A nice full-featured landscape business management tool
Publié le 24/01/2019
Avantages
The fact that invoicing, credits, payments, and mailing can all be handled in the same interface. Reporting is also good. There are many other great features that don't fit into our business model but are valuable tools for many landscapers out there.
Inconvénients
Ad-supported model detracts from the user experience. The mobile website is functional but usually requires two taps on a button to select something (depending on what part of the UI you're using).
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Law pro review
Publié le 08/02/2020
Easy tracking of customers, finances and schedule
Easy tracking of customers, finances and schedule
Avantages
Software is very versatile and can be used for more than just lawn company. I use it for other property maintenance functions as well.
Inconvénients
That most additional functions come with a monthly charge
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 9.0 /10
LawnPro makes it easy to find lawn maintenance professionals
Publié le 08/10/2019
LawnPro is a decent software for finding a lawn maintenance professional. It's probably not the...
LawnPro is a decent software for finding a lawn maintenance professional. It's probably not the best out there, but it's not bad.
Avantages
LawnPro is very easy and simple to use. It is very user friendly and walks you through each step in order to find the right professional for the job.
Inconvénients
I didn't like how many emails I received after using this software. I was getting reminder emails to choose a professional when I had already chosen one.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Becoming the Industry leader
Publié le 23/11/2020
I have been using this just a short time now (switching from a previous software of 10 plus years)....
I have been using this just a short time now (switching from a previous software of 10 plus years). I really am excited when I see all the offerings such as completing, invoicing, even marking paid (if your client pays at time of service) right on the spot within 2 mins. of getting done with a service. The ability to estimate remotely and have a professional estimate to deliver within minutes of an initial conversation is perfect for me as prospects come up to my guys all the time in the field and I might not be there but can land an extra service or client right away. The client portal is defiantly a BIG plus. With most everything these days online, this feature makes things that much easier to communicate and complete tasks like estimate acceptances and payments. My guys find it easy to use the time clock and I like I can see it in real time. The support I am getting when I find a bug or something not quite as I think it is intended is exceptional! I am glad I ran across this and made the switch. As I grow, this software will help me and easily grow with me.
Avantages
I love the real time information. If guys are in the field, I can see that they clock on to a work order right away. I like that the work order can be closed in the field right after service is performed and completed. I also like that the system can auto generate the invoice right then if selected as well as all the automations that can be set to notify the customer ( and me) after certain services or actions are complete. Big time saver. I can schedule, input, track, charge and collect payment all at the door of my clients. Real big time saver.
Inconvénients
They are always taking suggestions and implementing them, so I can't really say this or these are cons, only waiting to see when they might get a chance to implement. They are always looking for ways to tailor their software to what we, the user, needs. So just drop them a note and they will work with you if you see something not right or something you'd like to see different.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Fantastic for small business who can’t afford a full system
Publié le 19/04/2022
Experience has been fantastic, learning curve was not bad
Experience has been fantastic, learning curve was not bad
Avantages
The free option is fantastic for our small company, absolutely a game changer that we appreciate immensely
Inconvénients
I wish we could send bills to a separate email than the one associated with customer account for scheduling notices. Some clients have multiple properties that each need a separate email schedule notice, yet all are paid for through the owner
- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best program i’ve ever used
Publié le 31/01/2020
We purchased this program in 2016. Since then it has made my daily operations super easy and...
We purchased this program in 2016. Since then it has made my daily operations super easy and functional for my business. Any owner of a lawn care business would benefit from this program. The LawnPro team is constantly updating the features to make it better for their customers. Being able to schedule & invoice my customers after each visit saves me time daily & when we do our monthly invoices. Any of the old reviews are inaccurate as the reviewer either quit using the program before really learning it or is no longer in business. If you want to spend more time with your family & less time on the nighttime business work for the next day then this is your program to use!!! You have nothing to lose, try the free trial. It’s the best option we have found to keep up with everything a lawn business entails from schedules, invoicing, contracts, overhead, profit/loss, etc. and i don't even use all the features available.
Avantages
Ease of use
Quick response from tech support
Reliability
Inconvénients
I can’t think of any cons right off hand
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
My take on the Lawn Pro software
Publié le 30/01/2020
My overall experience with the lawn pro software is satisfactory. It is very helpful in my day...
My overall experience with the lawn pro software is satisfactory. It is very helpful in my day today routine for billing and invoicing for my lawn care business. Takes the stress out of multiple things that I had to deal with prior to finding this software. The ease of use is exceptional.
Avantages
What I like most about the software is the ease of use. I am not a very computer savvy person and one of the reasons I decided to go against quick books was that it was a little more complicated and difficult for me to use. This software has been easy from day 1 and continually improves its features and if I have any issues the support team always goes 110% above and beyond to help me fix the issue
Inconvénients
I really can't find any reason that I dislike this software
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
S&J Turf Solutions - Survey
Publié le 24/02/2022
Avantages
Customer tracking, billing, finances, and scheduling
Inconvénients
Do not like in billing adding ACH payments and have to gather customers banking account numbers
- Secteur d'activité : Agriculture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Lawn pro software
Publié le 19/02/2020
I have been with Lawn pro for many years. They have evolved into a great business partner,
and...
I have been with Lawn pro for many years. They have evolved into a great business partner,
and the internal improvements are continuous. Its not possible to be perfect, but the lawn pro team strives to go above and beyond in their feature rich program.
Avantages
The software has all the tools needed to run the logistics of my business.
lawn routing maps w multiple crews
multiple properties for larger clients
integrated invoicing w credit card and ACH payments
and crew management
Inconvénients
The time tracking / payroll assistance features are being upgraded but are currently a weak link.
Integrating images and multimedia into emails and texting could be improved.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome Software!
Publié le 30/01/2020
I've been using LawnPro for over 2 years. Tech support is just a text away. He always responds...
I've been using LawnPro for over 2 years. Tech support is just a text away. He always responds quickly to any questions I may have. Also, very open to suggestions on how to make it better. They're always updating and improving and it just keeps getting better. I love it!
Avantages
Ease of use. Granted, there is a learning curve but overall it's very easy to use.
Inconvénients
I think the only thing I don't like is the texting portion of the software. It doesn't allow me to text from a 5 digit number. It picks an actual phone number that has the same area code as my business number. It confuses clients and makes them think I have two numbers. I don't want that. I want to be able to do blast texts to all of my clients without giving them the option of replying.
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Program
Publié le 24/03/2022
Great , customer serivvce has been grat
Great , customer serivvce has been grat
Avantages
Love all the different features of the program, very easy to use
Inconvénients
One thing i would like to see changed is the application page (for spraying properties) if we didn't have to input the property and were only able to o by customer name it would be easier
- Secteur d'activité : Services et installations de loisirs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
HouseMax
Publié le 05/10/2021
Mostly good, a little expensive once converted to Aus dollars
Mostly good, a little expensive once converted to Aus dollars
Avantages
Works well off both laptop and iPhone, schedule works well
Inconvénients
Invoice emails go to spam, text messages won't let me register
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great product
Publié le 04/02/2020
Great product for the price.
Great product for the price.
Avantages
I used quick books before, Lawn Pro is more customized to what we do. Every time I have had a question or issue I have texted or emailed and got a response right away. It makes everything so much easier. If I want to know anything such as how much have we spent on gas this quarter I can click a few buttons and boom there it is.
Inconvénients
I would like to put my invoices in alphabetical order by last name and customer list.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Best money I ever spent!!!
Publié le 02/02/2020
My overall experience has been nothing but exceptional anytime I’ve ever had any issue [SENSITIVE...
My overall experience has been nothing but exceptional anytime I’ve ever had any issue [SENSITIVE CONTENT HIDDEN] has done everything to get it resolved immediately. I LOVE this software!!!!! I recommend it to everyone I know in the lawn business
Avantages
Makes life super easy especially when you can email customers invoices also has many other very useful functions like scheduling so if you have multiple trucks they can all have their own schedules and as the administrator you can see all their schedules and see how they’re progressing through the day
Inconvénients
No cons best product on the market hands down!!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Irrigation Use
Publié le 30/01/2020
Great.
Great.
Avantages
I love that all of my services are stored upon entering into this software. The fact that my customer database is intact season after season allows me to be efficient when it comes to scheduling, communication, etc.
Inconvénients
Thr routing feature is not free. If I am setting up schedules, I think the routes should be included.
Alternatives envisagées
Route4Me- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Awesome year
Publié le 13/06/2021
Awesome and ongoing
Awesome and ongoing
Avantages
Have been using this software for one year. Our revenue skyrocketed this year. Would recommend for anyone needing a software such as this.
Inconvénients
Nothing I have found nothing to take issue with.
- Secteur d'activité : Urbanisme et architecture
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Excellent Choice
Publié le 30/01/2020
I use it for weekly scheduling and keeping all financial records and invoicing.
I use it for weekly scheduling and keeping all financial records and invoicing.
Avantages
Excellent product that is constantly being updated and functions perfectly. Meets my every need.
Inconvénients
Sometimes there can be issues switching between functions that seems there should be an easier way. For me I would like to have a way to send an email to all my client form the program rather than exporting and copying.
- Secteur d'activité : Construction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Does Exactly what i need it to
Publié le 26/10/2020
The software has kept me and my business on track and thank the great support staff behind the...
The software has kept me and my business on track and thank the great support staff behind the code. i tried this software on a whim but stopped looking for programs when i came upon Lawn Pro
Avantages
Creating on-the-fly invoices and with a stable and reliable group of guys that have helped me out when i hit a snag in over 50 invoices. the invoices look and feel professional and am proud to hand it to a client for payment. :)
Inconvénients
the one thing that has lacked is when i needed to route more than the allotted spots for snow. i would have to triple check my list and figure where the missing clients needed to fit into the array houses i needed to visit.