Avis clients sur QGenda

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58 avis

- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
The light of my eyes.
Publié le 23/12/2024
Avantages
The features that allow me to bid for open shifts in my company is the one I like using at QGenda tool it has ensure equal and individual binding of shift work available hence improving work performance for all employees
Inconvénients
This tool is abit expensive and can be having difficulties while acquiring it because of this.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Worth the money
Publié le 15/05/2024
QGenda is great! I was hesitant to switch, even though I knew our previous scheduling platform...
QGenda is great! I was hesitant to switch, even though I knew our previous scheduling platform wasn't going to work as we grew. It's a great platform, service is fantastic, and it has upped our game.
Avantages
QGenda is very user friendly and has the ability to do more than we ask. It helps to keep everyone at every site organized and we are looking forward to expanding its capabilities within our group.
Inconvénients
One thing I struggle with but am learning is that to perform a function, there is often a couple different areas something needs to be changed for that function to be executed. The more I learn about the platform, the better I am at figuring it out, but is sometimes frustrating. However, QGenda support is AMAZING and is always will to help!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 0.0 /10
EMI review
Publié le 07/05/2024
Impersonal customer support. Our previous scheduling program had a support staff who new our...
Impersonal customer support. Our previous scheduling program had a support staff who new our organization
Avantages
Ability to customize subgroups within our organization
Inconvénients
Too complex to manage without Customer support
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Qgenda for Anesthesia
Publié le 02/05/2024
Really very positive. While there are some limitations with any product, having an agile and...
Really very positive. While there are some limitations with any product, having an agile and friendly support service more than makes up for it.
Avantages
The customer support is fantastic. I have a wonderful team that takes my requests and works hard to find ways to make them work.
Inconvénients
Because of the complexity of the product, it's not always intuitive for admin functions. This is why I rely on the customer support team.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Great Features!
Publié le 02/05/2024
Avantages
Qgenda has all the features needed for credentialing maintenance and they are releasing new additions at lightening speed. Customer service and support are readily available to assist when needed.
Inconvénients
Would like to see a true Payer Enrollment product.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Qgenda Review
Publié le 02/05/2024
Avantages
I like that if there are any questions my team and I might have the customer services email is quick to reach out and help.
Inconvénients
There are little glitches that can be fixed with in profiles, but other than that Qgenda is easy to navigate.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
Great Product
Publié le 02/05/2024
Avantages
Hands on training
customizability
Support
Inconvénients
Privileging but perhaps I am not familiar enough with the options.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
QGenda review
Publié le 02/05/2024
I would recommend QGenda to anyone who asked for a good web-based scheduling platform. QGenda...
I would recommend QGenda to anyone who asked for a good web-based scheduling platform. QGenda support has always been very responsive if we do need help with anything or have question. The initial set-up with QGenda went perfect and was a very smooth process. Our account managers were the best!
Avantages
I like how user friendly QGenda is for the users and admin. The tracking ability and report part of QGenda has really changed how our scheduling department tracks equality amongst our physicians. We used to do all of our tracking by hand which of course leave room for human error so with us being able to pull these statistics in the stats tab is life changing.
Inconvénients
Some of the newer updates that are available add to our workflow slightly. I do wish there was more options to turn off/on these updates.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Qgenda is worth it!
Publié le 02/05/2024
Avantages
Qgenda is a fantastic product. The algorithm has made our call schedule creation so much easier. Takes us a fraction of the time it used to. Customer support has been great throughout! Highly recommend.
Inconvénients
Still requires some tweaking once the schedules are made
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Highly recommend this platform!
Publié le 02/05/2024
Overall I definitely would recommend QGenda. It has an incredible number of capabilities; I'm sure...
Overall I definitely would recommend QGenda. It has an incredible number of capabilities; I'm sure there are many I haven't even touched. I need to keep exploring with it.
Avantages
- Being able to build compensation into the schedule
- Being able to add nonscheduled users to view specific schedules
- Being able to add a schedule that is unrelated to our practice but needs to be viewed
- Customer support is always very positive and professional
Inconvénients
- At times it's difficult to communicate some of the complexities of a request to customer support. Sometimes they believe a task is complete, but in some cases I end up finishing it for them.
- Some of the reports are hard for me to understand
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Qgenda Review
Publié le 10/05/2024
Avantages
The layout of qgenda is user friendly and allows for easy editing complex schedules with a lot of different tasks and seats.
Inconvénients
the automated scheduling and rules set up seem to have hiccups or issues each time we try to fix them a different one would arise so i just stopped using the automation. If it worked or understood our complexity better somehow, it would make scheduling easier but i think our practice schedule and rules are too complex for the system to not counteract some of them along the line.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
QGenda Review
Publié le 14/05/2024
I used to have great customer service support and felt like we mattered to the business, we have...
I used to have great customer service support and felt like we mattered to the business, we have been with them for over 10 years. The products are easy to use, extremely handy and great.
Avantages
Ease of use, versatility, mobile access, having everything all in one place, scheduling and credentialing.
Inconvénients
The new customer support system without having a dedicated person or two that we contact when something is wrong it takes much longer to get things resolved than it did for the first 10 years we used the product.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Texas Pulmonary
Publié le 07/05/2024
From day one we loved the product and the customer service that is provided
From day one we loved the product and the customer service that is provided
Avantages
I love the ease of assigning appropriate number of shifts and equally shared
Inconvénients
I least liked the programming of the individual rules and assigning them to the appropriate provider
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Payer Enrollment Specialist
Publié le 02/05/2024
Avantages
QGenda has helped me go fully electronic. Whenever i find a new way of doing something or if there's a glitch, QGenda immediately addresses the issue with great solutions and updates.
Inconvénients
Having to go out of a screen to go to another and it restarting you from the beginning of your process is time consuming. For example, if i am trying to look at a payer enrollment and need to compare information for two ASCs i have to go out and look at them seperatey. i am not allowed to look at two screens at once.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 7.0 /10
Great company that has lost some of its sparkle
Publié le 07/05/2024
overall today after 5 years I would give it a B-
overall today after 5 years I would give it a B-
Avantages
Qgenda was great in the beginning but over time as they grew and tried to expand into other areas they lost some of the special love they used to shower their customers with
Inconvénients
They outsourced customer service and instead of having an indidivudl assigned to your account you have generic people who respond to issues
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
Easy scheduling software
Publié le 14/05/2024
Avantages
Qgenda is easy to use in both creating and documenting an existing schedule. It is easy to modify as needed and is a great way to keep track of how much each physician is working. Shifts can also be counted.
Inconvénients
I don't love the calendar function. It is difficult to display a calendar for nonusers to see. We like to post our monthly calendar and nonusers don't need the details that users do.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
QGenda saves me more than 30 hours every month
Publié le 02/05/2024
It solved so many problems with accurately scheduling our staff.
It solved so many problems with accurately scheduling our staff.
Avantages
I just had to click a button and the staff's rotation schedule was completed in seconds.
Inconvénients
I didn't set up the users properly so that my statistics would report properly.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Radiologist Schedule
Publié le 14/05/2024
Avantages
Easy to use and set up. When looking for product, Qgenda was the only one that fit.
Inconvénients
I can’t think of anything that we really don’t like.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 8.0 /10
QGenda Credentialing Simplified
Publié le 03/05/2024
Despite the setup taking time as any new program does, I cannot speak more highly of QGenda. It is...
Despite the setup taking time as any new program does, I cannot speak more highly of QGenda. It is very intuitive and similar in operation to CAQH. It has a logical layout that makes using it relatively easy.
Avantages
I use the credentialing feature of QGenda. Its ability to collate and streamline the process and timeline to tracking providers' upcoming expiring licenses, certifications, etc is super helpful and stress-reducing. It has truly revolutionized my ability to stay on top of the process.
Inconvénients
The initial setup was time-consuming as is to be expected when you are collating and having to digitize documents which have often been just in paper format.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
The best schedule software
Publié le 02/05/2024
Excellent company selling a superior product
Excellent company selling a superior product
Avantages
Ease of use and reliability. As simple or as complex as needed.
Inconvénients
Modifying rules can be a challenge for some issues
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Probabilité de recommander le produit 8.0 /10
Important part of our practice
Publié le 07/05/2024
Avantages
QGENDA is easy to use. It is also easy to Understand and navigate. It’s ability to track the Number of days at certain rotations, as well as keeping track of vacation days makes recordkeeping easy.
Inconvénients
The ability to change the schedule as an administrator is difficult when using a mold device.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
QGenda review
Publié le 07/05/2024
Avantages
Qgenda is very easy to use and implement. It is fantastic way to keep all the physicians informed of their schedule and schedule changes. It is also fantastic for record keeping.
Inconvénients
Does not work as well with Safari on Mac as Firefox.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Qgenda is a Great Workforce Management Software
Publié le 07/05/2024
Avantages
Qgenda is easy to use and does a great job at automating what would otherwise be a daunting task.
Inconvénients
No real cons. However, I wish the Administrator view could easily see how many vacation days a doctor has available without running a report. In other words, the Administrator should be able to view this information just like the physician.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Rapport qualité-prix
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 10.0 /10
Easy to use
Publié le 02/05/2024
I dont think we could run our office as smoothly without it.
I dont think we could run our office as smoothly without it.
Avantages
Qgenda is very easy to navigate and our docs love it!
Inconvénients
I have none. Everything is really easy!
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
Note globale
- Simplicité d'utilisation
- Support client
- Probabilité de recommander le produit 9.0 /10
QGenda Review
Publié le 14/05/2024
Avantages
The interface is very easy to use, it helps keep our credentialing organized.
Inconvénients
I think there could be some features added to the credentialing part to make it easier to communicate with providers.