Avis clients sur eVisit

As I am physician eVisit give great support for me. specially eVisit help me to connect my patients who are in far away. Andalso they can pay online. Customer support is in great stage and eVisit is user friendly. Another important thing is I can send e-prescriptions through eVisit.

Sometimes get poor connection and little bit expensive. Not anymore cons to tell.

eVisit is user friendly and requires very little maintenance. The customization of eVisit was also a great selling point in the selection of a telehealth platform as well as its interfacing abilities.

It would be beneficial to have a "password" protection on the software to prevent anyone from downloading the product to have access to our providers. We have had a few people from various states across the country registering and attempting to contact our providers.

I'm very confident telling my patients that our office visit is HIPAA compliant and secure. Most of them have no trouble at all figuring out how to log in and use the platform. It's user friendly. I like that scheduling and billing is built in, and that patients can schedule themselves. I can also send treatment sheets, e-prescriptions, and attach other handouts as needed.

This is not a charting EMR. While it covers basic notes and you're able to create templates, I'm still looking to acquire another EMR (which means operating another computer during visits and having another patient portal for them to log into). There a few features that would be helpful; e.g. being able to schedule a patient myself, charge repeating fees and no-show fees (you can only charge them if THEY enter the visit). Seems to be some glitches with time zones.

I like the fact that the bare bone EHR is connected to the telehealth program. It is fairly simple to navigate by the provider and the patient. Customer service is fairly responsive, but can take time to get someone who can address the issue.

It is very expensive. For new business, there should be a way to offer a pay per visit while to business is growing. IT/tech support is not available 24/7. For a company that is open 24 hours a day 7 days a week, it is not good when a technical issue arises during a time when IT is not open.

eVisit is easy to use. Great scheduling feature. Seems to be easy for patients to set up and use. Comprehensive user interface.

Difficulty setting up new providers/onboarding is slow. Needs to have more options than just "Deny" as a response to a text notifying of a patient requesting an eVisit. Should have the ability to make a call to the patient directly from the text message in order to be able to communicate to the patient that you are not immediately available, but can connect with them at "such-and-such" time.

The interface is pleasant to look at. The actual visit is nice and seems to work well.

My patients have had issues signing on and they seem to have to go through a history screen in order to log in for their visit and to reschedule there seem to be some issues. Not quite seamless yet but its early days.

Ease of use. Easy to learn and utilize when working correctly. Good customer support so far with only a few hiccups.

Sometimes patients can not hear us. I don't know if this is due to software malfunction or user error on the patient's part.

Providers can connect anywhere and so can patients. In a society always on the move, eVisit can fit into our patients lifestyles making patient care and medication monitoring easy and painless.

Due to connectivity issues there are days that you cannot connect or calls are dropped. We have always wanted to be able to charge patient prior to the appointment like we do in office. We would also like a way to print a simple one page receipt.

The biggest advantage to this solution is that it combines audiovisual interface, charting system and credit card processing in one package. It is, in many ways, a turnkey solution for this kind of practice.

The ability to add to the information provided by a patient is somewhat limited. However, I was told by customer service representative that this functionality will be expanded in the future.

This product is very each to use and set up. Patients find it very easy to use as well. Customer Service is very good.

There really isn't anything I don't like. Sometimes the system freezes but that is rare and most likely unrelated to eVisit themselves.

Great access for patients. I've done visits on patients who are at work, on vacation, even while riding home from work

Too confusing for the less "screen smart" patient. Would be much better if the app could run in any browser, not just chrome or firefox

This program is HIPPA compliant, and evisit has friendly and quick customer support for any issues that arise.

You can not see your schedule unless you are in front if a computer, patients get kicked out if their appointments, not user friendly,

Ease of use and compatibility with various devices. Also, I like the fact that you can save and pint your notes for placement into the patient's chart. being able to type a Chat in the lower right corner is a cool feature too. It allows you to communicate with the patients that there are issues with volume or microphone for example.

If I call customer support, I often get someone who just impersonally takes down my number and records the problem - I do not get a feedback. However, in all fairness to the original eVisit folks who designed the platform - they were awesome and several of them were helping me out via their professional direct emails with my issues in the beginning and as Inwas getting started.

Very easy to use. Helped our revenue substantially

Compability with Athena EHR is a work in progress

It does the job I want it to do. More words so that this will go thru. Every good boy does fine. Girls and boys do good together.

The occasional bugs. More words so that this will go thru. Every good boy does fine. Girls and boys do good together.

How patient friendly it is and useful the software is quite self explanatory you create an account then see the doctor .

here's no denying that telemedicine is going to be an integral part of the future of healthcare in this country. Working in medicine nowadays, the ability to provide secure, reliable visits to patients remotely is critical. The hours I spent researching various methods, technologies, and full service companies all felt worth it when I discovered eVisit and their incredible team. From that first conversation and in every call, text, email, and video chat since, I've felt like every member of the eVisit team truly cared about my practice and my patients. They have worked closely with me along the way to ensure my launch was successful and that I'm continuing to drive more utilization with my clientel to meet the goals I had with respect to telemedicine. After being with the company for several months now, I'm still continually impressed by how user friendly eVisit is. If there is ever an issue that pops up, they are eager to help our patients out. Further, they have not only asked, but are actually interested in hearing my feedback about product improvements. I'm so glad I found eVisit when I did and know I made the right choice to work with such a fabulous company!