--- description: Appcues : qu'en pensent les utilisateurs ? Lisez les avis sur Appcues, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Appcues - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Plateformes d'adoption numérique](/directory/1627/digital-adoption-platform/software) > [Appcues](/software/121239/appcues) # Appcues Canonical: https://www.getapp.fr/software/121239/appcues Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/121239/appcues?page=2) > Appcues est une plateforme cloud qui aide les équipes produit à appliquer les processus de conception UX aux applications via l'analyse des interactions utilisateur. Parmi les fonctionnalités clés figurent intégration des utilisateurs, collecte des opinions, suivi de la motivation des collaborateurs, gestion des objectifs, tests A/B et reporting. > > Conclusion : 100 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 100 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Appcues - **Pays**: Boston, É.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **Prix à partir de**: 250,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Belgique, Brésil, Canada, Danemark, Espagne, France, Inde, Israël, Pays-Bas, Pologne, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - API - Aide contextuelle - Alertes/Notifications - Analyse visuelle - Ciblage du public - Contrôle de qualité des données - Création de contenu - Enquêtes et feedback - Formation sur application - Gestion des enquêtes et sondages - Gestion des flux de travail - Gestion des lancements - Intégration de l'utilisateur - Monitoring - Outils en libre-service - Prise en charge de plusieurs langues - Rapports et analyses - Segmentation de la clientèle - Suivi de l'engagement - Suivi des activités ## Intégrations (14 au total) - Amplitude - Customer.io - Google Analytics 360 - Heap - HubSpot CRM - Intercom - Klaviyo - Mailchimp - Mixpanel - STACK - Segment - Slack - Vero - Woopra ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique ## Category - [Plateformes d'adoption numérique](https://www.getapp.fr/directory/1627/digital-adoption-platform/software) ## Logiciels similaires 1. [Product Fruits](https://www.getapp.fr/software/2048058/product-fruits) — 4.7/5 (89 reviews) 2. [Rocketlane](https://www.getapp.fr/software/2049399/rocketlane) — 4.7/5 (127 reviews) 3. [Scribe](https://www.getapp.fr/software/2057869/scribe) — 4.8/5 (36 reviews) 4. [Whatfix](https://www.getapp.fr/software/101353/whatfix) — 4.6/5 (77 reviews) 5. [Pendo](https://www.getapp.fr/software/107315/pendo-platform) — 4.5/5 (238 reviews) ## Avis ### "AppCues is a leader and an Innovator" — 5.0/5 > **Brandon** | *17 juillet 2019* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Great software to help users learn how to use your Software. Very easy to set up and use. Tons of innovations and changes since I started with the company in a short time. > > **Inconvénients**: The only cons came early on when setting it up but all have been resolved now as it is much easier to use and intuitive. > > Overall I love Appcues and think they are in the right direction with continued innovation both on product development and thought leadership. ----- ### "Really good tool and CS team" — 5.0/5 > **Wes** | *2 août 2018* | Logiciels > > **Avantages**: It's so easy to set up amazing tooltips in our app. It requires VERY little technical knowledge and gives you tons of power. > > **Inconvénients**: It's expensive\!\! All of the tools in this category are, and this is the best one, but a price break would be very helpful for smaller teams. Maybe a different price structure? ----- ### "Easy to use, fast results\!" — 4.0/5 > **Ryan** | *23 mai 2019* | E-learning | Taux de recommandation : 8.0/10 > > **Avantages**: In my time using Appcues, it has been incredibly intuitive to use. From creating my first "test" flow, to designing more complex groups of flows that adjust based on user selections, it has been a breeze to use. It is also incredibly versatile when it comes to personalizing and targeting flows to specific groups of use. > > **Inconvénients**: One pain point that I have experienced is in the way Appcues interacts with our site. On many pages, users open and close windows without actually navigating away from a specific URL. This can make it tricky to guide users through processes that require the opening or closing of windows and menus. There are workarounds, such as stringing different flows together, but it does make the build experience a little more time consuming and difficult. > > We have used Appcues in a couple of different ways. We have used it to simply support the launch of a new solution or an enhancement, to provide targeted support during beta testing, and to provide reminders and updates to users. We have barely scratched the surface, and eve have plans to create a "choose your own adventure" set of flows, that allows users to select the amount of detail in a walk through based on their comfort level with our applications. We have seen amazing results in the impact on tickets coming into our Customer Support team. ----- ### "Easy-to-implement solution for a difficult problem" — 5.0/5 > **Matan** | *10 février 2019* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Appcues is very simple to use, and depending on your situation should be easy to implement in your website/product. Rather than your dev team building everything in-house, you can save a lot of developer time by having them just input the code and doing it yourself (non-technical guy here) > > **Inconvénients**: Not much, so I'll have to nitpick here. Sometimes when you're building a flow the buttons can lock and you'll have to refresh your page. Not too big of a deal and doesn't happen too often. A bug I'm sure will be fixed. > > They obviously are masters in this domain of user onboarding. I read their content for 6 months before implementing. ----- ### "great solution to engage users throughout their lifecycle" — 5.0/5 > **Muhammad** | *31 mars 2019* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: its very ease to use. allows me to test different hypotheses so dynamically. > > **Inconvénients**: Nothing significance comes to mind but analytics could be better > > it excellent. makes each step of the process so streamlines and as per exact needs. highly recommended ----- Page : 1/5\ Suivant: [Page suivante](https://www.getapp.fr/software/121239/appcues?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/121239/appcues) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées