Avis clients sur Rain POS

Ce logiciel dispose d'un support clientsCe qui le distingue largement des ces concurrents directs Très facile à utiliser et très rentable merci pour ce Merveille

Depuis plus de 8 mois que j'utilise cette application j'ai pas encore eu de problème ou d'inconvénients mais j'apprécie ce que je vois pour le momentJuste j'aimerais un peu plus de perfectionnement

My favorite feature about this program is your ability to take advantage of its touch screen

The only thing I think that this program could use is a couple more short cut apps to make navigation easier

Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.

I wish there were more yarn and knitting notions vendors integrated into the system.

I like how easy it is to add inventory and update the website as needed

the sizing and rotating of photos that I take

Having out POS integrated with our website and Reverb is key for us, especially during recent times of shut down.

At times the system has quirks that are an annoyance to the user and is a low priority fix for developers.

The ease of this software is very important. Being a small business i really don't have an I.T department so you guessed it we all become the I.T department in our office. The templates are easy to fill out and get your online presence ready for your clients.

The con is not a Rain problem it's not having the time on our side to complete at this moment.

Ease of use. Everything is there for you and if not I look up what I need.

Not everything I have in house is listed on your software.

Overall, this product has helped us get our products on the web and other selling sites quicker than in the past. The rental and class features have saved us a bunch of time

Too many bugs in almost every feature. In addition, bugs are fixed and changes are made without communication to the user base. Rain keeps adding features but the basic features still are buggy especially in accounting for costs and inventory valuation. In addition, once a bug is submitted and sent to development, we are not sure of the timing of the fix or the actual fix.

This is a great program that integrates a point of sale program with a website store that keep inventory stock levels on the website. The basics functions are easy to use and learn.

Rain POS needs to make some of the reporting more functional so that you can see product sales easier and for a monthly and yearly sense.

I am able to input inventory into the system in a timely manner.

I wish Rain Retail system would import my inventory over to QuickBooks. I have to input inventories in the system twice.

We have used Rain POS for many years. I appreciate that I can do so many facets of my business from one platform. POS, online sales, integrated inventory management, emails, and merchant services.

I would really like to have shipping integrated - when an order is placed, that it would be integrated with a shipping service like Shippo, which is what I use. The automatic emails would be useful if I could choose the products that were shown - like what is on sale. The automatic choices were so ridiculous - something old that was worthless in our system - instead of something we really wanted to promote.

It is easy to use and update, so I can create and modify my own products, and add products from the integrated industry catalogs. It provides me with useful information about my customers and sales transactions, data which really helps me keep and attract new customers. I especially like the batch product update feature so I can change a group of products at a time without having to individually update each product record. I have had good customer service, especially when there was a problem with the software. I have seen my sales grow and my professional online image enhanced. The cost is reasonable for my business so far. The video training is great and absolutely necessary to understand how to use the software efficiently. I also attended training at Fall Quilt Market which was excellent and highly informative.

I am disappointed that I am unable to integrate my email marketing with the website. In my opinion, The Marketing package is not as useful to online-only stores as it is to POS customers. The newsletter module is clunky and hard to work with. The email feature is useful, but since my email list is on a different service and not integrated, it is not as useful as it could be. It took awhile for my site to get up and running well, and to work out all the bugs. I had to be persistent in following up to get problems fixed and clear in my communication to be sure they understood what I was asking for.

putting products on the website was easy but switching where they go throughout the website is not

changing it sometimes it can be difficult to change the website.

Most features in this software are easy to use. I liked how easy the system was to set-up.

There do seem to be some 'bugs' with inventory levels as from time to time there are errors.

The program is quite intuitive thus making it relatively easy to use. I like the fact that it is cloud based so we can add another register as needed during very busy times. Also the integration between the website and the POS is great for product inventory. General ease of taking physical inventory.

There are a number of small glitches - ways to accomplish tasks that are not thought all the way through. I get a listing of UPCs from a vendor with my new order of earrings, many are duplicates that we have had. We upload the entire list, the system is not able to recognize duplicates and combine them just keeps adding the new number making physical inventory a nightmare. Customer name search is an "includes" function instead of a "starts with" so an Andy pulls up Sandy, Candy & every Anderson, i no particular order.

What I like best about Rain's website software is how easy it was/is for me to learn.

I like the extra things I get for my website with the marketing package, but most of what the package does for me has not worked and they keep trying to make it work and it does not.

The Software is so easy to use and if you need help the support team is always willing to help.

I would like the software to integrate with Facebook and Instagram.

Rain has tons of features, and for a music store that sells, rents, and repairs instruments, and also does lessons, there are a lot of things we need software for. With Rain, we can do most of it in one place, whereas in the past, we've had to have a system for this, something different for this, and something different for that also. It's a huge time saver and much less confusing to be able to do everything we need to do in one place. And the website is clean and easy to customize. Customer service is super easy to get in touch with and great to work with.

There are still a few bugs in this software. While the customer support guys are good about listening and working on fixes, there are still some small annoying things. For instance, when you delete a product from the Categories page, it does not direct you back to the Categories page, but rather the Products page. There's also not an easy way to move products into different categories in bulk. You either have to open each product manually, or you have to export the info to a spreadsheet.

Feature laden! and they are still developing more music store specific features! One customer data base, one inventory database. Integrated POS system, integrated Wed Store, integrated repairs system. Then add on: integrated short term rentals, rent to own with auto pay, layaway, email marketing abilities, gift card ability, coupon ability, push products to Reverb ability, create and save quotes under a customer name, track store account balances and apply to transactions, purchasing lists by vendor populated with qty triggered items and with and easy receiving and item costs updating.
Outstandingly responsive customer service!

Still waiting on the private lesson feature =( But it is in development and it sounds like it will be finished Spring of 2018. Would be great to see invoicing against a quote so I could do school business with schools requiring a PO number on an invoice for payment.

I love that Rain POS integrates with a website! I also love that RAIN continues to listen to suggestions and strives to add new features.

There are some reports that would be helpful.

I was using another online web service when I heard about Rain (Like Sew). I like what they were offering and the price was great compared to what I was paying. We signed up in 2013/14 and have not regretted it for a minute. I love being able to see what inventory we have, what our customers are buying, being to look back and tell a customer what a fabric was that they purchased.

There are always features and issues that could be improved upon but right now I'm happy with what we have.