LET THE ROBOTS DO YOUR WORK
4.4/5 (90 avis)Avantages
Flexibility and customization options | Many of the reviews I've read mention problems that are easily fixed by simply changing settings, or contacting the support team. I've found, over the last year and a half of using Schedulehead, that the power of the software under the hood is much more comprehensive than what you may see initially. In order to avoid confusion and make the onboarding experience frustration-free, it seems some of the more advanced features were not visible. However, a simple contact to the team at Schedulehead opened up a lot of power. The most important thing though, is the willingness on their part to roll out features custom to our account, and unique to our needs, at a very reasonable cost.
Inconvénients
If I had to say a "con", it would simply be that my company has been a customer of Schedulehead since they were much smaller than they are now, and we've been through lots of changes with them over the last year and a half. It's been very rare though, that a change had any negative impact on the user experience from our perspective. In fact, many changes have been made, at least in part, at our request. So to some degree, the 'con' for us, is also a big plus factor. The ScheduleHead team listens. And they respond quickly.
In Catering we are sometimes looking to schedule 80 or so people for multiple events and event sites on the same day. Schedulehead allows us to do so easily by building each event separately with event site information, uniform info etc. The auto text feature is also great allowing people to get info on events they may want to request to work.
Avantages
Schedulehead is built well for Catering. It allows you to schedule based on the event itself or in a regular grid type schedule for your more normal shifts.
Inconvénients
This isn't much to not like with Schedulehead. Especially after using it for a while.
It's been very easy to pick up but there are still some flaws and kinks that could be worked out. Luckily, support is very helpful and attentive to any issues we have with Schedulehead. Issues we've brought to light have definitely been acknowledged.
Avantages
Makes employees be aware of shifts as soon as I get them up onto Schedulehead. I can also contact everyone on a shift immediately in case there are any last minute changes.
Inconvénients
That bail out button needs to go! I don't like that employees are able to bail out, after confirming, with an ease of a button instead of canceling with an explanation. Also, I feel there are too many texts and emails that go out when working on filling work shifts.
Hi Aurora!
Thanks for the review! So that you're aware, you can disable the bailouts, and also customize them to fit your needs better. The goal of having bailouts is to allow workers to bailout (if they're going to anyway) but have them do so in a pre-approved timeframe and manner that works for your company. Otherwise, you can still disable them altogether.
I hope that helps, and if we can help any further please email support@schedulehead.com
Thanks!
My overall experience with Schedulehead has been positive. In the past what I am currently doing on SH I was manually doing on excel so it has created a way for me to have a lot more information at my finger tips.
Avantages
The ability to communicate with all employees and have a structured system.
Inconvénients
It is still a work in progress, and I like least at the moment is the look of the new interface. I like the box like look of the old interface. Also, the fact I can not just call someone not booked on a call. It is a few steps to get to someones phone number and then its in their profile it is not a call option. I have to copy and paste the phone number.
Avantages
Once you get in there and figure out all the features it very easy to navigate though and fill out.
Inconvénients
Some entries take more time than others but for the most part its pretty quick once you learn the ins and outs
This software has made a great change in how we schedule our employees, has cut down on our overall no shows for gig and the employees love seeing their gigs in a monthly view. This has cut down on wasted man hours . Thank you schedulehead
Avantages
Easy to use , Employee files have everything i'm looking for. simple to navigate. I love that is customized to our needs in the entertainment industry.
Inconvénients
So far everything is good to go! The overview is not user friendly and find it hard to understand.
Avantages
Liked being able to send out a job opening to our entire roster of staff all at once.
Inconvénients
Wished they could be able to log their hours through the app. The app needs more work.
Hi Chad!
Thanks for taking the time to review Schedulehead!
I just wanted to let you know that we've released a huge amount of new features over the last year, for example Time Tracking so that employees can log their hours directly through Schedulehead.
Checkout our YouTube channel for some quick videos:
https://www.youtube.com/channel/UCAr1gAyZ4tuZu-fvgZtCiHg/videos
and of course, our website at www.schedulehead.com
Thanks!
Easy to use, improvements on Beta interface became really helpful for time sheets.
Avantages
It is easy to navigate, the interface is very self explanatory. No major steps to take in order to find what you need.
Inconvénients
I have to sign out and then in again in order to move from city to city.
I practice taking my glasses off because I had a fantastic time and this program makes my already very busy job much easier
Avantages
The ability how to adjust scheduling needs based on operational requirements
Inconvénients
App could use a bit more features that are operationally assisting the operator
Avantages
How easy and organized it is. Very pleasing
Inconvénients
The look of it. Want a more Corp look to it
Avantages
Since my Company started using this system it has changed alot of things for the better ! Most of all its organized !
Inconvénients
we should be able to send 3 verbal warnings to employees
More time with less headaches of scheduling staff
Avantages
Schedulehead allows me to create events and notify staff in minimal time allowing me to concentrate on making the event successful for my clients. I don’t even need to remind my staff, Schedulehead does it for me.
Inconvénients
Isn’t an admin feature on the app version.
Overall, it’s great! It makes my job easier.
Avantages
The best thing about this is the ease of scheduling! It took an hour process and cut it down to minutes.
Inconvénients
Can be difficult teaching it to the people being scheduled, switching and the minor details.
Avantages
Easy to schedule and access for employees. No down time that we noticed. Great customer service.
Inconvénients
Time intergration could use some work. It was harder for us to add in time between platforms.
Avantages
The ease of use and being able to keep schedules and appointments organized within one program
Inconvénients
No complaints about the software currently. I will continue to use it within my team.
Avantages
It is electron which is way more convienient for me. The software is very user friendly and is easy to use.
Inconvénients
On my device it can be slow in dead areas.
Avantages
Schedulehead is a really helpful software for my lab; we've used it to schedule research sessions from participants and identify which research assistant (from a group) would be meeting them. It was really helpful to coordinate scheduling for several people in a dynamic way. We would often add or take out sessions at the last minute, and this program was really useful in showing clearly what those changes are, and contacting everyone in the group to let them know of those changes.
Inconvénients
The cost- we couldn't pay for the full version so we ad to stop using it. In general I think it's a great deal though, and if we get grant funding we will likely sign up for a full version.
Avantages
Looking up past and future shifts are great. Being able to inactivate or reactivate with a click of a button.
Inconvénients
Having past shifts listed in the current shift list page.
The new format
It would be nice to click on a worker to see what their past and future shifts are by just clicking on their name as an admin rather than going through additional pages.
Avantages
Product is very user friendly helps me and my staff with out scheduling needs from a-z
Inconvénients
I have no negative reviews in my opinion
Positive.
Avantages
I like that it is straightforward, easy to use.
Inconvénients
I am a tiny busy scheduling birthday party characters. I need lots of people who work very sporadically in their free time. I wish there was an option to have more than 10 workers in my case for free. I HATE the new view. Wish there was an option to just select the old view forever.
Overall, I trialed the program and then purchased because the software filled a very important need in my business.
Avantages
I was able to use several of the features to make my life much easier. The things I needed were all included and the documentation was way easy to follow. Support was great for the few questions I had.
Inconvénients
It could have just been my internet, but occasionally it would load a little slow. It only happened at the home, so I suspect that my internet is to blame.
Avantages
I like being able to share schedule info among employees.
Inconvénients
Too many Spam messages. Sent to my email
Works well for scheduling!
Avantages
It is easy to use and schedule employees. The interface is easy to use and clean, without a lot of extra unnecessary clutter to distract from the main purpose of the program.
Inconvénients
Seems a little like it is displaying on a Windows 98 computer. Love the simplicity, but the design could be a little more aesthetic.
The quickness of getting staff scheduled has been a lot better than current company using. I have not had cliches like current system has.
Avantages
The easy of scheduling and ease of scheduling multiple staff at one time
Inconvénients
The amount of emails coming in was little overwhelming
Avantages
An easy way for the small management team and all freelancers to see where we're at in real time
Inconvénients
Unable to assign staff to multiple events in one day. Advising of a clash is a great feature, but an option to override / accept anyway would be a very useful feature.
We schedule contractors for multiple events on a given day. We previously tried some of the well known scheduling apps, but were never able to find the right fit. Those applications seemed to think in terms of hourly employees, and it was very clunky trying to apply them to our use-case. Schedulehead was designed for event workers, or one-off type shifts. If you staff events, or have an application that requires more sporadic staffing of contractors on a case-by-case basis, Schedulehead is the only app I've found that handles this gracefully.