Avis clients sur Sunbird DCIM

Sunbird DCIM

Système de gestion de data center pour les moyennes et grandes entreprises

Note globale

4,7 /5
(152)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,5/5
Simplicité d'utilisation
4,5/5
Support client
4,9/5

99%
des utilisateurs recommandent cette application
Classer par

152 avis

Cyril
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Review Cyril Gomes - EDF

Publié le 01/07/2021

Ouverture du DCIM à un plus large publique au sein de l'entreprise car il est "user friendly"'

Ouverture du DCIM à un plus large publique au sein de l'entreprise car il est "user friendly"'

Avantages

Facilité d'utilisation, partie visualisation très agréable à utiliser. Large choix de reporting via les Widget. produit intuitif

Inconvénients

Gestion des widget en SQL. Pas de possibilité de créer ses propres widget graphiques sans passer par le support Sunbird

Réponse de Sunbird

Thank you for the positive feedback. Just want to make sure you know we create the graphical charts for you free of charge and can usually turn them around in a couple of days.

Mihail
Note globale
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Believe in your strenghts

Publié le 01/11/2019

Quite fast response from Support Team, always kind and a vast knowledge with lots of step-by-step...

Quite fast response from Support Team, always kind and a vast knowledge with lots of step-by-step help guides.

Multiple troubleshooting options
etc

Avantages

Good tool to monitor all equipment
easy to use
lots of admin/network options

Inconvénients

needs more bulk update of devices, eg: Change Timezone or Time on all PDU's , or Connect all PDU's to NTP server by a bulk option.
etc

Réponse de Sunbird

Thank you for the positive review. Have you tried out PDU bluk configuration clone feature? That will all you to set the NTP server and time on all you PDUs. This is a link to a video on how to use this feature. https://support.sunbirddcim.com/support/solutions/articles/24000046504-power-iq-7-0-how-to-restore-and-clone-raritan-and-server-tech-device-configurations

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

dcTrack Your do it all DCIM tool.

Publié le 01/04/2019

Utilizing Sunbirds DCIM Tool dcTrack has made me more efficient at my job and helping the teams...

Utilizing Sunbirds DCIM Tool dcTrack has made me more efficient at my job and helping the teams that use it work more efficiently as well. dcTrack has become our Gold Copy so to speak with regard to tracking our assets. It helps the Operations team find devices quickly, without having to look in multiple places for where assets should be. Sunbird has created a do it all tool that works, it does what it says it will do and the level of support you get with it is first rate. I can use my DCIM tool to help keep track of network ports, and empty cabinet space and run power reports.... the uses and possibilities are endless.

Avantages

The Visualization of my datacenter floor. i find myself in it all day going cabinet to cabinet. This portion of the tool gives you 3d CAD rendering of your datacenter that you can quickly click on a cabinet and take you to the device you are looking for. This feature also is very useful is seeing cabinet temps, power usage when paired with smart PDU's oh and one of my all time favorite features in this Visualization feature is the ability to measure out cable. You can click on measure in the menu and then click a point on your datacenter map then trace out where your cable will run and go point to point. It gives you an accurate distance so you know which cable lengths you will be using. Just one of the many various useful elements of dcTrack.

Inconvénients

I do not have many issues or complaints with regard to dcTrack. The issues I do come across tend to be buggy new release issues that once called into the Sunbird Support Team, it's handled and rectified quickly. For example there was an issue with having to load up Adobe Flash when opening a certain tab in the software. The issue was isolated to this one tab and only when using Chrome did it come up. The Sunbird team was quick to correct this and on the next software update release, it was addressed.

Réponse de Sunbird

Thank you for the detailed positive feedback. dcTrack is now flash free with release 7.0. Customer's have given us very positive feedback on our new modern elegant HTML 5 Flash free GUI. It also includes user option to use in light or dark mode. Dark mode looks really cool.

JonJon
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

the good and not so good about sunbird

Publié le 05/09/2022

Avantages

the availability of widgets for the dashboard, integration from devices

Inconvénients

limited protocol type in terms of integration, it only recognized SNMP protocol

Rob
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great tool for place and power planning, documentation of assets, data and power connections

Publié le 28/04/2018

Use it daily to document Data Center Power. Previously used it to document Data Center cabinets,...

Use it daily to document Data Center Power. Previously used it to document Data Center cabinets, assets, data and power connections, structured cabling. It is our source of truth for what's in the Data Centers and monitoring tool for temperature issues

Avantages

dcTrack is easy to use in that setting it up to model a data center follows the physical process of actually setting up a data center. Using it to maintain documentation of assets' placement, data and power connections is easy and logical. It also provides for great monitoring of power utilization and temperature/humidity with its integration with Power IQ. And the customer support is excellent! You are treated like a partner.

Inconvénients

dcTrack is mostly web-based but part of the functionality remains in an application called Classic View. This functionality is being migrated piece by piece, and a lot of it is accessible now from the web client. We look forward to the day when we no longer need to use Classic View as it is quite slow and it cannot be re-sized to see all of it at once without scrolling.

Réponse de Sunbird

Thank you for your positive feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode.

Bruce
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sunbird DCIM review-TMW

Publié le 30/11/2018

Overall experience in working with Sunbird has been excellent. The support teams are always...

Overall experience in working with Sunbird has been excellent. The support teams are always responsive and your first line of defense seems to have easy access to next level engineers which is rare to see however is a huge plus to us when we have problems to deal with. In some cases however, the first level of support clearly does not know a portion of the product and the case needs to be immediately dumped to engineers. Case in point is the rollout of VM Manager integration in version 6.x. As soon as it came out, we started using it and immediately ran into problems of which first level support had not even seen the new enhancement.

Avantages

Ease of workflow. Simple and intuitive and my team has been able to quickly pickup the process of using it with little direction. We appreciate Sunbird taking responsibility for maintaining a catalog of assets. We love the 3D visualization aspect and that we can spin the cabinet around and isolate cabinets.

Inconvénients

The visualization maps are really rough to look at and often look like a high school drafting project from the 80's. I can create beautiful looking maps in Visio but importing them from Visio to a cad file, then importing them into dcTrack looks like garbage. Even using straight cad files could use improvement.

Réponse de Sunbird

Thank you for your positive feedback. We have enhanced our internal new release training for our support team.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird DCIM Product & Service Review 2018

Publié le 31/08/2018

I’ve been a customer of the Sunbird product DcTrack for over 7+ years originally on the team to...

I’ve been a customer of the Sunbird product DcTrack for over 7+ years originally on the team to evaluate a DCIM product for our company. The DcTrack product hands down fit our needs the Sunbird team jumped through hoops at our every request. Sunbird meet our needs and assisted with every part of the installation to migrating our existing data into the tool. Over the last 7+ years we have requested enhancements to the tool which were accepted and implemented no questions asked. The support staff is second to none at times we required 24x7 support never an issue Sunbird is there. I’m so impressed with Sunbird I would even consider a position with them.

Avantages

Ease of use and navigation within the tool. The screens flow with all the information needed to perform any task.

Inconvénients

N/A - haven't found anything bad within the tool

Réponse de Sunbird

Thank you for the positive feedback and for being a Sunbird customer for over 7 years!

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Really easy to entry and collect data

Publié le 30/07/2018

An overview of all data centers and the components used there at a glance.

An overview of all data centers and the components used there at a glance.

Avantages

The possibility to import many devices, connections, racks and power connections via bulk import.
The spatial representation, the details at the rack view and the possibility to look at every single device.

Inconvénients

If you have created a device provisionally which belongs to the group Network and you later select the right device and it belongs to the group Standard device, you cannot simply change it. So if you have a device from the network group you can only exchange it for another device from the network group.

Miguel
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird DCIM Review

Publié le 28/09/2018

We are able to make quick search for our Hardware inventory and the overall costs around it. We are...

We are able to make quick search for our Hardware inventory and the overall costs around it. We are able to Power Manage our Rack as well as to provide the necessary details of our environment to our Financial dept.

Avantages

Easy to Configure, Great Customer Support.

Inconvénients

The Map configuration is a little difficult to achieve out of the box

Réponse de Sunbird

Thank you for your positive feedback. We provide free Visio and AutoCAD templates with a sample data center and common objects so you can create via easy drag and drop. See our support portal https://www.sunbirddcim.com/dcim-technical-support.

isa
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Data Center Inventory Management

Publié le 02/05/2019

Avantages

With Sunbird Dcim you can conveniently do Data Center Inventory Management. I'm reporting cabinets and servers.

Inconvénients

The licensing model can be a problem because it is cabin based.

Réponse de Sunbird

Thank you for the positive feedback. Yes, we keep it easy and only license dcTrack by cabinet All features are included with no restrictions on the number of sites, devices, sq. footage, sensors, users, etc.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird Software Serves us Well

Publié le 03/12/2018

With Sunbird DcTrack we are able to build and maintain an up-to-date inventory of our data hall...

With Sunbird DcTrack we are able to build and maintain an up-to-date inventory of our data hall equipment. PowerIQ enables us to monitor and quickly respond to alerts and alarms requiring attention and intervention. Both products integrate with our LDAP/AD directory services for centralized domain management. Excellent products supported with knowledgeable technical expertise.

Avantages

The software functions work as expected. Any product issues reported are responded to quickly. Technical support personnel know the product and are professional in their correspondence. They follow up to ensure we are satisfied with the fixes. The products are easy to use and the tutorials are outstanding.

Inconvénients

As far as what I like the least about the software, I would be hard pressed to find something of significance.

Réponse de Sunbird

Thank you for your positive feedback.

Greg
Note globale
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird dcTracks/PowerIQ: Great products and ease of use with excellent support

Publié le 07/01/2019

The overall experience has been great. In many implementations with software and other DCIM...

The overall experience has been great. In many implementations with software and other DCIM providers this has by far been the best experience we have had. The support is quick and direct, usually solving issues and answering questions on the first contact and typically in the same day. The team members providing instruction in remote sessions were knowledgeable and took the time to make sure we understood the functionality and how to repeat it. The product is great and fits all of our requirements; where there was not a direct process for an integration with other tools, the Sunbird team was quick to assist. The Sunbird software is easy to use, integrates with other products easily and the GUI is very clean. After demonstrations and comparison to 6 other competitors, Sunbird products stood out well above the rest.

Avantages

What we like most about Sunbird's DCIM solution is the integration between dcTracks and PowerIQ along with the great features, detailed user interface and ease of use. The software is setup in a way that is very intuitive to use and just as easy to implement from image to production use. The implementation/proof of concept team was great to work with. The weekly sessions made sure we were able to achieve all our requirements and not only assisted in setting up the software but showed the team how accomplish the tasks on our own so that we could replicate and update our data as needed.

Inconvénients

At this point there is not much that we dislike about the software. It contains all the features and ease of use we expected; and more. We would like an additional feature for integration with server cabinet door locks to see the status; if they were open/closed and who accessed the rack based on badge. The way the integration currently works is to send an alert when triggered but doesn't fully meet what we would like to accomplish.

Réponse de Sunbird

Thank you for the 5 start review. Customer success is our top priority. Feedback from customer's like you have greatly helped us in designing our 2nd Gen DCIM solution.

Todd
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird PowerIQ

Publié le 28/02/2020

Sunbird has been great to deal with. From sales to their help desk they are the best in the...

Sunbird has been great to deal with. From sales to their help desk they are the best in the business with communicating with their customers. I have never had a better experience with any other company from a help desk / support perspective. Literally five minutes after I place a ticket I get someone who is located in the States and has a high level understanding of the product able to help me. I couldn't ask for better support.

Avantages

When purchasing a DCIM tool we felt that PowerIQ gave us the ability to accomplish everything it was that we needed to do. This tool has provided us with such visibility into our data center environments wherever they may be. We felt this was the best tool on the market for the price with what are needs were.

Inconvénients

As of right now I have found nothing that I don't like about the product.

Réponse de Sunbird

Thank you for the positive feedback. Hershey bar with almonds is my favorite!

Mike
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Fantastic DCIM Application

Publié le 16/10/2020

From the purchase to implementation to use, the entire ride has been easy and fun to learn.

From the purchase to implementation to use, the entire ride has been easy and fun to learn.

Avantages

Ease of deployment and use; visuals are very useful

Inconvénients

Limited customizable reporting, although the support team will help create additional reports if needed.

Alternatives envisagées 

Nlyte DCIM

Pourquoi choisir Sunbird DCIM 

More robust and accurate

Logiciel antérieur 

Microsoft Excel

Pourquoi passer à Sunbird DCIM

Non-modular and ServiceNow API integration

Réponse de Sunbird

Thank you for your positive feedback!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

3D View/Bulk Uploads/Odbc DB Connection/Easy to use

Publié le 06/05/2019

If you haven't used a DCIM previously and want to quickly install and use a DCIM and learn how to...

If you haven't used a DCIM previously and want to quickly install and use a DCIM and learn how to use it quickly, I recommend this product.

Avantages

First of all it has an impressive easy-to-use 3D user interface.
If your knowledge of Datacenter components and operations is good, you can learn its usage in a very short time and define the new hardware models in 15 minutes without waiting for support. With the CSV upload feature, you can save a serious time by organizing updates in Excel that will last longer. End-to-end cable tracking is really successful. With access to the database via ODBC, you can prepare advanced reports and integrate with other applications. Payment is more flexible than other companies. Monthly usage is also possible. Unit prices are public on the web-site.

Inconvénients

Each circuit has to be terminated with an endpoint. This is necessary for you to do the job right, sometimes short-term temporary operations can annoy you.

Réponse de Sunbird

Thank you for the positive feedback. Our latest release will allow you to build partial circuits. Keep the ideas coming!

Joseph
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A true partner in Sunbird

Publié le 17/06/2016

We have found a true partner with the team at Sunbird. They are there to listen, investigate, and...

We have found a true partner with the team at Sunbird. They are there to listen, investigate, and offer advice and solutions to any questions we have. The product is flexible enough to adapt to what you need it to do while offering a solid structure to build on.

Avantages

Sunbird listens to all of there customers and then plans and implements the feature requests that provide the most improvement in a timely manner. The support team is attentive and works to both understand the underlining issue and providing work around and long term solution.

Inconvénients

The team is still working to eliminate the thick client. It isn't hard to use the thick client, but a little inconvenient to have to switch between thin and think. However you don't have to use it too often.

Réponse de Sunbird

Thank you for your positive feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode.

John
Note globale
  • Secteur d'activité : Supermarchés
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird PowerIQ - DCIM I couldn't work with out.

Publié le 13/09/2021

Avantages

Everything in PIQ is just so easy to use. From adding new racks, to adding new devices for monitoring purposes. Currently monitoring over 1k devices/sensors across the United Kingdom with ease. If you ever need support, Sunbird has your back with quick, easy to understand answers. They know their product inside out!

Inconvénients

We had a few teething issues when we first started with PowerIQ and the compatibility with some specific devices we were trying to add. Sunbird provided plenty of support and got to the bottom of the problem quickly. Fast forward a number of years and I don't have any cons with this DCIM solution, it just works as intended.

Réponse de Sunbird

Thank you for your review.

mesut
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Reasons to use DCIM

Publié le 09/05/2022

Existing data center structure was modeled exactly the same. In this way, planning can be done on a...

Existing data center structure was modeled exactly the same. In this way, planning can be done on a cabinet basis. Since cabling can be done, we can see which switch or router any device is connected to from any port. Apart from these, you can manage your inventory from here, thanks to the new warehouse system.

Avantages

The application interface is very simple to use. Thanks to the constantly updated device list, all devices can be added and placed in their places in the cabinet. Apart from these, the datacenter structure can be displayed in 3d. In this way, capacity planning can be done on cabinet basis.

Inconvénients

Sometimes problems can occur when removing cable connections.

Réponse de Sunbird

thank you for the review!

Mike
Note globale
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Easy to get reports and see overall health of the data center in one page.

Publié le 14/06/2017

Get the ease of knowing how our data center is running at a glance. Can keep track of assets...

Get the ease of knowing how our data center is running at a glance. Can keep track of assets through out the organization without having to physically going to each asset.

Avantages

Can set up and change settings easily without a lot of going back and forth through screens, which I had to do with other DCIM tools. Easy to navigate for the end user without needing a lot of training.

Inconvénients

Depending on the manufacturer of an add on device I needed to purchase another interface to allow this to read the power.

Réponse de Sunbird

Thank you for your positive feedback. All plugins are now free!. Many people say we are the most multi-vendor solution. See full list http://addons.sunbirddcim.com/

Alex
Note globale
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sunbird DCIM and PowerIQ

Publié le 01/07/2022

Easy straight forward integration. Great technical support. Lots and lots of features

Easy straight forward integration. Great technical support. Lots and lots of features

Avantages

Before Sunbird, we were managing our data center inventory with a simple spreadsheet, but now with Sunbird DCIM, we're still able to simply manage a spreadsheet, but along with it we're able to extract much more concise and informative data, graphs, and dashboards for all our planning and expanding needs.

Inconvénients

It's great having an entire models library (40,000+ unique models) at our disposal, however since some systems can have different options(ports, PS, etc) there can be some tweaking of the models required, but that's entirely personal preference and optional.

Eric
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Solid product with great feedback and response team.

Publié le 20/06/2016

Having deployed the Sunbird product line for nearly 4 years, there were several inflection points...

Having deployed the Sunbird product line for nearly 4 years, there were several inflection points that forced us to make the decision: move forward with Sunbird or find another product. Each time that decision came up, Sunbird was able to act fast and provide immediate solutions to our problems. We are very happy with the customer support and responsiveness.

Avantages

Simple UI doesn't overwhelm the new user yet still provides a full experience for the expert user.

Inconvénients

Our rapid growth caused scaling issues, overloading the software.

Réponse de Sunbird

Thank you for your positive feedback. We have a true partnership you and our customers.

Haluk
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Getting Better and Better

Publié le 17/06/2016

I have been using this product last two years and it has been improving and getting better since...

I have been using this product last two years and it has been improving and getting better since than. I love the 3D feature they just added with latest update. Keep up the good work and keep improving Sunbird.

Avantages

Easy to use
3D view is great
Good customer support
Good integration with Raritan PDUs

Inconvénients

Sometimes have problems with IE is not updating the info
Classic view should go away!

Réponse de Sunbird

Thank you for your positive feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode.

Michael
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

DCIM Review

Publié le 04/10/2021

Avantages

Assets are very helpful with the detail you can add. PowerIQ helps with power management to a granular level. The connectivity is also a plus when working in the rack with cabling. Also the "Company Standard" for adding new servers and such is useful.

Inconvénients

Moving from 7.X to 8.X was about it. That was on my end not the software.

Réponse de Sunbird

Thank you for the positive feedback.

Gregory
Note globale
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

6 years of work with dcTrack & PowerIQ

Publié le 14/06/2017

Avantages

24x7 managing both our Data Centers. Received on time a power, connectivity, humidity and water alarms. Produced a great reports.

Inconvénients

dcTrack Classic View can't open a full screen view. It could be a great to have a full vision of the dcTrack configuration

Réponse de Sunbird

Thank you for your positive feedback. We heard your feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode.

Scott
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Moderate user of Sunbird's PowerIQ module

Publié le 28/10/2022

Been a moderate user for 7+ years. Creating Reports, Analytics and Dashboards

Been a moderate user for 7+ years. Creating Reports, Analytics and Dashboards

Avantages

Ease of integration with Raritan (Legrand) PDUs a,d ability to monitor/alert down to outlets.

Inconvénients

search function limitations, lack of custom fields