Avis clients sur Sunbird DCIM

Facilité d'utilisation, partie visualisation très agréable à utiliser. Large choix de reporting via les Widget. produit intuitif

Gestion des widget en SQL. Pas de possibilité de créer ses propres widget graphiques sans passer par le support Sunbird

Easy to Configure, Great Customer Support.

The Map configuration is a little difficult to achieve out of the box

The Visualization of my datacenter floor. i find myself in it all day going cabinet to cabinet. This portion of the tool gives you 3d CAD rendering of your datacenter that you can quickly click on a cabinet and take you to the device you are looking for. This feature also is very useful is seeing cabinet temps, power usage when paired with smart PDU's oh and one of my all time favorite features in this Visualization feature is the ability to measure out cable. You can click on measure in the menu and then click a point on your datacenter map then trace out where your cable will run and go point to point. It gives you an accurate distance so you know which cable lengths you will be using. Just one of the many various useful elements of dcTrack.

I do not have many issues or complaints with regard to dcTrack. The issues I do come across tend to be buggy new release issues that once called into the Sunbird Support Team, it's handled and rectified quickly. For example there was an issue with having to load up Adobe Flash when opening a certain tab in the software. The issue was isolated to this one tab and only when using Chrome did it come up. The Sunbird team was quick to correct this and on the next software update release, it was addressed.

Easy to use and administer
Very good documentation
Great support

5 licenses for floor ups is excessive in my opninion

Import / export functionality along with the sort and filter. When setting up the power infrastructure, I like that it is a physical representation of the plugs to outlet in that a L22-30P needs to be plugged into an L22-30R and that the software understands that a different plug or receptacle wouldn't physically plug in. There are numerous checks and balances like this that are helpful.

The separation of features between the web client and classic view. It can also be confusing to understand what features are in PowerIQ opposed to DcTrack. Making them better integrated would be helpful. It would be nice if the models library updates were more proactive vs reactive. For example, when Dell released their Rx30 lineup, it would be nice to have the R330, R430, R530, etc.. automatically added without having to put in a request since Dell is such a big player in this field. I understand it can't be done for every make / model but for the big manufacturers core lineup that would help. Software doesn't natively work with Chrome, the use of extensions doesn't always work properly.

dcTrack is easy to use in that setting it up to model a data center follows the physical process of actually setting up a data center. Using it to maintain documentation of assets' placement, data and power connections is easy and logical. It also provides for great monitoring of power utilization and temperature/humidity with its integration with Power IQ. And the customer support is excellent! You are treated like a partner.

dcTrack is mostly web-based but part of the functionality remains in an application called Classic View. This functionality is being migrated piece by piece, and a lot of it is accessible now from the web client. We look forward to the day when we no longer need to use Classic View as it is quite slow and it cannot be re-sized to see all of it at once without scrolling.

Ease of use and navigation within the tool. The screens flow with all the information needed to perform any task.

N/A - haven't found anything bad within the tool

The possibility to import many devices, connections, racks and power connections via bulk import.
The spatial representation, the details at the rack view and the possibility to look at every single device.

If you have created a device provisionally which belongs to the group Network and you later select the right device and it belongs to the group Standard device, you cannot simply change it. So if you have a device from the network group you can only exchange it for another device from the network group.

With Sunbird Dcim you can conveniently do Data Center Inventory Management. I'm reporting cabinets and servers.

The licensing model can be a problem because it is cabin based.

Ease of integration with Raritan (Legrand) PDUs a,d ability to monitor/alert down to outlets.

search function limitations, lack of custom fields

The software functions work as expected. Any product issues reported are responded to quickly. Technical support personnel know the product and are professional in their correspondence. They follow up to ensure we are satisfied with the fixes. The products are easy to use and the tutorials are outstanding.

As far as what I like the least about the software, I would be hard pressed to find something of significance.

The support is great and you always get help and solutions for problems.
The insertion of racks, devices, PDUs and connections is possible by bulk import and therefore fast and clear.
You can create different roles for each user and assign rights for each user.
You can plan very well in advance and then display it virtually as it might look.
Work orders can also be created and documented.
I have already taken part on a user group meetings where wishes, problems, user questions are answered and solutions are sought. One is kept up to date about new developments and there is user training on demand.

There aren't really any disadvantages with these tools, just the complexity that exists, let you sometimes ask what you do first and what can waiting for.
You should make sure that all users are involved in different tasks.

When purchasing a DCIM tool we felt that PowerIQ gave us the ability to accomplish everything it was that we needed to do. This tool has provided us with such visibility into our data center environments wherever they may be. We felt this was the best tool on the market for the price with what are needs were.

As of right now I have found nothing that I don't like about the product.

Ease of workflow. Simple and intuitive and my team has been able to quickly pickup the process of using it with little direction. We appreciate Sunbird taking responsibility for maintaining a catalog of assets. We love the 3D visualization aspect and that we can spin the cabinet around and isolate cabinets.

The visualization maps are really rough to look at and often look like a high school drafting project from the 80's. I can create beautiful looking maps in Visio but importing them from Visio to a cad file, then importing them into dcTrack looks like garbage. Even using straight cad files could use improvement.

The many visualizations such as device, cabinet and floor plan (including 3D) are quite valuable to me. With the cabinet views, I can 'see' the best areas to place equipment within a cabinet without the need to be physically on site. Device views allows me to 'show' Installers where exactly the various device ports are located so they connect data cables correctly. The floor plan allows me to estimate distances so I can order cables of proper length. All of these views are invaluable to me since I support remote data centers.

That I still need to access Classic View to preform some functions. To be able to access data panel port information from the GUI is great and I cannot wait for functions like Lists and Connectors are moved there too.

Sunbird's DCIM software is a powerful kit and very easy to learn to use. Being in a new role that uses this software and in under 5 months I can confidently use it. You can very easily monitor your enterprise's health from a dashboard and action any needs. The support the Sunbird team provides is also excellent with extremely fast response times and vast knowledge - whether it'll be adding a new model or the rare error code, the team is on it.

The least thing I like about this software is the fact it's broken down into two different parts. DcTrack and PowerIQ. These works very well together however if they were integrated into one then it would make use quicker when performing certain tasks.

DC Track makes it very easy to search a lot of different ways and does not allow the typical typos or duplicates that you get when using Excel. It has not been 100% but light years better than Excel

The time it takes to use the tool as a stand alone software. A lot of guys are still using Excel and importing into the tool. This makes common input errors a norm.

Visualizations look great. The constant updating of model library helps to keep things accurate when adding new assets. Monitoring can be granular which gives the user better flexibility to use the functionality how they want it to be used. Software is very easy once it is used on a daily basis. Free weekly training is also helpful

Some of the better features appear to be available in newer builds. Newer builds require more testing before they can even be implemented. We get stuck using the outdated version with fear that the new one won't work well with out environment. Seems like the older versions have less and less support as the newer versions are released which is understandable. Charging for rack licenses for simple things like cable ladders to be represented in maps.

The solution is very easy to deploy and to configure thanks to the Excel/CSV Import feature. I had the software up and running within a day.
The user interface is easy to use and I especially like the easy-to-build dashboards.

Unfortunately the reporting is very limited and could be improved a lot. There are only a few pre-installed reports
Also I would love to see PowerIQ acting as a NTP Server for the monitored facility items which is currently not supported.

All in all a convincing offer. Product, licensing model, price, service, etc. convince in comparison with other solutions.

In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets).

Seeing Power Consumption per cabinet.
Knowing where all network, fiber, & power cables are plugged into to help pinpoint problems.
Visual 3D view of cabinets
Being able to bulk upload information

Using classic view to make fiber connections work together
Not all models have front and back pictures of them

Assets are very helpful with the detail you can add. PowerIQ helps with power management to a granular level. The connectivity is also a plus when working in the rack with cabling. Also the "Company Standard" for adding new servers and such is useful.

Moving from 7.X to 8.X was about it. That was on my end not the software.

Looks easy and intuitive to use. Low maintenance. Does what it says.

Exporting data needs to be customised correctly otherwise the data is aggregated. But when you have many devices, customising initial report is a chore. Needs to support modern authentication methods.

The support from Sunbird is beyond excellent. They're very quick to respond to inquiries and are always willing to provide whatever help we need.
The 3D visualization is awesome and uploading asset details is easy. I especially like the custom fields feature because I can add data unique to our data center.

Would like the capability to create drop-down select lists that auto-fill additional/relative fields such as Systems Administrator name and the contact information (email, desk/cell phone and manager details).

easy to use gui
software works fast
good support

Analytics and reports modules are a bit basic