Sunbird DCIM

Système de gestion de data center pour les moyennes et grandes entreprises

Note globale

4,7 /5
(141)
Rapport qualité-prix
4,7/5
Fonctionnalités
4,6/5
Simplicité d'utilisation
4,5/5
Support client
4,9/5

99%
des utilisateurs recommandent cette application
Classer par

141 avis

Cyril
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Review Cyril Gomes - EDF

Publié le 01/07/2021

Ouverture du DCIM à un plus large publique au sein de l'entreprise car il est "user friendly"'

Avantages

Facilité d'utilisation, partie visualisation très agréable à utiliser. Large choix de reporting via les Widget. produit intuitif

Inconvénients

Gestion des widget en SQL. Pas de possibilité de créer ses propres widget graphiques sans passer par le support Sunbird

Réponse de Sunbird

Thank you for the positive feedback. Just want to make sure you know we create the graphical charts for you free of charge and can usually turn them around in a couple of days.

Miguel
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird DCIM Review

Publié le 28/09/2018

We are able to make quick search for our Hardware inventory and the overall costs around it. We are able to Power Manage our Rack as well as to provide the necessary details of our environment to our Financial dept.

Avantages

Easy to Configure, Great Customer Support.

Inconvénients

The Map configuration is a little difficult to achieve out of the box

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. We provide free Visio and AutoCAD templates with a sample data center and common objects so you can create via easy drag and drop. See our support portal https://www.sunbirddcim.com/dcim-technical-support.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

dcTrack Your do it all DCIM tool.

Publié le 01/04/2019

Utilizing Sunbirds DCIM Tool dcTrack has made me more efficient at my job and helping the teams that use it work more efficiently as well. dcTrack has become our Gold Copy so to speak with regard to tracking our assets. It helps the Operations team find devices quickly, without having to look in multiple places for where assets should be. Sunbird has created a do it all tool that works, it does what it says it will do and the level of support you get with it is first rate. I can use my DCIM tool to help keep track of network ports, and empty cabinet space and run power reports.... the uses and possibilities are endless.

Avantages

The Visualization of my datacenter floor. i find myself in it all day going cabinet to cabinet. This portion of the tool gives you 3d CAD rendering of your datacenter that you can quickly click on a cabinet and take you to the device you are looking for. This feature also is very useful is seeing cabinet temps, power usage when paired with smart PDU's oh and one of my all time favorite features in this Visualization feature is the ability to measure out cable. You can click on measure in the menu and then click a point on your datacenter map then trace out where your cable will run and go point to point. It gives you an accurate distance so you know which cable lengths you will be using. Just one of the many various useful elements of dcTrack.

Inconvénients

I do not have many issues or complaints with regard to dcTrack. The issues I do come across tend to be buggy new release issues that once called into the Sunbird Support Team, it's handled and rectified quickly. For example there was an issue with having to load up Adobe Flash when opening a certain tab in the software. The issue was isolated to this one tab and only when using Chrome did it come up. The Sunbird team was quick to correct this and on the next software update release, it was addressed.

Réponse de Sunbird Traduire en Français

Thank you for the detailed positive feedback. dcTrack is now flash free with release 7.0. Customer's have given us very positive feedback on our new modern elegant HTML 5 Flash free GUI. It also includes user option to use in light or dark mode. Dark mode looks really cool.

Colin
Note globale
  • Secteur d'activité : Produits pharmaceutiques
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Great DCIM tool

Publié le 07/08/2020

Avantages

Easy to use and administer
Very good documentation
Great support

Inconvénients

5 licenses for floor ups is excessive in my opninion

Réponse de Sunbird Traduire en Français

Thank you for the positive feedback. I will look into the the ups license. The thinking was that a floor UPS is more that 5 times the cost of a rack pdu plus you typically only have far few UPSs.

Tylerk
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sunbird DCIM

Publié le 20/06/2016

My overall experience has been good. I like the direction the software is heading by moving more features and functionality to the web client and away from classic view. I really like sort and filter functionality as well as the import / export feature that can be used with Microsoft Excel. A built-in models library is very helpful and has saved us a bunch of time.

Avantages

Import / export functionality along with the sort and filter. When setting up the power infrastructure, I like that it is a physical representation of the plugs to outlet in that a L22-30P needs to be plugged into an L22-30R and that the software understands that a different plug or receptacle wouldn't physically plug in. There are numerous checks and balances like this that are helpful.

Inconvénients

The separation of features between the web client and classic view. It can also be confusing to understand what features are in PowerIQ opposed to DcTrack. Making them better integrated would be helpful. It would be nice if the models library updates were more proactive vs reactive. For example, when Dell released their Rx30 lineup, it would be nice to have the R330, R430, R530, etc.. automatically added without having to put in a request since Dell is such a big player in this field. I understand it can't be done for every make / model but for the big manufacturers core lineup that would help. Software doesn't natively work with Chrome, the use of extensions doesn't always work properly.

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. We are delighted to now offer a modern and elegant web browser based GUI. We even allow uses to select between light and dark mode.

Rob
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great tool for place and power planning, documentation of assets, data and power connections

Publié le 28/04/2018

Use it daily to document Data Center Power. Previously used it to document Data Center cabinets, assets, data and power connections, structured cabling. It is our source of truth for what's in the Data Centers and monitoring tool for temperature issues

Avantages

dcTrack is easy to use in that setting it up to model a data center follows the physical process of actually setting up a data center. Using it to maintain documentation of assets' placement, data and power connections is easy and logical. It also provides for great monitoring of power utilization and temperature/humidity with its integration with Power IQ. And the customer support is excellent! You are treated like a partner.

Inconvénients

dcTrack is mostly web-based but part of the functionality remains in an application called Classic View. This functionality is being migrated piece by piece, and a lot of it is accessible now from the web client. We look forward to the day when we no longer need to use Classic View as it is quite slow and it cannot be re-sized to see all of it at once without scrolling.

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird DCIM Product & Service Review 2018

Publié le 31/08/2018

I’ve been a customer of the Sunbird product DcTrack for over 7+ years originally on the team to evaluate a DCIM product for our company. The DcTrack product hands down fit our needs the Sunbird team jumped through hoops at our every request. Sunbird meet our needs and assisted with every part of the installation to migrating our existing data into the tool. Over the last 7+ years we have requested enhancements to the tool which were accepted and implemented no questions asked. The support staff is second to none at times we required 24x7 support never an issue Sunbird is there. I’m so impressed with Sunbird I would even consider a position with them.

Avantages

Ease of use and navigation within the tool. The screens flow with all the information needed to perform any task.

Inconvénients

N/A - haven't found anything bad within the tool

Réponse de Sunbird Traduire en Français

Thank you for the positive feedback and for being a Sunbird customer for over 7 years!

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Really easy to entry and collect data

Publié le 30/07/2018

An overview of all data centers and the components used there at a glance.

Avantages

The possibility to import many devices, connections, racks and power connections via bulk import.
The spatial representation, the details at the rack view and the possibility to look at every single device.

Inconvénients

If you have created a device provisionally which belongs to the group Network and you later select the right device and it belongs to the group Standard device, you cannot simply change it. So if you have a device from the network group you can only exchange it for another device from the network group.

isa
Note globale
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Data Center Inventory Management

Publié le 02/05/2019

Avantages

With Sunbird Dcim you can conveniently do Data Center Inventory Management. I'm reporting cabinets and servers.

Inconvénients

The licensing model can be a problem because it is cabin based.

Réponse de Sunbird Traduire en Français

Thank you for the positive feedback. Yes, we keep it easy and only license dcTrack by cabinet All features are included with no restrictions on the number of sites, devices, sq. footage, sensors, users, etc.

Scott
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Moderate user of Sunbird's PowerIQ module

Publié le 28/10/2022

Been a moderate user for 7+ years. Creating Reports, Analytics and Dashboards

Avantages

Ease of integration with Raritan (Legrand) PDUs a,d ability to monitor/alert down to outlets.

Inconvénients

search function limitations, lack of custom fields

Utilisateur vérifié
Note globale
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird Software Serves us Well

Publié le 03/12/2018

With Sunbird DcTrack we are able to build and maintain an up-to-date inventory of our data hall equipment. PowerIQ enables us to monitor and quickly respond to alerts and alarms requiring attention and intervention. Both products integrate with our LDAP/AD directory services for centralized domain management. Excellent products supported with knowledgeable technical expertise.

Avantages

The software functions work as expected. Any product issues reported are responded to quickly. Technical support personnel know the product and are professional in their correspondence. They follow up to ensure we are satisfied with the fixes. The products are easy to use and the tutorials are outstanding.

Inconvénients

As far as what I like the least about the software, I would be hard pressed to find something of significance.

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback.

Markus
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

dcTrack and PowerIQ are amazing tools to help you keep track of what's going on

Publié le 11/10/2019

The possibilities with these tools are almost limitless.
I haven't discovered anything we would miss at work yet.
You can build custom dashboards, DC rooms in 3D, rack overviews, power- and data-connections and more so that everyone can get an insight without being in the room.
For the operation of a data center a DCIM software solution is absolutely necessary. The tasks today are very varied and it is easy to lose track.
With dcTrack you can get the overview back. Of course there is a lot of work behind it but you should start with the work. There won't be a 100% solution but if you know what you want and take the first step, you will see that it goes forward.

Avantages

The support is great and you always get help and solutions for problems.
The insertion of racks, devices, PDUs and connections is possible by bulk import and therefore fast and clear.
You can create different roles for each user and assign rights for each user.
You can plan very well in advance and then display it virtually as it might look.
Work orders can also be created and documented.
I have already taken part on a user group meetings where wishes, problems, user questions are answered and solutions are sought. One is kept up to date about new developments and there is user training on demand.

Inconvénients

There aren't really any disadvantages with these tools, just the complexity that exists, let you sometimes ask what you do first and what can waiting for.
You should make sure that all users are involved in different tasks.

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. Our development team is highly motivated to provide you elegant software that makes it easier for you to perform your daily work.

Todd
Note globale
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird PowerIQ

Publié le 28/02/2020

Sunbird has been great to deal with. From sales to their help desk they are the best in the business with communicating with their customers. I have never had a better experience with any other company from a help desk / support perspective. Literally five minutes after I place a ticket I get someone who is located in the States and has a high level understanding of the product able to help me. I couldn't ask for better support.

Avantages

When purchasing a DCIM tool we felt that PowerIQ gave us the ability to accomplish everything it was that we needed to do. This tool has provided us with such visibility into our data center environments wherever they may be. We felt this was the best tool on the market for the price with what are needs were.

Inconvénients

As of right now I have found nothing that I don't like about the product.

Réponse de Sunbird Traduire en Français

Thank you for the positive feedback. Hershey bar with almonds is my favorite!

Bruce
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sunbird DCIM review-TMW

Publié le 30/11/2018

Overall experience in working with Sunbird has been excellent. The support teams are always responsive and your first line of defense seems to have easy access to next level engineers which is rare to see however is a huge plus to us when we have problems to deal with. In some cases however, the first level of support clearly does not know a portion of the product and the case needs to be immediately dumped to engineers. Case in point is the rollout of VM Manager integration in version 6.x. As soon as it came out, we started using it and immediately ran into problems of which first level support had not even seen the new enhancement.

Avantages

Ease of workflow. Simple and intuitive and my team has been able to quickly pickup the process of using it with little direction. We appreciate Sunbird taking responsibility for maintaining a catalog of assets. We love the 3D visualization aspect and that we can spin the cabinet around and isolate cabinets.

Inconvénients

The visualization maps are really rough to look at and often look like a high school drafting project from the 80's. I can create beautiful looking maps in Visio but importing them from Visio to a cad file, then importing them into dcTrack looks like garbage. Even using straight cad files could use improvement.

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. We have enhanced our internal new release training for our support team.

Dave
Note globale
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Deploying devices is so much easier to preform with 100% accuracy.

Publié le 15/06/2017

It organizes and centralizes information and it greatly aids in MACD

Avantages

The many visualizations such as device, cabinet and floor plan (including 3D) are quite valuable to me. With the cabinet views, I can 'see' the best areas to place equipment within a cabinet without the need to be physically on site. Device views allows me to 'show' Installers where exactly the various device ports are located so they connect data cables correctly. The floor plan allows me to estimate distances so I can order cables of proper length. All of these views are invaluable to me since I support remote data centers.

Inconvénients

That I still need to access Classic View to preform some functions. To be able to access data panel port information from the GUI is great and I cannot wait for functions like Lists and Connectors are moved there too.

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. We are delighted to now offer a modern and elegant web based GUI. We even allow uses to select between light and dark mode.

Nathan
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Sunbird DCIM

Publié le 05/05/2020

Avantages

Sunbird's DCIM software is a powerful kit and very easy to learn to use. Being in a new role that uses this software and in under 5 months I can confidently use it. You can very easily monitor your enterprise's health from a dashboard and action any needs. The support the Sunbird team provides is also excellent with extremely fast response times and vast knowledge - whether it'll be adding a new model or the rare error code, the team is on it.

Inconvénients

The least thing I like about this software is the fact it's broken down into two different parts. DcTrack and PowerIQ. These works very well together however if they were integrated into one then it would make use quicker when performing certain tasks.

Réponse de Sunbird Traduire en Français

Thank you for the positive feedback. Our vision is to integrate into one like you suggest.

Justin
Note globale
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Justin Erdmann Comcast

Publié le 17/06/2016

DC Track has been an interesting Journey, Starting out some of the features that were discussed in the first demonstration did not seem to work as advertised but over time the software support has been awesome and the tool is coming a long way. It now can do a lot of the tasks that I need it too.

Avantages

DC Track makes it very easy to search a lot of different ways and does not allow the typical typos or duplicates that you get when using Excel. It has not been 100% but light years better than Excel

Inconvénients

The time it takes to use the tool as a stand alone software. A lot of guys are still using Excel and importing into the tool. This makes common input errors a norm.

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. We provide free weekly training every Wednesday. See our support portal https://www.sunbirddcim.com/dcim-technical-support to sign up and to view video recordings of prior training sessions.

Christopher
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Still implementing but good process so far

Publié le 28/01/2022

Avantages

Visualizations look great. The constant updating of model library helps to keep things accurate when adding new assets. Monitoring can be granular which gives the user better flexibility to use the functionality how they want it to be used. Software is very easy once it is used on a daily basis. Free weekly training is also helpful

Inconvénients

Some of the better features appear to be available in newer builds. Newer builds require more testing before they can even be implemented. We get stuck using the outdated version with fear that the new one won't work well with out environment. Seems like the older versions have less and less support as the newer versions are released which is understandable. Charging for rack licenses for simple things like cable ladders to be represented in maps.

Réponse de Sunbird Traduire en Français

Thank you for your review.

Ronny
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Easy to deploy Monitoring Solution

Publié le 29/03/2021

Avantages

The solution is very easy to deploy and to configure thanks to the Excel/CSV Import feature. I had the software up and running within a day.
The user interface is easy to use and I especially like the easy-to-build dashboards.

Inconvénients

Unfortunately the reporting is very limited and could be improved a lot. There are only a few pre-installed reports
Also I would love to see PowerIQ acting as a NTP Server for the monitored facility items which is currently not supported.

Réponse de Sunbird Traduire en Français

Thank you for the feedback. Love to hear you like the dashboard. We agree that the reports tab should be enhanced. This is one our roadmap.

Fritz
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Sunbird's software solutions are innovative and intuitive to use. A number of important...

Publié le 02/07/2018

Excellent overview, timely warning, optimal reports - and all with little effort!

Avantages

All in all a convincing offer. Product, licensing model, price, service, etc. convince in comparison with other solutions.

Inconvénients

In the case of dcTrack, the licensing model for PCs should be extended in order to be able to map office units (PC, Printer, etc.) with the software beyond the data center (Racks/Cabinets).

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. We made sure we fully covered the data center, lab. IDF/MDF and colo models first. We that fully covered now, we are expanding into the office areas.

Ginny
Note globale
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Very helpful Data Center Tool

Publié le 01/11/2019

Excellent tool to gather our global Data Center data and see it visually

Avantages

Seeing Power Consumption per cabinet.
Knowing where all network, fiber, & power cables are plugged into to help pinpoint problems.
Visual 3D view of cabinets
Being able to bulk upload information

Inconvénients

Using classic view to make fiber connections work together
Not all models have front and back pictures of them

Réponse de Sunbird Traduire en Français

Thank you for the positive review.. Our June release will eliminate your need to use the classic view for cable management. Please send the models with missing images to tech support for them to update in the model library.

Michael
Note globale
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

DCIM Review

Publié le 04/10/2021

Avantages

Assets are very helpful with the detail you can add. PowerIQ helps with power management to a granular level. The connectivity is also a plus when working in the rack with cabling. Also the "Company Standard" for adding new servers and such is useful.

Inconvénients

Moving from 7.X to 8.X was about it. That was on my end not the software.

Réponse de Sunbird Traduire en Français

Thank you for the positive feedback.

Heng
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Review

Publié le 03/11/2020

Avantages

Looks easy and intuitive to use. Low maintenance. Does what it says.

Inconvénients

Exporting data needs to be customised correctly otherwise the data is aggregated. But when you have many devices, customising initial report is a chore. Needs to support modern authentication methods.

Alternatives envisagées 

Nlyte DCIM

Réponse de Sunbird Traduire en Français

Thank you for your feedback. We have added support for SAML2 to support single sign on with most identity providers.

Dennis
Note globale
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

I'm excited to get to work everyday because I know I'm going to be working with DC Track!

Publié le 27/04/2018

The capability to utilize a single database to not only manage our data center racked assets but to also integrate with our incident and change management tool.

Avantages

The support from Sunbird is beyond excellent. They're very quick to respond to inquiries and are always willing to provide whatever help we need.
The 3D visualization is awesome and uploading asset details is easy. I especially like the custom fields feature because I can add data unique to our data center.

Inconvénients

Would like the capability to create drop-down select lists that auto-fill additional/relative fields such as Systems Administrator name and the contact information (email, desk/cell phone and manager details).

Réponse de Sunbird Traduire en Français

Thank you for your positive feedback. That was a very popular ask and so it is now a product feature. You can create unlimited custom fields, edit pick-lists, set default values and customize your page layout. Plus hide fields you done use and make specific fields required. Custom fields can be of any type - date, text, check box, single select pick-list, multi select pick-list, etc.

Bart
Note globale
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Review sunbird powerIQ

Publié le 03/12/2020

great tool to manage our smart pdu's

Avantages

easy to use gui
software works fast
good support

Inconvénients

Analytics and reports modules are a bit basic

Réponse de Sunbird Traduire en Français

Thank you for the positive feedback! We plan to enhance our charting and reporting features in release 8.1 this year