Avis clients sur Reward Gateway

The ease of use and ability to make changes is key. The team enjoys the eCards and opportunities to recognize one another. Great tool for engagement!

I would like to be able to run more detailed reports (for example, specifics on each of the eCards - who is using them and what is said vs. just knowing the percentage of usage).

it has a lot of options and the mass search features seem adequate

sometimes it feels like you are clicking and searching more than you should, but its no big deal

The system is user friendly and allows for the user to entire a multitude of recognition options and titles. The system is also visually pleasing which always makes a system rank higher in favorability.

The options used by the company I work for has the user title the recognition, write a blurb for the recognition as well as then select categories that the recognition falls into. It's cumbersome and I often find myself reluctant to take the time to do them as coming up with a title can be cumbersome for me.

It's easy for people to announce recognition of others work -- even if that person is shy or not comfortable sending a wide email.

I think it makes the recognition too grand -- there's a lot of weight to using it, so you may feel uneasy using it for smaller or medium-levels of recognition.

It's great when companies decide to use this to give some perks to the employees.

Perks come and go but the code remains active. why not just have them all listed

There are lots of options to choose from. The different types of perks are organized in a way that it is easy to find.

There could be some additional perks added and make it perks based on your geo location.

Provides some helpful discounts, such as for Sonos.

I think it could do a better job of surfacing better discounts.

I enjoyed being rewarded by my company w options

I would like more gift card choices for family

It is a morale booster center. Great to see from all departments.

I can't think of much, but I like all the options so far.

A software that allows in its difficulties to have an excellent feedback in terms of surveys and market research

Sometimes the various activities you can do to visitors to your page do not appear

Reward Gateway's implementation period was fast. Customer support is attentive. If you're looking for integrating an Employee Recognition program, they have all the features you need to be successful. Their marketplace is great too, and employees can really pick and choose how to claim their awards. Also, they're actively adding new features!

Customization of reports (especially for determining ROI or employee usage) can be better. You're limited to pre-made reports that you might not even use in the long run.Also, customization of names. The system prefers legal names but some employees go by preferred names. It would be great to have the option of using preferred names to make rewards and recognition more personalized.There are lots more improvements to be had, but I know the team is updating features periodically.

We love that we can set up rewards for our employees like the Birthday Gift that automatically occurs on their birthday! It's so easy and is such a nice way to recognize them individually without having to do all the work!!! We also love that Reward Gateway keeps track of the employees' anniversaries! The employees love getting recognized for their achievements, so the cards and gifts are always well received by the staff!

The least favorite thing is the inability to make self-edits to employee profiles. Name changes etc... must be done through customer support. When creating new recognitions/awards these too must be created by customer service.

The blog features and ability to create custom pages, smart hubs, etc.

The mobile app is useless. The viewability of the product is OK overall. It isn't very "fun" so it's harder to encourage employees and managers to utilize reward gateway. Primarily we use it for posting company news, but the recognition capabilities isn't quite catchy or entertaining enough.

Ease of access, great tool for recognition, great discounts

Blogs are a little bland with template, lack of engagement with users.

really enjoy the social recognition wall and the survey builder is good. the hub creation is nice because everything is customizable

Support is a challenge and it takes a lot of time to get a correct answer from them. We currently do not have an account exc. and the one before lacked customer service skills. the upload feature is very poor.

The software is easy to navigate and is user friendly

Finding the certain reports I am trying to pull, there names could me easier to identity

Reward Gateway is easy to use and set up. The rewards catalogue is great. Discounts are an added plus.

It is difficult to keep employee information up-to-date. Invoicing is tricky because we have to tell them when and how much to be invoiced for.

Ease of use - software gets updated and refreshed on a regular basis. It look new. Easy to load. Can be accessed on different platforms

It is very easy to use and to navigate around. The use of the benefits on the site is great. The cycle to work scheme is very straight forward.

This is not necessarily about the software but it would be great if all the reloadable cards loaded as quick as the easy saver card.

Recognizing and Celebrating achievements of the team and peers, It has comments and likes just like facebook or Linkedin, any one in our company can see the achievements once recognized.

The setup is to select the Brady Values, but sometimes we may not be able to use it when we recognize tenure.