Ellucian

3,6 (84)
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Suite d'outils d'exploitation pour établissements d'enseignement supérieur

Note globale

3,6 /5
(84)
Rapport qualité-prix
3,2/5
Fonctionnalités
3,5/5
Simplicité d'utilisation
3,2/5
Support client
3,5/5

64%
des utilisateurs recommandent cette application
Classer par

84 avis

Sabrina
Sabrina
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Amazing ERP system for higher education operations!

Publié le 14/01/2020

I love the system, It has been utilized within my office and also in various departments within our...

I love the system, It has been utilized within my office and also in various departments within our university and it has been extremely useful for various items including institutional research integrations.

Avantages

I love how easy The program allows you to transition within the system. I think they really kept in mind the end users experience when utilizing the ERP system.

Inconvénients

There’s not much that I did not like about the system, I love the fact that it integrated so many integral parts of the system that allows you to operate within one system to manage multiple areas.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 5.0 /10

Decent, but like use improvement.

Publié le 25/09/2020

I think it could be a great software for higher education/universities. However, there are flaws...

I think it could be a great software for higher education/universities. However, there are flaws and it’s not the most user friendly.

Avantages

Ellucian has a lot of different capabilities and options for multiple departments to use. I like that all offices across campus can see the same information for students once it is updated by another user. It’s a one stop shop for those who work at the university, instead of each department using their own software system.

Inconvénients

Very complicated codes to search for pages, it takes a long time to memorize them and the training for ellucian wasn’t the greatest. We struggled to get questions answered in a timely manner or correctly.

Cassaundra
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Literally the Worst

Publié le 06/02/2019

On top of clunky, unreliable system is a virtually non-existent customer service/support team. You...

On top of clunky, unreliable system is a virtually non-existent customer service/support team. You can post/reference questions to/by other users, but other than that you basically just get the 900 page technical manual and have to figure it out yourself. If you have a home-grown system and are considering making the switch to Ellucian--don't! Just wait a couple years for another company, like Workday, to develop a SIS that makes sense. Ellucian is a dinosaur.

Avantages

When Ellucian's products were first released--decades ago--they were cutting edge. Banner, their SIS (Student Information System) quickly became the industry standard for enterprise databases on college campuses which transformed the way higher education leaders use data to make informed decisions. Their products continue to be effective for large universities that have every module of Banner installed, i.e. have their entire campus from registrar to bursar to admissions running on an Ellucian solution. When used "out-of-the-box" it does its job, not easily or beautifully, but gets it done.

Inconvénients

It's as if Ellucian (and their strongest competitor PeopleSoft) got comfortable once they dominated the market and just stopped trying to make the actual user experience better. They put on large, fancy conferences and have great branding, but using their systems is a NIGHTMARE. A different programmer designed every form/screen/section so they all function differently. Where two clicks should do, fourteen are required. The bugs far outweigh the features. Something breaks more often than it doesn't. It's awful, but they have us trapped because no one else can compete with them. Sometimes I think it would all be easier if we just used Excel to track student records! Since our school implemented Ellucian products 5 years ago, to the tune of millions of dollars, we've had to add 2 new positions in our office just to handle the tech components. And don't even get me started on what happens when you attempt to customize their products. Endless headaches.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Consolidates all of my educational needs in one place

Publié le 12/12/2018

Avantages

Ellucian has made it easy to consolidate all of our educational needs and resources, from billing to grades, in one easy to navigate space. Students are able to find what they need with ease.

Inconvénients

It is beginning to look a little dated in comparison to other sites in general, but as a tool for higher ed it is still fully functional and acceptable.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Ellucians

Publié le 10/09/2019

The ability to update our Customer Relationship Management system with exported data-sets.

The ability to update our Customer Relationship Management system with exported data-sets.

Avantages

Since this uses Oracle and SQL, I like having the ability to write reports for assistance in extracting data from the data tables we use.

Inconvénients

The software has many different modules and the last version of software released helped out with a more intuitive interface.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Probabilité de recommander le produit 1.0 /10

Ellucian builds products then takes away support

Publié le 24/10/2018

Terrible. Would not recommend for free, let alone the price we pay.

Terrible. Would not recommend for free, let alone the price we pay.

Avantages

We use Banner part of Ellucian. It is effective to get large amounts of information into the system. It is effective is being our online filing cabinet.

Inconvénients

The program is very difficult to use, to navigate through. It is impossible to use on mobile, literally impossible.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

University Integration

Publié le 18/12/2018

The integration and partnership of Ellucian and Chrome River has been much needed.

The integration and partnership of Ellucian and Chrome River has been much needed.

Avantages

Ellucian continues to find new ways to assist the universities with the many needs of the ever increasing technology needs.

Inconvénients

Not always do you get the best "training" support, but they will always find a solution.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 7.0 /10

It does what it's supposed to

Publié le 29/08/2019

Avantages

Ellucian allows us to build a functional interface for students and faculty alike.

Inconvénients

It breaks. A lot. Can't tell you how many times I've been doing something fairly simple and suddenly Ellucian stops working or says a page can't be displayed.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Not user friendly

Publié le 23/10/2018

n/a

n/a

Avantages

It keeps all of our student databases, it integrates with our LMS so grades can be transferred without having to be manually typed.

Inconvénients

The clunky look. It seriously needs to be updated to a modern, easier to use interface.

Utilisateur vérifié
Note globale
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Reliable and secure

Publié le 07/05/2018

Avantages

I like that it is reliable and secure yet it allows me to save my password to log on. Some sites are so secure they do not allow it and it makes it frustrating to sign in and out multiple times.

Inconvénients

There are times when the system is down due to maintenance. That is only because my university will perform updates at times.

Gil
Gil
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Not a registrar’s best friend

Publié le 05/12/2018

Ten years ago I moved from a non-Banner school to a Banner school. The transition to Ellucian’s...

Ten years ago I moved from a non-Banner school to a Banner school. The transition to Ellucian’s Banner was a disappointment after using my previous institution’s software.

Avantages

Ellucian’s Banner Student has the basic student records functions included. It will force higher ed administrators to change their business processes to fit the software.

Inconvénients

I did not like the tool set (queries, printing, data loads) that come with the product.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client

Banner is a fantastic data management tool.

Publié le 22/03/2018

Avantages

It's a rock-solid application that you can count on. That in and of itself is a huge deal. It works, has minimal bugs, and is the backbone of how we manage our data.
When other applications are having a problem or we have a data integrity question, we often say "What is it in Banner?" because we know it will be correct there.

Inconvénients

It can be a little scary at first to new users, which I can speak to from experience. But the new interface is definitely helping with that.
I would also love to see Ellucian develop a proper higher-education CRM tool. We had to go with another vendor because we needed something more comprehensive than what Banner could offer (Application Reviewing, Events Management, etc).
I think Ellucian is missing out on a huge financial opportunity and could take a massive chunk out of the Higher Ed CRM market if they were to develop one.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Access your university from your pc

Publié le 03/04/2019

I have used this system when I was a professor assistant and student

I have used this system when I was a professor assistant and student

Avantages

This product provides a learning management system which makes the jobs easier for students and the professors. Students can easly check their duties and see their activities on this system and professors can easily manage their classes easily.

Inconvénients

If there are a lot of students dont buy this software, during the peak times it makes lots of bottleneck and managing the problem is not that easy always some problem appears if some administrative user did something wrong. The money you pay and the service you have dont compensate each other

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 1.0 /10

Use this for University student records, receiving payments, accounts Payables, P/R and...

Publié le 13/02/2018

With angst and time we get what we need from it.

With angst and time we get what we need from it.

Avantages

Contains a lot of integrated and complex data. From Human Resources, Student Records and Services, Payroll, Accounts Payable, Accounts Receivable all in one softward

Inconvénients

so NOT intuitive or user friendly. We have to have a whole IT department just overseeing the functionality of this software. Users are frustrated in each area - Payroll, Accounts Payables, Student Services... no one seems to feel the software was created for their unique purposes. We keep trying to find the department that loves it...

Utilisateur vérifié
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Great suite, odd language

Publié le 01/11/2022

Avantages

Great suite for information storage and processing.

Inconvénients

Odd language for how to navigate. Too difficult for novice users.

Utilisateur vérifié
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Started out as a great idea, but functionality is horrible.

Publié le 01/08/2018

Avantages

Visually appealing and the user interface is easy to use and navigate through tabs. A nice face lift from the older interface.

Inconvénients

The program is so slow. When you're trying to do multiple processes a day, the waiting adds up. Sometimes I will wait a whole minute to wait for a process to execute, very frustrating.

Kathy
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

I work with one module for the software and they have a great network for help.

Publié le 22/08/2017

The Ellucian software is very helpful in keeping our school on track and making it easier for the...

The Ellucian software is very helpful in keeping our school on track and making it easier for the student to navigate Admissions to registration to financial aid to graduation.

Avantages

Very functional and customizable to your school. We get the opportunity to let the company know what we want in the software and they usually update to meet the various schools needs. Very aware of all federal guidelines and requirements.

Inconvénients

Training for use of the module or processes would be nice when something new is implemented. Several screens and options are usually available with short descriptions.

Rebecca
Note globale
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Software

Publié le 27/11/2018

Overall experience has been great, just a few things that can get confusing or hard to do, but...

Overall experience has been great, just a few things that can get confusing or hard to do, but other than that, it is very useful for what we use it for. We keep a lot of information and this software allows us to do that.

Avantages

This software allows us a great way to keep track of giving history, event information, solicitations and personal information. Also allows us to pull simple and in depth reports.

Inconvénients

Can be a little cumbersome sometimes when you want to dive deeper. Pulling in depth reports can be confusing with continued training.

Jeneshia
Note globale
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Colleague by Ellucian (Student)

Publié le 24/09/2018

Avantages

As a Colleague Support and User, the number one thing I loke about this particular software was the ease of use. It flowed easy for both users and students.

Inconvénients

As an Admin using this software, I found that the update process was very complex and time-consuming.

Sarah
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Ellucian

Publié le 05/04/2019

Avantages

I like that you can see a lot of different types of information and don't necessarily need additional software to get the job done.

Inconvénients

It can be difficult to navigate through the different windows until you are really well versed.

Kenneth
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

The Colleague Self-Service offerings are causing excitement with our students.

Publié le 08/08/2017

It is our school ERP.

It is our school ERP.

Avantages

The Colleague Self-Service Faculty view offers rosters, midterm and final grade entry. Our faculty are so impressed with this new functionality they would fight to keep from losing it.

Inconvénients

Ellucian is difficult to get to respond to issues. I have been working with the Ellucian Cloud testing and it has taken months to accomplish what should have taken days.

Jenny
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Use HR module on daily basis

Publié le 18/05/2017

Avantages

the support for Ellucian is awesome. It took a while to learn how to use Colleague but once I learned my area, it was very useful.

Inconvénients

it's not intuitive. I wish there was a training that new employees could go to in their area to learn about the Colleague product to help understand how the change I make affects others.

Rik
Note globale
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

Ellucian Colleague

Publié le 19/11/2018

All Student Information and tracking, payments, HR, etc.

All Student Information and tracking, payments, HR, etc.

Avantages

It did pull several systems together under one umbrella

Inconvénients

Every time I turn around, they want more resources over and above the original specs

Mayra
Note globale
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great Program, has everything I need to get my job done.

Publié le 19/07/2017

Ability to store a lot of information

Ability to store a lot of information

Avantages

I like the search capability and ease to look up any entity. I also like the ability to have all the information on an entity in one place.

Inconvénients

Sometimes there is a lot of duplicate information, I wish there was a way to minimize that or to catch it before some information gets entered twice.

Mandy
Note globale
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 3.0 /10

Great for recruiting nor for admissions

Publié le 09/04/2018

Avantages

This is a great tool for recruiting. It can send out emails and invites to different events. It can keep track and store records, it has great potential.

Inconvénients

We were promised that this tool would streamline the admissions process and make it so that our school would only need to have one application. This was a promise that this program could not and has not been able to keep.