Kartra

4,5 (165)
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Solution de gestion d'entreprise pour entreprises de toutes tailles

Note globale

4,5 /5
(165)
Rapport qualité-prix
4,3/5
Fonctionnalités
4,4/5
Simplicité d'utilisation
4/5
Support client
4,1/5

90%
des utilisateurs recommandent cette application
Classer par

165 avis

Estelle
Estelle
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Bon pour les entreprises en ligne

Publié le 13/11/2023

Avantages

Kartra est un logiciel qui aide les entreprises en ligne pour leur développement surtout l’automatisation de marketing par mail. Ce produit est rempli de multiples fonctionnalités.

Inconvénients

Malgré ces multiples fonctionnalités, certaines fonctionnalités ne sont pas toujours disponibles.

Réponse de Genesis Digital

We're delighted to hear that Kartra has been beneficial for your online business needs, especially in email marketing automation. We would love to understand more about the features you felt weren’t available so we can improve your experience. Please reach out to our support team at support@kartra.com so we can help.

Chris
Chris
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

critique de l'application karta

Publié le 28/09/2022

les petit bus mais dans l'ensemble ca va

les petit bus mais dans l'ensemble ca va

Avantages

les fonctionnalités de kartra sont assez nombreuse et j'ai vraiment le tout. tout pour qu'on y reste

Inconvénients

l'environnement est vraiment a revoir avec des bugs qui n'en finissent pas et c'est vraiment ce qui fait défaut

Utilisateur vérifié
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 5.0 /10

Le tout en un du e-marketing

Publié le 09/12/2022

Avantages

J'apprécie toutes les fonctionnalités présentent avec un abonnement abordable.

Inconvénients

Le défaut principal vient de la complexité d'utilisation et de l'ergonomie.

Domingo Antonio
Domingo Antonio
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The all-in-one solution for the success of my business

Publié le 21/05/2023

The platform is easy to use and I love how I can easily segment my audience and send them personaliz...

The platform is easy to use and I love how I can easily segment my audience and send them personalized messages.

Avantages

What I really like about this platform is that it offers many of the tools I need to run my online business, all in one platform. From creating landing pages to managing emails to setting up sales funnels, Kartra does it all.

Inconvénients

Something I would like to see improved is the design and customization of the landing pages. For example, I would like more control over the placement of elements on the page to create something more custom.

Réponse de Genesis Digital

Thank you for your positive feedback! We're delighted to hear that Kartra is your go-to all-in-one solution for running your online business. We appreciate your input on landing page design and customization and will strive to enhance these features for a more tailored experience.

Ba
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The #1 software for email marketing and automation I've used.

Publié le 02/12/2022

Overall, my experience with Kartra has been overwhelming positive. They have great customer...

Overall, my experience with Kartra has been overwhelming positive. They have great customer service, quick to respond to questions, an awesome library of help articles with walk-thru videos and the system is constantly improving to offer more features and solutions for a growing business.

Avantages

The features of Kartra are ever growing and they provide a host of customizable templates and pages to use to create everything from a website, to a sales funnel to lead capture and generation.

Inconvénients

At $99/m for the Starter plan, the software can be a little pricy for a new company, but worth it if you can defer the cost from other products to have a all-in-one solution.

Alternatives envisagées 

ActiveCampaign, Mailchimp et AWeber

Pourquoi choisir Kartra 

Kartra gave me the features I needed, that were lacking in ActiveCampaign and AWeber with the help and support to make the switch possible.

Logiciel antérieur 

ActiveCampaign et AWeber

Pourquoi passer à Kartra

I choose Kartra because I got the best of an email list builder, email marketing solution, marketing campaign builder, funner builder, website and Course Builder, which I was in search of. I could not ask for much more. Within a year of switching they added a Survey tool, which was my next need. They seem to anticipate what their customers need just when we need it.

Réponse de Genesis Digital

Thank you for your glowing review! We're thrilled to hear that Kartra has become your go-to software for email marketing and automation. We're continuously working to improve our platform and provide the best experience for our users. Your feedback is invaluable to us, and we're delighted that you find our customer service and support helpful. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help you succeed!

Utilisateur vérifié
Note globale
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 2.0 /10

Packed with features but Kartra isn't for everyone

Publié le 18/01/2021

I have been working with Kartra for more than 18 months on nearly daily basis. It was a learning...

I have been working with Kartra for more than 18 months on nearly daily basis. It was a learning curve in the beginning but after a week or two I had a good grip of what was possible to create.
I still believe Kartra is a great system IF you make use for all the goodies that are built in. If you are interested in learning how Kartra can make your business prosper, it will be well worth the money and the effort. But do not think that Kartra is like a magic lamp. You can not just pay for it, rub it for a while and expect that it will make you a fortune. You have to invest in yourself or hire someone to do it for you.
I recommend you to try and see for yourself what you think and how it could work for you and your business. I wish you the best of luck.

Avantages

All-in-one system with website (?), funnels, automations and email marketing

Inconvénients

After more than 18 months with Kartra I still haven't come to turn with Kartras Page Builder. For me it's a very slow process to create the look and feel I would like to achive. I have been working with many other page builders and might be spoiled (?) with the possibility to make the page content almost pixel perfect.
I love (LOVE!!!) the possibility to make automations, build email sequences, track leads and their behavior on sites but if the way to create content to show the leads there is no need to have super great automations in the background.

Réponse de Genesis Digital

Thank you for sharing your detailed experience with Kartra. We're glad to hear that you've found value in its features, particularly in automations and email sequences. Your insights are invaluable as we continuously work to enhance our platform. We're committed to providing comprehensive support and resources to help users leverage Kartra effectively for their businesses.

Ashley
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 7.0 /10

Amazing software, but has lots of kinks

Publié le 20/09/2022

Avantages

I use Kartra on a daily basis. My entire business is hosted on this platform. I have used it for years and have found lots of pros and cons. For pros: you can do just about everything on here. It does my email marketing, hosts my full website, hosts calendars, surveys, my program membership / modules, it processes payments and manages payment subscriptions, I mean it truly has it all. They have multiple avenues of support, you can email, chat, or join the Facebook group to get help. It also has lots of opportunity for customized coding to truly build out the site of your dreams if you need it. Kartra truly combines about 10 different softwares all in one.

Inconvénients

Again, after using this software for years, I've come to find lots of pros and cons. The biggest con that I have is the aesthetics, which may sound silly, but in comparison to its biggest competitor, Kajabi, Kartra really takes the L on this one. Everything is blocky, dark, clunky, takes forever to find what you need, and overall just not a user friendly experience. The other con is how absolutely difficult it is to use some of the features, specifically building a website/page and sequences. The last con is the customer service - I prefer using the chat option to get real-time support, but 98% of the time they can't actually help you on chat. They'll take your inquiry and submit it as a "ticket" where they'll respond to via email the next day. Again, may not be a huge deal, but for some issues I've had in the past it's been a very big deal because I need real time help. They used to be able to help you via Chat but now it's all email, which is frustrating.

Alternatives envisagées 

Kajabi

Pourquoi choisir Kartra 

Because I needed more customization and more options. I was looking at Kajabi but decided to make the switch to Kartra because of price, but now I've had to upgrade and am paying the same on Kartra as it would've been on Kajabi.

Logiciel antérieur 

Podia

Pourquoi passer à Kartra

Price. But since I've had to upgrade as my business grew, i'm paying the same.
Brittany
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Kartra is a life saver!!

Publié le 09/04/2020

Avantages

I absolutely love the fact that almost everything is in one place. I moved from 5 different software tools into Kartra and was able to save myself $250 per month in software but then probably another 20 hours of time trying to connect all the tools together to work. Now I have 1 place to go and I can build the tech pieces of a simple funnel in under an hour!!

Inconvénients

The builders within the software are not the greatest. I feel that they are slow and clunky. There needs to be a way to save your brand/style guidelines so that you do not have to change the font and color on EVERY SINGLE thing. When you copy and paste text into the page or email builder, it should use the same font that was saved in the template. The Course/membership builder is the same.

I would also love it if the CRM function had a place to create follow up tasks that created a task list. I do online marketing but I also do consulting and I have to use another CRM to track those leads because there is not a way for me to set a follow up with a lead in Kartra.

Overall I absolutely love Kartra and I am hoping that these things are updated as soon as possible so that I can love it even more!

Alternatives envisagées 

Kajabi

Pourquoi choisir Kartra 

I was using Ontraport, Thinkific, Vimeo, Acuity and Zendesk. I was spending over $400 per month on everything. Now I pay $200 per month on Kartra and actually saved even more by doing the annual plan!

Logiciel antérieur 

Ontraport

Pourquoi passer à Kartra

I felt that it included the most features for the value and was the easiest to use. Kajabi felt clunky and hard to use and Kartra felt seamless (other than the outdated builder)
Heidi
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Kartra ~ Powerful, Robust, Do-It-All ~ All-in-One Software

Publié le 09/04/2020

I have been able to get an idea about a product that my market may want and throw a page up on the...

I have been able to get an idea about a product that my market may want and throw a page up on the web and pitch it out there and get responses. Sign ups or even payments. Now that I have learned my way around, it is relatively easy to do that!

Avantages

After running a full-time ministry/business online for a couple of years, I had all kinds of programs and platforms that I was paying for monthly or yearly. When it came time to streamline it all, I narrowed it down to just Kartra. Everything is right there in one place, integrating well with WebinarJam and EverWebinar.

Inconvénients

Two things...1.) the email component (CRM?). There is no easy way of taking the leads from Kartra and pulling them in to another CRM platform. It would be awesome if this part of Kartra was as robust as its page builder, portal builder, and membership builder! 2.) a way to set up a store of all the products or services I offer all in one "place"

Alternatives envisagées 

Teachable, ActiveCampaign, Kajabi, Mailchimp, AWeber et Thinkific

Pourquoi choisir Kartra 

Kajabi was having trouble doing what my tech team asked it to do. Kartra came out at a time when I wasn't terribly happy with some customer service responses to my questions about Kajabi.

Pourquoi passer à Kartra

Function...Kartra can do everything I want to do better than anything else. The way my choice worked out, I had already put money out for all of the products I mention above, When I was trying to cut costs, I eliminated everything BUT Kartra and Active Campaign. Active Campaign will be eliminated at some point, too.
Hani
Note globale
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

My Own Experience with Kartra

Publié le 08/08/2021

Avantages

"I was able to deactivate other CRMs and apps that we were using. In fact, at the end of the day, I was able to save money."

Inconvénients

"Because I utilize a lot of video stuff, the one thing that irritates me is the high bandwidth charges."

Maciej
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Simplicité d'utilisation
  • Probabilité de recommander le produit 8.0 /10

Impressive All-in-One Online Platform

Publié le 23/02/2023

Overall, I'm really happy with my experience using Kartra. It's been a great tool for me to build...

Overall, I'm really happy with my experience using Kartra. It's been a great tool for me to build my business and create successful campaigns. It's easy to use and provides great customer service if needed. I would definitely recommend it to anyone looking for an all-in-one online platform.

Avantages

Kartra is a great all-in-one online platform that allows me to create beautiful webpages and forms, manage my contacts, and track conversions. I love how easy it is to use and how quickly I can get things up and running. I'm also impressed with the customer service, which is always available if I have any questions.

Inconvénients

The only downside to Kartra is that it can be a bit expensive compared to some of its competitors. However, the features you get for the price are well worth it.

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We're delighted to hear that you find our platform impressive and that it's been a valuable tool for your business. We understand your concern about the pricing, but we're committed to providing excellent value for the features included. It's fantastic to know that you appreciate our user-friendly interface and the depth of features available. Thank you for recommending Kartra, and we're thrilled to have you as part of our community!

David
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

I'm falling in love!

Publié le 09/04/2020

Avantages

I love the simplicity and the way Kartra holds your hand through every-step of the funnel build and membership set up. The onboard analytics are great. The functionality for running our automated webinar is awesome. Building fab looking pages is effortless. Cant wait to move our support desk over and start using some of the advanced functionality. For example, we are looking at implementing the SMS feature to improve our webinar show up rate.

Inconvénients

I haven't found major issues any yet....

Alternatives envisagées 

ClickFunnels

Pourquoi choisir Kartra 

too many API's and Infusionsoft was getting behind the times, my APIs and consultancy costs were so high just to make the thing work....$12,000 a year for a consultant to get infusionsoft working was ridiculous. We are slowly transitioning everything over including 15,000 customers

Logiciel antérieur 

Keap

Pourquoi passer à Kartra

We use Everwebinar and this seemed a logical step. CLick funnel reviews weren't always flattering.
Laura
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Powerful Yet Simple All-in-One Solution

Publié le 17/05/2019

I’ve enjoyed use Kartra to stay in contact with my subscribers and to build out funnels for...

I’ve enjoyed use Kartra to stay in contact with my subscribers and to build out funnels for acquiring new leads and clients. I will be building online courses later this year and am excited to host all of that in Kartra.

Avantages

Kartra has everything I need to market my Life Coaching and eliminated the hassle and expense of working with multiple apps/software. The user interface is intuitive and easy to use.

Inconvénients

I bought when it first came on the market so the training was not very robust or organized. That is being addressed now with the Kartranaut training site. But customer support was always helpful and fast.

Alternatives envisagées 

Calendly, WordPress, Drip et Vimeo

Logiciel antérieur 

Calendly, WordPress, Drip, Vimeo et Leadpages

Pourquoi passer à Kartra

Convenient to have everything in one platform. Less expensive and eliminating the hassle of trying to integrate a bunch of other applications

Réponse de Genesis Digital

Thank you for sharing your experience with Kartra! We're delighted to hear that our all-in-one solution has simplified your life coaching business and provided you with an intuitive interface. We're continually improving our training resources, and we're glad to know that you're finding value in our Kartranaut training site. It's great to hear that you're excited to expand your use of Kartra for hosting online courses. We appreciate your support!

Angela
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 6.0 /10

I am hoping I will fall in love with Kartra! Right now our relationship is "complicated."

Publié le 09/04/2020

I think this will be a great tool for me that will help to generate income in time, however, right...

I think this will be a great tool for me that will help to generate income in time, however, right now it is not.
I am still using all of my other Softwares until I can figure out a way to make this the easiest for me.

Avantages

This product has everything I need! So originally we purchased it in order to get rid of the other software we are using.

Inconvénients

It is not nearly as user friendly as Squarespace, Mailchimp and many of the other low-cost options.
Also, there is no customer service line to call. I understand why this is, but it has been an issue for me multiple times and I resort to calling off other important work during my day in order to troubleshoot myself or get my assistant on it instead of trusting I will be able to resolve an issue quickly.

Alternatives envisagées 

Acuity Scheduling, WordPress, Squarespace et Kajabi

Pourquoi choisir Kartra 

Well, actually I am just still using both to make sure all of my clients can have easily usable software until I can create all of the video tutorials answering the common questions I get for Kartra calendars and others features.

Pourquoi passer à Kartra

Because I am tired of using so many different products. I was hoping it would be as easy as I had heard.

Réponse de Genesis Digital

We appreciate your honest feedback and understand the challenges you're facing. Rest assured, we're continuously working to enhance user-friendliness and provide comprehensive support. We're here to assist you every step of the way, whether it's through tutorials, troubleshooting guides, or direct assistance from our team. Your success is our priority, and we're committed to ensuring a seamless experience with Kartra. If there's anything specific you need assistance with or features you'd like to see improved, please don't hesitate to reach out. We're here to help make your transition to Kartra as smooth as possible!

Jacqui
Note globale
  • Secteur d'activité : Psychologie
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Constantly impressed

Publié le 09/04/2020

I find the more that I use Kartra, the more benefits I find and thought I look forward to passing...

I find the more that I use Kartra, the more benefits I find and thought I look forward to passing much of the admin side of my business over to someone else soon, I also know it will be easy for them to learn how to use it.

Avantages

I have found everything intuitive and easy to use, I recommend others looking for this type of software to come and use it. Whenever I have had technical issues or have been unsure of the functionality I have always had an answer.

Inconvénients

There are some programmes that at present don't speak with Kartra that leas me to using some longer administrative processes, but this hassle is outweighed by the other benefits, the cost saving of using similar features elsewhere and the communication from the team.

Alternatives envisagées 

Ontraport et Kajabi

Pourquoi passer à Kartra

Price, recommendation, communication from the team.
Louise
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Great all in one system

Publié le 25/05/2023

Avantages

I love how Kartra is easy to use. You can build a landing page or website in a few minutes and add a lead magnet to start building a mailing list.

Inconvénients

The price. It is one of my biggest monthly bills

Réponse de Genesis Digital

We're thrilled you find Kartra easy to use and effective for building pages and mailing lists. Thank you for being a loyal customer!

Bobby
Note globale
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best All-In-One Online Platform Out There

Publié le 15/05/2019

Kartra is the backbone of my online business. As an old school guy, I've still got my basic website...

Kartra is the backbone of my online business. As an old school guy, I've still got my basic website on WordPress, but everything else is built on Kartra. It's where I collect leads, nurture those leads, sell them my products, and deliver my memberships and courses to my customers.

I lucked into Kartra during their Beta launch because someone mentioned it right after I'd done a digital audit. I replaced loads of other software with Kartra (and it is saving me $500 or more each month with the systems I could eliminate).

There's no perfect software solution, but Kartra is the closest I've found.

Avantages

My favorite part is that this truly is an all-in-one marketing platform. Honestly, I was skeptical when I first signed up because I've used "all-in-one" systems before and most were below average in lots of different functions.

Kartra is different. I have yet to find a function within Kartra that I would rate at anything less than well-above average compared to other software (including single-use software options). The page templates and page builder are exceptional and easy to use. The email component is fantastic for broadcasts and sequences. The help desk is intuitive and fantastic.

And the developers clearly thought about things from a user's perspective... in the little things. They have GDPR functionality that is simple to use and powerful (as a lawyer who helps online entrepreneurs deal with the "legal stuff," that's a huge plus in my book). And they have BUILT in automatic emails to help you recapture customers' who have failed payments.

Everywhere I turn within the software, they've done it right. And they've thought of things that most entrepreneurs wouldn't even have thought of so it's a system that will do the work for you!

Inconvénients

The only real con was that it took a bit of getting used to when it came to building overall funnels. Figuring out which pieced to create first (the landing page, the product, the confirmation page, the email sequences) took a while for me. But that was only really an issue because I was used to another system. Once I got the hang of starting at the end, it was easy peasy.

The only other con doesn't exist anymore... Early on, the support was a bit backlogged. I raised it with the Kartra team, and they have gotten things squared away. For months now, anytime I have an issue, there is a live support person available to chat within a matter of minutes.

Amanda
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

I Almost Gave Up Building My Online Business ... Until I Found Kartra

Publié le 23/11/2021

Honestly just forever grateful to them for giving me something that actually works and doesn't make...

Honestly just forever grateful to them for giving me something that actually works and doesn't make me want to pull all my hair out!

Avantages

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

Inconvénients

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

Carly
Note globale
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 0.0 /10

Buggy and poor support

Publié le 10/06/2021

It served its purpose when we were starting out but it's been extremely restrictive and poor...

It served its purpose when we were starting out but it's been extremely restrictive and poor customer service and support. Probably the worst decision we made was using kartra for our membership.

Avantages

When we initially signed up, I liked how it was an all in one platform where we could host our membership aswel as sales funnels, emails etc.

Inconvénients

Extremely buggy, constant issues, slow loading pages, membership interface is terrible ans Extremely restrictive. We had over 1700 members cancelled and revoked because of a kartra error and they said they couldn't do anything about it... 100% their error and nothing they can do.
Support has been bad over the last few years which has been super frustrating. For example if a customer incorrectly enters their email address, kartra blacklist them, you can only change the email address by contacting kartra, it can take days for them to change it, then another 24 hour to whitelist the email... by this time the customer just wants a refund as it takes forever.
We've tried everything to speed up our page loading speed but still Kartra is super slow.

If you want a very basic funnel builder, it may be ok but personally I'd choose an alternative.

Réponse de Genesis Digital

We're truly sorry to hear about your experience with Kartra. It's disappointing to hear about the issues you've faced, and we understand your frustration. We take your feedback seriously and are constantly working to improve our platform and support services. We apologize for any inconvenience caused and would appreciate the opportunity to address your concerns directly. If you're open to it, please reach out to us so we can assist you further.

Ismaël Huberson
Ismaël Huberson
Note globale
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 9.0 /10

Kartra

Publié le 20/11/2022

Avantages

Kartra is a software that will help you automate your email marketing, sales process, and more. It's an all-in-one tool that will help you build your email lists, create landing pages, and run a successful marketing campaign.

Inconvénients

kartra's customer support is unresponsive.

Alex
Alex
Note globale
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

A comprehensive All-in-One solution

Publié le 21/05/2019

I am happy with Kartra, because it allowed me to really upgrade the online presence of my business...

I am happy with Kartra, because it allowed me to really upgrade the online presence of my business and to automate my sales and the communication with my clients. It enhances my ability to have a detailed database of my clients, their purchase activity and browsing behaviors. Once I learned how to utilize the different modules, it became very easy to duplicate existing segments or modify templates.
I also appreciate, that Karta continues to work on the integration of even more features.

Avantages

So many aspects of my business can be addressed through Kartra. It saves me from having to subscribe to many different service providers. I truly love the (almost) All-in-One approach. There are many training videos and the Facebook group is an awesome resource for extra tips and immediate help.

Inconvénients

There are new features added frequently. That is in itself a good thing. But it requires keeping up with the changes. A couple of times it resulted in me having to redo things. So sometimes the many different levels of complexity interfere with each other and create a bit extra work. Also, the initial learning was pretty time consuming.

Christian
Note globale
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Best Software I've Ever Used

Publié le 15/05/2019

It's awesome. The ability to track what's working has been excellent. I also like how "dummy proof"...

It's awesome. The ability to track what's working has been excellent. I also like how "dummy proof" it is helping me not miss critical steps in a complicated process. The ability to make beautiful pages and adapt them quickly is an important and valued feature. Keep up the good work!

Avantages

I love how so many essential business tools are included. It is a TREMENDOUS value. I also appreciate how they're always rolling out new features, and focusing on making our job as business owners easier. It keeps getting better all the time.

Inconvénients

I would like to have an easier time getting a hold of tech support when issues arise.

I am eagerly awaiting improvements to the Membership area. Being better able to track and manage the client experience would be an awesome upgrade. That, and the addition of a survey/quiz feature is the most requested feature and I can't wait to see what they come up with.

I would like to have more nuances options for the Calendar feature as well...in particular the option to have an pre-set hour buffer for same day bookings rather than immediately or next day only. To be able to be notified via text if a new appointment is scheduled would also allow me to be more nimble in responding and accepting appointments.

Alexandre
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 8.0 /10

Good!

Publié le 09/04/2020

It's a great tool, definitely, made by marketers for marketers.

The all in one is great but it has...

It's a great tool, definitely, made by marketers for marketers.

The all in one is great but it has the defauts of its qualities:
overall the whole machine may tend to be slow and many operations and clicks and options are mandatory to do s single task.

Avantages

The all in one thing.
Not easy to get used to the tool but the more I practice and discover new features, the more I like it.

The support is very good, although sometimes answers may be a bit generic (copy/paste templates).

Inconvénients

Something that is really annoying:
you cannot jump from one section to another. Instead, you have to go through every section in order to reach one you want.

i.e: I'm into a product creation. I'm at the first section and I want to only configure the Affiliates section. Icannot reach it by clicking on it. I have to go through each section and click save and next every time.

This is the same for emails, or forms…

That's a waste of time.
Can you do something about it?!

Richard
Note globale
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

Answer to my dreams

Publié le 09/04/2020

I had to wait five years for Kartra. I have been through Infusionsoft, Wordpress + plugins, New...

I had to wait five years for Kartra. I have been through Infusionsoft, Wordpress + plugins, New Kajabi, Teachable. None did everything.

With Kartra I have built an integrated family of three websites in my first year. I have been able to dispense with all the other software/platforms, including add-ons like Zapier and Quaderno.

Avantages

It does everything that I need; where it has not been complete, features have been added.

Integrated with WebinarJam.

Inconvénients

When changing the colour of text I have to overwrite the existing rgb code. It is difficult to hold the code. For buttons there is a proper drop down menu.

I would like to be able to change the colours in the login menu.

I would like the login icon in the portal banner to be larger - or to be able to design the banner myself.

I would like to be able to sort images into folders. I have many and have to keep scrolling down. Similar images can be confused.

I believe that if we could have folder delimiters (/) in URLs this would improve SEO.

Stefano
Stefano
Note globale
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis

Note globale

  • Rapport qualité-prix
  • Simplicité d'utilisation
  • Support client
  • Probabilité de recommander le produit 10.0 /10

The light at the end of a tunnel

Publié le 17/05/2019

I use Kartra to manage all my automations for my business. I was an infusionsoft user and i passed...

I use Kartra to manage all my automations for my business. I was an infusionsoft user and i passed to Kartra with a great saving or money and time.
More i learn how to use it, more i feel able to manage more duties.
I'm also suggesting Kartra to my peer and friends

Avantages

I most love semplicity. I have an idea and passing from designing it on a piece of paper and realizing it on kartra is just matter of minutes.
I was used to use Infusionsoft and this was a dream. Now i feel less stressed.
I also love to use a single unique platform instead of 3 or 4 tools that have to be integrated and when there is an issue figuring out where it come from make you spend hours and hours....
Istead with kartra all goes without issues, at least till now :)

Inconvénients

Setting the starting of an email under a sequence, if you want to use your time and not the california time, can be boring.