--- description: tawk.to : qu'en pensent les utilisateurs ? Lisez les avis sur tawk.to, consultez ses différents prix, tarifs et abonnements ainsi que ses fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: tawk.to - Prix, tarif, abonnement et avis | GetApp France 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat](/directory/561/live-chat/software) > [tawk.to](/software/119563/tawk-to) # tawk.to Canonical: https://www.getapp.fr/software/119563/tawk-to Page : 1/15\ Suivant: [Page suivante](https://www.getapp.fr/software/119563/tawk-to?page=2) > tawk.to est une solution cloud de chat en direct et de messagerie conçue pour aider les entreprises de toutes tailles à se connecter aux clients via une application mobile ou un site web. La plateforme permet aux utilisateurs d'afficher l'historique des discussions et l'analyse des performances, ainsi que de surveiller la communication client via des pages personnalisables. > > Conclusion : 343 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 343 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: tawk.to - **Pays**: Las Vegas, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **Prix à partir de**: 0,00 $US - **Type de licence**: (Version gratuite disponible) (pendant l'essai gratuit) - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, États-Unis ## Fonctionnalités - API - Accès mobile - Autoresponders - CRM - Chat et messagerie - Chat proactif - Communication multicanal - Formulaire hors ligne - Gestion des tickets de support - Géociblage - Messagerie client en temps réel - Partage d'écran - Partage des fichiers - Rapports et analyses - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Relevé et historique des chats - Réponses préenregistrées - Stratégie de marque personnalisable ## Intégrations (14 au total) - Adobe Commerce - BigCommerce - Cayzu - Cloudflare - Drupal - Google Ads - Joomla - OpenCart - PrestaShop - Shopify - Squarespace - Weebly - WordPress - Zen Cart ## Ressources d'aide - Service client/e-mail - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de chat](https://www.getapp.fr/directory/561/live-chat/software) ## Logiciels similaires 1. [WhatsApp](https://www.getapp.fr/software/2035411/whatsapp) — 4.7/5 (16297 reviews) 2. [Slack](https://www.getapp.fr/software/91563/slack) — 4.7/5 (24046 reviews) 3. [Text Request](https://www.getapp.fr/software/2051851/text-request) — 4.6/5 (1193 reviews) 4. [LiveChat](https://www.getapp.fr/software/8385/livechat) — 4.6/5 (1715 reviews) 5. [LiveAgent](https://www.getapp.fr/software/91301/liveagent) — 4.7/5 (1753 reviews) ## Avis ### "A good option to offer a chat support service" — 4.0/5 > **Alberto** | *21 août 2023* | E-learning | Taux de recommandation : 8.0/10 > > **Avantages**: You can start with the free plan. It is easy to configure and manage. You can integrate it with other tools. > > **Inconvénients**: Sometimes we had a lag with the chat session but I think it was because we were using a free plan. > > We can offer a chat support service for our start up. We have more than one hundred users and we have 3 or 4 daily chat sessions with users. We can answer quickly. Also we are saving money because we are using a free plan. We have integrated this tawt.to into our web page and into our e-learning platform. ----- ### "The best free chat option to integrate with your website" — 5.0/5 > **Antonio** | *10 février 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Tawk.to promised to be free forever, and they kept their promise. I used them on and off for projects for the last 6 years and every time they delivered an even more polished product with tons of options that would satisfy anyone. > > **Inconvénients**: I can't think of anything I dislike or think tawk.to has to improve. It is easy to use and extremely simple to integrate to your existing website. > > I started using tawk.to as my go to solution for all the clients that needed a chat system. I used it first for an Icelandic tourist company that suddenly had many new visits on their website. Tawk.to actually increased conversion tenfold. Later I used it in a myriad of projects, in Iceland and Croatia, and they all had increased revenue just by providing a chat box on their website. Of course, the wonderful people answering all the questions also had to do with the success of the cases, but I still believe that tawk.to's beautiful design and easy to use interface are the champions of the story. ----- ### "Most lightweight chatbot with connection issue" — 2.0/5 > **Shankha** | *29 juillet 2022* | Services et technologies de l'information | Taux de recommandation : 4.0/10 > > **Avantages**: Most lightweight chatbot for websites and apps, loaded with so many features for free. So many things like visitors page views, location is tracked for free. which is not available in most of the chatbot. > > **Inconvénients**: Suppose I am chatting with someone over the tawk.to, now if I switch to other tabs and wait for few minutes and comeback to tawk chatbox, it gets disconnected. and the chat gets end, this is a biggest issue. ----- ### "Impressive and free" — 5.0/5 > **Boris** | *11 mars 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Tawk.to has all the features of a fully paid software while being completely free. They allow for easy integration into any kind of a website and offer a fully fleshed out experience on par with any other paid-for solution. > > **Inconvénients**: Sometimes, we had issues with notifications not popping up properly, and our clients missed a chat or two because of that, but it seems that issue was fixed recently. > > We use tawk.to as our main recommendation to clients who need a good chat system for their website. The customization options are great, the implementation is easy, and it is all free. We have successfully doubled customer conversions on some of our projects just using tawk.to and their beautiful chat popup. Our clients like the ability to track the customers actions on the website - it is easy to upsell once you know how the visitors were browsing your website, and it is much easier to answer questions about products when you know where the visitor is from and which product page they are on right now. All in all, a very useful tool I can very highly recommend\! ----- ### "Almost Instant Live Chat" — 5.0/5 > **Anthony** | *9 décembre 2021* | Design | Taux de recommandation : 10.0/10 > > **Avantages**: I used this software on a clients WordPress website and was able to almost instantly setup a live chat feature for them. The beauty of Tawk.to compared to others is it's completely free for the features you really need. Of course they have their upsells like any other company such as hiring agents to work for you company, remove branding, etc. But for an out of the box solution that works well you just can't go wrong with using this software. > > **Inconvénients**: The only thing I always dislike about any software is the branding that comes along with it. However, with it being a live chat module it's not super noticeable since it's just in small print at the bottom of the chat module. ----- Page : 1/15\ Suivant: [Page suivante](https://www.getapp.fr/software/119563/tawk-to?page=2) ## Liens - [Afficher sur GetApp](https://www.getapp.fr/software/119563/tawk-to) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées